• Title/Summary/Keyword: Medium-sized enterprise

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The Relationship between Collaboration with External Institution and New Product Sales of SMEs: The Role of Technological Innovation and Marketing Capability (중소기업의 외부기관 협력과 신제품 매출 간의 관계: 기술혁신과 마케팅 역량의 역할)

  • Lee, Sang-Won;Shin, Jin-Kyo;Yeo, Kyung-Hwan
    • Korean small business review
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    • v.41 no.3
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    • pp.77-94
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    • 2019
  • The study examined the effect of collaboration with external institution on new product sales, the mediating effects of technological innovation, and the moderating effect of marketing capability. The results showed that external collaboration with external institution has a significant impact on new product sales in the R&D field of SMEs, and technological innovation plays a mediating role in the relationship between collaboration with external institution and new product sales. Also, the effect of marketing capability in the relationship between technological innovation and new product sales was also significant. Finally, the mediating effect of technological innovation between collaboration with external institution and new product sales was moderated by marketing capability.

A Study about Successful Factors of e-Commerce on Chinese SMEs (중국 중소기업의 전자상거래 성공요인에 관한 연구)

  • Ge, Li;Chung, Chang-Kun;Sohn, Sung-Pyo
    • Korea Trade Review
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    • v.41 no.5
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    • pp.285-304
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    • 2016
  • e-Commerce in Small and Medium-sized Enterprises(SMEs) provides a platform for fair competition between SMEs and large enterprises, and brings economic benefits to SMEs. Thus in the recent years, the e-Commerce in SMEs developed rapidly. However, the overall proportion of e-Commerce in SMEs in China remains low, and many SMEs' decision-makers tend to feel that their business is relatively weak in terms of information construction of scale and financial management, thus they keep the 'wait and see' attitude about the e-Commerce development decisions. Therefore, SMEs are facing three puzzles about e-Commerce application. First, if the companies need to implement e-Commerce, what are the e-Commerce adoption decision factors. Second, what are the successful implementation factors of e-Commerce. And how about the relationship between them. The third is how to measure the implementation effect of e-Commerce. What is the performance evaluation factors of e-Commerce. In this paper, the theoretical and empirical exploration and research are conducted towards these SMEs. Considering the actual situation of SMEs, this paper builds a theoretical model, then puts forward relevant hypothesis. This paper analyzes present influencing factors based on enormous research papers, and finally discovers the critical successful factors in doing business with e-Commerce in SMEs by conducting Structural Equation Modeling. Five critical factors are verified by cases of enterprise by demonstration study. Lastly, we can draw a conclusion that the innovation ability of leaders, the IT support of leaders and e-Commerce strategies are the success factors of e-Commerce for Chinese SMEs.

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The Effect of Customer Experience on Export Performance in Overseas Marketing of SMEs: Moderating Effects of the Personal Contacts and Agility (중소기업의 해외마케팅에서 고객경험이 수출성과에 미치는 영향: 인적접촉과 민첩성의 조절효과)

  • Se-Hwa Ahn
    • Korea Trade Review
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    • v.47 no.5
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    • pp.253-272
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    • 2022
  • As the digital era accelerates, traditional perspectives have limitations in explaining the success or failure of export performance. The purpose of this study is to analyze new factors affecting export performance from the perspective of customer experience, which has emerged as an important factor in securing a competitive advantage and generating organizational performance. After deriving hypotheses based on literature review and discussion, a research model is designed in which three factors of customer experience such as understanding customer's objectives, customer value creation capability, and customer journey management are the antecedents, and export performance is the dependent variable. This model also includes organizational agility and personal contact as the moderating variables. To verify the hypotheses, multiple regression analysis was conducted on the collected data drawn from 198 SME exporters. According to the analysis results, it was found that all three antecedents positively affected export performance. In particular, the organizational agility and personal contact were confirmed to have a moderating effect that creates better export performance by interacting with customer value creation capability. The theoretical significance of this study is to find that effective customer experience management can be a key factor in creating export performance. The results suggest that checking the overall customer journey, exporters should select and intervene to intensively manage key touch points that can have a decisive impact on the quality of customer experience. At the end of the paper, practical implications to be considered in creating export performance through effective customer experience management are presented.

Determinants and Effects of FTA-PASS and ERP System Compatibility (원산지관리시스템(FTA-PASS)과 전사자원관리시스템(ERP)의 연동 수준이 수출 성과에 미치는 영향 분석)

  • Su-Han Hwang;Hyuk-Soo Cho
    • Korea Trade Review
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    • v.45 no.2
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    • pp.1-16
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    • 2020
  • Korea is one of active countries in terms of FTA(Free Trade Agreement) around the globe. Local market is not big enough for Korean companies. This is why Korea is actively participating in FTA with various countries. Individual companies should conform to regulation, policy and system relevant to the agreement. Otherwise, it is not easy for companies to enjoy benefits of FTA. The Korean government is using various FTA programs to support domestic companies, in particular SMEs(Small and Medium-Sized Enterprises). FTA-PASS is a representative program. FTA-PASS is an official program of Korea Customs Service. Korean companies can use the program as free. However, some companies may have difficulties regarding the use of FTA-PASS. The program may cause of compatibility problem related their own ERP(Enterprise Resource Planning) systems. This study is designed to analyze determinants of FTA-PASS and ERP system compatibility. Furthermore this study aims to examine effects of the system compatibility on export performances. This study collected data from Koreas SMEs. In specific, the primary data was based on surveys distributed to 303 SMEs. Based on empirical findings, we could get important determinants to improve compatibility between FTA-PASS and ERP systems. For instance, the government support, product standardization, HS Code clearness and market stability could be considered important determinants. Also, according to empirical findings, a positive relationship between system compatibility an export performance was supported. Analyzing comprehensive determinants of system compatibility can be suggested as an important topic for future research.

Exploring the Analysis of Domestic ERP Process using Process Mining: A Case Study in a Korean Cosmetics Manufacturing Company (프로세스 마이닝을 활용한 국내 중소기업 ERP 프로세스 분석에 관한 연구: 국내 화장품 제조기업의 사례를 중심으로)

  • Jin Woo Jung;Yeong Shin Lee;Bo Kyoung Lee;Jung Yeon Kim;Young Sik Kang
    • Information Systems Review
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    • v.20 no.1
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    • pp.81-98
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    • 2018
  • ERP supports the automation and integration of business processes of enterprises and records voluminous data about the business activities of enterprises. The academe and business enterprises are focusing on process mining, which improves the performance of business processes and strengthens compliance. However, these studies focused on analysis of the business process of large companies, which adopts foreign ERP, such as SAP ERP or Oracle ERP. In comparison with foreign ERP, domestic ERP lags behind in terms of logging and managing of event data. Therefore, the application of process mining to domestic ERP is a challenging task. The present study aims to analyze domestic ERP based on process mining to overcome this challenge. This study discusses the lessons learned from a case study in a Korean cosmetics manufacturing company. Our results are expected to strengthen the competitiveness of Korean small and medium-sized enterprises that adopt domestic ERP and realize the outcomes of the large investment of the Korean government on the ERP implementation of enterprises.

A study on the Effect of Export Support Policy to Export Performance: Focusing on Small-Medium Start-up Enterprises in Gyeonggi Area (수출역량강화사업이 수출성과에 미치는 효과연구: 경기지역 창업 중소기업을 중심으로)

  • Lee, In Seong;Park, Woo Jin
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.11 no.5
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    • pp.141-151
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    • 2016
  • The purpose of this study is to analyze the effects of the international marketing program (hereunder refer to as 'program') among the programs to support export conducted by the Small and Medium Business Administration. Especially, this study aims to analyze the effects of the program to increase in export for small - medium enterprises of less than 7 years (base on Item 2 of Article 2 of Act on Support for Small and Medium Enterprise Establishment). In order to achieve the purpose above, export result for 1,690 companies which participated through Gyeonggi District Small and Medium Business Administration in 2014 and 2015 were selected among the 843 companies that applied to the program through 12 local small and medium business administration in Korea and quantitative analysis on export performance of 1,690 companies is conducted in this study. In this study, main variables were selected by investigating advanced researches related to export performance of company based on the existing studies. And also, samples have been collected from companies in Gyeonggi area for this research since the companies in Gyeonggi area have been ranked as the 1s annually and the companies in Gyeonggi area employ the highest number of people per industry. As a result of actual proof analysis, Firstly, it was suggested that the program influences positively on the export performance of small-medium enterprises. Secondly, the program shows that the program influenced positively on the export performance of companies with less than 7 years. Lastly, it suggested that the program influenced more positively on the small - medium enterprises with less than 7years than normal small - medium enterprises. By adding the export performances of companies in Ulsan area of which the scale of import and export is the 2nd largest and companies in Seoul area, that participated in the program during the same period, I would like to conduct follow- up research if the significant results are obtained or not.

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A Study on Utilization Effect and Implementation Model of Directory Service Based Information Resource Management System (디렉터리 서비스 기반 정보자원 관리시스템의 활용 효과 및 구축 모델에 대한 연구)

  • Lee, Sung-Jun;Kim, Hyuk;Lee, Kwang Soo;Kim, Minsoo
    • Journal of Information Technology and Architecture
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    • v.11 no.4
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    • pp.427-439
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    • 2014
  • Introduction of new information systems due to continuous progress of ICT has made the enterprise IT environment into a mixed pot of various IT resources. Rapidly changing business situation has emphasized the integration of organizational IT resources as one of key competitive advantages. Those distributed IT resources are now demanding to solve the problems not only on their own effective management but also on security and control issues against unauthorized infiltration and information leakages. Under the situation that the number of IT resources is constantly increasing, it is needed to study a management model and its implementation that integrally solves above all problems. In this paper, it is revealed that a directory service can be used to integrally manage distributed IT resources and a directory service based system model for distributed IT resource management is suggested. By implementing an HR solution over active directory service, it is demonstrated that our integrated management model for distributed resources is applicable to real business cases. It is expected that for small and medium sized enterprises with limited IT investments, directory service based IT resource management system can be a cost-effective solution for increasing security threats and lack of governance.

Oil Tanker Scrap and Marine Pollution Prevention Measures (유조선 해철 작업과 해양오염 방지 대책)

  • Kim, Kwang-Soo;Kim, Jung-Youn
    • Proceedings of KOSOMES biannual meeting
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    • 2007.05a
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    • pp.187-194
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    • 2007
  • In order to control and manage oil-tanker scrapped materials and wastes properly, the actual conditions and global trends of the treatment and the management of ship scrapped wastes were surveyed and some amendments to marine pollution prevention law of Korea were proposed. Global annual volume of scrapped ships was estimated to be about 22 million DWT and most of them were scrapped in 4 major ship scrap countries such as Bangladesh, China. India and Pakistan and in minor ship scrap countries such as Turkey, the Philippines, Indonesia and Vietnam. The industry of ship scrap has been mainly developed in developing countries or undeveloped countries rather than in advanced countries. Most of scrapped ships were found to be small or medium size below 1,000 GRT In Jellanam-Do and Jeju-Do of Korea. Most of ship scrap enterprise and all enterprises of collection, transfer, treatment and disposal for ship scrapped materials and wastes were shown to be small sized in Korea. The regulations and/or rules which shall prohibit or limit trans-boundary movement of overage oil-tankers for scrap from Korea to developing or undeveloped countries, and vice versa should be Included in marine pollution prevention law of Korea. the criteria of manpower and facilities for enterprise of ship scrap, and for enterprises of collection, transfer, treatment and disposal of ship scrapped materials and wastes should be stipulated in marine pollution prevention law of Korea. It is desirable to introduce the system or concept of recycle or reuse of ship scrapped materials and wastes on producer's responsibility into marine pollution prevention law of Korea.

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A Comparative Study of Smart Manufacturing Innovation Supply Industry in Germany and Korea (독일과 한국의 스마트 제조혁신 전략에 대한 비교분석 및 시사점 - 양국의 공급산업 전략을 중심으로 -)

  • Sang-Jin Lee;Yun-Hyeok Choi;Jae Kyu Myung
    • Journal of Practical Engineering Education
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    • v.14 no.3
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    • pp.601-608
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    • 2022
  • This study examines the current status of smart manufacturing innovation policies in Germany and Korea, compares and analyzes the supply industry strategies of both countries, and suggests the direction for Korea's smart manufacturing innovation supply industry. Germany's supply industry strategy aims to strengthen the market dominance of domestic suppliers through high technology, compatibility, and high reliability based on reference for global demanding companies. On the other hand, the Korea's supply industry strategy remains at the level improvement of the demanding companies by stage, so it is time to take a long-term and consistent response with the goal of implementing smartization at the advanced level. By referring to Germany's supply industry strategy for the advancement of smart factories, it was intended to help in establishing government support policies and supplier strategies. In addition, based on the analysis results of the supply industry strategies of both countries, improvement measures for the advancement of Korea's smart factories were presented. Ultimately, the contents of this study can be used as basic data for policy establishment to strengthen the industrial competitiveness of Korea's small and medium-sized suppliers.

A Study on the Factors Affecting the Entrepreneurial Intentions of Manufacturing Industry Employees: Focused on the Effects of Entrepreneurship and Personal Characteristics (중소 제조업 종사자의 창업의도에 미치는 영향 요인에 관한 연구: 기술개발 지원사업의 조절효과를 중심으로)

  • Shin, Yong-Sik;Kim, Jae-Hong;Lee, Il-han
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.16 no.4
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    • pp.135-151
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    • 2021
  • This research attempts to analyze the factors influencing the entrepreneurial intention of employees in manufacturing field. In particular, key factors of entrepreneurship and personal characteristics explain a significant association with the intention to start-up. And study whether R&D support from public enterprise adjusts intention to entrepreneurial Intention. This study conducted a online survey on 292 small and medium-sized enterprise manufacturing employees in May 2020. Using linear regression model and binary logistic model. The main study results are the following: First, among the key factors(innovativeness, proactiveness, risk-taking) of entrepreneurship, proactiveness hardly influenced the opportunity competency. Second, among the factors(risk-taking propensity, locus of control, tolerance for ambiguity) of personal characteristics, locus of control hardly influenced the opportunity competency. Third, opportunity competency(opportunity recognition and opportunity evaluation) had positive influence to entrepreneurial intention. Fourth, the study investigated the mediated effect of opportunity competency. The result showed that among the factors of entrepreneurship and personal characteristics, only two factors that are proactiveness and locus of control were not mediated by opportunity competency. and opportunity evaluation was acted as a mediator between proactiveness and entrepreneurial Intention, compared with opportunity recognition. Lastly, public enterprise's R&D supporting moderated the entrepreneurial intention). Based on the result, the study showed that first, the key factors of entrepreneurship except for proactiveness and personal characteristics(risk-taking propensity, locus of control, tolerance for ambiguity) except for locus of control affect the intention to start-up, repeatedly. This results are explained that employees have not started a business yet. Second, research on start-up suggests the need to analyze factors differentiated before and after the start-ups. Based on the results, entrepreneurship and personal characteristics show that study on the effects of start-up intentions should be carried out before and after the actual start-up takes place, and can be used as effective data in policies to promoting start-ups in manufacturing field.