• Journal of Korean society of Dental Hygiene
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• v.22 no.4
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• pp.259-272
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• 2022

Objectives: To identify the factors influencing the turnover intention of registered South Korean dental hygienists and analyze the effect sizes. Methods: Overall, 54 studies based on criteria of PICO from 1 January 2000 to 11 January 2022 were extracted. The factors related to turnover intention were applied to the ecological system theory and categorized. Subsequently, the effect size of the correlations was comprehensively meta-analyzed by dividing it into protective and risk factors depending on the negative or positive correlation direction. Results: For the overall effect size, the protective factor (ES_r=-0.458) was higher than the risk factor (ES_r=0.352). In the protective factors, organizational commitment and perceived organizational support belonging to the microsystem yielded the largest effect size. Furthermore, as for risk factors, burnout, job stress, work harassment, role conflict, and emotional labor belonging to the microsystem showed a moderate effect size. Conclusions: Factors belonging to the microsystem demonstrated a large effect size in both protection and risk factors for dental hygienists' turnover intention. Additionally, the factor showing the largest effect size was protective factor categorized into a microsystem.

• Management & Information Systems Review
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• v.33 no.2
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• pp.241-261
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• 2014

This study aims to vitalize and develop community enterprises through an empirical research on what factors are required to improve the performance and to achieve the sustainable growth of community enterprises. To this end, we surveyed community enterprises located in Busan and verified the fact that social entrepreneurship, organizational justice, organization trust, psychological ownership, network activities, human resource development(education) are required to improve organizations' performance and its sustainability. We intended to find the implications of the study result and draw policy-based support programs to provide supplement points and countermeasures, to set conditions for the vitalization of Community Enterprises, and to create Community Enterprise-friendly environments.

• Journal of Navigation and Port Research
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• v.36 no.6
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• pp.489-499
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• 2012

The purpose of this study is to examine the relation between communication and conflict in the ship organization and to analyze the affect of the conflict on the group cohesiveness and organizational effectiveness in the view of dysfunctional conflict that would play on the negative role to decrease the group cohesiveness and organizational effectiveness. The empirical survey showed that the intragroup and intergroup communications in the ship organization affect on the conflict of within and between groups, these conflicts decrease the group cohesiveness and organizational effectiveness, and that cohesiveness affect the organizational commitment and the job satisfaction of ship organization member significantly.

• Journal of the Korea Safety Management & Science
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• v.23 no.2
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• pp.9-17
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• 2021

As interest in vocational competency development projects increases, support is increasing. In this study, in order to study ways to improve participation in vocational competency development training, related factors are selected and the main factors influencing them are derived. The main factors were influencing factors were identified and ways to improve participation rate of vocational competency development were studied. Variables were selected through prior research, and data were collected and analyzed through in-depth group interviews. Based on factor analysis and reliability analysis, as a result of confirming the factors that influence the plan for improving participation in vocational competency development training by applying the backward stage selection (condition) method of logistic regression analysis, the case of respect for minorities in the 7-point Likert scale The closer to 7 was, the higher the probability of being classified as having never participated, and the other factors except minority respect, Likert scale closer to 7 indicates higher probability of bening classified as having never participated, except for the minority respect factor. Therefore, it was confirmed that lowering the scale of the factor of respect for minority, which is job satisfaction, and increasing the factors of individual characteristics such as annual salary and organizational commitment, training system for job satisfaction, and quality assurance have effects on improving participation rates in vocational competency development training.

• Culinary science and hospitality research
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• v.22 no.1
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• pp.126-134
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• 2016

This study examines effect in customer satisfaction of the emotional intelligence of members at service providing department in the hotel; A case of five star hotels in Dajeon Research hypotheses were developed based on previous literature, and data were collected from 350 employees working at the hotel restaurant service business located in Daejeon, ROK, were investigated herein The collected data were then analysed using frequence reliability For this research analysis, a self-recording method was used where and examiner explains the survey and respondents writhen down their answers to survey questions Statistical processing in this study was done through data cidubg and data cleaning then with the SPSS(Statistical Package for Social Science)v. 18.0. This result the emotional intelligence of service-providing employees at food service department of hotel was found to have a positive effect on customer satisfaction via understanding of others and emotional control. And the understanding of oneself, understanding of others and emotional control in emotional intelligence had a positive effect on job satisfaction. Emotional control, and emotioal use were found to affect organizational commitment positively.

• Journal of Technology Innovation
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• v.13 no.1
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• pp.193-212
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• 2005

Leader-Member Exchange (LMX) model of leadership has suggested that members within the same work team are differentiated in terms of their level of the quality of leader member relationships. However, the differentiation in leader member relationships has not been examined for its possible team-level effects. In this study, the possible impact of this role differentiation on team members' affective reactions was explored. As hypothesized, teams whose members experienced higher level of LMX tended to have higher overall job satisfaction, organizational commitment, and team efficacy. Contrary to expectation, however, the team-level mean on LMX was not related with team-level variability on LMX. Based on these findings, several theoretical and practical Implications are discussed.

• 한국항공운항학회:학술대회논문집
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• 2016.05a
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• pp.48-49
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• 2016

최근 사회 전반에서 직업인식에 대한 고정관념이 점점 얕아지고 성별이나 사회적 통념과는 상관없이 자신의 적성에 맞는 직업을 택하는 사회적 변화가 일어나고 있다. 특히 최근 항공업계에서는 대표적인 여성 직업 중 하나로 인식되던 항공사 객실승무원이 되기를 희망하는 남성들이 많아지고 있고, 남성 객실승무원의 채용규모 역시 폭발적으로 증가하고 있는 추세이다. 그러나 기존 연구들을 살펴보면 객실승무원이 겪는 일반적인 스트레스요인들과 직무만족, 조직몰입과의 관계를 연구한 논의는 꾸준히 있어왔지만, 그러한 스트레스들이 남승무원/여승무원이라는 성별 차이에 따른 비교연구는 전무했다. 이에 본 연구는 역할스트레스를 구성하고 있는 요인들이 남승무원/여승무원이라는 조절변수에 따라 직무만족과 조직몰입에 미치는 연구모형을 구성하고 실증연구를 시행한다.

• Journal of Korean Society for Quality Management
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• v.40 no.2
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• pp.199-210
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• 2012

The objective of this study ware to explore the antecedent and consequences of management quality and to examine the mediating effects of the management quality on the relationship between antecedent and consequences. In order to verify the relationships and mediating effect, data were obtained from 328 employees working in firms at Jinju, Masan, Changwon City were analyzed by using SPSS 12.0. and AMOS 5.0. The findings are as follows: First, antecedent(psychological ownership) was positively related to management quality. Second, there were also positive relationship between management quality and consequences(employee's attitude). Third, there were also positive relationship between psychological ownership and employee's attitude(job satisfaction, organizational commitment). Finally, management quality was a partial mediating effect on the relationship between psychological ownership and employee's attitude. Based on these findings, the theoretical and practical implications and limitations are discussed in conclusion.

• Culinary science and hospitality research
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• v.14 no.2
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• pp.46-60
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• 2008

In the hotel industry, there are the production and consumption of services at the same time, considering direct contact between employees and customers. In this respect, this study was conducted based on more practical factors to grasp employees' feelings and conflicts. The results of this research are as follows. First, individual conflicts among hotel banquet employees influence devotion to the organization which has a direct effect on performance of management. Second, such devotion is closely correlated with the factors of the performance of management. Finally, managing employees' conflicts is the key factor to promote the performance of management. Under these circumstances, there should be more concern in solving problems among employees and special pro-grams for promoting job satisfaction and devotion which bring about more profits as well as a sense of achievement.

• Journal of the Korea Society of Computer and Information
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• v.24 no.7
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• pp.135-141
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• 2019

The purpose of this study is to extract the key words from the list of research subjects related to 'hotel workers' published in recent 10 years(2009~2018) by using the language network analysis method and to confirm the relation between the key words. In this paper, we propose a semantic network analysis that can overcome limitations of longitudinal study, analyze the recent research trends, and widely use as a research model. The results of this study are as follows ; First, in analyzing major key words in the title of 'Hotel Employer' in recent 10 years, the major keyword of job satisfaction(40), special grade(26), organizational commitment(20), emotional labor(19), service(12), restaurant(10), and turnover intention(9). Second, we analyzed the relation of language network among major key words extracted from the study title of 'hotel workers'. Such a research process is expected to grasp the trends of research related to 'hotel workers' and give implications for the future direction of related research.