한국디지털정책학회:학술대회논문집
- 한국디지털정책학회 2007년도 춘계학술대회
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- Pages.15-22
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- 2007
우정사업본부 6시그마 경영혁신 성공전략
Six Sigma Management Innovation Strategy of the KOREA POST
초록
The Korea Post has become the first government management entity to introduce Six Sigma Management Innovation Movement, a private-sector management technique in August 2003, and has since then successfully improved the quality of postal services including efficiency through enhanced business processes and public services. In 2006, The Korea Post expanded the Six Sigma down to six subordinate organizations including the KOVIX, pursuing the innovation of the entire organization from the regional off ice to each post offices.