The Korea Post has become the first government management entity to introduce Six Sigma Management Innovation Movement, a private-sector management technique in August 2003, and has since then successfully improved the quality of postal services including efficiency through enhanced business processes and public services. In 2006, The Korea Post expanded the Six Sigma down to six subordinate organizations including the KOVIX, pursuing the innovation of the entire organization from the regional off ice to each post offices.

Most recently, the development and publication of the ordinance and the manual of policy qualify management is spreading the recognition of quality Control in the public sector. The purpose of this study is to introduce of the system quality Control for local government's policy. So we suggested lessons drew from case study(Daegu metropolitan city, Gumi city) on current introduction. To introduce the system quality Control for local government, we have to gain the sympathy of introduction, second prepare of inducement, last manage PQM flexibility.

The Customs Administration, unlike other administrative service, should respond to constantly changing external environment. The Customs has to actively adapt itself to government policy changes, economic changes and international environment changes to facilitate the flow of trade logistics and maintain trading relations wi th other countries. The purpose of this paper is to explain policy directions of the Korea Customs Service which enforces various policies related to tariff and non-tariff barrier elimination for the trade liberalization while the Korean government is pursuing FTAs on a multi-track basis. This paper aims to seek ways to apply FTA policies to the Korean society and economy in a smooth manner. First of all, this paper examines changes in Customs administration brought by the proliferation of FTAs to such areas as FTA negotiations, import/export management, duties and taxes collection, drawback reduction/exempt ion of duty application area of preferential tariff rate and country of origin management. Then, the paper sets FTA missions of "supporting Customs Administration to lead the new trend of free trade environment" after analyzing the environment changes. To achieve the FTA mission mentioned above, the KCS designated 4 strategies and 40 implementation tasks. The 4 strategies are named "4C Strategies" taking initial letters from Client-oriented, Customized procedures, Cooperation and Constitution. "4C" also refers to Foresee(strategies to foresee the successful establishment of FTA policies) or For C(Customer or Customs). The KCS will continue to create new tasks through various channels and monitor their implementation process, and to help FTA regime successfully take root in Korea.

The purpose of this paper is to analyze the performance of innovation consulting program by the Ministry of Government Administration and Home Affairs(MOGAHA) for local governments. The performance of the consulting program was measured by the difference of innovation grade improvement local governments which were included in the program achieved more grade improvement than others which were not. Especial Iy municipalities at lower grades in 2005 have reached higher stage after receiving Innovation consulting.

Considering innovation a key to raising living standards, the Ministry of Science and Technology has put in place various measures meeting the needs of the newly promoted Deputy Prime Minister of Science and Technology. Such measures include business process reengineering as streamlining the work process to achieve the improvement in quality and efficiency: building the integrated performance management system to promote performance-or tented environment; and running the 1ifelong learning system for better competitiveness of government officials. Further to the innovation efforts at work, the number of steps of the R&D budget execution is streamlined from eight to five and its payment period is considerably reduced to 15 days from 60 days. In addition, the digitalized R&D budget management systems such as e-Contract System, One-click Processing Monitoring System, and Information Service System through Short Message Service (SMS) will contribute to improving R&D performance. And these systems are efficiently integrated into a portal interface named "Yeon-gu-ma-ru." The Ministry of Science and Technology, spearheading nationwide innovation, will continue efforts to make viable achievements of innovation.

현재 우리나라의 상수도 시스템의 경우 대부분 각 가정집에 설치된 계량기의 측정값을 검침원이 육안으로 확인, 수기 기입 방법으로 수도 검침이 이루어지고 있다. 이러한 방법은 사생활 침해 및 범죄로 이어질 가능성이 있다. 본 논문에서는 상수도의 검침데이터를 무선주파수 및 코드분할다중접속방식을 사용하여 송수신 가능한 네트워크 망을 구축, 수신된 데이터 값을 활용하여 각 상수도 수용가의 사용량을 자동으로 검침하여 청구 내역서까지 작성해 주는 상수도 원격검침시스템을 소개한다. 상수도 자동검침시스템은 검침을 자동화하고 이를 무선송신 가능한 검침기와 검침기의 검침데이터 값을 송수신 할 수 있는 중계기 및 집중기, 그리고 CDMA 망을 통한 검침데이터를 수신할 수 있는 애플리케이션 서버 등을 구축하여 지역 내 원격검침 네트워크 망을 구축하는 것을 포함하고 있다. 본 연구의 시스템은 화재, 가스, 전기 등의 검침데이터를 통합으로 수집하여 데이터를 관리하는 통합 시스템으로의 확대가 용이하며 이러한 상수도 원격검침시스템은 누수 및 독거노인 등의 생활보호대상자의 안전을 확인하는 기초 정보로도 활용할 수 있다.

Since 2005, Asan city government have executed the "Budgeting & Planning Examination Program". A construction contract more than two hundred thousand dollars, service contract more than fifty thousand dollars and purchasing goods contract more than five thousand dollars must be examined about their propriety by office of audit. Asan city government have saved its budget about fifteen million and five hundred twenty thousand dollars for the institution. Moreover, Asan citizens' trust and social capital about their local government have been increased through it Asan city government will reinforce a speed and effectiveness of it.

This paper aims to offer a solution based on semantic document classification to improve e-Government utilization and efficiency for people using their own information retrieval system and linguistic expression Generally, semantic document classification method is an approach that classifies documents based on the diverse relationships between keywords in a document without fully describing hierarchial concepts between keywords. Our approach considers the deep meanings within the context of the document and radically enhances the information retrieval performance. Concept Weight Document Classification(CoWDC) method, which goes beyond using exist ing keyword and simple thesaurus/ontology methods by fully considering the concept hierarchy of various concepts is proposed, experimented, and evaluated. With the recognition that in order to verify the superiority of the semantic retrieval technology through test results of the CoWDC and efficiently integrate it into the e-Government, creation of a thesaurus, management of the operating system, expansion of the knowledge base and improvements in search service and accuracy at the national level were needed.

The purpose of this study is to analyze the modelling behavior of public type quasi-government sector CEO. The results of the study on the 100 CEO is as followes as: 1) Such behavior as pointed by government is more frequently practiced by CEO of the quasi-government sector. 2) The general level of model ling behavior by CEO doesn't meet the expectations of the outsider in spite of the many effort of the CEO, 3) Effective practice of the modelling behavior is not performed because of the unsufficient knowledge about the modelling behavior of the CEO. Lastly, the summary and implications of this study is followed.

The current participative government has started to carry out Residents Service Reform that transforms the transmission system of suppliers' oriented convenience to one-stop tai for made civil and governmental integral ion service for the purpose of realizing universal Social Benefits in responding to increasing desires of people according to the changes of social and economic conditions by overcoming the existing limit of transmission system. This study has analyzed the status and problems of local autonomous organizations according to the innovation of support for the life of residents and in order to solve these problems, I present the implementation strategy of transmission system of civil and government cooperation tailor-made integral ion service through the project of "30 experiencing hall for Social Benefits, " which is a joint project of civil and government dove loped by Jungrang-gu. In addition, it aims for the completed accomplishments of this project to settle as eight largest services market ing brand in 30 method and also as the best strategic brand for the "establishment of network of civil and governmental cooperation" with suppliers of public services, suppliers of civil service, and residents, who are suppliers as well as potential customers, for solving problems of local communities.

As the informationized society develops, for companies to be industrially competitive in global competition, innovation of business administration through informationization is a nation-wide task that must be driven. Small-to-mid size companies also tend to recognize the need for informationization and build the information systems, improving their informationization levels. To reduce errors in bringing in and running the information systems and increase efficiency In using them, the need for the standard and guide for informationization in small-to-mid size companies has increased. Accordingly, the national office of small and medium business administration has developed the informationized management system (IMS) certification standard in order to provide a national motive to secure the means for management innovation of small-to-mid size companies and have them recognize informationization as a business strategy. Now, there arises the need for the IMS certification standard, which was developed in early 2000, due to changes in environments of small-and-medium businesses and problems that have been revealed in field applications. In this research, we have examined the current situations of informationization in small-and-medium businesses that were revealed by the 2005 survey on the levels of informationization in small and medium business, have drawn the problems that have occurred in the process of applying the IMS in many small-to-mid size companies, have devised the measures against those problems, and have proposed a new IMS certification standard that reflects those measures. This research has proposed only the direction for development of the IMS certification standard. Future researches should deal with detailed items and criteria for evaluation and continuous improvement of them.

This study aims to examine the relationships between job attitude and leadership styles perceived by employees in venture firms. This study have the two purposes, 1) to investigate the relationship between leadership styles and job attitudes(Organizational Commitment and Turnover Intention), 2) to verify the effective leadership style in venture companies. We examined the impact of critical leadership styles on the job attitude of employees in venture firms. Hypotheses on four factors were tested for 26 organizations. In order to test these hypotheses, survey questionnaires were sent to employees of venture firms in Gumi. As a result, the 184 available data were collected from venture companies. Correlation analysis, ANOVA, and regression gad been performed and the results supported first, second, and third hypotheses. However, fourth hypothesis was not supported.

아직 국내에서는 표준 메타데이터를 기반으로 한 정보시스템 개발의 경험이 없으며 최신의 메타데이터 개발도구, 절차, 핵심기술 및 통합방법에 관한 가이드라인이 없다. 그러나 향후 3-4년 이후에 본격적인 메타데이터 시스템의 개발이 시작될 예정인데 각 기관에서는 미래의 시스템에 대하여 어떻게 준비를 하고 진행을 해야 할지를 모르고 있는 실정이다. 따라서 현재 외국에서 성공적으로 개발되어 운영되고 있는 메타데이터 기반 시스템을 벤치마킹하여 시스템 개발프로세스를 표준화하고, 이를 기반으로 한 시스템의 개발 방법론에 대한 연구가 시급한 상황이다. 본 연구는 이를 위한 사전연구에 해당하는 것으로 구체적인 연구의 목표는 메타데이터 언어와 저장체계 개발과 관련된 프레임워크를 제시하는 것이다.

The purpose of this paper is to find an policy vision and action plans for the growth of the Korean cultural contents industry as a new growth power in the 21th century. For this purpose, I referred to sundry records to analyze the characteristics, industrial situation and the prospects of the cultural contents industry. I also made an analysis on the outcome of the cultural contents policy with the help of the official concerned in the Ministry of Culture and Tourism, which made it possible for me to draw a few urgent problems of Korean cultural contents industry. With these preceding analyses, I proposed the strategy and action plans of the government policy for the Korean cultural contents industry as follows : strengthening the creative power of the cultural contents industry, systemizing the healthy circulation of the cultural contents, and improvement of the cultural welfare on the basis of contents.

In today's dynamic and turbulent business environment, in order to become globally competitive, many companies are trying to get closer to the customer and deliver value added product and services in the shortest possible time which demands integral ion of business processes of an enterprise. Enterprise Resource Planning (ERP) is such a strategic tool, which helps the company to gain competitive edge by integrating all business processes and optimizing the resources available. This paper throws light on how ERP evolved, what makes up an ERP system and what it has to offer to the industries. The paper includes the role of ERP, perception of ERP value, ERP plan and direction. The author also argues checkpoints as a preview to ERP introduction.

This research investigates the present situation of petroleum market and the potential strategy which help gas stat ion obtain compel it ive advantages. Specifically, this research chooses five factors (product quality, service, price, multi-function, easy entrance) which are believed to be extensively related to repurchasing intent ion. The findings are as follows ; First, four factors associated wi th gas stat ion choice (product quality, service, price, multi-function) are related to repurchase intent ion except easy entrance. Second, sex and age have moderating effects between factors and repurchase intention. To keep and preoccupy new customers, the administrators of petroleum industry and gas station should establish sales/administration strategies considering these above.

This paper aimed to exam the influence factor of purchasing decision making of industrial buyer and analyze their effects on success. To accomplish this purpose, this study examined previous studies and summarized influence factors of purchasing decision making of industrial buyer. From previous studies, we drew influence factor. influence factor is buying center, character of industrial goods provider, perceive risk.

본 연구는 지식경영 시스템을 구축한 삼성그룹 중 5개사 사례분석을 통해 공통점과 차이점을 분석하고 일반화된 지식경영 추진방안 시사점을 도출하여 지식경영 도입을 검토하고 있는 기업에게 지식경영 구축의 방향을 설정하는데 도움을 주고자 한다. 분석결과 최고 경영층 지원을 비롯한 지식경영 공감대 형성이 기초가 되어 자발적인 임직원 참여가 중요한 요소로 대두되었다.

언제 어디서나 누구나 하나의 단말기로 연결되는 유비쿼터스 시대가 도래하고 있다. 유비쿼터스시대는 기업에게 비즈니스 기회를 줌과 동시에 새로운 전략을 요구한다. 기업은 비즈니스 가치를 미래까지 유지하고 성장시키기 위해 많은 노력을 하고 있다. 그리고 경쟁이 치열하고 새로운 환경이 도래할 경우 지속적인 가치를 창출하기 위한 새로운 전략이 요구된다. 이에 본 연구에서는 유비쿼터스에 관한 선행연구와 유비쿼터스 환경하에서의 비즈니스 환경의 변화와 전망에 대해 알아보고 유비쿼터스 비즈니스 성공을 위한 방안으로서 유비쿼터스 비즈니스의 전략 방안을 제시하고자 한다.

최근 한국과 미국 기업에 있어서 회계법상 가장 큰 이슈 중 하나는 재무보고와 관련된 내부통제제도(ICFR: Internal Control over Financial Reporting)에 관한 것이다. 한국과 미국에서 각각 내부회계관리제도와 SOX(Sarbanes Oxley Act)라고 불려지고 있는 내부통제 법령에 의해 기업들은 자체적으로 내부통제를 구축, 운영하고, 이에 대해 매년 회계법인에 의해 검토 또는 감사를 받게 되었다. IT 부문도 기업 업무 영역에서 중요성을 더해가고 있기 때문에 내부통제 제도의 한 영역을 차지하게 되었다. 본 연구에서는 기업 특성과 IT 관리 특성이 기업의 IT 부문 내부통제 구축 시 어떤 영향을 미치는지에 대해 실제 기업 IT 내부통제 구축 데이터를 대상으로 하여 실증적인 분석을 실시하였다. 이를 위해 기업 특성 중 자산, 종업원 수, 업종과 IT 관리 특성 중 IT 기획팀 IT 아웃소싱, 주 시스템 플랫폼을 각각 독립변수로 선정하였고, 이들 6개 독립변수가 내부통제 구축 시 도출된 통제항목(Control Activities) 개수 대비 미비점(Deficiency) 비율, 통제항목 개수, 미비점 개수 각각에 대하여 영향을 미치는 지에 대해 검증하였다.

본 연구의 목적은사용자 태도와 정보시스템 관리수준이 어떻게 조합되었을 때 정보시스템 성과에 영향을 주는가는 알아보기 위한 것이다. 시스템 관리변수로는 정보시스템의 평가기준관리와 프로젝트관리로 정의하였다. 정보시스템을 평가하기 위하여 시스템개발과 운영과정에서 개발자들이 중요하다고 생각하는 효과성, 생산성, 사용자 친숙성, 생산성 등 25개 항목을 조사하였고, 프로젝트 관리활동은 규모, 노력 기간, 결점등이 조사되었다. 연구목적을 달성하기 위하여 실증연구가 이루어졌다. 연구 결과는 보면, 사용자의 태도가 호의적이면 시스템 성과가 높은 것으로 나타났다. 그리고 비호의적인 집단에서도 평가기준관리와 프로젝트관리를 철저히 하면 성과가 높아지는 것으로 나타났다.

범정부통합전산환경 구축사업은 정부의 주요 전산장비와 담당인력을 물리적으로 집중 관리함으로써 전산환경의 수준을 제고하고 유지운영 비용을 줄이려는 사업으로써 2006년 대전에 제1센터를 구축하여 운영중에 있으며, 광주 제2센터로의 이관을 본격 추진 중에 있다. 본 연구에서는 범정부 통합전산환경 구축에 대한 성과측정의 사전연구로써 조직간 시스템 통합이론을 검토하여 범정부 통합전산환경에 적합한 성과측정모형을 제시하였다.

In this paper we present a plan-based Korean dialogue system as a natural language database user interface for product search. The system can be characterized by its support for mixed initiative to give user more control over dialogue, employment of user model to reflect user' spreferences, alternative solution suggestion if there is no product matched exactly to user's requirements, handling circumlocution which frequently occurs in dialogues. The user model ing shell system BGP-MS is adapted for the system. The system provides for a user-friendly database user interface bymanaging dialogue intelligently. By its implementation and test it has been shown that the user model-based dialogue system can be utilized effectively for product search.

The purpose of this research is to investigate the current state of e-commerce for corporations in the steel industry and to analyze the factors that led failure in active use of e-commerce. Data from 51 companies are col looted. Factors that affect the e-commerce adoption and use of were analyzed. The influence of e-commerce utilization on corporate performance was also examined. It was found that several factors known to influence e-commerce use in the steel industry such as transact ion methods, preferences, and the level of information-orientation, did not actually have a significant impact. Rather items such as the maturity of e-commerce experience and perceptual compatibility between product characteristics and e-commerce turned out to have a significant influence on the utilization levels of e-commerce. The level of e-commerce utilization in system had a significant impact on each of the three performance dimensions : internal performance, external performance and financial performance.

유비쿼터스 컴퓨팅 사회의 보안기술에 대한 적절한 정의가 필요하고 유비쿼터스 컴퓨터 환경을 신뢰하고 안전하게 사용할 수 있고 활성화하기 위한 환경을 만드는 것이 매우 중요하다. 본 논문에서는 유비쿼터스 컴퓨팅 환경 내 개인정보의 중요성 및 특징, 피해현황, 해외 개인정보 동향, 개인정보의 침해 기술 개인정보 보호 기술에 대하여 검토하고 정보보호 구현방안을 검토한다.

유비쿼터스 환경은 조직의 구조와 개인의 행위를 변화시킬 뿐만 아니라 기업의 경쟁 패러다임 자체를 변화시킬 것으로 전망하고 있다. 또한 유비쿼터스 컴퓨팅의 기술이 경영경제, 행정, 교육, 문화, 의료등 사회 전반에 걸쳐 도입되고 있으며, 이에 따른 비즈니스 모델에 대한 중요성이 증대되고 있다. 기술에 관련된 RFID, USN, 표준화, 보안등에 대한 연구가 활발히 이루어지고 있으나, 비즈니스 모델에 관련된 연구는 미흡한 실정이다. 본 연구에서는 유비쿼터스 컴퓨팅에 대해 알아보고 비즈니스 모델 사례 검토를 통해 유비쿼터스 컴퓨팅 시대의 비즈니스 모델과 발전 방향 및 혁신 전략을 제시하고자 한다.

The purpose of this study is to get a politic advanced idea to operate a pro-environment based u-city through the overcome problems on the construction policy for the even areal distribution, and the development for the model structure of the high level. Advanced pro-environmental ubiquitous urban construction becomes an example of the practical level linked by the national agenda as uKorea policy. The Idea of the national land informal ion systems transforms to enhance or to guide the national strategic industry to implement balanced development as grand objectives of the national land due to the factor that 'the economic development 5 years plan' altered to 'the national land 5 years plan'. Therefore, ubiquitous echo city construct ion becomes realized as static spatial informal ion construct ion and dynamic mobile based ubiquitous lives operable by the information infrastructure and IT839 policy items operation. For the synergy effects through this task, it requires a strong empowerment of the information industries and a new growing core engine of the national economy through the policy of the mutual satisfaction on the spat io-temporal information and the pro-environment information systems.

본 연구는 재해를 줄이고 철저한 대비를 하기 위하여 재난에 관한 정보를 체계적으로 수집 및 분석하고 이를 활용 할 수 있는 소방방재 또는 정보시스템이 요구되고 있다. 도시방재관리시스템이란 관점에 있어서 도시건물의 센서네트워크 환경의 방재 및 피난대피 유도시스템 모델 구축을 통한 효과 및 개선방안을 고찰하였다.

본 연구는 현재와 미래의 유비커터스 도시생활에 있어서 범죄를 줄이고 철저한 대비를 하기 위하여 각종 범죄에 관한 예방 및 실제상황 정보를 체계적으로 수집 및 분석하고 이를 활용 할 수 있는 U-Safety시스템이 요구되고 있다. 안전한 삶을 위협하는 다양한 요인들에 유비쿼터스 기술을 이용하여 W-safety를 구현해 보고자 몇 가지 방법들을 사례를 통해 고찰하였다.

We consider supply chain which consist of one manufacturer, one distributor and N retailers for a single product. This paper determines inventory replenishment period of supply chain using houristic method and propose order policy through re-coordination of inventory replenishment. Also, We develops inventory management model to calculate total cost of supply chain under assumptions of constant demand. The computational results show that the proposed inventory replenishment period and inventory management model is efficient.

본 논문은 국내 사이버가정학습에서의 학습자 몰입을 형성하는 조건과 몰입, 그리고 학습 성과에 대한 영향간의 관계에 대하여 연구하였다. 이러한 탐구를 위해 Csikszentmihalyi(1990)의 몰입이론(flow theory)을 이론적 기반으로 삼았으며, 컴퓨터 매개 환경(Computer-Mediated Environment)에서의 학습활동에 참여하고 있는 사이버가정학습 수강자 310명으로부터 자료를 얻어 실증적 연구를 수행하였다. 사이버가정학습 학습자의 몰입은 '즐거움', '원격현존감', '주의집중', '관여', '시간왜곡'의 5가지 하위구인으로 정의하였고, 몰입 선행 조건은 학습에 필요한 '기술'과 과제수행의 '도전' 정도에 대한 개인의 인지도의 차이로 정의되었다. 실증적 연구를 위해 사이버가정학습 몰입측정 도구(Cyber-class Flow Measure)를 활용하였으며, 실제 몰입도 측정 후 몰입도가 높은 학습자 집단과 낮은 학습자 집단의 특성을 비교 분석하였다. 자료 분석결과 사이버가정학습 몰입도는 학습만족도 평가에 유의미한 영향을 미침을 보여주었다.

This paper is about how to establish the strategic teaming organization in digital age. Through the case study of action teaming, this research can give some implications to small-sized organizations who want to establish teaming culture and positive activities in their own companies. The case site was S-steel, which belongs to the steel industry. To improve and drive teaming activities, I made use of skills: action learning, fishbone analysis, creative thinking, brainstorming, creative discussion skill, and organization diagnostic method.

지식관리시스템은 효과적으로 지식 프로세스를 지원하고, 다양한 비정형의 지식들을 처리하기 위한 다양한 시도를 하고 있다. 그러나 지식 검색, 정보 추출, 관리 등에서 근본적인 약점을 갖고 있으며, 다양한 지식 자원들을 통합하고 연동하는데 어려움이 있다. 이 한계들을 극복하고 지식관리 방식을 개선하기 위한 다양한 연구들이 시도된다. 본 연구에서는 차세대 웹 기술을 적용함으로써 지식관리시스템이 직면한 한계들을 극복하여서 새로운 사업 기회를 가질 수 있는가를 연구하였다. 그리고 기존 지식관리시스템 아키텍처와 비교하여 변경되는 부분을 방안을 제시하고, 새로운 차세대 웹에 의한 지식관리시스템 아키텍처의 미래기술에 대하여 연구하였다.

Recently, The employment for the disabled vocational rehabilitation is to be a hot issue. and there is many of the proposal how to ways. But many of the disabled vocational rehabilitation is not employed and then, first of all, we have a survey about. The employment for the disabled vocational rehabilitation on chonan city of korea. And we got that. The side of company and the side of the disabled vocational rehabilitation have a many problem for the employ. and there is the need of education for employ. We want to propose to good idea good condition employment for the disabled vocational rehabilitation. With the relation program with employment and education for the disabled vocational rehabilitation, they get a good condition jog. This proposal is to be the base study for the disabled vocational rehabilitation with the employment. This study attempts to suggest developmental framework of employment innovation model to vitalize the disabled vocational rehabilitation.