• 제목/요약/키워드: Value system management

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인터넷뱅킹에서 웹사이트 품질이 서비스가치와 고객만족에 미치는 영향 (An Effect of Website quality on Service Value and Customer Satisfaction in the Internet Banking)

  • 조철호;박정원;김종원
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2006년도 춘계학술대회
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    • pp.216-223
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    • 2006
  • An Effect of Website quality on Service Value and Customer Satisfaction in the Internet Banking Internet Banking is very popular in Korea these days. More than 25million are using Internet Banking. This study is to find Quality Factors for Internet Banking Services and relationship among Internet Banking Service Value, Customer Satisfaction and Reuse. In this study we found that Service Value is prior to Customer Satisfaction. And also, Service Value and Customer Satisfaction affect customers reuse respectively. This study also found that 7 factors compose Internet Banking Service Quality. They are Convenience Security, Informal ion Providing, Communication, Design, System Correcteness. Convenience, Informal ion Providing, Communication and Design affect Internet Banking Service Value. System, Correcteness and Convenience affect Customer Satisfaction. So we learened that Internet Banking Customers discriminate Service Value from Satisfaction.

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개정의료법 57조(의료광고 사전심의제도 개정)의 배경, - 광고의 사회적 윤리성과 공익적 가치 (Background of Revised Medical Law Article 57 (Revision of Medical Advertising Review System), - The Social Ethics and Public Value of Advertising)

  • 조은희
    • 한국병원경영학회지
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    • 제24권1호
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    • pp.77-80
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    • 2019
  • The medical advertising review system which was revised and implemented on September 28, 2018, was revived. In this paper, we examine the implications of social ethics and public value of advertising under 4 perspectives of advertising, present the direction of future medical advertising, and suggest the meaning and expected effect of the preliminary medical advertising review system.

수리온헬기 개발사업에서 시스템 엔지니어링 및 사업성과관리 기법 적용 사례연구 (A Case Study of SE and EVMS Techniques Application on Surion Helicopter R&D Program)

  • 변형균;이상우
    • 시스템엔지니어링학술지
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    • 제8권1호
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    • pp.51-62
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    • 2012
  • The System Engineering(SE) and the Earned Value Management System(EVMS), as parts of the scientific project management methodology, have been applied to Surion Helicopter R&D Program. The concept and application process of SE methodology, requirements management and applications output by DOORS program are described in this study. The concept and application process of EVMS, analysis results of schedule/cost variance for Surion RF equipment are also discussed in this study. Though the Surion R&D program is still on-going, it is found that the measures of effectiveness of SE and EVMS applications are verified.

Study of Modeling for Stock Food Material with Location Movement by the Communication Signal System

  • Kim, Jeong-Lae;Kim, Jung-Yun;Rha, Young-Ah
    • International Journal of Advanced Culture Technology
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    • 제9권4호
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    • pp.409-416
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    • 2021
  • We are invented the movement composition technique that is to check the food adjacent-package status of the wireless-management movement monitoring level (WMMML) on the movement monitoring communication system. The movement monitoring level condition by the movement monitoring communication system is formatted with the adjacent-package system. As to inspection a wireless RFID of the wireless RFID, we are found of the movement value with wireless RFID by the adjacent upper take form. The concept of movement monitoring level is formatted the reference of wireless-management level for composition signal by the movement package communication system. Further symbolizing a food composition of the WMMML of the medium-minimum in terms of the adjacent-package communication system, and the movement wireless RFID package that was the movement value of the far composition of the Mo-MMCS-FA-φMED-MIN with 5.80±1.20 units, that was the movement value of the convenient composition of the Mo-MMCS-CO-φMED-MIN with 4.06±(-0.04) units, that was the movement value of the flank composition of the Mo-MMCS-MO-φMED-MIN with 0.91±0.07 units, that was the movement value of the vicinage composition of the Mo-MMCS-VI-φMED-MIN with 0.18±(-0.03) units. The adjacent package will be to look into at the food ability of the adjacent-package communication system with wireless RFID by the movement monitoring level on the WMMML that is supply the wireless communication by the movement monitoring level system. We will be possible to make effort of a communication system by the management signal and to put to use of the delivery data of RFID level by the delivery system.

MRP기법을 이용한 EV프로젝트의 관리계정계획 (A Control Account Planning Using Material Requirement Planning in Earned Value Project)

  • 김수용;이양호;안동근
    • 한국건설관리학회논문집
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    • 제3권4호
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    • pp.114-122
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    • 2002
  • EVMS(Earned Value Management System)는 최근 건설 프로젝트를 관리하는데 매우 유용한 도구로 인식되고 있으며, 정부차원에서 적극적으로 도입을 검토하고 있는 선진 관리기법이다. 이 EVMS는 미국방성에 의해 1960년대부터 프로젝트의 효율적인 관리를 위해 개발된 C/SCSC(Cost/schedule Control System Criteria)에 기반을 두고 있으며, 국내외에서 정부발주공사뿐만 아니라 민간발주의 건설프로젝트를 관리하는 도구로 활용하기 위해 연구가 활발하게 진행되고 있다. 본 연구에서는 공정관리 프로그램과 복합작업모델(Work Package Model)을 바탕으로 건설프로젝트의 EV계획단계의 관리계정계획(CAP)을 수립하는데 효과적으로 사용할 수 있는 방안을 제조업의 재고관리모형중의 한 형태로 조립제품의 자원운영계획을 수립하는데 우수한 기법으로 알려진 MRP(Material Requirement Planning)기법을 활용하여 제시하고자 한다.

지식관리시스템 성과에 영향을 미치는 요인에 관한 탐색적 사례 연구 (An Exploratory Case Study on the Factors Affecting the Knowledge Management System Performance)

  • 김주희;유성호;김영걸
    • 경영과학
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    • 제20권1호
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    • pp.1-23
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    • 2003
  • Knowledge Management System is defined as an Information system to support the integrated knowledge management process for maximizing value of the knowledge assets in organizations. From that point of view, the system performance - the usage level of the system and user satisfaction - can be an available measure of the knowledge management system success. Many previous research were focused on the application of a new technological component for knowledge management processes or the construction of the overall system architecture in spite of the importance of the system performance. The purpose of this study is to Identify the factors affecting the knowledge management system performance. To do this, we conducted an exploratory case studies of eight companies. We applied theories of information system success to knowledge management system and investigated some specific strategic components as additional affecting factors. Finally, we proposed research model and ex propositions regarding the factors affecting the knowledge management system performance. The implication of the findings and future research directions were discussed.

부가가치와 경제적부가가치를 결합한 경영성과평가에 관한 실증적 연구 (Study on the Business Performance Evaluation with VA and EVA)

  • 김태성;구일섭;임익성
    • 품질경영학회지
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    • 제29권4호
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    • pp.153-160
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    • 2001
  • The proposed system measures business performance by considering both VA(Value-Added), which represents stakeholder's point of view and EVA(Economic Value-Added), which represents shareholder's point of view. To do so, we suggest a business performance scheme which utilizes VA per Capita (Value- Added/Workers) and EVA to Invested Capital(Economic Value-Added /Invested Capital). For effective measurement of business performance, we consider simultaneously not only quantitative financial factors such as VA, EVA and cash flow but also qualitative value drivers such as defect ratio, inventory level, customer satisfaction, enterprise culture and so on. However, we don't consider the qualitative factors due to the limited data. To demonstrate the performance of the system, we conducted a case study using financial data of Korean automobile industry over 16 years from 1981 to 1996, which is taken from database of KISFAS (Korea Investors Services Financial Analysis System).

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시각화 지표 및 좌표식 정보분류체계에 의한 공정.공사비 통합관리시스템 개발 (Development of Earned Value Management System by Using Visualization Index and WBS Map)

  • 이우식;강인석;박서영
    • 한국건설관리학회논문집
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    • 제10권1호
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    • pp.26-35
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    • 2009
  • 건설공사 공정 공사비 통합관리시스템(EVMS, Earned Value Management System)에서 대부분의 정보들은 공사정보 분류체계(WBS, Work Breakdown Structure)를 중심으로 활용된다. 즉, 공정편차와 비용편차 등의 EVM 성과정보 역시 WBS에서 선택된 공종을 중심으로 결과물이 분석되므로, EVMS에서 WBS는 정보중심 역할을 하게 된다. 본 연구에서는 WBS 정보가 4상한의 좌표방식으로 표현되어 프로젝트의 대 중 소 공종이 용이하게 표현될 수 있는 좌표식 공사정보분류체계(WBS Map) 표현기법을 구축하였다. 또한 연구에서는 WBS Map에 근거한 EVMS를 개발하였으며, 개발된 EVMS에서는 각종 속성 지표값들을 색상기호 등으로 시각화하는 방법론을 구축하여 EVMS 정보의 실무 활용성을 높일 수 있도록 하였다.

SEOUL TOLL PLAZA VALUE ENGINEERING STUDY CONSIDERING PERFORMANCE MEASUREMENT AND LIFE-CYCLE COSTS

  • Jong-Kwon Lim;Min-Jae Lee ;George Hunter;Sung-il Kim
    • 국제학술발표논문집
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    • The 1th International Conference on Construction Engineering and Project Management
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    • pp.621-626
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    • 2005
  • Recent increases in construction costs on Korean public works projects, largely due to change orders caused by poorly elaborated design, become a motivation of applying VE process in Korean construction industry. The Seoul Toll Plaza project, recently value analyzed by four VE teams, demonstrates how value management helps save time, money and increase functional performance. The objective of this project is to upgrade and expand existing pay and ticket booths system on "Kyungboo Express Highway", the main artery for the Korean peninsula linking Seoul to Pusan. The value management study generated several innovate alternatives capable of saving up to 50% of project cost from the baseline project plan.

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국내 경영혁신 활동의 핵심 성공요인 문헌 연구 - 6시그마, TQM, 린 6시그마, ERP, TPM, BPR, Project Management, System Engineering 중심으로 - (Literature Review of Key Success Factors of Management Innovation Actions in Domestic - Focused on Six Sigma, TQM, Lean Six Sigma, ERP, TPM, BPR, Project Management, System Engineering -)

  • 문제옥;윤성필
    • 품질경영학회지
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    • 제44권3호
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    • pp.639-648
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    • 2016
  • Purpose: Existing precedent studies include success factors of individual management innovation activities constantly. However, those studies have limitations about the common key success factors of individual management innovation activities. Methods: For this study, we investigate the key success factors using literature research of the most typical management innovation activities adopted and implemented by many companies in Korea, such as 6sigma, TQM, Lean 6sigma, ERP, TPM, BPR, Project Management, System Engineering. Factors emerging repeatedly was combined into common factors and inherent factors that are necessary for the success of individual management innovation activities are designated to essential factors. Results: 'Essential factors for Six Sigma' consist of 5 items. Black belt operating system, personnel management system linkage, the correct management of the data, perform improvement projects associated with financial performance financial result, linked to financial performance improvement project, project progress management. 'Essential factors of TQM' are arranged 4 items. Quality team's independence and role, goal-setting, Quality Information System, corporate's philosophy of quality first. 'Essential factors of Lean Six Sigma' are the selection of value stream which is based on the customer needs and the value creation and identify the project based on the selected value in the company. 'Essential factors of ERP' are investigated 6 items. Ongoing system maintenance and upgrades, the measurement and support of user satisfaction, the operating systems and the policies for the maintenance, IT infrastructure, change adaption condition monitoring, focusing on improving business performance. 'Essential factors for TPM' are arranged 4 items. Motivated and energetic Bottom-Up, CEO's recognition of the importance facility management, long-term perspective of necessity and ongoing patience. 'Essential factors for BPR' are the pursuit of change process and the staff's sense of crisis management. 'Essential factors for Project Management' are the strategy that reduce the risk management skills through risk management and the understanding and organized management for the project participant's needs. 'Essential factors for System Engineering' consist of 2 items. The first is the design for the best balanced system with pre-analysis about the compromise the cost, schedule and the performance. The second is the analysis of large problem into small problems which can solved. We have found the solution considering components of the interface through the systematic perspective. Conclusion: Common factors and essential factors presented in this study will properly help to introduce the individual management innovation activities for the each business sector and implement management innovation. After this study, new literature research that reflect new studies should accomplish steadily.