• Title/Summary/Keyword: 문화적 관점

Search Result 1,583, Processing Time 0.027 seconds

A Study on the Customer Relationship Management(CRM) According to the Organizational Characteristics and Business Performance of the Liner Shipping Companies (정기선 해운기업의 조직특성에 따른 고객관계관리(CRM)와 경영성과에 관한 연구)

  • Kim, Jung-Ho;Heo, Ki-Young;Shin, Yong-John
    • Journal of Navigation and Port Research
    • /
    • v.42 no.1
    • /
    • pp.67-78
    • /
    • 2018
  • This paper aims to investigate the nature of Customer Relationship Management (CRM) in liner shipping industries, study the organization's general characteristics which could help to promote such CRM practices, and analyze the relationship between the CRM and the organization's effectiveness. The result of analysis shows that the organizational characteristics which affect the CRM most in shipping industries are the market orientation and the CEO's support. In particular, the CRM was proven to have significant impact on employee satisfaction, service competitiveness enhancement, financial performance, customer satisfaction and the repurchase intention of the customers. This study also suggests that the CRM of liner shipping industries should be enforced comprehensively in synchronization with organizational characteristics, such as organizational culture and organizational systems. Based on such organizational characteristics, the noted CRM strategies were justified to have significantly impacted the overall management performance of the organizational performance of shipping industries and the customer's satisfaction and repurchase intention. This study would be appreciated as a meaningful analysis on the CRM in liner shipping industries which pursues the best interests of both shipping companies and customers.

A Study on Research Trends in Metaverse Platform Using Big Data Analysis (빅데이터 분석을 활용한 메타버스 플랫폼 연구 동향 분석)

  • Hong, Jin-Wook;Han, Jung-Wan
    • Journal of Digital Convergence
    • /
    • v.20 no.5
    • /
    • pp.627-635
    • /
    • 2022
  • As the non-face-to-face situation continues for a long time due to COVID-19, the underlying technologies of the 4th industrial revolution such as IOT, AR, VR, and big data are affecting the metaverse platform overall. Such changes in the external environment such as society and culture can affect the development of academics, and it is very important to systematically organize existing achievements in preparation for changes. The Korea Educational Research Information Service (RISS) collected data including the 'metaverse platform' in the keyword and used the text mining technique, one of the big data analysis. The collected data were analyzed for word cloud frequency, connection strength between keywords, and semantic network analysis to examine the trends of metaverse platform research. As a result of the study, keywords appeared in the order of 'use', 'digital', 'technology', and 'education' in word cloud analysis. As a result of analyzing the connection strength (N-gram) between keywords, 'Edue→Tech' showed the highest connection strength and a total of three clusters of word chain clusters were derived. Detailed research areas were classified into five areas, including 'digital technology'. Considering the analysis results comprehensively, It seems necessary to discover and discuss more active research topics from the long-term perspective of developing a metaverse platform.

The Structure of Interrelationship Among the Influential Factors of Migration Using Path Analysis (경로분석을 이용한 인구이동 결정요인들 간의 인과구조)

  • Lee, Hee-Yeon;Park, Jung-Ho
    • Journal of the Economic Geographical Society of Korea
    • /
    • v.12 no.2
    • /
    • pp.123-141
    • /
    • 2009
  • Interregional migration is viewed as the most important component in regional population change in Korea. The purpose of this study is to analyze the structure of interrelationship among influential factors of interregional migration from the macro-viewpoint. During the period of 2000-05 the correlation between immigration and outmigration among 223 shi gun gu spatial unit was over 0.95, indicating that regions with high outmigration received high immigration. In this study the hypothesized cause-and-effect relationship among six influential factors of total migration flow was analyzed using path analysis. Based on the direct effect culturalwelfare environment has the biggest impact on immigration, while education environment and new housing environment are somewhat less and industrial-job opportunity environment the smallest impact. However based on the indirect effect, fiscal environment has the biggest impact on immigration, while industrial-job opportunity environment and infrastructure environment are somewhat less and new housing environment the smallest impact. If we consider the total effect, fiscal environment and cultural-welfare environment have the most significantly influenced on immigration. In particular, the influence of fiscal environment was remarkable in migration process through nonrecursive path and feedback loop.

  • PDF

A Study on the Determinants of Management Performance of Nonprofit Arts Organization: Focusing on Symphony Orchestras in USA (비영리 공연단체의 경영성과 결정요인에 관한 연구 - 미국오케스트라를 중심으로 -)

  • Park, Sunmi;Choi, Young-jun
    • International Area Studies Review
    • /
    • v.22 no.2
    • /
    • pp.121-138
    • /
    • 2018
  • This study aims to suggest effective management performances of nonprofit arts organizations among competitive environment. To examine the factors which affect the performance of nonprofit performing arts organizations such as external environment, cultural capital, orchestra characters and government grants, this study analyzed the data of 990 tax forms of the US Internal Revenue Service(IRS) of the top 73 symphony orchestras and government sources in USA. Independent variables are measured as sponsorship amount which is the biggest part of orchestras' income, and ticket sales which is profit of inherent business purpose. As a result, the performance of the orchestra is affected positively by the income and influenced by the orchestras' characteristics including age, size, and conductor. Also government grants to the orchestras are essential for organizations to sustain their business. But, there are two different sides on these effects that small to medium groups are influenced by crowding in effect and bigger groups are more likely conducted by business overview. Lastly, cultural capital is no significant relationships to orchestras' management performances. This scope of the study is limited to American symphony orchestras; however, this study is significant in that empirical analysis on nonprofit performing arts organizations from an economic view point and contribute on other nonprofit arts organizations to develop their strategic plan for sustainable business.

A Study on the Institutional Journal of the Korean-Japaneses Joseon Literary Society -From a national culture movement perspective- (재일조선문학회 기관지에 관한 연구 -민족문화운동 관점에서-)

  • Ma, Kyoung-Ok
    • Journal of the Korea Convergence Society
    • /
    • v.10 no.1
    • /
    • pp.95-102
    • /
    • 2019
  • After liberation, several literary groups with the nature of the national culture movement joined in Japan in January 1948 to form the Korean-Japanese Joseon Literary Society. However, the Korean-Japanese Joseon Literary Society was unable to play an active role due to the suppression of the GHQ and gathered again as the Korean War Armistice Agreement was concluded in 1953. The institutional journal of the 'Korean-Japanese Joseon Literary Society' is published by changing the magazine name to "Munhakbo" in Japanese and "Joseon Literature", "Joseon Literature and Arts" in Korean. The national movement group of Korean residents in Japan and literature groups were reorganized in conjunction with the political situation in Japan and the Korean peninsula. The reunion of 'Korean-Japanese Joseon Literary Society' was also based on the appearance of 'Jochongnyeon (pro-Pyeongyang federation of Korean residents in Japan)' and 'conversion of line'. In this paper, we are to fill up the blank of the research on literature of Korean residents in Japan in the 1950s by identifying the reality of conflict between 'Jochongnyeon' and 'Mindan', meaning of 'Korean Writing' Movement as a subject of national movement and the issue of promoting self-esteem as a 'citizen of the Republic' that 'Korean-Japanese Joseon Literary Society' tried to convey to Korean readers in Japan.

Utilization of Sociodrama for Lessening the Prejudice about Divorce (이혼에 대한 편견을 경감시키기 위한 소시오드라마의 활용)

  • Yoon, Il-Soo
    • (The) Research of the performance art and culture
    • /
    • no.25
    • /
    • pp.91-134
    • /
    • 2012
  • This study is to prove out that the group members' prejudice about divorce was lessened by participating in the sociodrama, making the sociodrama performed during five sessions from September 27, 2011 to November 8, 2011 as object of study. The prejudice was lessened mainly by way of role rotation, which was interpreted on the philosophical basis, '~becoming' of Gilles Deleuze, $F{\acute{e}}lix$ Guattari. The results of this study are as follows. Firstly, the lessening of prejudice about divorce was realized by way of 'true meeting'. It is achieved by the boundary-blurring between 'You' and 'I' through the 'molecular-becoming'. Secondly, the participants took a stricter stance against the divorce by a extramarital affair rather than the divorce by a domestic violence. It is thought that the boundary-blurring in the divorce by a extramarital affair is able to be accomplished more effectively than the boundary-blurring in domestic violence. Fourthly, an understanding of society not as an individual, 'I' but as a community, 'We' worked effectively in solving various social problems. This perspective is helpful in blurring the boundary between 'You' and 'I', and then in seeing 'You' and 'I' as a whole entity. In conclusion, it is found out that this sociodrama program has a considerable effect on the lessening of the prejudice about divorce.

A study on the User Experience at Unmanned Checkout Counter Using Big Data Analysis (빅데이터 분석을 통한 무인계산대 사용자 경험에 관한 연구)

  • Kim, Ae-sook;Jung, Sun-mi;Ryu, Gi-hwan;Kim, Hee-young
    • The Journal of the Convergence on Culture Technology
    • /
    • v.8 no.2
    • /
    • pp.343-348
    • /
    • 2022
  • This study aims to analyze the user experience of unmanned checkout counters perceived by consumers using SNS big data. For this study, blogs, news, intellectuals, cafes, intellectuals (tips), and web documents were analyzed on Naver and Daum, and 'unmanned checkpoints' were used as keywords for data search. The data analysis period was selected as two years from January 1, 2020 to December 31, 2021. For data collection and analysis, frequency and matrix data were extracted through Textom, and network analysis and visualization analysis were conducted using the NetDraw function of the UCINET 6 program. As a result, the perception of the checkout counter was clustered into accessibility, usability, continuous use intention, and others according to the definition of consumers' experience factors. From a supplier's point of view, if unmanned checkpoints spread indiscriminately to solve the problem of raising the minimum wage and shortening working hours, a bigger employment problem will arise from a social point of view. In addition, institutionalization is needed to supply easy and convenient unmanned checkout counters for the elderly and younger generations, children, and foreigners who are not familiar with unmanned calculation.

A Study on the Recognition and Acceptance of Metaverse in the Entertainment Industry : Focusing on the Case of K-pop Idol 'aespa' Fandom (엔터테인먼트 영역에서의 메타버스 인식과 수용방식 연구 : 에스파(aespa) 팬덤 사례를 중심으로)

  • Kim, Soo-Hyun;Yoo, Ji-Yun
    • Journal of Korea Entertainment Industry Association
    • /
    • v.15 no.7
    • /
    • pp.1-15
    • /
    • 2021
  • With the prolonged COVID-19 pandemic situation, the attention on Metaverse has been soared throughout media and publications. Recently the entertainment industry is also changing to actively utilize the virtual world with artists working through Metaverse platforms. With the recent high interests on Metaverse, this study attempts to illuminate how the public perceives and accepts Metaverse experiences. While research on Metaverse has been mainly focused on specific technologies or technical objects, this study focuses on exploring how fans recognize and understand the concept of Metaverse through newly debuted idol group 'aespa', composing of 4 human members and 4 AI avatar members that integrate real and virtual world. For this, this study seeks to analyze the reaction and recognition of fans by exploring online community 'DC Inside'. As a result of analyzing the reactions of fans in the early days of aespa's debut, the perspectives of understanding AI members of aespa are categorized into three groups: first, the type of equating and accepting the real and the virtual world; second, the type of recognizing the real world and the virtual world separately and recognizing the virtual member as an avatar or concept, not a genuine member; and finally, a type of recognizing virtual worlds separately from reality. Based on these results, the implications that Metaverse contents may have in the entertainment industry are suggested.

Step-by-step Policy Directions and Tasks of the 0-5-year-old Young Children School Model centered the Ministry of Education: Focusing on the Perspective of the Establishment Entity and Teacher Employment (교육부 중심 0-5세 유아학교 모델(안)의 단계별 정책 방향과 과제: 설립주체와 교사고용의 관점을 중심으로)

  • Kim, Dae-Wook;Park, Chang-Hyun
    • The Journal of the Convergence on Culture Technology
    • /
    • v.8 no.6
    • /
    • pp.569-580
    • /
    • 2022
  • The Minister of Education has officially announced that the Ministry of Education will promote the integration of early childhood education and care. The core of integration is the integration of kindergartens and child care centers, and it is necessary to develop the specific model, so this study was conducted. After the discussion of integration, the discussion has focused on the "Young Children School", and there were differences of opinion on specific issues. Therefore, this study was conducted to propose the specific model for the "Young Children School" after kindergartens and child care centers were integrated with the Ministry of Education. The research question is to find out what the model of the 0-5-year-old young children school model centered on the Ministry of Education. In this study, assuming that integration of early childhood education and care was realized, a plan for integrating early childhood education institutions by type of establishment was proposed. As a conclusion of this study, first, a model of a 0-5-year-old young children school centered the Ministry of Education under the government responsibility is required. Second, a detailed school model that reflects the characteristics of each type of establishment should be developed. Finally, specific measures such as the reform of the teacher training system, the after-school course operation model, and the integration plan with the office of education and local governments should be presented during the young children school system.

The Perceived Usefulness of Smartwork and Work-family Conflict (스마트워크 유용성 지각과 일-가정 갈등에 관한 연구: 경계유연추구의도의 매개효과 및 과업상호의존성과 과정통제의 조절효과 검증)

  • Won-Chul Park ;Hyun-Sun Chung ;Dong-Gun Park
    • Korean Journal of Culture and Social Issue
    • /
    • v.19 no.2
    • /
    • pp.109-131
    • /
    • 2013
  • It is expected that expanded use of smartphone and enhanced information technology will enable smartwork to change individuals and organizations. Smartwork is expected to allow people to perform their roles without barriers of time and space. However, people tend not to accept and actively utilize smartwork. The present study is to examine how important flexibility-willingness is for performance outcome in the context of smartwork. It was hypothesized that flexibility-willingness mediates between perceived smartwork usefulness and work-family conflict. It was also hypothesized based on technology acceptance model that task interdependence and process control moderates the relationship between flexibility-willingness and work-family conflict because the relationship is not consistent. The results show that the mediation effect of the flexibility-willingness is statistically significant. The moderator effects of task interdependence was marginal proved but process control wasn't. From these results, we discussed the theoretical implications of findings, limitations, suggestions for future research in discussion.

  • PDF