• Journal of the Korea Safety Management & Science
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• v.13 no.2
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• pp.31-42
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• 2011

Smart-Phones are utilized in disaster management field because it can deliver disaster information to large population simultaneously and quickly, and provide accurate information through situation-based service using the LBS(Location Based Service). To study on the utilization of smart phone for disaster information collection and dissemination method, this study suggest a framework which connects smart phone by loading application for reporting disaster. The disaster monitoring and situation dissemination system framework using smart phone is composed of 4 parts. First, smart phone application enters image, video, voice and text information and location of the disaster. Second, the disaster report reception and situation dissemination server receives the information, save in the DB, and send through smart phone SMS. Third, store into disaster information database. Fourth, display the disaster report and management information on 2D GIS, support the decision making process in deciding whether to manage as disaster, and disaster management web service which disseminates situation.

• The KIPS Transactions:PartC
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• v.13C no.6 s.109
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• pp.701-708
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• 2006

Since different kinds of home network technologies coexist, seamless connections between different kinds of network protocols are essential for home computing environments. Several kinds of home network middleware have been developed and OSGi(Open Service Gateway Initiative) was initiated mainly for interoperability support with service distribution between various middleware environments. Framework, OSGi service platform, has weaknesses of passive service bundle management, user management and device management. Therefore, this paper resolves passive management parts which are critical weaknesses of OSGi Specification Version 3 and proposes SBM (Service Bundle Manager) to effiently manage various service bundles. Additionally, we verify practical effects of SBM through experiments.

• Management & Information Systems Review
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• v.7
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• pp.21-51
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• 2001

For increasing the competitiveness and efficiency of Korea's finance industry under the new e-finance paradigm, this paper compared the practical use of finance portal site' on service parts and stage between Korea and U.S.A.. The services which can be served from site are banking, mortgage and credit loan, stock, card, retirement tax, PFM(Personal Finance Management), EBPP(Electronic Bill Presentment and Payment) and Account Aggregation and so on. The stage of site can be divided as the information provide stage which only gives information about service parts, on-line transaction stage which real-time transaction is possibile and PFM services provide stage according to development process. As a result, the beginning of finance portal service in Korea was lated about 10years and more than it of U.S.A. So the development stage of domestic portal site is still staying in the first step and the providing services and contents or business model development parts are also in the same stage than U.S.A. Resides, Korea's sites mainly focus on their first service parts even though they recently aim internet finance portal, and provide not real time transaction but finance information. On the other hand, the U.S.A. site support substantially not only various on-line transactions but also distinctive personal services like PFM(Personal Finance Management), EBPP(Electronic Bill Presentment and Payment), Account Aggregation and Trans-account, brokerage, education center, mortgage loan, mutual fund, option, pension fund and IPOs and so on. Thus, the site of Korea need to establish real type of internet finance portal which provides one-stop services on every type of finance to customers in the real time and also require the strategic integration among finance institutions. The next turn, they need to build information system and education center to give best satisfaction to customers and acquire customer information and marker environment changes and need to provide distinctive services to quality customers throughout database from this. Also the site should provide various type of banking services which refereed above like PEM, EBPP and education center etc, and the government of Korea should support the building of IT infrastructure to Physical, legal, systematic, sociocultural, technical and human resource sections. This paper provided the future movement direction of the domestic finance portal through comparison and analysis on the practical use of it between Korea and U.S.A. and also wanted to contribute for developing and reading of Korea finance portal in the new era of the finance paradigm.

• Proceedings of the Korean Society for Quality Management Conference
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• 2007.04a
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• pp.33-38
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• 2007

In this paper, we propose SSS Model for Service Quality Improvement. SSS Model is composed 3 parts, First is Search which mean find service problem by any method, Second is Solving which mean solve searched problem by any method. When solved result are got ESC performance, then work next step. Third is Succeed which mean control and maintenance solved problem. Our service real fields, there are few easily service quality improve Model. We try to prove this Model are well adapted Real fields.

• Journal of Digital Convergence
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• v.16 no.7
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• pp.189-198
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• 2018

Automotive parts distribution industry focused on increasing sales by product quality until early 2010, but as competition has recently intensified, each company has become interested in core values such as customer satisfaction, trust and loyalty. Therefore, effect of customer-oriented service mindset should be analyzed for the relationship between service quality and customer satisfaction, trust, and loyalty in this industry. For this, a questionnaire survey was conducted for 342 distributors. Structural equation models were analyzed using AMOS 23.0. Empirical results show service quality has positive effects on customer loyalty, and customer satisfaction and trust mediate between service quality and customer loyalty. The service quality became a key factor to elicit customer satisfaction, trust and loyalty. Following studies, it is expected to enhance service quality focusing on extending region coverages.

• KIEE International Transactions on Power Engineering
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• v.11A no.4
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• pp.39-44
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• 2001

As electric power systems have been moving from vertically integrated utilities to a deregulated environment, the charging of reactive power management is a new challenging them for market operators. This paper proposes a new methodology to compute the costs of providing reactive power management service in a competitive electrical power market. The proposed formulation, which is basically different from those shown in the literature, consists of two parts. One is to recover investment capital costs of reactive power supporting equipment based on a reactive power flow tracing algorithm. The other is to recover operational costs based on variable spot prices using the optimal power flow algorithm. The charging shapes resulted from the proposed approach exhibit a quite good meaning viewed from a practical sense. It turns out that reactive power charged are mostly due to recovery of capital costs and slightly due to recovery of operational costs. The methods can be useful in providing additional insight into power system operation and can be used to determined tariffs of a reactive power management service.

• Proceedings of the KIEE Conference
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• 2001.11b
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• pp.77-82
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• 2001

As electric power systems have been moving from vertically integrated utilities to a deregulated environment, the charging of reactive power management is a new challenging theme for market operators. This paper proposes a new methodology to compute the costs of providing reactive power management service in a competitive electrical power market. The proposed formulation, which is basically different from those shown in the literature, consists of two parts. One is to recover investment capital costs of reactive power supporting equipment based on a reactive power flow tracing algorithm. The other is to recover operational costs based on variable spot prices using the optimal power flow algorithm. The charging shapes resulted from the proposed approach exhibit a quite good meaning viewed from a practical sense. It turns out that reactive power charges are mostly due to recovery of capital costs and slightly due to recovery of operational costs. The method can be useful in providing additional insight into power system operation and can be used to determine tariffs of a reactive power management service.

• 한국디지털정책학회:학술대회논문집
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• 2004.11a
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• pp.375-387
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• 2004

The paper presents an Integrated E-Community System (IECS) for management, decision and service, designed for the e-government project of Haishu District of Ningbo, Zhejiang, China. The project need is to promote the integration of management information and service information of communities, providing a unified platform on which different departments of the district government can share and exchange community information, government officers can analyze information and make decisions, and the outside users can access and request services. To meet the project need, the IECS consists of five parts: 1) The Central DataBase (CDB) that stores all information related with management, decision and service of communities: 2) Information Extracting Subsystem (IES) that provides functions of extracting data from data sources, transforming and loading them into the CDB for system administrators; 3) Information Management Subsystem (IMS) that provides functions of querying and sharing of information for government users, and functions of information maintenance, rights and log management for system administrators: 4) Intelligent Analysis Subsystem (IAS) that provides functions of extracting analysis related data from the CDB and loading them into the DW, and functions of multi-dimensional analysis and decision-making based on the DW and OLAP for government users; 5) Information Service Website (ISW) that provides functions of promulgating and collecting of information for government users and system administrators, and functions of browsing, querying and requesting of service information for outside users. The IECS supports management, decision and service of a government based on a unified data platform--the CDB, and ensures data security by providing different workplaces and rights for different users. In the real application, the system works well.

• Journal of the Ergonomics Society of Korea
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• v.34 no.4
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• pp.353-362
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• 2015

Objective: This study aims to analyze occupational accidents of moving helpers by work place type which means the type of residence where moving operation is done. Background: Most efforts have been focused on the industry base comprising various occupational spectrum and provided industry general preventative policies. But occupation specific policies are required for the workers involved and will reduce the occurrences of occupational accidents for the workers subject to similar working environment and process. Method: This study analyzes 208 non-motor vehicle collision related occupational accidents of moving helpers working for used household and office goods moving industry occurring from 2010 to 2012. Accident Type, agencies, event or exposure, parts of body affected are characterized by work places according to the work environment. Results: Accidents characteristics showed the difference between high-rise type and low-rise type on the size of enterprise, age, gender and work experience of the injured. Also the accident type, source of accident and parts of body affected are different between the two work place types. Finally, Accidents occurred on the specific operational processes of moving service also showed different characteristic between the two types. Conclusion and Application: The findings of accident characteristics according to workplace types and operational process of moving service can be used as baseline data for establishing systemized preventative policies for occupational accidents of moving helpers.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.5
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• pp.3525-3534
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• 2015

One of the most important requirements in the development of asset management system of wastewater facilities is to determine the level of management of the service related to supply of wastewater. After the sewage facilities were built, many parts of the replacement or repair items will be occurred by the requests of the users on the way of operation and management. To manage the level of those services, where site and which complains is occurred have to be searched, and have to setting the aim of managing the service for objects to improvement. In this study, the complaints related with the sewage of S-area were analyzed, in which is progressed the domestic asset management development for the facilities and pipes related to wastewater. Based on these complaints data, the regional characteristics of S-area by causes and subject of complaints is analysed, and developed more detail management standard than current level. And also service level management strategies of advanced asset management benchmark agency for improving to service level management standard is compared and constructed basement for building the best practice of S area.