• 대한간호학회지
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• 제32권4호
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• pp.570-579
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• 2002

This research study explores the job stress, job satisfaction, and health of women who works in the professional work place and identify the influence of the job stress and job satisfaction on the mental health status focused on the social and psychological structure of the workplace. Method: 535 participants of registered nurses and teachers from 10 General Hospitals and 15 Middle and High School located in Seoul, Korea were completed the modified version of the short form Work-family stress inventory of questionnaire as used for job stress and mental health problems and perceived overall health status and job satisfaction. Result: Job stress was significantly correlated with job satisfaction, overall health, and mental health. There were also significant group differences in job stress and job satisfaction between nurses and teachers. Multiple regression only moderately supported the effect of job stress and job satisfaction on the mental health of professional working women. Also marital status demonstrated a significant factor of group differences in job stress, work-family stress, job satisfaction, and mental health problem. Conclusion: These results suggest that job stress in the work place has profound impact on job satisfaction and health of women who work in the professional job. This study also identified major sources and types of work-related stress on women's health which should be considered in a management for health promotion.

• 유통과학연구
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• 제14권5호
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• pp.91-96
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• 2016

Purpose - Although various studies have been conducted on the stress of service employees, there are still lack of studies regarding job stress and job satisfaction of call center workers. Especially there are quite few studies on the job stress according to employment type. This study focused on job stress and job satisfaction for call center employees and the correlation between the two factors and aimed to provide basic materials for seeking for the plans to reduce job stress and improve job satisfaction. Research design, data, and methodology - Frequency, percentage, and mean value were calculated through descriptive statistics in order to find out demographic characteristics, level of job stress, and job satisfaction. Differences in job stress according to employment type were calculated by using one-way ANOVA. Correlation between job stress and job satisfaction were identified through empirical analysis with Pearson's correlation coefficient. 150 materials were used for final analysis. The collected materials were analyzed to get statistics by using SPSS 20. Results - First, as for the job stress of call center workers, overall mean value was 2.54 in 4-point scales. Among the six sub-factors, job demands had the highest score, which was 2.67. Second, as for the job stress according to employment type, others showed higher score than mean value followed by contract job and full-time job in that order, in terms of job insecurity and organizational system. In terms of inappropriate remuneration, contract job showed higher score than mean value followed by others and full-time job. Third, as for the satisfaction with job, the mean value was 2.37 in 4-point scale and "very much satisfied" was only 3.3%. Lastly, in terms of job stress and job satisfaction, all sub-factors except for job demands showed significant correlation. The more job stress increased, the more job satisfaction decreased. Conclusions - First, as a result of analyzing job stress according to the employment type of call center workers, job stress increased more when the employment type was not full-time. Therefore, it was assumed that self-rescue efforts should be followed for effective employment management of call center business where contract employment takes most part as well as efforts to transfer them to full-time job. Second, decrease in job satisfaction of call center workers may affect the performance of an organization as well as service quality of the company providing the service. Therefore, various supports are required to decrease job stress and increase job satisfaction for call center workers through the expansion of rest area or break time. Third, I could recognize that there were lack of academic research on call center business in the whole service industry. Therefore, further research should be conducted more actively in the future. In particular, this study has special significance in the aspect that there were few studies on the job stress of call center workers according to employment type.

• International Journal of Internet, Broadcasting and Communication
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• 제12권4호
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• pp.156-165
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• 2020

We study empirically analyzed the final 216 copies of the responses from SME organization members in Seoul and Gyeonggi regions using statistical programs of SPSS24.0 and AMOS 24.0. In other words, the effect of job satisfaction on the organizational culture and job environment characteristics perceived by members of the organization, and the relationship between job satisfaction and job performance is shown as follows. First, the organizational culture of consensus, development, hierarchy, and rationality was statistically significant in job satisfaction. Therefore, the hypothetical one-man organizational culture was adopted by showing a positive (+) effect on job satisfaction. Second, job environment characteristics such as autonomy in job performance, compensation system, physical environment, and human environment had a positive effect on job satisfaction. That is, the job environment characteristics of hypothesis 2 were adopted as a positive (+) influence relationship on organizational satisfaction. Third, job satisfaction was expressed as a positive (+) influence relationship with job performance, so hypothesis 3 was adopted. As a result of this study, the higher the organizational member's perception of organizational culture and job environment characteristics is, the higher the job satisfaction is, and the improvement in job satisfaction is meaningful in that it provides theoretical and practical implications that indicate job performance.

• 대한안전경영과학회지
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• 제14권2호
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• pp.91-101
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• 2012

To decrease employees' job stress in the viewpoint of occupational health is very important to improve the productivity and quality of labor. In this study, the job stress, and it's influence on job commitment and organizational commitment were investigated by the questionnaire survey of 259 industrial workers. As results, the majority of workers were under job stress resulted from job demand, job control, and coworker's support. The work times per a week and night work had significant relationships with job demand, and the maximum negative relationship between the work times per a week and job continuous commitment was found. Job demand had the significant relationship with job affective and normative commitment, and job control had the significant relationship with job normative commitment and organizational affective commitment. Moreover, job affective and normative commitment had the significant relationship with organizational continuous commitment. Finally, it was found that cyclic organic chain was composed of work times per a week, night work, salary, job demand, job control, job affective and normative commitment, and organizational affective and continuous commitment. The results of this study indicates that reducing cyclic organic chain is urgently necessary to increase employees' job satisfaction and company commitment.

• 대한가정학회지
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• 제41권2호
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• pp.93-106
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• 2003

The purpose of this study was to investigate job stressors, job stress symptoms, and job performance of workers in fashion industry. The data were obtained from questionnaire completed by 529 workers who were employed in textile or clothing manufactures located in Seoul, Daegu, Busan, and Masan area. The SPSS package was used for data analysis which included frequency, mean, correlation, and factor analysis. Job stressors consisted of environmental related stressors, job related stressors(task characteristics and role characteristics) and organization related stressors(organization climate and career development). Most of job stressors were significantly correlated with job stress symptoms but their correlation coefficients were low. Among job stressors, quantitative work overload was found to be a major stressor. Workers in fashion industry appeared to evaluate their job performance relatively good. Also, it was found that behavioral and psychological symptoms were negatively correlated with job performance.

• 한국인쇄학회지
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• 제27권1호
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• pp.89-106
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• 2009

The purpose of this study is to provide necessity of job stress management to chief executives officers at small and medium size printing companies. At the same time, this study offers information of successful job stress management. When managing job stress is successfully accomplished, it increases job involvement of workers and brings high productivity eventually. Independent variables are decision-making right at the job, insecurity of job, and unreasonable reward at the company, while job involvement is dependent variable at this study. After analyzing data gathered, decision-making right influences job attachment and pursuing job outcome. And insecurity of job, that is the difficult job transferring, is significant to job accomplishment.

• The Journal of Korean Physical Therapy
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• 제27권1호
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• pp.12-17
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• 2015

Purpose: This study was conducted in order to understand the correlation between professionalism, job satisfaction, and job performance of physical therapists Methods: Subjects included 148 physiotherapists. We conducted a questionnaire survey on professionalism, job satisfaction, and business performance. We then performed a correlation analysis. Results: The highest 'compliance of professional organization' in professionalism, the lowest 'vocation awareness of the profession'. In job satisfaction, the highest satisfaction was reported for 'supervisor', and the lowest satisfaction for 'duty'. Professionalism and job satisfaction/job satisfaction and job performance showed a clear positive correlation, and professionalism and job performance showed a weak positive correlation. Conclusion: The results of this study indicate that, in order to improve the job performance of the physical therapist, it is necessary to improve professionalism and job satisfaction. Physical therapists should improve their professionalism in order to improve job performance. In addition, research to improve job satisfaction and job performance of the physical therapist should be continued.

• 대한안전경영과학회지
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• 제16권2호
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• pp.193-201
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• 2014

This paper reviewed the effects of job characteristics(role conflicts, emotional labor, job importance and job autonomy) on satisfaction and stress, and the moderating effect of social support. Based on 2,982 questionnaires among raw data of Korea Safety and Health Agency's national survey, the results of multiple regression analysis appeared as follow; 1) role conflict effect negatively on job satisfaction, and emotional labor, job importance and job autonomy effect positively on job satisfaction. 2) role conflict effect positively on stress, and emotional labor, job importance and job autonomy effect negatively on stress. 3) social support moderates positively 2 relationships-between role conflict and job satisfaction, between job autonomy and job satisfaction, but moderates negatively between job autonomy and stress.

• Journal of East Asia Management
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• 제4권2호
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• pp.63-92
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• 2023

This study analyzes the effect of job crafting behavior on career satisfaction and job satisfaction that allows active participants to perform their jobs in a work environment where autonomy and delegation are emphasized, and how the degree of person-job fit plays a role in the relationship between the three variables. The results of an empirical analysis of 360 employees of domestic companies are as follows. First, job crafting was found to have a positive (+) effect on career satisfaction and job satisfaction, respectively, confirming the importance of job crafting in a situation where the work environment changes rapidly. Second, job crafting was found to have a positive (+) effect on desire-supply fit and ability-demand fit, respectively, which are components of person-job fit. This means that person-job fit can be improved through task, cognitive, and relationship crafting. Third, it was found that desire-supply fit and ability-demand fit had a positive (+) effect on career satisfaction and job satisfaction. This means that the higher the person-job fit the more satisfied the career and job. Finally, desire-supply fit has a partial mediating effect in the relationship between job crafting, career satisfaction, and job satisfaction and ability-demand fit has a partial mediating effect in the relationship between job crafting, job satisfaction. In summarizing the above research results, this study suggested in a changing organizational environment that it is necessary to provide individual active work performance (job crafting) opportunities for career satisfaction and job satisfaction, and that it is important to create an organization's support environment to enhance person-job fit.

• 보건교육건강증진학회지
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• 제31권3호
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• pp.51-61
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• 2014

Objectives: The purpose of this study was to identify the effects of job characteristics on smoking, and the mediating effects of job stress between job characteristics and smoking among elderly workers. Methods: This study employed data from the Korean Longitudinal Study of Ageing, and a total of 778 older workers were used for analysis. Current smoking status, job stress, job characteristics including physical job demands, job demands related to contents, working days, regularity of working hour, satisfaction with income, and sociodemographic factors were analyzed. Descriptive analysis, t-tests, chi-square test, multiple linear regression, and logistic regression were used for analysis. Results: Results showed that physical job demands and regularity of working hours were significant predictors of smoking of elderly workers. The higher level of physical job demands and regular working-hour increased the risk of smoking. Also, physical job demands, job demands related job contents, and income satisfaction directly impacted on job stress. However, job stress did not mediate the relationship between job characteristics and smoking. Conclusions: The findings suggest that smoking interventions for older workers should take into account job characteristics. Implications for practice and future study directions are discussed.