• Journal of Fashion Business
• /
• v.6 no.6
• /
• pp.12-18
• /
• 2002

This study was conducted out of necessity for attempting to identify what degree of satisfaction contemporary beauticians having to accomplish this expanded role of theirs had and what factors had an effect on their job satisfaction. Based on the study results, the following conclusion was drawn: 1) It was found that beauticians‘ level of job satisfaction with its components was in the order of 'vocational pride'(3.66), 'human relations'(3.39), 'autonomy'(3.29), 'required job'(3.13), and 'vocational duty'(3.01). 2) It was found that as to the level of job satisfaction according to religions beauticians with Buddhism had the highest level of job satisfaction with each of its components, followed by 'Others'(3.37), 'Christianity'(3.26), 'Catholicity'(3.25) and 'No Religion'(3.24). 3) It was found that as to the level of job satisfaction according to the future plan beauticians saying 'I will stop working at the same time that I marry'(3.68), 'I will continue working'(3.33), 'I will work for several more years'(3.30) and I will stop working at any time depending on circumstances'(3.29).

• Journal of Families and Better Life
• /
• v.28 no.3
• /
• pp.1-12
• /
• 2010

This study identifies how marital interaction influences the marital instability of foreign wives. Data for the study were based on a snowball sampling of 101 foreign wives married to Korean husbands in Gyeongnam, Korea. The respondents reported higher levels of perceived spousal support, marital satisfaction, and sexual satisfaction, but reported lower levels of spousal hostility. A hierarchical regression analysis was conducted to identify the variables that affect marital instability. Independent variables included in the study were years married, religion, monthly income, educational level, perceived husband support, sexual satisfaction, marital satisfaction, and perceived husband hostility. While religion, educational level, sexual satisfaction, marital satisfaction, and perceived husband hostility had a strong effects on the marital instability of foreign wives, years of marriage, monthly income, and perceived husband support did not show significant effect on marital instability. Marital satisfaction had the strongest effect on marital instability.

• Journal of Korean Society for Quality Management
• /
• v.34 no.2
• /
• pp.33-47
• /
• 2006

This study was designed to examine the casual relationships among trust evaluation factors, trust, customer satisfaction, and re-use intention in the P2P file sharing service. We applied structural equation model to test the hypotheses and research model. As a result of this study, trust evaluation factors affect trust and customer satisfaction and both of trust and customer satisfaction affect re-use intention respectively and significantly. Also trust affects customer satisfaction significantly. Specifically, trust was empirically confirmed as one of the important factors preceding customer satisfaction and re-use intetion in the P2P file sharing service. Therefore, this study shows that trust is important factor that P2P companies have to emphasize to raise user satisfaction and performance.

• Journal of Family Resource Management and Policy Review
• /
• v.2 no.1
• /
• pp.119-132
• /
• 1998

The purpose of this study is to investigate some related factors which influence the well-being of the family life among the rural housewives, based on the satisfaction of the leisure. Questionnaires were distributed to the 200 housewives residing in Anseong. The 187 data obtained were analyzed by frequency, percentage, mean, F-test, Duncan’s multiple range test and correlation. The major findings of this study were summarized as follows. (1) There were significant differences on the satisfaction of sports leisure, culture center leisure and music and play leisure among the rural housewives according to the social demographic variables. (2) There were significant differences on the family life well-being among the rural housewives according to the satisfaction of sports leisure, the satisfaction of music and play leisure, the satisfaction of culture center leisure, the occupation of premarriage and the number of family members. Based on the above findings, it has been found that the satisfaction of leisure remains important factors to guide according to the radical changes. If greater attentions should be directed to the satisfaction of leisure activities, the quality of family life could be improved and stabilized.

• Journal of Technologic Dentistry
• /
• v.40 no.2
• /
• pp.97-104
• /
• 2018

Purpose: The purpose of this study is to provide basic data that can help the development and implementation of effective and satisfactory programs. Methods: This study was used for the analysis of 699 dental technicians attending the general conference of Korean dental technicians in 2017. Statistical analysis, t-test and ANOVA were used for the analysis. The collected data were analyzed by SPSS 24.0. Results: Satisfaction with the number of lectures in continuing education was 2.54, and satisfaction with composition of major field was 2.72. Satisfaction with the content of the lecture was 3.04. The instructor level was 2.91, and the overall satisfaction was 2.92. Satisfaction with continuing education was 2.83. Conclusion : In order to increase the satisfaction of dental technicians, we expect to have various practical and systematic education such as diversification of education methods, quality level management, online continuing education.

• Journal of Digital Convergence
• /
• v.6 no.1
• /
• pp.75-82
• /
• 2008

This paper is aimed to exam factors in the perceived service quality of web portal site and to analyze their effects on customer satisfaction. And this paper analysis satisfaction effects on revisit intention. To accomplish this purpose, this study examined previous studies and summarized core factors of service quality. Form literature survey, we drawn core factors. They are convenience, technologies, valuable of contents and service, communication, positioning. These core factors will affect on customer trust, satisfaction and satisfaction will affect on revisit intention. This study examined previous studies and summarized core factor in perceived service quality of web portal site. Fourteenth hypothesis were developed. Data for empirical testing were collected through survey to portal sites user. The results of this study are as follows; First, we find that service, communication and positioning have positive influence on the trust. Second, convenience, valuable of contents and postioning factors have a positive influence on the satisfaction. Third, it is shown that satisfaction have a positive influence on the revisit intention.

• Proceedings of the Korean Society for Quality Management Conference
• /
• 2006.04a
• /
• pp.216-223
• /
• 2006

An Effect of Website quality on Service Value and Customer Satisfaction in the Internet Banking Internet Banking is very popular in Korea these days. More than 25million are using Internet Banking. This study is to find Quality Factors for Internet Banking Services and relationship among Internet Banking Service Value, Customer Satisfaction and Reuse. In this study we found that Service Value is prior to Customer Satisfaction. And also, Service Value and Customer Satisfaction affect customers reuse respectively. This study also found that 7 factors compose Internet Banking Service Quality. They are Convenience Security, Informal ion Providing, Communication, Design, System Correcteness. Convenience, Informal ion Providing, Communication and Design affect Internet Banking Service Value. System, Correcteness and Convenience affect Customer Satisfaction. So we learened that Internet Banking Customers discriminate Service Value from Satisfaction.

• Journal of Korean Physical Therapy Science
• /
• v.3 no.3
• /
• pp.93-104
• /
• 1996

The purpose of this study is improvement of clinical practice education through examination of satisfaction on clinical practice of physical therapy students and grasping the factor have on effect on satisfaction of clinical practice. The students of the survey were 328 junior college students and 41 University students selected from 8 junior college and 2 University by questionnaire from Oct. 6 to Oct. 26, 1993. The collected data was analyzed by ANOVA, T-test, Multiple range test (Tukey, LSD, Duncan), principal factor analysis according to purpose of study. The results were as follows : The degree of satisfaction according to the item on clinical practice was low as 0.346 of a total 1.0. The degree of satisfaction of instruction(0.40) revealed to be high. Compared with the degree of satisfaction on contents(0.39), practice environment(0.38), satisfaction after practice(0.36), practice hours(0.35), personalrelations(0.33), problem of practice place(0.31), practice evaluation(0.25) revealed to be low. 1. The degree of satisfaction on clinical practice according to education system was lower junior college than University. 2. The degree of satisfaction on clinical practice according to volitional group and another intention group and another intention group was not different. 3. The degree of satisfaction on clinical practice according to the order of merit was not difference A group, B group, C group, but it of D group was low. 4. The degree of satisfaction on clinical practice according to the time of practise, the group that clinical enforce during a session was higher than the group that it enforce during vacation. 5. The degree of satisfaction on clinical practice according to clinical practice place was high in University hospital and general hospital, but was low in hospital and clinic. 6. The degree of satisfaction on clinical practice according to existence or non-existence of a hospital in affiliation was higher existence a hospital in affiliation group than non-existencea hospital in affiliation group. 7. The degree of satisfaction on clinical practice according to satisfaction of major was high in group of high satisfaction major.

• Korean Journal of Health Education and Promotion
• /
• v.1 no.1
• /
• pp.72-82
• /
• 1983

The purpose of this study is to provide the basic data necessary for the effective performance of administrative readjustment and demend and suppley medical care service by of analysing the extent of satisfaction of outpatient toward hospital. The subjects of this study are the 832 outpatients (398 male and 434 female) visit to 2 different university hospital in Seoul. The data were collected through self-administered techniques with a structured questionnaire from Oct.21 to Nov. 9, 1982. All the collected data were analyzed by means of percentage, mean and standard deviation. The results were as follows: 1. Those who are between :30 and 39 of age constitute the largest part of them as being 31.7 percent of the whole body. 40.0 percent of them graduated from the college and they take the lergest part of those who answered the questionnaire. 43.3 percent of the patients visit to the hospital by the reason for the reputation of a doctor and they take the largest part of the subjects. 2. The extent of satisfaction for hospital system. The mean extent of satisfaction for hospital system was revealed 2.50 scores, which is evaluated to neutral. The mean extent of satisfaction for waiting time of prescribed medicine presented 1.51 scores, the lowest among the component of hospital system, which is evaluated to high dissatisfaction. 3. The extent of satisfaction for the environment and facilities of hospital. The mean extent of satisfaction for the environment and facilities of hospital was revealed 3.08 scores, which is evaluated to moderate satisfaction. 4. The extent of satisfaction for doctor and other hospital employees. The mean extent of satisfaction for doctor and other hospital employees was revealed 3.05 scores which is evaluated to moderate satisfaction. The mean extent of satisfaction for doctor presented 3.39 scores, the highest among the components of doctor and other hospital employees. 5. The extent of satisfaction for charge of hospital. The mean extent of satisfaction for charge of hospital was revealed 2.74 scores, which is evaluated to neutral. 6. The extent of whole satisfaction for hospital. The mean extent of whole satisfaction for hospital was revealed 2.84 scores which is evaluated to neutral.

• The Korean Journal of Health Service Management
• /
• v.8 no.3
• /
• pp.27-38
• /
• 2014

The purpose of this study is proving the effects of the internal customer satisfaction management on worker's job satisfaction at general hospital. In the relationship between the management and the satisfaction, the study also finds the moderating effect of the organizational support awareness and the organizational justice. For this study, it was surveyed targeting 270 employees who work in seven general hospitals in Busan. As the result, 246 questionnaires returned. All of these questionnaires were used in the final analysis. The method of analysis is descriptive statistics using SPSS VER. 18.0, correlation analysis, regression analysis, factor analysis and reliability analysis. The main results of empirical analysis were as follows: First, in the effect of the internal customer satisfaction management to worker's job satisfaction, it has positive effect to internal communication and the commission of authority and it has positive effect to worker's job satisfaction. Second, the organizational support awareness & the organizational justice have moderating effect on the relationship between the internal customer satisfaction management and worker's job satisfaction. Third, the study proves that supporting management hierarchy shows positive effects for all socio-demographic characteristics in the organizational support awareness and the organizational justice.