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A Study on the Mediating Effect of Job Stress, Job Attitude, and Social Support in the Relationship between Client Violence and Social Worker's Job Response (클라이언트 폭력과 사회복지사의 직무반응 관계에서 직무스트레스와 직무태도, 사회적 지지의 매개효과)

  • Il-Hyun, Yun
    • Journal of the Korea Safety Management & Science
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    • v.24 no.4
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    • pp.15-23
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    • 2022
  • This study investigated the effects of job stress, job attitude, and social support on the relationship between client violence and social worker job response. The multi-mediating effect of job stress, job attitude, and social support between client violence and social worker job response was empirically analyzed. 257 social workers in social welfare facilities were analyzed using SPSS. The following conclusions were drawn. First, there was a significant correlation between client violence, job stress, job attitude, social support, and job response variables. Client violence was affecting variables related to social worker job response. Second, job stress, job attitude, and social support had multiple mediating effects. The parallel mediation effect and the serial mediation effect were verified. Third, job attitude was found to be a variable of multiple mediating effects. Fourth, job stress and social support were found to be double mediating effect variables. In response, programs and manuals suitable for the type of social welfare facilities and the policy basis for preparing countermeasures for social workers were limited, and follow-up studies on various variables were suggested.

Effects of job stress, resilience, and empathy on job satisfaction in firefighters (소방공무원의 직무스트레스, 회복탄력성, 공감능력이 직무만족도에 미치는 영향)

  • Soeun Park;Junghee Park;Yongseok Kim;Yeongho Myoung
    • The Korean Journal of Emergency Medical Services
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    • v.27 no.2
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    • pp.19-29
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    • 2023
  • Purpose: This study attempted to identify job stress, resilience, and job satisfaction among firefighters and to identify factors that influence job satisfaction. Methods: The study was conducted among 150 active firefighters who agreed to participate after reading an explanation of the purpose and importance of the study. They were sent a link to the self-report questionnaire URL via text message. Results: The mean scores for the variables were 2.26 for job stress, 3.55 for resilience, 3.30 for empathy, and 3.23 for job satisfaction. There was a significant difference in job satisfaction based on age. Job satisfaction was significantly positively correlated with empathy (r=248, p=.002) and resilience (r=463, p<.001) and significantly negatively correlated with job stress (r= -.740, p<.001). In other words, higher resilience and empathy were associated with higher job satisfaction, while higher job stress was associated with lower job satisfaction. And job stress was the influencing factor of job satisfaction, with an explanatory power of 55%. Conclusion: To improve firefighters' job satisfaction, management programs should be developed to enhance resilience and empathy and specific measures should be taken to reduce job stress.

Analysis of the Job Stress Factors Affecting Job Satisfaction and Job Involvement in Physical Therapists (물리치료사의 직무만족 및 직무몰입에 영향을 미치는 직무스트레스 요인 분석)

  • Park, Seungkyu;Park, Joonmo;Yang, Daejung;Kang, Jeongil;Kim, Jeho;Jeong, Daekeun;Heo, Jaewon
    • Journal of The Korean Society of Integrative Medicine
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    • v.5 no.3
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    • pp.39-47
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    • 2017
  • Purpose : This study was conducted to analyze the job stress factors affecting the job satisfaction and job involvement of physical therapists and to provide basic information for the prevention of job stress among physical therapists. Method : One hundred and eighty-four physical therapists working in hospitals participated in the study by completing the Korean Occupational Stress Scale and surveys about job satisfaction and job involvement. The results were collected and analyzed. Result : The job stress factors the significantly influenced job satisfaction are the following, in order of importance: the organizational climate (p<.05), inter-personal conflict (p<.01), insufficient job control (p<.001), lack of reward (p<.001), and the occupational system (p<.001). The following factors significantly influenced job involvement, again in order of importance: job demand (p<.001), the organizational climate (p<.05), lack of reward (p<.05), the occupational system (p<.01), and insufficient job control (p<.001). Conclusion : The purpose of this study was to analyze the job stress factors affecting the job satisfaction and job involvement of physical therapists and to provide basic information to prevent job stress among physical therapists. The results indicate the need for more studies that analyze the job stress factors of physical therapists and additional studies that specifically analyze the tasks of physical therapists. Studies on how to reduce job stress among physical therapists must also be conducted in the future.

Competency Model Development for Job Creation for Undergraduate Students: Focusing on Undergraduate Students Preparing for Franchise Job Creation

  • PARK, Hyun-Kyung;LEE, Sang Seub
    • The Korean Journal of Franchise Management
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    • v.11 no.3
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    • pp.27-41
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    • 2020
  • Purpose: This study was conducted for purpose to derive a model of the founding competency of undergraduate students preparing for job creation. We want to support undergraduate students who are preparing to start a job creation so that they can successfully start a job creation. In Korea, research on entrepreneurship competency has been actively conducted for a variety of subjects including undergraduate students, but research on job creation competency is insufficient. To this end, we intend to contribute to the success of undergraduate students preparing for job creation by deriving a job competency model. Research design, data, and methodology: In order to derive job creation competency, interviews were conducted with best practices in the job creation activity process, and the job creation competency was derived using Spencer and Spencer's competency model development process and competency dictionary. Result: The derived competencies were further supplemented through the verification of job creation experts and HRD experts, and a total of 3 competency groups, 13 competences, and 44 specific actions were derived. The derived job creation competency model is significant in that it is an initial study that attempts to develop job creation competency, that it can be a reference point for developing curriculum for undergraduate students preparing for job creation, and that they have developed a competency model in the new field of job creation. However, despite this significance, there are some limitations. First, the derived competency model did not perform validity verification using quantitative research. Second, the difference analysis between the excellent group and the average group was not conducted. Third, the level of behaviors could not be staged. Lastly, it was not possible to compare it with the competency of franchisor and job creation for undergraduate student competency. Therefore, it is necessary to upgrade the job creation competency model by conducting follow-up studies. The following is suggested as a follow-up study. First, verification of the validity of job creation competency, and second, a comparative study of excellent cases and average group. Third, a study on the level of action level of job creation competency. Lastly, it is a comparative study of job creation competency and the competency of franchise affiliates.

Job performance, job importance, and job satisfaction in Preventive dental treatment of dental hygienists in some areas (일부지역 치과위생사의 예방치과처치 직무수행도, 직무중요도 및 직무만족도 분석)

  • Kim, Ji-Young
    • Journal of Korean Dental Hygiene Science
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    • v.2 no.1
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    • pp.1-8
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    • 2019
  • The purpose of this study was to investigate the relationship between job performance, job importance and job satisfaction in dental hygienists' preventive dental treatment. The subjects in the questionnaire survey were 275 dental hygienists in the Mokpo from October 7 to October 14, 2016. Statistical analysis was performed using SPSS Ver. 18.0. According to the analysis of the job performance, and job importance of preventive dental care tasks, the total score of 3.35±0.60, 3.85±0.51, respectively. Job performance was highest in scaling (4.24±0.90), and lowest in oral microbiological examination (2.40±1.14). Job importance was highest in scaling (4.49±0.77), and lowest in oral microbiological examination(3.04±0.85). As a result of analyzing the job satisfaction of preventive dental care tasks, the overall average was 3.23±0.40 out of 5 points. Patient relationship was the highest (3.71±0.66), working environment 3.55±0.77, staff relation 3.48±0.63, dental organization 3.27±0.73, professional support 3.21±0.67 and prospect of career 3.13 ± 0.58. remuneration 2.80±0.58, and workload 2.68±0.57, respectively. The correlation coefficients were 0.263 (job performance and job satisfaction), 0.211 (job importance and job satisfaction), and 0.461 (job performance and job importance) statistically significantly. The results of this study suggest that the higher job performance and job importance in preventive dental treatment, the more job satisfaction. Therefore, it is necessary to expand the dental hygienist's preventive dental treatment tasks and provide educational support to do this. Also, it is necessary to develop an oral preventive management program to improve the professionalism of the dental hygienist and improve job satisfaction.

Relationship between job stress, burnout, and job satisfaction of beauty workers (뷰티 종사자의 직무스트레스와 소진 및 직무만족의 관계)

  • Lee, Jong-Sook;Chung, Myung-Hee
    • Journal of the Korea Fashion and Costume Design Association
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    • v.22 no.2
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    • pp.105-115
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    • 2020
  • This study examined the relationship between job stress, burnout, and job satisfaction perceived by 185 beauty workers. Analysis and structural model analyses were conducted to derive the main results. The results are summarized and presented as follows. First, the job stress perceived by beauty workers has a statistically significant positive effect on burnout. Second, job stress perceived by beauty workers has a statistically significant negative effect on job satisfaction. Third, burnout felt by beauty workers has a statistically significant negative effect on job satisfaction. Through the above results, job stress and burnout should be lowered in order to increase the job satisfaction of beauty workers, and in particular, job stress must effectively be lowered in consideration of the fact that job stress is a determinant that increases burnout and reduces job satisfaction. A method must be discovered to achieve this end.

The Effects of Personal Characteristics on Job Stress of Workers in Fashion and Textile Industries (개인적 특성에 따른 섬유패션산업 구성원의 직무스트레스 분석)

  • 박광희;유화숙
    • Journal of the Korean Society of Clothing and Textiles
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    • v.27 no.3_4
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    • pp.373-383
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    • 2003
  • The purpose of this study was to investigate the effects of personal characteristics on job stressors, job stress symptoms, and job performance of workers in fashion and textile industries. Personal characteristics includes gender, marital status, educational level, age, type of industry, type of occupation, job position and work period. The data were obtained from questionnaire completed by 529 workers who were employed by textile or clothing manufacturers located in Seoul, Daegu, or Gyeongsang-do province. The SPSS package was used for data analysis which includes frequency, factor analysis, t-test, ANOVA and Scheffe's test. The results indicated that all personal characteristics had significant effects on job stressors, job stress symptoms, and job performance. Age and job position among personal characteristics showed to be the most important variables which influenced job stressor, job stress symptoms, and job performance.

"Servant Leadership Makes Safety" : The Effect of Job Insecurity on Safety Behavior ("서번트 리더십이 안전을 만든다." : 고용 불안정성이 안전 행동에 미치는 영향)

  • Kim, Byung-Jik
    • Journal of the Korea Safety Management & Science
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    • v.24 no.1
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    • pp.21-30
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    • 2022
  • Since the competitive environment, it has become common for firms to reduce its workforce to diminish operating cost. Accordingly, job insecurity among employees has been increasing. Previous works on job insecurity have not paid adequate attention to the influence of job insecurity on safety behavior. The current paper investigates the impact of job insecurity on safety behavior and its intermediating mechanisms. In specific, this paper delves into the mediating effect of job stress, as well as the moderating effect of servant leadership in the association between job insecurity and job stress. The results demonstrated that that job insecurity has a positive (+) influence on job stress, which has a negative (-) influence on safety behavior. Moreover, job stress mediated the association between job insecurity and safety behavior. Furthermore, servant leadership moderated the job insecurity-safety behavior link.

An Empirical Study on Job Embracing by Mobile Platform Workers

  • Sung Yul Ryoo;Sang Cheol Park
    • Asia pacific journal of information systems
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    • v.34 no.2
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    • pp.447-469
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    • 2024
  • Despite the maturity of platforms, only some studies have explored the relationships between the working conditions of platform workers and their organization-like responses to these platforms. Thus, this research utilized the Job Demands-Resources Model (JD-R Model) to analyze the effects of job demands and resources on platform workers' job embracing. The data were collected from 182 food delivery riders in South Korea. This study utilized the PLS technique (partial least squares) to examine the research model. Regarding job demands, this study has found that work overload and physical effort significantly affect burnout. Regarding job resources, the results revealed that service technology support and training significantly affect work engagement. In alignment with the Job Demands-Resources literature, the findings offer tangible proof that burnout has a detrimental impact on job embracing, whereas work engagement has a beneficial effect on job embracing. Our findings indicate that work engagement exerts a more substantial beneficial effect on job embracing, and burnout reduces job embracing. Results also provide novel insights to scholars seeking a comprehensive research model on the impact of on-demand workplace conditions to help platforms attract and retain platform workers.

The relationship between job characteristics and job stress, and the moderating effect of social support (직무특성이 직무스트레스에 미치는 효과 및 사회적 지원의 조절효과)

  • Ahn, Kwan-Young
    • Proceedings of the Safety Management and Science Conference
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    • 2008.04a
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    • pp.221-230
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    • 2008
  • This paper reviewed the relationship between job characteristics and job stress responses(physiological response, psychological response, behavioral response), and the moderating effect of social support. Based on the responses from 187 employees in small & medium manufacturing industry, hierarchical regressional analysis showed that job characteristics factors have partly negative relationships with job stress response. But, job variety has positive relationship. Social support has partly moderating effect on the relationship between job characteristics and job stress.

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