An Effect of the Improvement Activities on the Financial Performance

개선활동의 재무성과 달성/기여 효과 분석

  • Published : 2009.09.30

Abstract

Top Managers are apt to do the decision making on the base of cost-benefit analysis. Therefore the return on quality is indispensable to get the commitment of the top managers on the quality programs. The monetary or tangible effects of the most improvement activities through the suggestion systems and the quality circle activities are computed and reported. In most cases the reported gains are much bigger than the input invested. In spite of the reported high return many top managers are doubtful about the truth of reports because the gains are not translated into the profit on the income statement. This paper discusses about the mechanism of individual improvement activities and analyze the system effect which sum the individual effect and the realization effect on the income statement during that period. This will help the top managers to commit on the quality programs with high confidence.

Keywords

References

  1. 이순룡(1998), 생산관리론, 볍문사
  2. 이순룡(2004), 품질경영론, 법문사
  3. 장세진(1998), "경영자원론과 기업진화론을 중심으로한 전략경영이론의 최근 동향", "전략경영연구" 1권 1호, 한국전략경영학회, 47-73
  4. 정규석, 김형욱(1999), "경쟁력 원천으로서의 TQM의 위상; 일본기업의 국제경쟁력을 중심으로", "품질경영학회지", 27권 4호, 67-94
  5. Charbonneau, H.C. & G.L. Webster(1978), lndustrial Quality Control, Prentice Hall
  6. Dierickx, I. and Cool, K.(1989), "Asset Stock Accumulation andSustainability of Competitive Advantage," Management Science, Vol. 35,No. 12, 1504-1511 https://doi.org/10.1287/mnsc.35.12.1504
  7. Garvin, D.A.(1987). "Competing on the Eight Dimensions of Quality", Harvard Business Review Nov.-Dec., 101-109
  8. lmai, M.(1986), kaizen: The key to Japan‘s Competitive Success. Kaizen lnstítute Ltd
  9. Kirkpatrick, E.G.(1970), Quality Control for Manager’s and EngÎneering, John Wiley & Sons
  10. Schneiderman, A.M.(1986), "Optimum Qua!ity Costs and Zero Defecls: Are They contradictory Concepts?," Quality Progress, Nov. 1986
  11. Wererfelt, B.(1984), “A Resource-based View of the Fìrm," Strategic Management Journal, Vol. 5. 171-180. https://doi.org/10.1002/smj.4250050207
  12. Wheelwright, S.C.(1981), "Japan Where Operations are Really Strategic," Harvard Business Review, Jul.-Aug., 67-74