• Title/Summary/Keyword: 직원역량

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Competency Theory and Practice for Developing a Extension Competency Model (농촌지도 역량모델 개발을 위한 이론과 실제)

  • Shim, Mi-Ok
    • Journal of Agricultural Extension & Community Development
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    • v.15 no.1
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    • pp.75-111
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    • 2008
  • 본 연구는 국내 농촌지도인력 역량모델 개발을 위한 기초 연구로서 역량의 정의, 역량모델 개발방법, 인적자원개발을 위한 역량모델 활용 현황에 대한 문헌을 고찰하였다. 역량은 사용되는 상황이나 맥락에 따라서 다양하게 정의되고 있어 사전적인정의와 다양한 연구자들의 역량의 정의에 대한 이론, 특정한 조직이나 직업군에서 사용되고 있는 역량의 정의를 비교 분석하였으며, 결과적으로 역량은 개인의 역할 수행과 직무성과와 상관관계가 있으며 훈련과 개발을 통하여 개선되어질 수 있는 관련된 지식, 기술, 태도의 집합체로 정의하였다. 역량모델을 개발하는 방법도 다양한데, 초기단계에서는 탁월한 직원과 일반직원의 특정한 업무추진사례를 인터뷰와 관찰을 통하여 분석하여 이들 간에 차이를 가져오는 특성이나 행동을 추출하는 직무역량진단법이 주로 활용되었다. 이 방법에는 많은 비용과 시간이 소모되어 이를 간소화한 여러 가지 방법이 개발되었다. 또한 기존 직원 특성 분석보다 다양한 정보원과 미래에 대한 가정을 활용하여 바람직한 직무 결과와 역량, 역할을 추출하는 방법도 개발되었으며 직업이 빠르게 변화하는 시대적인 특성상 이런 방법의 활용이 확대되고 있다. 이런 다양한 방법 중 역량 모델을 활용할 직무나 조직의 특성에 맞는 방법을 선택하여 적용하여야 한다. 역량모델을 활용한 인적자원개발을 통하여 기업뿐만 아니라 정부조직에서도 효율적인 직원 역량 개발, 개인과 조직의 성과 향상 등의 효과가 나타나고 있으며, 앞으로 농촌지도조직에서도 지도인력 역량 개발과 지도사업의 효율성을 향상을 위하여 역량모델을 개발 활용할 필요성이 있다.

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The Effect of Corporate Competency on Smart Factory Acceptance Intention and Management Performance -moderating effect of regional characteristics- (기업역량이 스마트 팩토리 수용의도 및 경영성과에 미치는 영향 -지역특성을 조절변수로-)

  • Kim, Sang-Moon;You, Yen-Yoo
    • Journal of Digital Convergence
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    • v.18 no.9
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    • pp.125-133
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    • 2020
  • This study confirms the impact relationship between the president and employee competency related to smart factory construction of manufacturing SMEs, the acceptance intention and management performance in smart factory construction. The 310 data collected through a questionnaire were tested for research hypotheses through SEM. As a result, the president and employee competency affects the smart factory acceptance intention and the employee competency affects the management performance. Acceptance intention has a positive impact on management performance. Regional characteristics have a moderating effect on the relationship between president competency, acceptance intention, and management performance. Through this study, it was confirmed that the president and employee competency was an important factor in smart factory built.

KAPE의 발견 - ② 강원지원 특화사업 '뛰어난 직원들과 Fun한 지원문화 만들기' 교육

  • 축산물품질평가원
    • KAPE Magazine
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    • s.253
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    • pp.7-9
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    • 2017
  • 매월 마지막 수요일 강원지원의 직원들은 각자의 업무를 마치고 횡성에 위치한 지원사무실로 집합을 한다. 이달 KAPE의 발견에서는 지원 특화사업 두번째로 강원지원을 소개한다. 강원지원 특화사업은 '뛰어난 직원들과 Fun한 지원문화 만들기'로 서로가 인정하는 조직문화 및 개인역량을 직원과 공유함으로서, 조직발전과 함께 축산 산업에 기여할 수 있는 인적역량을 높이기 위한 것이다. 강원지원에서는 2017년 지원특화업무로 선정해 추진하고 있다.

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Effect of SMEs' Business Environment Perception, Corporate Competency, and Managerial Competency on Intention to Discontinue Business of CEOs: Mediating Effect of Business Confidence (중소기업의 사업환경 인식, 기업 역량, 경영자 역량이 사업중단의도에 미치는 영향: 사업자신감의 매개효과)

  • Yoon, Deok Sang;Ha, Kyu So
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.17 no.3
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    • pp.103-117
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    • 2022
  • The recent corporate economy, such as the COVID 19 pandemic that has spread all over the world since the beginning of 2020, the acceleration of the 4th industrial revolution, and supply chain management risks triggered by the US-China conflict and the Ukraine crisis, is more serious than ever before. CEOs who have started and managed small and medium-sized enterprises (SMEs) are more concerned than ever about the sustainability of their businesses in this reality. Nevertheless, there were few empirical studies on the factors that influence the intention of SME CEOs to discontinue business. In this study, the perception of the business environment of SMEs (intensity of competition in key business areas, difficulty in manpower management), corporate competency (employee competency, company product or service competitiveness, supply chain and consumer relations, digital competency and technical expertise), and CEO's competency(trust between employees and the CEO, management competency and perceived health status of CEO) on CEO's intention to discontinue business was discussed. As a result of the study, the intensity of competition in the main business field, and the difficulty in manpower management had a positive (+) effect on the intention to discontinue the business, and the employee competency, product (service) competitiveness, digital competency of the company, and the CEO's Health status had a negative (-) effect on intention to discontinue business. The relationship between these influences was found in the order of CEO's health status, product competitiveness, employee competency, digital competency, competitive strength in the main business, and difficulty in manpower management. It was analyzed that supply chain and consumer relations, trust between employees and the CEO, and management capabilities did not significantly affect the intention to discontinue business. On the other hand, business confidence has a mediating effect between the intensity of competition in the main business field, the difficulty in manpower management, product or service competitiveness, digital competency, trust between employees and the CEO, and the management capability and intention to discontinue business was tested. This study had academic significance in that it empirically analyzed factors related to intention to discontinue business targeting small and medium-sized business CEOs. In practice, as it has been found that business environment awareness, corporate competency, managerial competency, and business confidence are factors that influence the intention to discontinue business, if an action ideas that can reinforce this part can be found, SMEs can achieve sustainable growth or it may help CEO find an meaningful exit.

Effect of Professional Competence of Public Institutions on Service Quality: Focused on Housing Welfare Service (공공서비스 조직의 서비스역량이 서비스품질에 미치는 영향관계 연구 : 주거복지서비스를 중심으로)

  • Park, Kun-Suk;Lee, Seok-Je;Kim, Jong-Lim;Lee, Hyun-Jeong
    • Land and Housing Review
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    • v.3 no.3
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    • pp.213-223
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    • 2012
  • As the public sector has been facing many challenges arising from the global economy and experiencing major changes, public services are redefined and various modes to improve their quality are applied to the customer service area. This research addresses whether and to what degree the professional competence of public institutions affect the customer service, in particular the quality and delivery of housing welfare services. With the institutional competences consisting of three elements - customer centric culture of service delivery, information sharing, and service delivery channels, this study utilizes a questionnaire survey, and the collected data are analyzed by using the inferential statistics. The findings show that customer centric culture of service delivery and information sharing have positive impacts on the quality of housing welfare services while service delivery channels don't have any influence on it. The research results imply that the institutional competence in the public sector is critical in the quality and delivery of the housing welfare services.

A Study of the Effects of the Self-Emotional Ability and Social-Emotional Ability on the Teamwork Capability of the Airline Flight Attendants (항공사 객실승무원의 개인적 감성능력과 상회적 감성능력이 팀웍역량에 미치는 영향에 관한 연구)

  • Chung, Min-Joo;Chang, Dae-Sung
    • Journal of Advanced Navigation Technology
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    • v.16 no.2
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    • pp.318-329
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    • 2012
  • Flight attendants are the most important people which decides customer's satisfaction and service quality toward the airline service. Nowadays the service employees' emotional ability over self and others are considered to be a important service competence. And flight attendants' job performance are achieved in their team system. The purpose of this study is to examine how the service employees' emotional awareness and management abilities can affect their teamwork capability. This study was conducted through literature and empirical methods, and collected questionnaire was analyzed employing SPSS version 15.0 statistics package and AMOS 17.0. The result of this study was found that flight attendants who have high self-emotional ability and social-emotional ability show higher teamwork capability in their flights. It is meaningful because it expanded the range of the researches about the emotional ability and proposed new substructure of researches on the service human resources.

An Analysis of Continuing Education Status for Competency Development of Academic Librarians (대학도서관 사서 역량개발 방향 탐색을 위한 직원교육 현황분석)

  • Choi, Yoonhee;Jeong, Yoo Kyung
    • Journal of Korean Library and Information Science Society
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    • v.52 no.1
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    • pp.255-277
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    • 2021
  • This study aims to analyze the current status of continuing education for academic librarians based on the records of education. For this purpose, the study investigated the academic librarian's preferences for the topics of continuing education in terms of regional and monthly differences using the 30,404 education records in university and college library statistics of Korean Education and Research Information Service (KERIS). The results shows that 'academic database system' and 'cataloging' were the most preferred topics, and there were topical differences between the academic librarians in university and college.

부록 - 건축사사무소 소속직원의 의무교육에 관한 연구

  • Kim, Hong-Su
    • Korean Architects
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    • s.582
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    • pp.181-200
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    • 2017
  • ${\bullet}$ 새로운 건축기술과 각종 신소재의 등장, 새로운 설계기법 및 공법의 개발 등으로 국내 건축시장의 건축 관련 업무는 증가하고, 건축주의 요구조건도 다양해지고 있음 ${\bullet}$ 현재 건축 관련 교육은 건축사에 한정되어 있으며, 건축사사무소 소속직원은 교육 의무규정 및 관리체계 등이 부재한 상태로 교육의 기회를 얻지 못하고 있음 ${\bullet}$ 관련하여 설문조사를 시행한 결과, 건축사 중 대부분이 소속직원 역량 향상 및 교육의 필요성을 느끼고 있었으며, 만일 교육을 한다면 의무교육 형태를 요구하는 응답자가 절반 이상으로 나타났음 ${\bullet}$ 하지만 의무교육을 실시할 경우, 시간 할애 및 비용에 대한 부담을 느끼고 있어, 의무교육을 실시할 경우 이에 대한 해결책을 필요로함.

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Examining the Impact of Corporate Capability, Human and Institutional Factors on SME Succession Intentions : The Moderating Effect of Business Scale (기업 역량 및 인적, 제도적 요인이 중소기업 승계 의도에 미치는 영향 : 매출액 규모의 조절효과)

  • Bae, Jung-sik;Chung, Byoung-gyu
    • Journal of Venture Innovation
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    • v.6 no.3
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    • pp.241-263
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    • 2023
  • Recently, the aging of SME managers has emerged as a major issue in business succession. The smooth succession of small and medium-sized enterprises (SMEs), which are the industrial base of Korea, is becoming an important issue for enhancing the vitality of the national economy, such as job creation, beyond mere discussion of inheritance. At this point, this study conducted an empirical analysis on the factors affecting corporate succession intention. As independent variables, corporate Capability consisting of employee competency, marketing competency, and digital competency, human factors such as managers, successors, and third-party stakeholders, and institutional factors such as legislation, taxation, and trust were set. In addition, the effect of adjusting the sales scale was verified. To this end, a survey was conducted targeting representatives who are currently running small and medium-sized enterprises (SMEs). The total number of valid questionnaires was 315. Based on this, an empirical analysis was conducted using the hierarchical regression method. The results of the empirical analysis are as follows. First, marketing competency and digital competency, managerial competency and successor competency, taxation and trust had a significant positive (+) effect on corporate succession intention. However, a significant influence relationship between the third stakeholder, employee competency, and corporate succession intention was not tested. Among the factors that have a significant impact, the size of the influence was in the order of taxation, successor competency, executive competency, trust, marketing competency, and digital competency. Second, the size of sales was found to moderate the relationship between the variables that had a significant effect on corporate succession intention, that is, management competency, successor competency, marketing competency, digital competency, taxation and trust, and corporate succession intention. Based on these research results, academic, practical, and institutional implications for smooth business succession are presented.

Effectiveness of Hotel Convention Employee's Perceived Organizational Support on Empowerment and Organizational Commitment (호텔컨벤션 직원의 조직후원인식이 임파워먼트 및 조직몰입에 미치는 영향)

  • Kim, Gun
    • The Journal of the Korea Contents Association
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    • v.11 no.11
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    • pp.457-471
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    • 2011
  • This study investigates effect of perceived organizational support which recognized by hotel convention employee on empowerment and organizational commitment from a social exchange relationship point of view. The major findings of this study were follows. First, the result of verification, effect of perceived organizational support which recognized by hotel convention employee, the hypothesis 1-1 and the hypothesis 1-2, operational support, the operational support had no significant effect on meaning, competence factor and effective factor. on the other hand the result of verification the hypothesis 1-3 and the hypothesis 1-4, the emotional support was found to have significantly positive effect on meaning, competence factor and effective factor. furthermore, by analysing the hypothesis 2, which states that the impact of empowerment on organizational commitment, the meaning, competence factor and effective factor as subset of empowerment had significantly positive effect on organizational commitment. finally by analysing the hypothesis 3, the operational support was found to have positive effect on organizational commitment, but emotional support had no significant effect on organizational commitment.