• 제목/요약/키워드: Occupational Satisfaction

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산재근로자의 의료기관 서비스 만족에 영향을 미치는 요인 (Factors Affecting the Satisfaction of the Hospital Services among Injured Workers)

  • 이현주
    • 한국직업건강간호학회지
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    • 제19권1호
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    • pp.97-104
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    • 2010
  • Purpose: The purpose of this study was to determine factors that affect satisfaction of the hospital services among injured workers. Methods: The subjects of this study were 532 injured workers. The questionnaires were selected as literature suggested for explaining satisfaction of the hospital services, general characteristics of injured workers, characteristics of the hospital services. The data were analyzed with descriptive statistics, t-test, ANOVA, multiple regression analysis by SPSS 19.0. Results: There were significant differences in satisfaction scores, depending on the types of disease, health status and possibility to return to work among the injured workers. Also, there were significant differences in satisfaction scores, in terms of medical facilities, food service, specialization of doctors and nurses, cleanliness of hospital, convenience of hospital teaching and counselling of doctors and nurses, supporting workers' compensation process, counselling of workers' compensation and unfair treatment. In the results of the standard multiple regression analysis, food service, medical facilities, specialization of doctors and nurses, health status and hospital cleanliness were significant factors for satisfaction scores of the hospital services. Conclusion: It is necessary to promote food service, medical facilities, specialization of doctors and nurses, hospital cleanliness, health status of injured workers for developing hospital services.

의료기관 종사자의 고객접점 (MOT)서비스교육만족도, 고객지향성 및 서비스몰입 간의 관계 (The Relationships among the Service Education Satisfaction, Service Involvement, and Customer Orientation of Hospital Employees)

  • 이승희;최연희
    • 한국직업건강간호학회지
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    • 제20권3호
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    • pp.337-345
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    • 2011
  • Purpose: This study was conducted to evaluate the relationships among the service education satisfaction, service involvement, and customer orientation of hospital employees after yearly-planned MOT service education. Methods: The data collection was done through the questionnaire survey in a university hospital located in D city from March 15 to 31, 2010. The statistical analysis was done by SPSS/WIN 18.0 program. Results: The enrolled employees were two hundred and seventy six. Among the characteristics of employees, adequate work load, good payment, reasonable promotion system, suitability of work aptitude and good relationships with staff improved the service education satisfaction, customer orientation, and service involvement of hospital employees. For the customer orientation, old age and lower educational background were positive factors. The correlations among the service education satisfaction, customer orientation, and service involvement of hospital employees were significant. The factors that affect customer orientation and service involvement were found to be age, suitability of work aptitude and service education satisfaction. Conclusion: In conclusion, customer orientation and service involvement were related with the satisfaction of employees for working condition and service education. In terms of good medical service quality, plans for maintaining adequate working environment and systematic service education should be established.

신규간호사의 죽음불안, 임종간호 스트레스가 직무만족도에 미치는 영향 (The Influence of Death Anxiety and Terminal Care Stress on Job Satisfaction of New Nurses)

  • 박은주;서민정
    • 한국직업건강간호학회지
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    • 제28권4호
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    • pp.230-241
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    • 2019
  • Purpose: This study aimed to investigate the correlation between death anxiety, terminal care stress, and job satisfaction of new nurses, as well as to identify factors affecting job satisfaction using descriptive correlations. Methods: This study included 143 new nurses who had 3 to 12 months of experience in terminal care. Data were collected from January to February 2018, and were analyzed using descriptive statistics, t-test, ANOVA, Scheffe? test, Pearson's correlation coefficient, and hierarchical regression analysis. Results: There was a negative correlation between job satisfaction and terminal care stress (r=-.170, p=.043), while death anxiety and terminal care stress were positively correlated (r=.284, p=.001). The following findings demonstrated a significant effect on job satisfaction: lesser the clinical career experience, the lower the job load causing death anxiety and terminal care stress, and the higher the job satisfaction. Furthermore, the explanatory power of these factors was 15.1%. Conclusion: To assist new nurses within three months of joining in clinical adaptation, it is necessary to provide them with appropriate knowledge regarding terminal care through training, and with counseling opportunities for the psychological burdens they experience while caring for dying patients.

전담간호사의 감성지능과 셀프리더십이 직무만족에 미치는 영향 (Effects of Emotional Intelligence and Self-Leadership on Job Satisfaction among Physician Assistant Nurses)

  • 정보미;노윤구
    • 한국직업건강간호학회지
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    • 제31권3호
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    • pp.105-113
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    • 2022
  • Purpose: This study aimed to identify the effects of emotional intelligence and self-leadership on job satisfaction among physician assistant nurses. Methods: The participants were 146 physician assistant nurses working at two university hospitals. Data were collected from August 1-September 31, 2020 and analyzed through t-test, ANOVA, Scheffé test, Pearson correlation, and hierarchical regression analysis using SPSS/WIN version 26.0. Results: Factors affecting job satisfaction were self-leadership (β=.30, p=.003), "less than 1 year of experience as a physician assistant nurse" (β=.27, p=.025), and emotional intelligence (β=.25, p=.007), and the explanatory power was 34.4% (F=6.03, p<.001). Conclusion: Our study shows that self-leadership and emotional intelligence play a significant role in the job satisfaction of physician assistant nurses; thus, strengthening these two factors is crucial to improve the nurses' job satisfaction. The results of this study may serve as basic data for the development of strategies to enhance job satisfaction among physician assistant nurses.

요양병원 간호사의 전문직 자아개념과 직무만족 (Professional Self-concept and Job Satisfaction among Nurses Working in Long-term Care Hospitals)

  • 박종현;김세영
    • 한국직업건강간호학회지
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    • 제31권4호
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    • pp.178-186
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    • 2022
  • Purpose: The purpose of this study is to identify the relationship between professional self-concept and job satisfaction of nurses working in long-term care hospitals and to consider strategies to improve these factors. Methods: Data were collected using structured questionnaires given to 135 nurses working at six long-term care hospitals in C City. The data were analyzed with SPSS 23.0 by descriptive statistics, Cronbach's α, t-test, one-way ANOVA, a Scheffé test, and with Pearson's correlation coefficient. Results: The average score for professional self-concept was 2.78 points (out of 4 points), and the average score for job satisfaction was 3.11 points (out of 5 points). Significant differences were found for professional self-concept according to age, marriage status, total work experience, number of patients per nurse, and position, while job satisfaction showed significant differences depending on age and the number of patients in the ward. Professional self-concept and job satisfaction showed a significant positive correlation (r=.46, p<.001). Conclusion: In long-term care hospitals, it is necessary to provide education programs about nursing practice, communication, and leadership to enhance the professional self-concept of nurses. With regard to job satisfaction for nurses, it is imperative to improve the work environment of long-term care hospitals.

작업치료사의 직업에 대한 태도 (The Attitude of Job for Occupational Therapist)

  • 박웅식;김정미
    • 대한지역사회작업치료학회지
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    • 제3권2호
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    • pp.67-74
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    • 2013
  • 목적 : 본 연구는 작업치료사의 인구사회학적 특성과 직업에 대한 태도와의 관련성을 알아보고자 실시하였다. 연구방법 : 작업치료사를 대상으로 설문지 조사를 하였다. 조사에 응한 125명 중 설문 항목을 제대로 답하지 않은 2명을 제외한 123명을 연구대상으로 하였다. 결과 : 직업만족도는 고용형태, 병원규모에 따라 유의한 차이가 있었고, 직업스트레스는 고용형태, 직업지향성은 병원규모에 따라 유의한 차이가 있었다. 또한 직업에 대한 태도의 상관성에서 직무만족도는 월 소득이 높을수록, 정규직일수록, 병원규모에서는 재활병원이나, 요양원 보다는 종합병원일수록 더 높았다. 직업만족도는 직업이 안정되고, 직업스트레스가 적으며, 직업지향성이 높을수록 높은 것으로 나타났고, 직업이 안정될수록, 직업지향성이 큰 것으로 나타났다. 결론 : 작업치료사의 직업에 대한 태도를 향상시키기 위해서는 고용의 형태를 정규직화하고, 직업만족도와 직업지향성을 향상시키기 위한 교육 및 처우 개선이 필요하다고 사료된다.

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뇌졸중 환자의 수면, 피로감 및 삶의 질과의 관련성 연구 (Correlations Among the Sleep, Fatigue and Quality of life in patients with stroke)

  • 장연식;김희동;정현애
    • 한국산학기술학회논문지
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    • 제14권12호
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    • pp.6302-6308
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    • 2013
  • 본 연구는 뇌졸중 환자의 수면, 피로감 및 삶의 질과의 상관관계를 알아보고자 하였다. 뇌졸중 환자 37명의 수면의 질, 수면 만족도, 피로감, 삶의 질을 설문조사 하였으며, 수집된 자료는 피어슨 상관관계분석을 실시하였다. 수면의 질은 수면 만족도와 피로감에 유의한 상관관계를 가졌고, 수면 만족도는 피로감과 삶의 질에 상관관계가 있는 결과를 가졌다. 뇌졸중 발병 후 대부분 수면장애를 경험하고, 수면의 질과 만족도에 따라 신체적, 정신적 피로감을 호소하고, 뇌졸중 환자의 삶의 질은 낮아지는 것을 보였다. 효과적인 작업치료 중재에 있어, 수면관련 요인들의 고려가 필요하다고 사료된다.

물리치료사의 직무만족 및 직무몰입에 영향을 미치는 직무스트레스 요인 분석 (Analysis of the Job Stress Factors Affecting Job Satisfaction and Job Involvement in Physical Therapists)

  • 박승규;박준모;양대중;강정일;김제호;정대근;허재원
    • 대한통합의학회지
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    • 제5권3호
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    • pp.39-47
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    • 2017
  • Purpose : This study was conducted to analyze the job stress factors affecting the job satisfaction and job involvement of physical therapists and to provide basic information for the prevention of job stress among physical therapists. Method : One hundred and eighty-four physical therapists working in hospitals participated in the study by completing the Korean Occupational Stress Scale and surveys about job satisfaction and job involvement. The results were collected and analyzed. Result : The job stress factors the significantly influenced job satisfaction are the following, in order of importance: the organizational climate (p<.05), inter-personal conflict (p<.01), insufficient job control (p<.001), lack of reward (p<.001), and the occupational system (p<.001). The following factors significantly influenced job involvement, again in order of importance: job demand (p<.001), the organizational climate (p<.05), lack of reward (p<.05), the occupational system (p<.01), and insufficient job control (p<.001). Conclusion : The purpose of this study was to analyze the job stress factors affecting the job satisfaction and job involvement of physical therapists and to provide basic information to prevent job stress among physical therapists. The results indicate the need for more studies that analyze the job stress factors of physical therapists and additional studies that specifically analyze the tasks of physical therapists. Studies on how to reduce job stress among physical therapists must also be conducted in the future.

성별 근로자의 직업만족도와 관련요인 (Job Satisfaction Comparison Between Gender and The Influencing Factors on Job Satisfaction)

  • 박은옥
    • 한국직업건강간호학회지
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    • 제10권2호
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    • pp.131-141
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    • 2001
  • Purpose: This study were carried out to investigate the difference employment characteristics and job satisfactions by gender and to explore the influences of demographic status and employment characteristics on job satisfaction. Method: Social statistics survey data collected by Ministry of Statistics in 1998 were used for the secondary analysis in the study. Job satisfaction was measured by questionnaire which were consisted in 12 items such as task, promotion, placement, wage, benefits, future in the work, working environment, human relationship, working hours. Result: The results show that more than 50% of women were working as a part-time employees. Their education level were lower than men. Women workers were unmarried at higher percents than men. Men were showed more satisfaction significantly in their job than women. Men also had higher job satisfaction with work task, promotion, placement, and human relation. Women had shown higher job satisfaction with wage, working environment, and employer-employee relationship. Employment status had the most important factor on the job satisfaction. And, living status satisfaction, education, age, occupation, marital status, employment status and sex were significant for the job satisfaction. 33.34% of the variance in the job satisfaction were accounted for by these variables. Conclusion: The results of this study showed that there were difference of job satisfaction between gender and employment status was the most predictive factors on the job satisfaction. Women had more unstable employment status such as part-time, employment on probation, or family employer without wage than men. Stability of employment could be considered as a strategy for enhancing job satisfaction for women.

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중소규모 산업장 여성근로자들의 작업환경에 대한 인식이 직무만족에 미치는 영향 (The Affecting for Awareness of Exposure at Hazardous Materials on the Working Satisfaction of Female Workers in the Small Scale Industry)

  • 한성현;이명근;안경혁;이정화
    • 한국산업보건학회지
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    • 제6권2호
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    • pp.281-291
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    • 1996
  • 458 female workers working in the small and medium scaled industries in Inchon area were surveyed to study their general characteristics, health behavior, working and environmental conditions, awareness of exposure at hazardous materials, current health status, and degree of working satisfaction. Self-administered questionnaire was distributed to the female workers with the explanation by trained interviewer on the purpose of survey and the method how to answer. The results were as follows : (1) 75.5% of the respondents are living with their families and others are living in domitary or rent house for herself. Age distribution ranges from teenagers to warren in their forties. In marital status 69.0% of workers are single and 31.0% of them have ever married. 69.4% of workers are high school graduate. The size of factory is 48.3% with less than 300 workers, 42.1% with 300~500 workers. (2) Most of the workers(86.7%) are full time workers, 52% of the respondents have working experiences in other factories. More than 65% have fewer than 5 years working experience. (3) The awareness of exposure at noise was 33% of respondents, it was significantly different by skilled status. The awareness of exposure at dust, other hazardous material was each 13.3%, 12.4% of respondents. (4) 26% of them are unsatisfied with their working cognitions and 43.7% of them are unsatisfied with their welfare in occupational system unsatisfactory rate of promotion is higher in the unmarried workers(45.6%), skilled workers(47.2%), full time workers(47.4%), long term workers(50%), and awareness group of exposure hazardous material(51.3%), compared to married women workers, unskilled workers, part-time workers, short term workers and unawareness group of exposure at hazardous materials. (5) The index of working satisfaction is rated on a scale of 1 to 10 with the higher point indicating higher satisfaction. Among the selected variables, marital status, working status, the awareness of exposure at hazardous materials, were statistically significant with the index of working satisfaction. (6) By multiple regression analysis showed that the determinant factors of index of working condition were health index, the awareness of exposure at dust, the awareness of exposure other hazardous materials, marital status and working period. In conclusion, there is a significant relationship between the awareness of exposure at hazardous material the index of working satisfaction. Therefore if the workers are less exposed to the hazardous material and are educated properly they will be more satisfied with their work thus improving their health and productivity. Finally, with the result of this study, there is a great need for the development of a health promotion program and a welfare policy for small-scale factories.

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