This paper describes the issues that must be considered for the diagnosis and improvement of home network systems during the product development phase, and what must be done to resolve the reliability problem when a system is about to enter the Japanese market. It suggests that after the product specifications are determined, an accurate analysis of the environment is needed, and should include factors such as the temperature, humidity and power source of the country concerned. Furthermore, the video standards, residential complex installation environment, wiring specifications, and approval standards must be considered. All the above processes are described in this paper through the case study. The purpose of this paper is that suggested procedures in this research is to be used as a reference for developing similar products in the future.