• Journal of the Korean Society for Library and Information Science
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• v.21
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• pp.141-168
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• 1991

The Purpose of this study is to explore and analyse ways of enhancing the effectiveness of reference service through reference evaluation. Marketing research technique combined with pre-evaluation theory was applied in this study to find out information for practice the service based on current concept of reference service. Aims and results of this study can be summarised as follows: First, the evaluation of effectiveness of reference service should be conducted for the purpose of finding out the ways of increasing user's satisfaction. Second, the policy evaluation was understood as the appropriated evaluation concept. The policy evaluation in principle coincides with reference service in sense that the satisfaction of public should have priority and hence be the criterion of the evaluation. Third, marketing research based on recently developed 'marketing concept', which concentrates all its efforts to meet user's demand and attempt to acquire the information for better marketing management of non-profit organization such as library, is examined to find out the evaluation method practically applicable to the pre-evaluation of reference service. In this study , conjoint analysis was adopted as the method of pre-evaluation about reference service. The Reference Room of the Central Library Yonsei University, was selected as the arget sample to find out the expected condition for the maximization of the user's satisfaction from the reference service. Based on this example study, the analysis indicates as the most desirable combination for reference service in terms of the user's satisfaction is following condition: the younger librarian with aimable personality who displays willingness In his/her assistance, plus as the method of reference service, sufficient and practical introduction to the reference materials available, plus immediate and satisfactory result of the service, and finally a library equipped with inter-library use system.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.26 no.2
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• pp.241-268
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• 2015

Since 2008, the Presidential Committee on Library and Information has conducted 'National Library Management Evaluation,' and almost all of the public libraries have participated in the evaluation. In order to find the effect of the Evaluation on the public libraries, this study analyzed four years of the performance scores (2010~2013) during the period of the $1^{st}$ National Library Development Plan 2009~2013, which used the same measurement, were analyzed by the size groups and regions. The results indicated positive effect on the quality of the internal process such as planning and collection building. Yet attainment gab remains between metropolitan and the other regions, and also different relationship exists between input and attainment among the public library size groups. It suggested the policy development considering the library size and the regional difference.

• Journal of the Korean Society for Library and Information Science
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• v.33 no.4
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• pp.113-131
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• 1999

This study is a nationwide survey of Korean public libraries to identify and analyze the usefulness of 69 evaluation indicators of a public library proposed by the authors in the previous paper. A random sample of respondents including library managers, librarians, and users rated the usefulness of each indicator in assessing the performance of a public library. The results of this study could be used as the basic data in the evaluation of public libraries by selecting appropriate indicators and giving weight on each indicator according to the specific evaluation purpose.

• Journal of Korean Library and Information Science Society
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• v.44 no.4
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• pp.71-92
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• 2013

The purpose of this study was to identify the service factors of university libraries which aim to improve the educational welfare of the disabled, and to develop an evaluation indicator to evaluate these vital service factors. To proceed with this study, guidelines of public library services for people with disabilities, and previous research and job description of academy library analysed and developed indicators suited for evaluating academic library services for people with disabilities. A pilot survey and main survey about the evaluation factors and indicators conducted with librarians who work for university libraries, and the questions were refined by exploratory factor analysis of the data collected from the survey. As a result, through the process of identifying reliability and validity, it turned out that the evaluation factor and subordinate index of university library services for the disabled consisted of 8 factors and 33 indicators.

• Journal of Korean Library and Information Science Society
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• v.44 no.1
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• pp.123-142
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• 2013

The evaluation of the law schools, which had been launched for the purpose of training the lawyers to settle the legal disputes professionally and effectively, had been done on paper and on site from September through October 2012. Based on not only the basic materials for the evaluation such as evaluation standard, manual, and questionnaire but also the problems revealed during the evaluation, this study intended to show the problems of the evaluation clauses of the law school library which is the basis for the professionalism and diversity of law education and suggest the remedies for them. This study shows that the evaluation clauses need to be made considering the scale of each law school rather than suggesting the same quantitative standard in every law school and to be more specific rather than abstract. Especially, to manage the law school library efficiently from now on, it is necessary to plan and practice the idea of developing such as the specialization and to prepare the idea of operating the law school library through the law school members. Additionally, it is desirable that the chapter of the library exists separately and the library facilities are evaluated together with the other school facilities. Lastly, it is necessary to suggest the appropriate model as the norm to each school according to the school scale.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.28 no.4
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• pp.203-221
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• 2017

This study is to suggest some improvement directions of the criteria for the management evaluation in order to contribute to the achievement of lasting value of the continuous development and publicity in regard to the public library means-efficiency. To this end, This study analyzed the means-efficiency evaluation criteria via theoretical review on business analysis of private enterprise and the analysis framework based on it. The improvement of evaluation criteria in regard to efficiency for the continuous development of public library are as follows. 1) Regardless of domestic and foreign, an efficiency index in the performance evaluation index of public library is absolutely insufficient. The sufficient indexes measuring efficiency which is appropriate for the concept of performance should be developed. 2) A flow data representing input and performance in certain time period is insufficient. Therefore, evaluation index consisted of flow data should be more developed. 3) Long term stock data is excluded in the term cost as it is the cost used for the long term such as fixed assets. However, it is useful as input data, which is realized through the perfect accounting.

• Journal of the Korean Society for Library and Information Science
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• v.55 no.2
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• pp.227-261
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• 2021

This study aims to analyze the current status of school library assessment and generate discussion points for the development directions of the assessment. Surveys, consulting, and evaluations related to school libraries conducted by the Office of Education, the Ministry of Education, the Ministry of Culture, Sports and Tourism were analyzed using meta-evaluations and in-depth interviews with the school librarians. The analysis revealed problems such as duplication of evaluation by various institutions, no reflection of the national school library development plan, low participation rate due to voluntary nature of the assessment, and lack of the educational evaluation index. The solution to the problem was a school libraries' operation evaluation improvement plan. The plan included the legal evaluation agent specification, the national school library development plan incorporation, inter-agency evaluation network & the case sharing system establishment, and the Office of Education's investigation and consulting cooperation.

• Journal of Korean Library and Information Science Society
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• v.32 no.4
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• pp.45-75
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• 2001

University library is more than just a collection. In other words, it is an access point and gateway to a world-wide information. Therefore, the evaluation of hybrid library and information services should be recognized an essential management activity. The goal of this study is to develope a new evaluation model for Korean university libraries, based on the analysis of existing models and perception level of the shakeholder groups. As result of statistical analysis, the study suggested six evaluation domains, thirty-seven indicators, and the relative importance (weight) and measure criterion.

• Korean Institute of Interior Design Journal
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• no.23
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• pp.116-123
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• 2000

The importance of evaluation in design activity has been increased. Specially, it is necessary to take into consideration of user's needs as design criteria nowadays. Through these evaluations, the comprehensive quality of architectural design could be substantially improved and play the part of recycling at least in cases of theme similar structures. By a viewpoint of library patrons, there have increased many problems In library environment because more library patrons use the reference room for their study since reform of university education was carried out In 1981. Therefore, after post occupancy evaluation and spatial-planning matters of architecture are taken into consideration in this study, the problems of the plan-composition on the existing structure is pointed out and introduced the concept of post occupancy evaluation to grope the solution. With the question about users's needs and the state of use in the K-University Library, this study aims to investigate the actual use circumstance of space and maintenance of facilities as well as giving the most relevant alternatives instead of already existing one. This also intends to propose the essential date to meet the users' sociopsychological needs and environment innovation when planning the university library.

• Journal of the Korean Society for Library and Information Science
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• v.52 no.4
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• pp.163-178
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• 2018

The purpose of this study is to build outcomes evaluation system for measuring outcomes of programs provided by a public library. For the study, we constructed outcomes evaluation system(LibOutcomes system) that applied library outcome measurement framework based on the logic model and this system made librarians to measure outcome directly import data from the KOLAS and upload it. As a result, LibOutcomes system was useful for verifying outcomes as visual result. In addition, since the system was built a web-based system, it is possible to secure accessibility and ease of use. Finally, we suggested possibility to expand the system as a function of KOLAS in the future.