• Journal of Information Technology Applications and Management
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• v.17 no.4
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• pp.157-180
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• 2010

The IT services industry is considered as the leading industry of the ubiquitous age that raises a nation's overall productivity and efficiency. Therefore, it is receiving increasing attention as the industry that can bring about economic takeoff and successful overseas market entrance for the next generation. In order to achieve successful development, the industry should be competitive and armed with strategies that well demonstrate the characteristics of IT services. Therefore, it is important to explore the competitive factors of the industry for its qualitative development from the perspectives of IT services industry policies and as well as IT services companies. This study categorized IT services into three types-system integration, IT consulting, and IT outsourcing- and then examined the competitive factors of each service type and their relationships with financial and non-financial performances. In conclusion, the current competitiveness of domestic IT services industry is attributed to institutions environment rather than its competitive advantages in technology, quality, know-how, and highly qualified human resources. In order to facilitate the sound growth of the IT industry and seek reasonable market competition, the environment that puts its priority on the improvement of institutions environment and the ability to carry out a project needs to be established. In all, this study can be utilized as an important knowledge for the establishment of polices to foster IT services industry and of strategies that raise competitiveness to maximize the performances of companies.

• Journal of the Korea Society for Simulation
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• v.23 no.4
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• pp.229-235
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• 2014

Improving the time and cost efficiency of production systems is one of the important means of building competitive advantage and staying profitable in the ever increasing competitive business environment. Among others, CONWIP (constant work-in-process) and DBR (drum-buffer-rope) methods are widely used in improving production process efficiency. In this study, we have developed simulation models for a real button factory production system. We have tried to improve the efficiency of the production process by implementing these two approaches to our model. According to our results, both CONWIP and DBR production approaches were found to have equivalently better results in reducing the waiting time of the bottleneck process. By applying either of the two production systems, efficiency of the real production process can be significantly improved as the simulated model results demonstrate.

• Journal of the Korea Safety Management & Science
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• v.6 no.1
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• pp.81-96
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• 2004

Globalization of Economic activities have increased Company's interests about International Logistics Management. Expansion of International trade depends on International Logistics which can overcome distance and time. In In-cheon, There are many small scale and minor Freight Forwarders take advantage of being linked with a port, an airport but their inefficient paper works cause raising of Logistics costs and losing of competitive power. In this study, we design a web based ocean forwarder information system for freight forwarder to solve these problems. So, this system will provide decreasing operation time, human resources, and accessing easily because of web based system, and finally decrease logistics cost and improve national competitive power.

• Proceedings of the Korean System Dynamics Society
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• 2006.11a
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• pp.93-105
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• 2006

A container terminal should concentrate on efficient terminal operation in the long view and analyze an effect through introduction of hi-technology, automated equipments and intelligent information system, when they want to improve their reliability and competitive power in intense global competition. To do this, first this study finds out factors which affect competitive power of a container terminal, and relation between them. And then we used System Dynamics method to analyze an effect according to a value fluctuation of the factors in the long term.

• Journal of Technology Innovation
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• v.6 no.2
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• pp.80-100
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• 1998

The application of computers and information technologies progressed with remarkable pace has paved the way for technological innovation toward the efficient integration of various functions in a manufacturing system. Actually it is observed that the greater part of manufacturing companies already initiated significant efforts to integrate information systems and attained the level of integration to some extent. The purpose of this paper is to clarify the strategic direction that manufacturing firms are pursuing through integrating information systems. Using the extensive data gathered from Japanese manufacturers, it is attempted to find the differences in competitive priorities and action programmes between the companies with high and low-level system integration. Our empirical data reveals that the manufacturers with highly integrated system are focusing their competitive capabilities on the rapid design change and new product introduction, and accordingly they place a greater emphasis on the action programmes related to design, process and quality improvement. As a conclusion, highly integrated firms tend to pursue new product development strategy more intensively, thereby they want to be a preemptor in the new market through exploiting technological advantages of integrated manufacturing system.

• Asia pacific journal of information systems
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• v.8 no.1
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• pp.27-42
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• 1998

In a competitive environment, selecting and effectively pursing the right information system investments can be a key factor in sustaining corporate viability and prosperity. This study applies quality function deployment(QFD) to the determination of information system development priority. The intent of QFD is to incorporate the needs of a customer through the various stages of product planning and manufacturing into a final product. The basic idea of our study is to translate the core competence and the competitive environment into the business strategy, and the critical success factors, and subsequently into information system development priority. Our method is applied to a motor company for the determination of the information system development priority. The company case is illustrated step by step with real data of the company and motor market.

• Korean Institute of Interior Design Journal
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• no.27
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• pp.86-95
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• 2001

Many theorists argued that firms should obtain and their unique resources for sustained competitive advantage under the competitive business environment. Knowledge has been recognized as one of key strategic resource, which is scare, valuable and reasonably durable in both KM literature and practice. however, firms usually face difficulties in identifying which knowledge is a core strategic resource, so that they are wasting time and managerial energies by managing all of knowledge in an organization. This article is composed as follows, the definition of knowledge-management as the norm of the work process, the status arrangement of the knowledge-management system and the old information system of architecture and interior design, the knowledge-management system set-up method and model, and the knowledge creativity and the application culture make-up method. In particular, the present study explains the method that is applied to the use of the knowledge-management system and the application it.

• The Journal of the Korea Contents Association
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• v.9 no.12
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• pp.245-252
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• 2009

The electrical power industry has been recognized as a natural monopoly industry for its technological and industrial characteristics. However, a competitive market system has been introduced to that industry in Europe, North America and Australia to overcome the inefficiencies originated from the monopolistic system for decades. In Korea, the power industry is expected to be placed in a competitive market system within several years after separation and privatization of vertically integrated industry in progress. Hence, there is a need for a research on the increase of customer value in that industry, however, existing studies have little dealt with that problem and there is no research on the price policy to consider churn and retention of customers. Therefore, this study provides a methodology for increasing customer loyalty and lifetime value by presenting the lowest pricing plan which leads to diminishing customers' cost. It is verified through an empirical examination that firms can enhance customer loyalty using a price element in that industry and maximize their profit by finding out customers whose lifetime values would increase.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.43 no.3
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• pp.101-111
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• 2020

Companies struggle to make their best products with high quality and service at a competitive price in global markets. However, customer needs and requirements keep changing with a variety of situations. Companies that face the changes can not stay the same and make an effort to adapt themselves to new circumstances. They would probably review the overall management system that is currently implementing to improve management efficiency. Among other things, quality might be considered to be a crucial element if they are manufacturing industries to be sustained in global markets. KSA (Korean Standards Association) is a government-affiliated organization under the Ministry of Trade, Infrastructure, and Energy. It is a Korean standards provider for quality and service industry. KSA confers national commendations for organizations, quality circles, artisans, QCEC (Quality Competitive Excellent Company), and the most honorable KNQA (Korean National Quality Award) every year. KSA established KNQA on the basis of Malcom Baldrige National Quality Award, Deming Prize, and European Quality Award. Research on quality awards shows that there are many similarities in the framework. Although KSA summarizes two factors for 13 evaluation indicators in the quality competitive excellent model of QCEC, the categorization is ambiguous to explain them according to earlier studies. We performed a deep analysis of foreign quality awards and background for KNQA and QCEC. We conducted a content analysis of KNQA and QCEC and matched evaluation items that were closely related. We proposed a quality competitiveness model with three factors, Technology, System, and Tools, summarizing 13 evaluation indicators in QCEC. Based on audit data for six years from 2012 to 2017 we carried out a confirmatory factor analysis for the proposed model by examining the model validity and fitness.

• Journal of Korean Port Research
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• v.9 no.2
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• pp.9-24
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• 1995

The intensification of the competition among container terminals has led to important affect such as, decision making or aggressive intervention of customers for terminal operation. Therefore, in case of developed ports, the large transition of port operation is composed of the press of terminal customer than decision making of terminal manager. Overall port tariffs for using terminal is made out by the conference of terminal customers than the supreme headquarters of terminal operation, and the related investment of terminal has been made according to requisition or proposal of customers. Therefore, among decision making problems that shippers, shipping companies, and freight forwarder among decision making problems that shippers, shipping companies, and freight forwarder face, the choice of the container terminal is one of the most important problems. So, the decision making of the users seems to have a significant impact on the competitive power of container terminals. The main objective of this study is to design port marketing strategy for strengthening the competitive power of container terminals. The results of this study were found as follows: Firstly, port authority should establish user-oriented operation policy of terminal as the means of activating the opinion window, using terminal monitoring system(TMS). Secondly, terminal planning and development of government should be made to minimize the lead time, to induce the civil capital and to utilize the economies of scale. Thirdly, port authority needs to endeavor to analyze the information of competing foreign terminals as well to promote the concentrated marketing for the terminal on the users, to train the expert and to develop the new port charge system. Fourthly, to improve the competitive power of the container terminal, Port Authority should optimize the subsystems related to port marketing, far more these systems should be joined organically to work effectively. Finally, port authority system should be introduced, Namely, port should have the enterprise inclination as well s the public inclination.