• Title/Summary/Keyword: first grade hotel

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Recognition for Self-efficacy by Demographic Characteristics of Hotel Staffs; Deluxe Hotels in Seoul (호텔직원의 인구통계적특성에 따른 자기효능감에 대한 인식; 서울지역 특급호텔을 중심으로)

  • Kim, Jae-Gon;Kim, Yeon-Sun
    • The Journal of the Korea Contents Association
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    • v.10 no.6
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    • pp.450-459
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    • 2010
  • The purpose of this study is to difference of the recognition for self-efficacy which staffs of deluxe hotel. This study aimed at: The first, I measure recognizing for self-efficacy which staffs at the first grade Hotel and the second grade hotel. The second, self-efficacy is factor analyzes for the study. The third, I study a difference of self-efficacy the first grade Hotel and between the second grade Hotel staffs. The fourth, I study whether there is a difference in recognition of self-efficacy by each demographic characteristic in Hotel staffs. To research and analyze, survey was conducted to 400 employees working at deluxe hotels in Seoul and 352 survey data were analyzed. The results come up with: The first, As for the recognition of self-efficacy the first grade Hotel and the second grade Hotel staffs, there was the difference that a level of significance. The second, marriage, major, educational background, work period and income level were the difference that a level of significance.

An Empirical Study on the Human Resources Management of Cooking Department in the Hotel (호텔 조리부서의 인적자원관리에 관한 실증적 연구)

  • 김현덕
    • Culinary science and hospitality research
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    • v.4
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    • pp.167-187
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    • 1998
  • The human resources play an important role in a hotel cooking department. The object of this study is to gain basic data for searching an effective human resources management method of cooking department in the hotel. To achieve this object, I proceeded like this. In the second chapter, I exerted myself to arrange the theoretical system on the content of the human resources management through an internal and external philological research. In the third chapter, I established conceptional research model to study factual research and three hypotheses. And I made all high-grade hotel cooking employee in Taegu and Kyung-Buk answer an questionnaire, so practiced interrelation analysis and dispersion analysis according to research hypothesis. The results are as follows. First, the result of hypothesis 1 was that three was rather a high interrelation between the human resources management factor of cooking department and its overall evaluation. Second, the result of hypothesis 2 was that three was a significant difference about the overall evaluation of cooking business management according to the position demographically. Third, the result of hypothesis 3 was that there was a significant difference according to the scholastic ability, position and the district of hotel in the demographical evaluation of human resources management factor. The limits of this study were that first, I defined the subject as the cook employee of high-grade hotel in Taegu and Kyung-Buk, second, I utilized partial variance among many variances affecting human resources management. Therefore after this study, these limits much be overcomed and multiple and scientific study must be accomplish. So human resources of cooking department in the hotel must improve more.

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The present condition comparative analysis the case of Bakery In Luxurious Hotels (특 1급호텔 베이커리의 현황 비교 분석)

  • 이진
    • Journal of Applied Tourism Food and Beverage Management and Research
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    • v.16 no.2
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    • pp.153-173
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    • 2005
  • The purpose of a study was the present condition comparative analysis by the case of Bakery in Hotels. The sample was selected first grade hotels in seoul. The method of research was In-depth interview. The questionee were mamagers and chefs each hotel bakery. Interview was accomplished average 45minutes. The period of the research was from 1th of Februrary, 2002 to 28th of February, 2002. The survay was composed of product operation, employee operation, equipment operation, customer operation, sales and bakery characteristics. the data was analyized by SPSS10.0 mean, maximum value and minimum value were salected. Recently, as it is getting higher of importance of bakery in the food service market and many major companies run into a bakery industry, the researches about bakery have advanced, however in fact, materials or researches about hotel bakery are fewer than franchise, in-store bakery and mass production enterprise. Especially, each hotel exchanges their information through benchmarking but data analysis - accurate materials, sales, the present condition equipment is not easy to perform. The purpose of this study was to be helpful for studying hotel bakery for others by analysis. The data was analyzed by each hotel characteristics, employee, equipment, sales, productions and the present condition sales.

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The present condition comparative analysis the case of Bakery in Luxurious Hotels (특 1급호텔 베이커리의 현황 비교 분석)

  • Lee, Jin
    • Proceedings of the Korea Hospitality Industry Research Society Conference
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    • 2005.11a
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    • pp.92-108
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    • 2005
  • The purpose of a study was the present condition comparative analysis by the case of Bakery in Hotels. The sample was selected first grade hotels in seoul. The method of research was In-depth interview. The questionee were mamagers and chefs each hotel bakery. Interview was accomplished average 45minutes. The period of the research was from 1th of Februrary, 2002 to 28th of February, 2002. The survay was composed of product operation, employee operation, equipment operation, customer operation, sales and bakery characteristics. the data was analyized by SPSS10.0 mean, maximum value and minimum value were salected. Recently, as it is getting higher of importance of bakery in the food service market and many major companies run into a bakery industry, the researches about bakery have advanced, however in fact, materials or researches about hotel bakery are fewer than franchise. in-store bakery and mass production enterprise. Especially, each hotel exchanges their information through benchmarking but data analysis - accurate materials, sales, the present condition equipment is not easy to perform. The purpose of this study was to be helpful for studying hotel bakery for others by analysis. The data was analyzed by each hotel characteristics, employee, equipment, sales, productions and the present condition sales.

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The Effects of Service Quality on Customer Satisfaction and Loyalty of Hotel Buffet Restaurants' Customer at Special 1st Grade Hotels (호텔 뷔페 레스토랑의 서비스 품질이 고객 만족 및 충성도에 미치는 영향)

  • Kang, Byong-Nam;Jung, Young-Mi;Park, Dae-Seob;Moon, Sung-Sik
    • Culinary science and hospitality research
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    • v.15 no.2
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    • pp.161-171
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    • 2009
  • The purpose of this study is to identify the critical service factors, which influence the satisfaction and loyalty of the customers who visited the special 1st grade hotel buffet restaurants. In order to meet its purpose, 241 customers who have ever visited special 1st grade hotel buffet restaurants were surveyed. Using the SERVQUAL. The results are as follows: First, service quality factors of the restaurants have a significant effect on customer satisfaction. Second, customer satisfaction has a significant effect on customer loyalty. Third, service quality factors of the restaurants has a significant effect on customer loyalty.

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The Analysis of the Priority Order in the Factors Influencing College Choice of Culinary Art Majors using AHP - Focusing on the Colleges and Universities in Chungcheong-do - (AHP 분석기법을 이용한 조리전공자의 대학 선택 영향 요인의 우선 순위 분석 - 충청도에 위치한 대학을 중심으로 -)

  • Na, Tae-Kyun;Kim, Jang-Eix
    • Culinary science and hospitality research
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    • v.14 no.3
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    • pp.123-135
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    • 2008
  • The purpose of this study is to investigate the priority order in the factors influencing college choice of students who are majoring in culinary art in Chungcheong-do. For the study, we set the decision-making factors of upper hierarchies and nineteen bottom hierarchies based on the literature review and employed the analytical hierarchical process(AHP). As a result, the first considering factor among 4 upper hierarchies for college choice was the educational environments of the department(0.378). The next came in the order named as follows: college and university grade(0.263), the educational environments of colleges or universities(0.244), recommendation(0.115). The first considering factor among the educational environments of the department was the aptitude for the major(0.323). The first considering factor in college and university grade was the entrance competitive rate(0.397). The first considering factors among the educational environments of the colleges or universities were scholarships and tuition fees(0.325). The first considering factor in recommendation was the recommendation of a high school teacher(0.295). This results of this study will contribute to the development of colleges and universities under the turbulent changes of educational environments.

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The Effect of Part-time Hotel Cuisiniers' Labor Environment and Organizational Commitment on Their Job Satisfaction (비정규직 호텔조리사의 직무환경과 조직 몰입이 직무만족도에 미치는 영향)

  • Park, Kwang-Yong;Jun, Hwa-Jin
    • Culinary science and hospitality research
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    • v.13 no.2
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    • pp.69-80
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    • 2007
  • The purpose of this study is that problems caused by labor environment of cuisiniers in hotels need to be considered and studies regarding a part-time cuisinier in a special-grade hotel need to be conducted. This study analyzes the influence of labor conditions and organizational commitment of a part-time hotel cuisinier on duty satisfaction. It consists of two parts: a research based on the review of the literature and empirical study methods. The method of human resource management in hotels such as treatment of a part-time cuisinier in a special-grade hotel and the way of management as a result of an empirical study are proposed. First, as a result of conducting research on duty satisfaction to part-time cuisinier, most of them are highly satisfied with their duty regardless of their age and academic backgrounds. Second, men hold a majority; woman staffs tent to have a had time working overtime considering the situation that hotels run for 24 hours. That is the main reason why less woman staffs work in hotels than man staffs do. Part-time staffs would like to work consistently after they get upgraded to a regular worker. Forth, it is considered to break down into detailed sectors and speciality is highly demanded.

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A Study of Guest Room's furniture Design Character in Local Business Hotel - Intensive examination on special grade hotel which have executive only floor in Seoul area - (국내 비즈니스호텔 객실 가구의 디자인 특성에 관한 연구 - 서울지역 특1급 Executive 전용층 객실을 보유한 호텔 사례를 중심으로 -)

  • 신석호
    • Korean Institute of Interior Design Journal
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    • no.37
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    • pp.95-102
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    • 2003
  • It has been true that major investment among local business hotels were placed in furniture design character as there are increasing number of international events hosted by Korea. The study, under these circumstances, as a study In advance to see the design feature and trend of local business hotel's guest room furniture, has done interview with guest room manager, photographing of rooms, actual survey for analysing guest room plane surface, etc., researcher directly visiting 15 hotels that have special first grade businessmen only floor in Seoul. In addition, a survey has been done to know if each hotel room and furniture has particular image, from this survey the design feature of local business hotel's guest room has been analysed, and the result is as following. The result shows that similar pattern is applied in furniture placement of each guest room but for the furniture type and design concept, some try to re-design of wooden furniture available in Lee dynasty and others adopt European style like France and United Kingdom for the realization of semi-classic image. Typical material and color is red oak and maple.

Exploring Major Keyword & Relationship in the Studies of Hotel Employees Using Semantic Network Analysis Methods

  • Kim, Jeong-O;Kwon, Choong-Hoon
    • Journal of the Korea Society of Computer and Information
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    • v.24 no.7
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    • pp.135-141
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    • 2019
  • The purpose of this study is to extract the key words from the list of research subjects related to 'hotel workers' published in recent 10 years(2009~2018) by using the language network analysis method and to confirm the relation between the key words. In this paper, we propose a semantic network analysis that can overcome limitations of longitudinal study, analyze the recent research trends, and widely use as a research model. The results of this study are as follows ; First, in analyzing major key words in the title of 'Hotel Employer' in recent 10 years, the major keyword of job satisfaction(40), special grade(26), organizational commitment(20), emotional labor(19), service(12), restaurant(10), and turnover intention(9). Second, we analyzed the relation of language network among major key words extracted from the study title of 'hotel workers'. Such a research process is expected to grasp the trends of research related to 'hotel workers' and give implications for the future direction of related research.

A Study on the Traditional Expressions in Hotel Lobby Space Interior Design-Focused on Special Grade Hotels- (호텔 로비공간에서의 전통성 표현에 관한 연구-국내.외 특급호텔 사례분석을 중심으로-)

  • 홍진영;최상헌
    • Korean Institute of Interior Design Journal
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    • no.22
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    • pp.85-91
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    • 2000
  • The purpose of this study is to grasp the element and method of traditional expression appeared in hotel lobby spaces, and present the direction of traditional expression applicable to the domestic hotel lobby space. Therefore, this study analyzed traditional expression according to its element and method taken out from the prior researches related to it. Specifically, the element of traditional expressions divided into the element of space organization, the element of structure (bottom, wall, ceiling, window, door and pillar), and the element of decorative design(furniture, illumination, artistic ornament, color, and material). The method of traditional expressions divided into the method of prototype reappearance, prototype transformation, reinterpretation, and abstract. The target of analysis has been 27 hotels designed since 1970s. and described as expressed traditionality in architecture-technical journals and books in the inside and outside of the country. considering these results, it seems that the traditional expressions using more various elements and more various element and methods have to used in domestic hotels. Specifically, when expressing traditionality in the lobby space of domestic hotel, it is important to decided the method expressing traditionality at first, and the traditional expressions using the element of space organization, structure, decorative design, and so based on the method expression traditionality was fulfilled with coordination.

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