• Title/Summary/Keyword: User Performance

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Success Factors of Collaboration Systems in the Shipbuilding Industry (조선산업에서 협업시스템의 성공요인에 관한 연구 : D사(社) 협업기업들의 사례를 중심으로)

  • Park, Joon-Kyou;Jeong, Dae-Yul
    • The Journal of Information Systems
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    • v.21 no.1
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    • pp.19-46
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    • 2012
  • This paper classifies the success factors of collaboration system in the shipbuilding industry. We propose the structural model that identifies the relationship between the success factors and organizational performance. To test empirically the relationship between the factors, we developed the measurement of each factors. This paper has examined the relationship between the independent variables and the mediating variables, also has examined the relationship between the parameters and a final dependent variable. The independent variables are as follows, (1) quality of system including reliability, flexibility, and accessibility, (2) the quality of information including contents, expressiveness, and (3) the partner relationship including the information sharing and the compatibility of strategies. The mediating variables are user involvement, parter trust, and user satisfaction. The final dependent variable is business performance. The hypotheses test proved that the system quality significantly affect user satisfaction, the information quality positively influence on the user participation, and the information sharing and strategic fit of partner relationship positively affect partner trust. Also, the user participation and partner trust significantly affect user satisfaction. Finally, the user participation, user satisfaction, and partner trust have a decisive effect on the organizational performance. The results of hypothesis test verified that the quality of information and system, also partner relationship are important to operate successfully the collaboration system in the shipbuilding industry. Also, the mediating variables are important to explain the structural relationship between the independent variables and organizational performance.

The Effects of User attitude and Expectation on the System performance according to Management level of Information System (시스템의 관리수준에 따라 태도와 기대가 성과에 미치는 영향)

  • Han, Kyung-Il
    • Journal of Digital Convergence
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    • v.5 no.1
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    • pp.91-100
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    • 2007
  • The purpose of this study is to confirm whether user attitude and expectation make a significant difference on the system performance according to management level of IS. The management level is defined as a evaluation of IS and project management. Field research was employed to empirically investigate the relationship among the variables. The finding of the study can be summarized as follows. The positive attitude has a favorable effect on the system performance. But high expectation shows low performance under the strict evaluation.

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The Effect of Participation and Attitude in the Process of System Development on the Implementation of Information System (시스템 개발시 사용자 참여와 태도가 시스템의 실행 성과에 미치는 영향)

  • Kim, Jun-Seok;Lee, Hae-Seung
    • Asia pacific journal of information systems
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    • v.4 no.2
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    • pp.247-263
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    • 1994
  • This paper reports the results of a field study investigating the effect of user participation and attitude on the success of information system implementation during the system development process. The theoretical framework for this research is based on the organizational change theory, in which the attitude affects the effects of user's participation. User participation and attitude were defined as independent variables and the performance of system implementation as dependent variable. User participation was defined as a direct participation by end users in the process of the new information system development. This was measured by user's participation/non-participation. User attitude refers to user's opinions or feelings before a new system is developed. This was measured by user's favor toward a system. The performance of system implementation was measured by the surrogate variable, the degree of individual satisfaction on developed system. To achieve the objective of this research, a field research method utilizing questionnaires were employed. They were distributed to 221 users present during and/or after system development. Among 185 questionnaires returned, 175 questionnaires were used for analysis. The major findings can be summarized as follows: First, there was no significant effect of user participation on user satisfaction. Second, there was a significant effect of user attitude on user satisfaction. Third, there was no significant interaction effect of user participation and attitude on user satisfaction. It is worth to note that the user's participation did not have any significant effect on the user's satisfaction. It seems the reason for the above result is due to user's involuntary participation. In fact, the user does not have much leverage in the process of system development, which may result in poor performance of user participation. Since user attitude is an important factor in the success of system implementation, however, a method to overcome unfavorable attitude of user should proceed all others.

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A Study on Causal Relations between Website User Satisfaction and Performance Measures (웹사이트의 사용자 만족과 성과변수의 인과관계에 관한 연구-포털사이트를 중심으로-)

  • Choe, Jae-Ho;Baek, In-Gi;Jeon, Yeong-Ho;Sin, Jeong-Tae
    • Journal of the Ergonomics Society of Korea
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    • v.20 no.3
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    • pp.47-60
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    • 2001
  • The purpose of this paper is propose an analytical method for evaluating user satisfaction of Internet website and identifying casual relationships between user satisfaction of Internet website and performance measures as like revisit intention and complaints using the structural equation model (SEM). This paper is intended to identify critical evaluation factors of user satisfaction for Internet website to determine criteria for evaluating the website. and use the criteria to develop a SEM model for quantitatively evaluation of each factors effects of user preference. The SEM model used 5 latent variables for the evaluation factors of website user satisfaction and 2 latent variables for performance evaluation. 2 portal sites were evaluated to construct the SEM model. and 74 subjects participated the website evaluation using the walk-through and face-to face survey method. Analysis results showed that the SEM model was statistically significant for all the 2 websites evaluated.

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Impacts of Low User and Project Management Risk on IT Project of Public Sector: The Moderating Effect of User Knowledge (사용자 및 프로젝트 관리 위험 감소가 공공부문 IT 프로젝트 성과에 미치는 영향 : 사용자 지식의 조절효과)

  • Lee, Sooin;Kim, Sanghyun
    • Journal of Digital Convergence
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    • v.18 no.6
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    • pp.187-196
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    • 2020
  • We tried to do research on main views(risk and knowledge-based) and propose user knowledge as a factor to be managed in order to strengthen the performance. This study empirically analyzed the user-related and project management risk that affect the IT project performance, and verified user knowledge as a moderating variable. The survey was conducted for respondents who have experience on IT Project of public sector and data were analyzed by Smart PLS 3.0. The results show that low user-related and project management risks have a positive effect on performance. In addition, user knowledge has been shown to enhance the impact of two risks on performance. These findings are meaningful in that they emphasize the importance of user knowledge in public-sector IT projects, as well as the repeated verification of integrated research results.

A Study on the Influence of C4I System Quality on Operational Performance : Role of Perceived Usefulness and User Satisfaction (전장관리정보시스템 품질이 운영성과에 미치는 영향에 관한 연구 : 지각된 유용성 및 사용자 만족의 역할)

  • Jeong, Young Sin;Park, Jong Woo;Jo, Dong Hyuk
    • Journal of the Korea Institute of Military Science and Technology
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    • v.19 no.2
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    • pp.261-271
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    • 2016
  • The need and interest for a successful operation of Information System in the defense industry have increased due to a rapid development in ICT. However, research on adderssing such increased demand has been minimal. This paper introduces a Success Model for IS in the defense field based on literature reviews, and proves the performance of the proposed model. The verification results show that the quality factors of IS have positive influence on perceived usefulness and user satisfaction. The results, as well, imply that perceived usefulness and user satisfaction improves the operational performance of IS. Therefore, this study proves that quality factors of IS increase the operational performance through perceived usefulness and user satisfaction. Through this research, the patterns of information utilization in the defense IS is understood, and the directions for improving the operational performance of IS is presented.

Implementation of a Performance Monitor using Object Oriented Concept (객체 지향 개념을 적용한 성능 모니터의 구현)

  • Kim, Yong-Soo;Lee, Keum-Suk
    • The Transactions of the Korea Information Processing Society
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    • v.4 no.8
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    • pp.2038-2059
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    • 1997
  • The physical attributes of a computer, such as processor speed, size and access time of memory, and I/O bandwidth, are fixed when the computer is delivered to the user. Under these conditions, the performance of a multi-process system where multiple processes share various resources can be enhanced by monitoring and controlling the relationship between the user processes and the system resources. This paper applies object oriented concept to the performance management and suggests a standard for the management. Resource managers and user processes are defined as managed object and a performance manager is defined as a managing object. A protocol between the user processes and performance manager is designed and attributes and methods of the objects are also defined. Through the standardization, the user processes and the performance manager can be developed independently and the system's performance can also be collectively managed.

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Superposition Coding in SUS MU-MIMO system for user fairness (사용자 공정성을 위한 MU-MIMO 시스템에서 반직교 사용자 선택 알고리즘에 중첩 코딩 적용 연구)

  • Jang, Hwan Soo;Kim, Kyung Hoon;Choi, Seung Won
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.10 no.1
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    • pp.99-104
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    • 2014
  • Nowadays, various researches fulfill in many communication engineering area for B4G (Beyond Forth Generation). Next LTE-A (Long Term Evolution Advanced), MU-MIMO (Multi-User Multi Input Multi Output) method raises to upgrade throughput performance. However, the method of user selection is not decided because of many types and discussions in MU-MIMO system. Many existing methods are powerful for enhancing performance but have various restrictions in practical implementation. Fairness problem is primary restriction in this area. Existing papers emphasis algorithm to increase sum-rate but we introduce an algorithm about dealing with fairness problem for real commercialization implementation. Therefore, this paper introduces new user selection method in MU-MIMO system. This method overcomes a fairness problem in SUS (Semiorthogonal User Selection) algorithm. We can use the method to get a similar sum-rate with SUS and a high fairness performance. And this paper uses a hybrid method with SC-SUS (Superposition Coding SUS) algorithm and SUS algorithm. We find a threshold value of optimal performance by experimental method. We show this performance by computer simulation with MATLAB and analysis that results. And we compare the results with another paper's that different way to solve fairness problem.

Effect of Information Quality of Standard Menu on User's Satisfaction and Performance in ERP System of Contract Foodservice Management Company (위탁급식 전문업체의 ERP 시스템에서 표준메뉴 정보품질이 사용자 만족도 및 업무성과에 미치는 영향)

  • Kim, Hyeon-A;Yang, Il-Seon;Kim, Jang-Mi
    • Journal of the Korean Dietetic Association
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    • v.11 no.2
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    • pp.170-178
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    • 2005
  • The purposes of this study were 1) to analyze the effect of the information quality of standard menu system of ERP on the user’s satisfaction 2) to analyze the effect of the information quality of standard menu system of ERP on the user’s performance. The questionnaires were distributed to 260 end users(dietitians, foodservice management managers) in charge of managing the institutional foodservice such as the office(government agencies, factories), schools(universities, middle and high school) and hospitals which were managed by contract foodservice management company “C” in Seoul and Kyunggi. The surveys were performed from July 26 to July 30, 2004. Two hundred and fifty questionnaires were responded(response rate : 96.2%). The statistical analysis was conducted by using SPSS Win(11.5). And the descriptive analysis, factor analysis, reliability test, pearson correlation and simple regression analysis were performed. The results showed that the information quality of standard menu system of ERP have a significant positive effect on the user’s satisfaction(p<0.001) and user’s performance(p<0.001). When constructing standard menu system on ERP in the contract foodservice management company, the information quality of standard menu system of ERP should be guaranteed in order to satisfy the end-user and to improve the user’s performance.

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Smartphone Application's User Interface Design, User's Cognitive Functions, and Work Performance (사용자 인지기능을 매개로 스마트폰 애플리케이션의 사용자환경 디자인이 애플리케이션 이용성과에 미치는 영향)

  • Jung, Wonjin;Yim, Hyung-Rok
    • The Journal of Information Systems
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    • v.23 no.3
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    • pp.1-23
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    • 2014
  • Nowadays, smartphones have become a portable multimedia computer because of a variety of useful applications in our daily lives, which can be downloaded and installed easily in smartphones. Despite of the fact that, however in the IS literature there has been little research on smartphone applications' user interface design. Specifically, there has been little understanding about smartphone users' cognitive functions as a mediating variable in the relationship between the user interface design of smartphone applications and users' work performance with the applications. Thus, the research aims of this study are to examine 1) the effects of the user interface design attributes including simplicity, consistency, and metaphor on the compliance with or the extension of users' mental models representing users' cognitive functions, and 2) the effects of the users' cognitive functions on their work performance with the applications. A survey was conducted and Structural Equation Modeling(SEM) was employed to analyze the data. The results of this study showed that two of the user interface design attributes, simplicity and consistency, strongly affected users' cognitive functions. In addition, users' cognitive functions significantly influenced users' work performance. However, there was no relationship between the metaphors in the user interfaces of smartphone applications and the compliance with users' mental model. This study contributed theoretically not only to explore users' mental models that are rarely investigated in the IS field, but also to add some findings related to users' cognitive functions to the IS literature. This study also can help practitioners to develop more user friendly user interfaces of smartphone applications by suggesting the design attributes, such as simplicity, consistency, and metaphor.