• Title/Summary/Keyword: management performance evaluation

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Development of Expertise-based Safety Performance Evaluation Model

  • Yoo, Wi Sung;Lee, Ung-Kyun
    • Journal of the Korea Institute of Building Construction
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    • v.13 no.2
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    • pp.159-168
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    • 2013
  • Construction projects have become increasingly complex in recent years, resulting in substantial safety hazards and frequent fall accidents. In an attempt to prevent fall accidents, various safety management systems have been developed. These systems have mainly been evaluated qualitatively and subjectively by practitioners or supervisors, and there are few tools that can be used to quantitatively evaluate the performance of safety management systems. We propose an expertise-based safety performance evaluation model (EXSPEM), which integrates a fuzzy approach-based analytic hierarchy process and a regression approach. The proposed model uses S-shaped curves to represent the degree of contribution by subjective expertise and is verified by a genetic algorithm. To illustrate its practical application, EXSPEM was applied to evaluate the safety performance of a newly developed real-time mobile detector monitoring system. It is expected that this model will be a helpful tool for systematically evaluating the application of a robust safety control and management system in a complex construction environment.

Teams Operation Performance Evaluation based on BSC (BSC에 근거한 팀제 운영 성과측정)

  • Yoo, Jin-Seong;Yoon, Seong-Pil;Cho, Tae-Yeon;Kim, Chang-Soo
    • Journal of the Korea Safety Management & Science
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    • v.8 no.4
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    • pp.219-238
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    • 2006
  • Many corporations are accepting various kinds of business reform techniques to be adapted and overcome in this e-Business period. Among these techniques, team-organization is selected most in person/organization field. The introduction of team-organization is more needed and spread, so many corporations actually constructed team-organization formation form. But the result has not been active. Therefore after team-organization is introduced to improve the performance evaluation of team management, the result of team management performance should be correctly measured to find out and settle the problems of team-organization. The purpose of this research presents the development of the model of team-management performance evaluation and the method of the proper measurement based on BSC.

A PCM PERFORMANCE EVALUATION SYSTEM FOR DESIGN/BUILD PROJECTS

  • Wen-der Yu ;Yin-shung Hsin
    • International conference on construction engineering and project management
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    • 2005.10a
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    • pp.397-402
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    • 2005
  • Professional Construction Management (PCM) services have become more and more popular in Taiwan in the past decade. However, disputes between PCM consultant and the client on the performance of PCM services are also increasing. The evaluation of PCM performance is a tough task due to the lack of "physical product", such as the drawings finished by the architect. This paper is intended to propose a PCM performance evaluation system (PPES) based on Balanced Scorecard (BSC). A case study of PCM consultancy for a real world design/build project is conducted to demonstrate the applicability of the proposed BSC framework

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Promoting Quality Awareness Based on Performance Measurements

  • Shin, Wan-Seon
    • Proceedings of the Korean Society for Quality Management Conference
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    • 1998.11a
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    • pp.345-352
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    • 1998
  • Performance measurement is increasingly becoming a vital issue for promoting quality management within an organization. This research proposes a new performance measurement approach, called the Hierarchically Associated Performance Measurement, for the organizations which emphasize long term quality thrust through a balanced interface between the quality efforts of various units. The proposed approach is unique in that it considers relationships between internal quality activities and national quality award criteria and that it identifies and utilizes the quality responsibilities of functional units in order to encompass organizational roles in the evaluation process. The approach is illustrated via a numerical evaluation of a fictitious organization.

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PERFORMANCE EVALUATION OF THE CONSTRUCTION KNOWLEDGE MANAGEMENT SYSTEM-A CASE STUDY OF AN A/E CONSULTING FIRM

  • Wen-der Yu;Pei-lun Chang
    • International conference on construction engineering and project management
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    • 2005.10a
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    • pp.1058-1063
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    • 2005
  • More and more organizations in construction industry adopt knowledge management system (KMS) to facilitate process of creating, acquiring, capturing, sharing, and using knowledge so as to improve the competitiveness, productivity and efficiency of their organization. In spite of the tremendous efforts devoted to KMS, the return of investment on KMS is usually a black box to the investor due to the lack of a systematic framework for performance evaluation of the KMS. This paper aims at fulfilling such need. A conceptual performance evaluation framework is proposed based on Balanced Scorecard (BSC) method. Then a preliminary case study is conducted to assess the applicability of the proposed framework in an A/E consulting firm to evaluate the performance of KMS.

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Park Management Evaluation Using Importance-Performance Analysis (중요도(重要度)-성취도(成就度) 분석(分析)에 의한 공원(公園) 경영평가(經營評價))

  • Kim, Seong-Il
    • Journal of Korean Society of Forest Science
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    • v.80 no.1
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    • pp.103-108
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    • 1991
  • Increasing social needs for outdoor recreation require not only additional developments but proper evaluation of the existing facilities and management policy. As an evaluation technique, this paper examines Importance Performance. Analysis developed in Marketing field for evaluating facilities and services of a national park. L sing the data gathered by personal interview to the Kayasan National Park visitors in 1989, evaluation of 10 facility/service items by visitors are illustrated graphically. Based on the information, new management strategies are suggested.

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Development of an Asset Management System for Public Facilities (공공시설물의 자산관리체계구축을 위한 모델 개발)

  • Kim, Chang Hak;Lee, Su Young;Jeon, Seok Hyeon
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.41 no.3
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    • pp.297-304
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    • 2021
  • The maintenance management system of domestic public facilities is shifting from the concept of diagnosis and repair for maintaining safety of facilities to performance evaluation method that improves and maintains the performance of facilities. However, in Korea, the performance evaluation method for the maintenance of facilities has not been established, so the performance evaluation has not been properly performed. In this study, we propose an asset management model that introduces the concept of performance evaluation to complement the simple maintenance strategy focused on safety management of current facilities. This model differentiated from the existing model by proposing a method for using WBS as a method for collecting facility maintenance information. This model proposed the most important level of service evaluation method and performance measure factors in the performance evaluation of facilities, and conducted a case analysis to assess the appropriateness of this model.

The Development of Evaluation Indicators for the Performance of Defense Core-Technology R&D Projects Using SMR/AHP (SMR/AHP 기법을 활용한 국방핵심기술 연구개발사업 성과평가지표 개발)

  • Lee, Hyung-Jun;Kim, Chan-Soo;Kim, Woo-Je
    • Journal of the Korea Institute of Military Science and Technology
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    • v.12 no.1
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    • pp.70-79
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    • 2009
  • Currently, the investment on Research and Development(R&D) for defense core technology is continuously increasing to maintain advanced country's R&D level. In accordance with this trend, the national defense R&D investment management system is being more strengthening, and importance of performance evaluation is being emphasized more and more. However, the existing indicators of performance evaluation for defense core technology R&D is limited in efficient management because of the qualitative evaluation items and subjective allocation of points. In this paper, we developed a novel indicator for defense core technology R&D performance evaluation through domestic and foreign related literature and inquiry, brainstorming, and analysis techniques by Stepwise Multiple linear Regression(SMR) and Analytic Hierarchy Process(AHP). And we verified effectiveness of proposed indicators of performance evaluation by comparing with the existing evaluation indicators. Our proposed indicators for performance evaluation will create superiority performance on defense R&D fields.

Contingent Analysis of the Relationship between Evaluation type and MIS Performance (MIS 평가 유형과 MIS 성과 간의 상황적 관계에 관한 연구)

  • Chung, Moon-Sang
    • The Journal of Information Systems
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    • v.13 no.2
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    • pp.225-240
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    • 2004
  • The most critical problem of MIS evaluation is the lack of the systematic framework to cover various factors and viewpoints. To solve this problem, this study takes the multi-level and contingent approach to performance evaluation, composed of three levels: evaluating the contribution of MIS to an organization [strategy level]; evaluating the activities of MIS department or MIS function as an organizational sub-function through the overall MIS lifecycle [function level]; and evaluating the quality or productivity of the application systems as MIS outputs [system level]. Ideal MIS evaluation should include all three levels of the hierarchy with balanced importance. However, MIS evaluationcanbedividedintothreetypes,suchasstrategy-oriented, function-oriented and system-oriented evaluation, depending on the focus and emphasis of evaluation. The usage pattern of each evaluation type is analyzed according to contingent variables of MIS evaluation such as MIS maturity, information intensity and firm size, and top management's intent. It is also found that the firms of higher MIS maturity and top management's intent use the strategy-oriented evaluation type, and the firms with strategy-oriented evaluation type show a higher MIS performance. Further, MIS maturity and top management's intent show contingent effects between evaluation type and MIS performance. Some managerial implications can be drawn based on the results of the study. First, strategy-oriented evaluation of MIS is more important as many firms more often use information technology as a strategic weapon. Second, MIS performance varies with evaluation type. Therefore, the design of MIS evaluation framework should be done carefully in the strategic and managerial contexts. Third, firms are recommend to use a different evaluation type according to organizational characteristics such as MIS maturity and information intensity.

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