• IE interfaces
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• v.23 no.4
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• pp.275-285
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• 2010

In complex industrial world, many companies make every effort to analyze their competition capability through various performance evaluation tools to cope with rapidly changing business environment. Among evaluation tools the balanced scorecard (BSC), put forward by Kaplan and Norton in 1992, is a strategic performance management tool for measuring whether the smaller-scale operational activities of a company are aligned with its larger-scale objectives in terms of vision and strategy. The BSC tool offers a comparative advantage over others to evaluate the objective achievement of a company by linking its strategic objectives with operational KPI. In this paper, we introduce a case that the BSC performance evaluation system was implemented based on product data management and applied it to the business process. Specially, we shows a implementation procedure to derive discipline-specific topics and key performance metrics.

• Culinary science and hospitality research
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• v.10 no.2
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• pp.84-106
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• 2004

Measuring and evaluating the business performance plays a very important role in managing business. It is both because business performance, in any types of industry, can be evaluated and managed properly only when the measurement of its performance is estimated and because its performance can be improved through an efficient and effective management. Therefore it is essential to build up the performance evaluation system to raise management efficiency of food service industry, to reinforce competitive power of food service industry. In this study, investigated the present performance evaluation system situation of the food service industry and introduced BSC as the main conceptional framework for evaluating the performance of the food service industry. Finally, this study discussed the possible method for building a balanced scorecard to the food service industry.

• Proceedings of the KIEE Conference
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• 2009.07a
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• pp.163_164
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• 2009

Today, the power utilities is setting on the slow load growth and the aging of power equipment, then could spend the efforts on the stability of system performance. The asset management is separated by three parts of essential elements : management, engineering and information. The corporate of these parts should be practiced that seek to balance. Asset management is great way to fulfill the economic investment and the stability of system performance. This paper presents the application of effective asset management considering the economic evaluation for reasonable investment, technical evaluation for accurate control management and reliability evaluation for stability of operation.

• Journal of the Korean Society for Precision Engineering
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• v.11 no.4
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• pp.126-137
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• 1994

Performance management of computer networks is intended to improve a given network performance in order for more efficient information exchange between subsystems of an integrated large-scale system. Importance of perfomance management is growing as many functions of the large- scale system depend on the quality of communication services provided by the network. The role of performance management is to manipulate the adjustable protocol parameters on line so that the network can adapt itself to a dynamic environment. This can be divided into two subtasks : performance evaluation to find how changes in protocol parameters affect the network performance and decision making to determine the magnitude and direction of parameter adjustment. This paper is the first part of the two papers focusing on conceptual design, development, and evaluation of performance management for token bus networks. This paper specifically deals with the task of performance evaluation which utilizes the principle of perturbation analysis of discrete event dynamic systems. The developed algorithm can estimate the network performance under a perturbed protocol parameter setting from observations of the network operations under a nominal parameter setting.

• International conference on construction engineering and project management
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• 2005.10a
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• pp.1058-1063
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• 2005

More and more organizations in construction industry adopt knowledge management system (KMS) to facilitate process of creating, acquiring, capturing, sharing, and using knowledge so as to improve the competitiveness, productivity and efficiency of their organization. In spite of the tremendous efforts devoted to KMS, the return of investment on KMS is usually a black box to the investor due to the lack of a systematic framework for performance evaluation of the KMS. This paper aims at fulfilling such need. A conceptual performance evaluation framework is proposed based on Balanced Scorecard (BSC) method. Then a preliminary case study is conducted to assess the applicability of the proposed framework in an A/E consulting firm to evaluate the performance of KMS.

• Journal of Family Resource Management and Policy Review
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• v.15 no.3
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• pp.43-62
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• 2011

The purpose of this study was to propose a framework and system for an advanced evaluation scale for the Multicultural Family Support Center and its services. For this study, we used the Meta-Evaluation method, which is also known as an 'evaluation of the evaluation.' The data were collected from 134 surveys of individuals working in the Multicultural Family Support Center. The questionnaire consisted of two parts: a) general opinions regarding the present evaluation scale; and b) concrete opinions about the details of the scale. The results indicated several problems and issues for improvement. In light of these results, we suggest that not only do the detailed scales have to be modified to incorporate workers' opinions, but also that the management of the evaluation system itself has to be improved in order to achieve more effective evaluation procedures.

• Journal of the Korean Operations Research and Management Science Society
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• v.31 no.4
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• pp.89-103
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• 2006

The purpose of this study is to examine influential factors in knowledge-sharing and to analyze how these factors influence the performances of knowledge management (KM) in public enterprises. Influencing factors of KM in this study include evaluation-compensation, knowledge management system, learning culture, and organizational structures. As a result, analysis turned out to be the KM system and organizational structure directly effects knowledge-sharing and KM performances. And knowledge-sharing performed as mediating effect between independent variables such as compensation system and organization structure, and dependent variable like KM performance. Therefore, this study concludes that each factor of evaluation-compensation system and learning culture has directly influenced to knowledge-sharing, yet KM performances have Indirectly influenced.

• KIEAE Journal
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• v.10 no.6
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• pp.123-130
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• 2010

Indoor air quality has attracted great attention in recent years and thus the importance of managing finishing materials in terms of pollutant source control is being emphasized. Managing the finishing material at the design stage maximizes the efficiency of IAQ control at the following construction stage. However, there are insufficient investigations on the application of a specific finishing material management process, a database management system or a finishing material management process network. As a result, the main purposes of this study comprise comprehensive evaluation of IAQ performance from the selected finishing materials and auxiliary materials, application of the material management system basing on the types and characteristics of toxic substances generated from the indoor finishing materials, investigation of IAQ evaluation standard, and the overall IAQ evaluation method for the design parts. The result of this study will be the basic data to construct DBMS for management of finishing materials with respect to IAQ.

• Journal of the Korea Safety Management & Science
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• v.2 no.2
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• pp.41-55
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• 2000

The main objective of this paper is to propose a measure of evaluation for non-normal process capability. If a process is not normally distributed, but normal-based techniques are used, serious errors can result. Our approach to solve this problem is that the Pearson system, the Johnson system, and the Burr system are selected for estimating a measure of process capability using the percentage nonconforming. In this paper, we found that the Pearson system and the Johnson system were a conparatively reasonable methods to calculate out of specification by example.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.45 no.4
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• pp.70-78
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• 2022

Recently, elevator inspection and self-examination were strengthened through the revision of the Elevator Safety Management Act, but there have been no significant reduction in serious accidents and major failures. Therefore, the government intends to lay the foundation for reflecting the safety quality rating system, which adjusts the elevator inspection cycle, as a policy to induce safety management of preemptive and active management entities. This study systematically reviewed and classified the safety quality rating system for elevator inspection cycle adjustment in previous studies, collected expert opinions, and reconstructed the key items into realistic evaluation items, and evaluated and scored the relative importance of each factor through the AHP technique.