• 한국식생활문화학회지
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• 제20권6호
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• pp.638-643
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• 2005

As Korea has approached the aging society, older Koreans have become an important force in restaurant sales today. To succeed with this silver market, it is important for restaurant managers to know who they are and what factors influence older Koreans' eating-out decision making process. The purpose of this study was to investigate the effect of the silver consumers' education level on eating-out decision making process. Data were collected from 178 older consumers above 55 years old and analyzed using the descriptive statistic analysis, MANOVA, and one-way ANOVA. The results showed that the elderly consumers' education level significantly influenced the decision making process in determining where to eat out. Significant differences were found in the Problem Recognition Step(Wilks' Lambda=0.817, F=2.991), Information Search Step(Wilks' Lambda=0828, F=2.218), Alternative Evaluation Step II(Wilks' Lambda=0.741, F=3.596), Purchase Decision Step(Wilks' Lambda=0.859, F=2.223), and the Post-Purchase Behavior(Wilks' Lambda=0.885, F=1.780). The higher education level was, the more directly involved in the eating out decision process. The elderly consumers with university education were likely to 'propose to eat out by themselves'(F=9.346), to obtain restaurant information from the 'printed materials'(F=7.452), to go to 'family restaurant'(F=9.057), 'Japanese restaurant'(F=8.7891) and 'fine dining restaurants'(F=3.936), and to directly express their emotion when they had complaints about restaurant service(F=3.206). In conclusion, older Koreans will become more healthy and wealthy which means the dining out activity will be an important part of their life to socialize with people. Therefore, food service operations should consider the elderly consumers' needs and expectation of restaurant services and actively position themselves for this new market segment.

• 산업경영시스템학회지
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• 제18권34호
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• pp.51-60
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• 1995

The key competition factor of manufacturing industries has progressively changed from cost to quality and time. Recently, the manufacturing environments more rapidly change than before. So, many companies want to introduce a advanced manufacturing system like CIMS to meet various user's needs and short delivery. But there is a considerable gap between the decision to invest and the achievement of promised benefits. Managers, generally, cannot afford CIM invesment unless they can determine beforehand that CIM will work in thier company and that will provide a coherent strategy and satisfactory return on investment In many cases, it is impossible to justify CIM investment by only economical analysis. Decision making problems like CIM investment are of a multiple objective nature. So, decision making process and multiattribute utility function are very useful methods to evaluate CIM justification In this paper, we described the key functions of CIM justification evaluation using IDEF methodology and developed the applicattion procedure of DMP and MUF method for CIM justification.

• 한국방재안전학회논문집
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• 제5권2호
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• pp.35-42
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• 2012

지방자치단체 재난관리부서 실무책임자(재난관리자)의 역할은 주민들의 생명과 재산을 담보하는 업무의 중요성에도 불구하고, 이들의 역할과 책임에 대한 구체적 연구결과나 문헌조차 없는 실정으로 이들의 역할정립이 시급한 시점이다. 본 연구에서는 일반 행정관리자의 역할과는 달리 재난이라는 특수한 상황 속에서 재난관리자가 수행해야할 차별화된 위상과 역할을 국내외 문헌들에 대한 고찰을 통해 정립해 봄을 목적으로 한다. 재난관리자의 역할이 일반 행정관리자의 역할과 상당부분 유사한 부분이 있다고 보여지지만, 인명 및 재산보호나 특수영역으로서 전문가적 역할도 강조되어야 한다는 점이 차별화 되었다. 재난관리 단계별로 예방, 복구 등의 업무 수행에 있어서는 중하위직에서 이루어지는 관리업무가 주류를 이루고 있는 반면, 대비 및 대응단계의 업무수행은 긴박한 의사결정지원, 인접부서 또는 타기관간의 협조와 조정, 주민설득, 자원의 동원 등 대내외적 조정, 통제역량 및 정무적 판단능력이 수반되어야 하므로 중상층 이상의 관리자 역할이 요구된다.

• 품질경영학회지
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• 제37권3호
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• pp.1-9
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• 2009

Top Managers are apt to do the decision making on the base of cost-benefit analysis. Therefore the return on quality is indispensable to get the commitment of the top managers on the quality programs. The monetary or tangible effects of the most improvement activities through the suggestion systems and the quality circle activities are computed and reported. In most cases the reported gains are much bigger than the input invested. In spite of the reported high return many top managers are doubtful about the truth of reports because the gains are not translated into the profit on the income statement. This paper discusses about the mechanism of individual improvement activities and analyze the system effect which sum the individual effect and the realization effect on the income statement during that period. This will help the top managers to commit on the quality programs with high confidence.

• Journal of Construction Engineering and Project Management
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• 제4권3호
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• pp.53-59
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• 2014

Project managers are responsible to conduct project on time with least amount of costs and the most possible quality with respect to shortage of resources and environmental certainties. They have to make the best decision to reach such conflicting objects. In this study the project scheduling with multi goals-multi modes was planned in fuzzy conditions under resource constraints and expanded by fuzzy goal programing (FGP). The project cost was calculated by the price of renewable resources and the quality criteria were evaluated by the quality function deployment method (QFD). Finally the model was verified by a construction case study with 22 activities along with solving by GAMS. The results showed that this model could provide a systematic framework to facilitate the decision making process and made the project managers to be able to schedule the project closer to reality.

• 유통과학연구
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• 제13권10호
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• pp.65-72
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• 2015

Purpose - A rapidly changing business environment places great demands on small and medium-sized enterprises (SMEs). These SMEs need to find strategic alternatives for continued growth and, ultimately, survival. Thus, mergers and acquisitions (M&A) are deemed an acceptable solution. Research to date has dealt with M&A in major organizations and focused on post merger integration (PMI). Our study focuses on SMEs, as they are relatively new and unknown to the public. Therefore, this study highlights successful M&A and decision making for SMEs through a case study analysis. Research design, data, and methodology - For this study, we examined an M&A case between company S, which produces cell phone parts, and company P, which produces SSD cases. We reviewed theories and previous studies in M&A literature. We comprehensively examined the decision-making procedure at each M&A stage, describing the situation of the buying company and the selling company from the period of the M&A announcement through deal completion. In addition, we conducted interviews with both companies. The data regarding this case study were collected through interviews with managers of both companies who actively participated in the M&A process. When necessary, we asked them about additional relevant information during the interviews. Results - The result of the M&A between company S and company P was deemed acceptable with the exception of the long negotiation period. However, company S was not able to prepare for PMI after the acquisition due to a controversy over acquisition values. Moreover, the employees of the newly formed company, especially those who came from company P, complained about the M&A and attempted to leave. Thus, implications for successful M&As of SMEs are as follows: First, the procedural compliance of the M&A is needed. Second, support is needed from the CEO for the working group, rather than excessive intervention during due diligence. Third, the right, talented members of the organization should be part of the process of the M&A. Fourth, the use of various types of outside expert or business consultants is needed. Fifth, the strategic intervention by Human Resource managers is required. Last, sharing M&A information among employees is important as information dissemination will help employees be more receptive to such a change. However, this study has several limitations as a single case study; more varied SME M&A case studies are needed in order to generalize the results of the study. Conclusions - Most of the research dealing with M&As has focused on major companies and PMI and neglected SMEs. Thus, our study focuses on SMEs and the decision-making procedures for M&A. This study has significantly contributed to the literature in this area and has provided practical information around the implications of sound decision-making during M&As. Specifically, the results of the study contribute to the need for research on M&A among SMEs, which to date has often been neglected as a topic of choice.

• 국제학술발표논문집
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• The 4th International Conference on Construction Engineering and Project Management Organized by the University of New South Wales
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• pp.52-57
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• 2011

Bridges are essential and valuable elements in road and rail transportation networks. Bridge remediation is a top priority for asset managers, but identifying the nature of true defect deterioration and associated remediation treatments remains a complex task. Nowadays Decision Support Systems (DSS) are used extensively to assist in decision-making across a wide spectrum of unstructured decision environments. In this paper a requirements-driven framework is used to develop a risk based decision support model which has the ability to quantify the bridge condition and find the best remediation treatments using Multi Attribute Utility Theory (MAUT), with the aim of maintaining a bridge within acceptable limits of safety, serviceability and sustainability.

• Asia pacific journal of information systems
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• 제15권3호
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• pp.163-186
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• 2005

When firms are confronted with IT investment decision-makings, technical or financial factors are widely considered. However, based on sociotechnical systems theory, it is argued that in addition to the traditional factors, social issues must be considered in the IT investment decision-makings. Even though the strategic criteria of social issues within organization are important for IT investment decision-makings, the social or organizational issues are hardly considered in IT implementation and adoption(Ryan and Harrison, 2000). The objective of this study is to empirically verify how the comprehensive consideration of both of technical and organizational issues related with IT investment affects firm performance through its impact on IT technical capability and IT personnel skills. Senior managers of 153 Korean firms were surveyed, and the collected data were analyzed with PLS technique. The results of the PLS path analysis show that the comprehensive consideration of the technical and social issues affected indirectly firm performance through IT technical capability and IT personnel skills. It is found that the comprehensive consideration had a significant impact on IT technical capability and IT personnel skills, and that IT technical capability and IT personnel skills affected firm performance. IT personnel was also found to affect IT technical capability. Finally, this study found that the consideration of social factors had greater impacts on firm performance than that of technical factors.

• Journal of Information Technology Applications and Management
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• 제19권3호
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• pp.49-68
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• 2012

M&A (Merger and Acquisitions) is a standard corporate strategy frequently used by companies seeking to secure new growth engines and gain a solid foothold in their markets in order to become more globally competitive. To achieve the original goals of M&A, the two involved parties need to invest significant time and resources in integrating all aspects of the companies. A well-planned post-merger integration of information technology (IT PMI) by the two M&A parties is considered a crucial and difficult process because IT provides a fundamental infrastructure for integration. Considering various internal and external factors, the two parties normally formulate an IT PMI strategy. The many IT PMI strategies can be categorized into four major types: Renewal, Takeover, Standardization, and Synchronization. This study aims to develop a decision making model to help merger company and IT managers select the proper IT PMI strategy. More specifically, we identify key determinants that need to be considered when selecting a proper IT PMI strategy. The relative importance of each determinant is defined by analytic hierarchy process (AHP) analysis. Finally, this study evaluates each IT integration strategy under the identified determinants.

• 한국컴퓨터정보학회논문지
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• 제8권1호
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• pp.156-165
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• 2003

본 연구에서는 기업 내 정보시스템을 구축하는 과정에 있어 의사결정자들을 지원하기 위한 가능성분포 의사결정모형을 검토하였다. 급변하는 기업환경에 영향을 미치는 주요 변수중의 하나인 정보기술의 활용은 성공적인 기업활동에 중요한 역할을 하며, 아웃소싱할 경우 조직의 목표와 자원의 제약을 충분히 반영하는 벤더의 선정이 매우 중요하다 할 수 있다. 이를 위해 수리적 모형이 제시되어졌으며 가능성 이론을 적용한 모형이 제시되었다. 일반적 수리모형의 경우 투입되는 변수의 불명확성과 의사결정자의 열망수준을 반영하지 못한다는 단점이 있으며, 확률적 분포 모형의 경우 현실적 적용에 있어 어려움이 있어왔다. 가능성분포 의사결정모형에서는 투입변수의 불명확성이 고려된 다목적의사결정모형의 구축이 가능하였다.