• 제목/요약/키워드: participant's satisfaction

검색결과 98건 처리시간 0.027초

집단요인이 GDSS활용의 효과에 미치는 영향에 관한 연구 (The Impact of Croup Member Characteristics on the Use of GDSS)

  • Park, Moo-Jin
    • 한국경영과학회지
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    • 제23권4호
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    • pp.171-186
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    • 1998
  • While one main stream of research in GDSS (Group Decision Support System) is to investigate how GDSS affects decision-making performances of groups according to task types, support features, meeting facilitation modes and meeting environments. little study h3s been done about how group characteristics affect group decision processes and outcomes depending upon GDSS is provided or not. So far, most GDSS research has considered group characteristics (e.g. personality homogeneity) as given and did not include it as control variables in experiments. Therefore, the objective of this study is to investigate how members of two different groups perceive the use of GDSS in group meetings through lab experiments. The two groups are homogeneous and heterogeneous groups in terms of members' personality mix. This research found that the effect of GDSS is a function of groups' personality homogeneity in regards of the satisfaction on decision process and the communication thoroughness. The support of GDSS and the group homogeneity are proved to influence participant's perception about some dependent variables such as satisfaction on decision process.

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전자상거래 교육이 인터넷 쇼핑몰의 구매과정과 고객만족에 미치는 영향 (A Study of the Influence on Purchasing Process and Customer Satisfaction in Internet Shopping Mall by Electronic Commerce Education)

  • 조동훈
    • 한국컴퓨터산업학회논문지
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    • 제2권7호
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    • pp.875-884
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    • 2001
  • 전자상거래는 지금까지의 성장 과정을 살펴볼 때 향후 잠재력이 매우 큰 시장으로 전망되기 때문에 연구의 중요성이 부각되고 있으나 체계적인 연구는 초보단계이다. 본 연구는 연구범위를 확대하여 전자상거래 강좌 수강여부에 따라 구매행동과 상품 및 서비스의 만족에 차이가 존재하는지를 분석하였다. 이를 위하여 전자상거래 강좌를 수강한 집단과 비수강집단간에 주문과정에 대한 부담감, 주문과정에 대한 편의성, 그리고 상품 및 서비스에 대한 불안감, 상품 및 서비스에 대한 만족감에 대하여 차이가 있는지를 분석하였다. 또한 상품을 구입한 경험이 있는 집단을 대상으로 가격의 저렴성, 품질 만족도, 주문 및 도착 시간의 만족도, 택배서비스의 만족도, 사후서비스(A/S)의 만족도, 전반적인 만족도를 추가적으로 분석하였다. 연구 결과, 수강집단과 비수강집단간에 주문과정에 대한 부담감, 주문과정에 대한 편의성, 그리고 상품 및 서비스에 대한 불안감은 차이가 없었다. 그러나 상품 및 서비스에 대한 만족감은 차이가 있는 것으로 분석되었다. 그리고 상품을 구입한 경험이 있는 집단은 상품과 서비스에 대하여 전반적으로 만족을 느끼는 것으로 나타났다.

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원격교육에서 성인학습자의 교육참여동기와 실재감이 학습만족도에 미치는 영향 (The Influence of the Presence Perceived by Learners and Participation Motivation on Satisfaction in Distance Education)

  • 이재은;유병민;박혜진
    • 농촌지도와개발
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    • 제22권2호
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    • pp.233-243
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    • 2015
  • This study is for understanding differences of satisfaction followed by learning and teaching presence perceived by learners and participation motivation on learning in a distance education. General characteristics of learner are classified as an entrance type, sex, age, new/transfer of distance university learners. Perceived presence is classified with learning presence and teaching presence. Participation motivation on learning is classified with the directivity of activity, goal, and study based on the reason of participating in classes in a distance university. And this research tried out to find the effects of learner's characteristics, perceived presence, and participation motivation on learning satisfaction. The results are as follows. First, there was no meaningful difference of general characteristic on satisfaction. It means sex, age, and entrance type did not have an effect on satisfaction. Second, with the level of presence perceived by learner, satisfaction has meaningful differences. It means that students who had higher learning presence perceived of distance university showed higher satisfaction, and so as in teaching presence perceived on satisfaction. Third, factors effecting satisfaction based on participation motivation on learning differ with types of motivation. There was no meaningful difference of the level of activity directivity study participant on satisfaction, but was a meaningful difference of goal directivity and of study directivity in participation motivation on learning satisfaction. It was the learning presence that had a significant effect on learning satisfaction of adult learning.

참여관찰법을 이용한 공간 모델 기초연구 -농촌마을 커뮤니티시설을 중심으로- (A Study on the Spatial Model using Participant Observation - Focused on Community Facilities in Rural Villages-)

  • 강영은;신영선;지달님;김지애;임승빈
    • 농촌계획
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    • 제15권1호
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    • pp.31-46
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    • 2009
  • Community facilities in most rural villages have many problems in the aspect of their size or functions as well as they are generally too superannuated to support diverse community activities; which results in a low degree of inhabitants' satisfaction with community facilities, and inconvenience for using them. Therefore, it may carefully be said that it's time to need the established studies that are necessary with consider to community facilities which can reflect inhabitants' diverse activities. In this study, 5 places which the most common events among the major monthly events of total 25 rural villages were held were selected as the subject place for survey; and then investigated, by means of the participant observation method, the using behavior of inhabitants who used community facilities. Focusing on size, factors, and layout that were being faced by community facilities in most rural villages, This study investigated the number of users, the characteristics of traffic line and behavior, and the using behavior by group; through considering their correlation with the physical setting of community space, it deduced the problems of use; and it proposed the direction of improvement on the basis thereof. Therefore, this study will serve in the future as useful basic materials for designing a rural village's community facilities in consideration of size, factors and layout which can appropriately support inhabitants' community activities.

대체입력기기를 이용한 목적 있는 컴퓨터 작업 활동이 뇌성마비 환자의 수행도 만족도에 미치는 영향 (The effect of purposeful computer activity using alternative input devices on the performance and satisfaction of patients with cerebral palsy)

  • 이동건
    • 대한물리치료과학회지
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    • 제27권2호
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    • pp.80-87
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    • 2020
  • Background: The purpose of this study was to investigate the effect of the use of an alternative input device on the patient's work performance and satisfaction in patients with cerebral palsy who cannot use computers. Design: Case Series Description. Methods: The participant was one adult cerebral palsy. The three tasks were applied with an alternative input device (Quick-Glance), 1 session an hour, 3 times a week, a total of 12 times for 4 weeks. The assessment was using the Canadian Occupational Performance Measure (COPM). The evaluation was performed pre-test before the intervention, post-test after the last intervention, and follow-up after one month. Results: The COPM(Satisfaction and performance scores) showed 3 points for pre-test, 7 points for post-test, and 7 points for follow-up. Conclusion: Purposeful computer work activity, which is an alternative input device, has a positive effect on work performance and satisfaction of cerebral palsy patients who are difficult to use computer.

The Assessment of Patients Satisfaction with Healthcare Services Provided in the Hawtat Bani Tamim During the COVID-19 Pandemic

  • Ahmed Saied Rahama, ABDALLAH;Mohammed Omar Musa, MOHAMMED
    • The Journal of Asian Finance, Economics and Business
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    • 제10권2호
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    • pp.41-48
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    • 2023
  • This study aims to evaluate patients' satisfaction with healthcare services in Hawtat Bani Tamim Governorate during the spread of coronavirus. The importance of this study stems from the fact that Covid-19 is challenging countries all over the world. The study adopted a questionnaire for collecting the data. The sample size reached 231 members. The study applied descriptive statistics and inferential statistical methods to obtain the result of the study. The analysis of the data revealed that most of the participants are satisfied with the healthcare services in hospitals and health centers during the Corona pandemic, Health precautions and distancing measures were applied appropriately, Vaccination against corona was available in health centers and easy to access, and rapid response of health care service providers to patients' requests. The participant's opinions showed that the application of Mawid is a suitable method to access healthcare services during Corona, the application is more efficient in providing the required healthcare services and facilitating their access to healthcare services. In addition, patient satisfaction with the "My health" application provided fast and convenient services during the Corona pandemic and provided medical consultations easily.

국가암조기검진 수검자 만족도에 영향을 미치는 요인 (Factors affecting satisfaction in National Cancer Screening Program)

  • 윤난희;권순만;이후연;박은철;최귀선;곽민선
    • 보건행정학회지
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    • 제19권1호
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    • pp.31-48
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    • 2009
  • The objectives of this study were to evaluate the satisfaction of participants in the National Cancer Screening Program(NCSP) and to identify factors affecting the satisfaction. The telephone survey was conducted in July 2007 for the participants who were screened by the NCSP from January through May 2007. Student's t-tests and analysis of variance were performed first to determine if the mean satisfaction score differed by the characteristics of study objects, followed by multiple linear regression analyses to examine the factors affecting satisfaction. Dependent variable was general satisfaction for the screening service, and three dimensions of independent variables - 'sociodemographic characteristics', 'screening characteristics', and 'perceived service quality' - were used for the empirical analyses. Female, old-aged, less educated, Medicaid recipients, rural residents and the participants with normal results were more likely to be satisfied with the NCSP. The results of multiple regression analyses show that gender, age, location of residence, type of screening units, and perceived quality of screening services were significantly related to satisfaction. This study is meaningful as the first attempt to measure participant satisfaction with the NCSP, and to identify factors affecting the satisfaction. Among the identified factors, the NCSP needs to pay attention to perceived quality of service, in particular, to improve the satisfaction. This study is expected to contribute to raising the compliance rate and to improve the quality of the NCSP.

중환자실의 현장실무 강화교육 프로그램이 간호학생의 임상수행능력과 임상실습교육 만족도에 미치는 효과 (Effects of Clinical Practicum Reinforcement Program on Nursing Student's Clinical Competency and Satisfaction in the ICU)

  • 이은숙;김정숙;김아영
    • 임상간호연구
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    • 제17권2호
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    • pp.262-274
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    • 2011
  • Purpose: To identify the effects of clinical practicum reinforcement program on nursing student's clinical competency and satisfaction in the ICU. Methods: The study utilized a quasi-experimental pretest-posttest research design. The participant was 76 senior nursing students, who were engaged in two week-long clinical practicum in ICU at the C university hospital in a G city, Korea. The clinical practicum reinforcement program was applied to the experimental group (n=39), while the control group (n=37) was involved in the conventional practicum program. The collected data were analyzed using descriptive analysis, $x^2$/Fisher's exact test, and t-test, ANCOVA with SPSS/WIN 18.0 program. Results: After 2 weeks' clinical practicum, the experimental group showed a statistically significant increase in the clinical performance abilities by self evaluation, when compared to the control group. Clinical instructor's evaluation on the student's clinical performance revealed that the experimental group showed higher level in nursing activity than that of the control group (p<.001). However, there was no significant difference between the two groups in terms of the satisfaction on the clinical practicum program except the learning guidance and the evaluation. Conclusion: The clinical practicum reinforcement program is an effective one for improving the student's clinical competency.

해양치유 프로그램 참여자의 지각된 유용성, 만족, 지속참여의도간 관계 분석 (Analysis of the Relationships Between the Perceived Usefulness, Satisfaction, and Continuous Participation Intention of Marine Healing Program Participants)

  • 윤혜진;최승묵;홍장원;이현주;박경열
    • 해양환경안전학회지
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    • 제29권7호
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    • pp.750-759
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    • 2023
  • 해양치유 프로그램에 대한 관심은 코로나19 팬데믹 이후 정부와 업계 실무자 모두에서 급속도로 증가하고 있다. 그러나 아직까지 소비자 관점에서 해양치유 프로그램이나 해양치유 체험에 대한 유용성, 만족도, 편익 등을 이해하고자 시도한 연구는 부족한 실정이다. 이에 이 논문에서는 후기수용모델을 적용하여 해양치유 프로그램 참여자의 지각된 유용성과 기대일치, 만족, 지속참여의도 간 관계를 구조적으로 분석하고자 하였다. 자료수집은 부산시 해양치유 프로그램 운영 기간인 2022년 9~10월까지 매 주말 사전 훈련된 면접원에 의한 면접조사 방식으로 실시하였고, 총 203부의 유효 표본을 분석에 활용하였다. 분석 결과 해양치유 프로그램에 대한 기대일치는 프로그램 참여자의 만족과 프로그램의 지각된 유용성에 긍정적인 영향을 미치는 것으로 나타났고, 해양치유 프로그램 참여자 만족은 프로그램 지속참여의도에 긍정적인 영향을 미치는 것으로 나타났다. 해양치유 프로그램에 대한 지각된 유용성 역시 프로그램 참여자 만족 및 지속참여의도에 긍정적인 영향을 미쳤다.

간호대학생의 임상실습 만족도에 영향을 미치는 요인 (Factors Influencing Satisfaction on Clinical Practice in Nursing Students)

  • 전민경;김미숙
    • 한국산학기술학회논문지
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    • 제18권1호
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    • pp.40-48
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    • 2017
  • 본 연구는 간호대학생의 정서조절능력, 스트레스 대처방식과 임상실습 만족도 간의 관계를 파악하고, 간호대학생의 임상실습 만족도에 영향을 미치는 요인을 파악하기 위한 서술적 조사연구이다. 자료 수집은 K시와 B시에 소재한 4개의 간호대학에서 3, 4학년에 재학 중인 간호대학생 201명을 대상으로 2016년 5월 1일부터 2016년 6월 30일까지 자가보고 설문지를 통하여 조사하였다. 수집된 자료는 SPSS/Win v 20.0을 이용하여 t-test, ANOVA, Scheffe's test, Pearson's correlation coefficient, stepwise multiple regression으로 분석하였다. 간호대학생의 감정조절 능력 평균은 5점 만점에 $3.79{\pm}0.48$점, 적극적 대처는 4점 만점에 $2.79{\pm}0.41$점, 소극적 대처는 $2.53{\pm}0.36$점, 임상실습 만족도는 5점 만점에 $3.58{\pm}0.46$점 이었다. 임상실습 만족도는 정서조절능력(r=.391, p<.001), 적극적 대처(r=.361, p<.001) 및 소극적 대처(r=.276, p<.001)와 통계적으로 유의한 상관관계가 있는 것으로 나타났다. 또한 임상실습 만족도에 영향을 미치는 주요 요인으로는 전공만족도(${\beta}=-.318$, p<.001)와 정서조절 능력(${\beta}=.230$, p<.001)으로, 이들 모형의 설명력은 28.1%로 나타났다. 본 연구결과를 바탕으로 간호대학생의 임상실습 만족도를 향상시키기 위해서는 간호대학생의 전공만족도를 높이고, 긍정적인 정서조절 능력을 향상시킬 수 있는 효과적인 프로그램의 개발이 필요하리라 사료된다.