• Title/Summary/Keyword: Learners' Satisfaction

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Factors Influencing Performance of e-Learning in Hair Salons (헤어 살롱의 이러닝 성과에 영향을 미치는 요인 연구)

  • Yonghee Lee;Younghee Kim
    • Journal of Service Research and Studies
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    • v.11 no.2
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    • pp.37-66
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    • 2021
  • This study aims to provide self-development opportunities to hair salons service workers through e-learning and provide the foundation of sustainable hair salons management by cultivating good talents to hair salons service business executives. In particular, the factors affecting e-learning achievement are identified according to learner characteristics to see whether these factors affect the satisfaction of e-learning learners and also affect the performance of management. The results of the study are summarized as follows. As a result of hypotheses testing on the relationship between e-learning learning environment and e-learning satisfaction, it was found that the higher the level of e-learning content quality is, the higher the satisfaction of e-learning is, the higher the satisfaction of e-learning is, and that the higher the quality level of the support infrastructure is, the higher the satisfaction of e-learning is. The results of the hypotheses testing on the moderating effect of learner factors showed that the influence of the quality of the support infrastructure on the e-learning satisfaction differs according to the level of the learner's goal consciousness. However, it was found that the influence of content quality on e-learning satisfaction according to the level of the learners goal awareness, the influence of content quality on e-learning satisfaction according to the level of the aggressiveness of the learners learning attitude, and the influence of the quality of the support infrastructure on the e-learning satisfaction according to the level of the aggressiveness of learners learning attitude were found to identically demonstrate no moderating effects. The results of hypotheses testing on the relationships among e-Learning performance show that the higher the satisfaction of e-learning was, the higher the customer orientation was, and the higher the satisfaction of e-learning was, the higher the contribution of management performance was, and the higher the customer orientation was, the higher the contribution of management performance was. The implications of this study are as follows. First, the actual path of realiting e-learning performance could be identified that is this study provided organizational decision makers involved in the hair salons service operations with practical guidance for the introduction and expansion of successful educational systems. Second, the e-learning environment derived from the theoretical background is different from the e-learning environment required by the learners.

The Effect of Smart Learning User' Learning Motivation Factors on Education Achievement through Practical Value and Hedonic Value (스마트 러닝 이용자의 학습 동기요인이 실용적 가치와 헤도닉 가치를 통해 교육성과에 미치는 영향)

  • Mun, Jung Won;Kwon, Do soon;Kim, Seong Jun
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.17 no.3
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    • pp.63-83
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    • 2021
  • The appearance of education is also rapidly changing in social changes represented by social networks. And the development of information and communication technology is also having a widespread effect on the education field. In the era of untact caused by Covid-19, education through smart learning is having a greater effect on students as well as adult learners more quickly and broadly. In addition, smart learning is not just limited to learning content, but is developing into personalized, convergence, and intelligent. The purpose of this study is to identify the factors of ARCS motivation theory that can determine the learning motivation of smart learning users, and to empirically study the casual relationship between these factors on education achievement through practical value and hedonic value. Specifically, I would like to examine how the independent variables ARCS motivation factors (attention, relevance, confidence, and satisfaction) affect learners' education achievement through the parameters of practical value and hedonic value. To this end, a research model was presented that applied the main variables of attention, relevance, confidence, and satisfaction, which are four elements of ARCS motivation theory, a specific and systematic motivational strategy to induce and maintain learners' motivation. In order to empirically verify the research model of this study, a survey was carried out on learners with experience using smart learning. As a result of the study, first attention was found to have a positive effect on the hedonic value. Second, relevance was found to have a positive effect on the hedonic value. Third, it was found that confidence did not have a positive effect on the practical value and the hedonic value. Forth, satisfaction was found to have a positive effect on the practical value and the hedonic value. Fifth, practical value was found to have a positive effect on the education achievement. Sixth, hedonic value was found to have a positive effect on the education achievement. Through this, it can be seen that the intrinsic motivation of learners using smart learning affects the education achievement of users through intrinsic and extrinsic value. A variety of smart learning that combines advanced IT technologies such as AI and big data can contribute to improving learners' education achievement more effectively and efficiently. Furthermore, it can contribute a lot to social development.

Relationship between General Characteristics, Learning Flow, Self-Directedness and Learner Satisfaction of Medical Students in Online Learning Environment (온라인 학습환경에서 의과대학생의 일반적 특성, 학습몰입, 자기주도성, 학습만족도간의 관계)

  • Jeon, Seong Ju;Yoo, Hyo Hyun
    • The Journal of the Korea Contents Association
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    • v.20 no.8
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    • pp.65-74
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    • 2020
  • The purpose of this study is to analyze relationship between general characteristics of learners and learner-related variables such as learning flow, self-directedness and learner satisfaction, thereby find out effective online teaching methods and provide the necessary basic data for improving learning satisfaction. A total of 473 students of medical school in C region were the subjects of this study and surveyed for research in a self-reporting form. According to the study, proportion of 31 to 40 minutes (38.9%) of learning engaged time was the highest, 65.5% of the learners studied regularly, more than those who studied irregularly(34.5%), and the higher the grade, the higher the percentage of learners who studied regularly. Learning flow averaged 4.03 (±0.86), self-directedness averaged 4.49 (±0.97), and learner satisfaction averaged 4.38 (±1.01). There were significant differences in learning flow, self-directedness and learner satisfaction according to grade, learning engaged time, and learning regularity. the factors affecting learner satisfaction were grade, learning flow, and self-directedness, with 72.5% adjusted R-squared. This study is expected to be used to establish an online learning management system to improve learning satisfaction by identifying variables related to learning satisfaction in the online learning environment of medical students.

A Study on the Utilization and Effect of Online Communication Channels to Promote Learner Questions in Engineering Education (공학교육에서 학습자 질문 촉진을 위한 온라인 소통 창구의 활용과 효과에 관한 연구)

  • Hong, Sumin;Yoo, Jaehyuk;Kim, Honey;Lim, Youngsub;Lim, Cheolil
    • Journal of Engineering Education Research
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    • v.26 no.4
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    • pp.11-21
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    • 2023
  • In engineering education, stimulating students' questions and encouraging learning participation are crucial for achieving higher-order thinking abilities. This study aims to investigate the use and effect of an online communication channel in fostering engineering students' questioning abilities. Consequently, in this research, we gauged students' satisfaction with an engineering class that implemented a communication channel, and scrutinized the changes in their perceptions regarding the significance of questions, their engagement in learning, and their academic self-efficacy. In addition, we interviewed the students who participated in the class. The outcomes are as follows: Firstly, student satisfaction improved compared to the previous semester's class where the communication channel was not utilized. Secondly, learners' understanding of the importance of asking questions positively escalated, alongside their actual frequency of posing questions. Thirdly, there was an improvement in learners' active engagement in their studies and their academic self-confidence. The findings of this research suggest that communication channels should be employed to motivate learners to pose questions and involve students in effective learning.

The Effect that Participating Motives and Involvement about Lifelong Education have on the Learners' Satisfaction, Continuous Intention to Take Courses, and Recommendation Intention (평생교육에 대한 참여동기와 관여가 평생교육 학습자의 만족, 지속수강의도, 권유의도에 미치는 영향)

  • Kim, Chulho
    • The Journal of the Korea Contents Association
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    • v.15 no.6
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    • pp.575-588
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    • 2015
  • The purpose of this research is to examine the effect the motives for participating in lifelong education and involvement on lifelong education have on the learners' satisfaction from lifelong education, the continuous intention to take courses, and the intention to recommend lifelong education. The results from a quantitative research show that the practical and recreational motives had a high positive correlation to situational involvement in lifelong education and that the relational and goal-oriented motives had a high positive correlation to continuous involvement in lifelong education. Moreover, for satisfaction about teaching methods, practical motives had a relatively higher effect. For satisfaction about facility comfort, recreational motives had a relatively higher effect. For satisfaction about communication, relational motives had a relatively higher effect. For satisfaction about contents' quality, goal-oriented motives had a relatively higher effect. The finding also shows that situational involvement had a relatively higher effect on satisfaction about contents' quality. Continuous involvement had a relatively higher effect on satisfaction about teaching methods.

Analysis of structural relationships between self-directed learning, class environment, and learning satisfaction in online classes of high school students (일반고 학생의 자기주도 학습, 온라인 수업 환경 및 학습만족도 간의 구조적 관계분석)

  • Kim, Jin-Cheol
    • Journal of Industrial Convergence
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    • v.20 no.2
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    • pp.21-27
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    • 2022
  • Purpose: The purpose of this study is to investigate the structural relationship between self-directed learning, online class environment, and learning satisfaction of general high school students. 219 12th grade students in Sejong B High School responded to the survey questionnaire. For data analysis, correlation analysis and structural equation models were implemented. Results are as follows. First, there was a moderate or higher correlation between self-directed learning, online class environment, and learning satisfaction. Second, the model fit of the structural model among variables was good. Self-directed learning had an effect on the online class environment, and the online class environment had a positive effect on learning satisfaction. However, self-directed learning had no statistically significant effect on learning satisfaction. The researcher found the implication that learners' online class satisfaction showed a synergistic effect when students' self-directed learning ability and educators' excellent class environment are created. Also, the researcher proposed to analyze online learning satisfaction by comprehensively considering the individual, family, and school factors of various learners.

Satisfaction Analysis of Learners in Non-face-to-face Team Project Classes (비대면 팀 프로젝트 수업의 학습자 만족도 분석)

  • Ahn, You Jung;Shim, Han-moi
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2022.01a
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    • pp.395-397
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    • 2022
  • 대면 수업에서와 유사한 교수자와 학습자, 학습자들 사이의 상호작용을 통하여 지식습득뿐만 아니라 문제해결능력, 창의적 사고력, 협동학습능력을 양성하기 위해 프로그램 개발 수업에 팀 프로젝트 수업을 적용하여 운영하였다. 수업 운영 후 참여 학생들을 대상으로 만족도 설문을 실시하여 비대면 팀 프로젝트 수업에 대한 만족도와 수업에서 만족하는 부분 그리고 불만족한 경우에 그 원인에 대해 조사하고 분석하였다. 연구 결과 분석된 개선 사항을 차년도 수업에 반영함으로써 팀 프로젝트 수업에 대한 학습자들의 만족도를 향상시키는데 연구의 목적을 둔다.

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The Effects of Motivational Scaffolding on the Learning Process and Outcome in CSCL: Based on the Flow Theory

  • JUNG, Hyojung;JUNG, Jaewon;KIM, Dongsik
    • Educational Technology International
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    • v.12 no.2
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    • pp.1-18
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    • 2011
  • This study intends to examine the effects of motivational scaffolding in Computer-Supported Collaborative Learning (CSCL). This study was focused on the following two questions. Do motivational scaffolding lead to positive effects on the process in CSCL? Do motivational scaffolding lead to positive effects on the outcome in CSCL? In order to identify strategies for motivational scaffolding, we reviewed the "Flow Theory." Based on literature reviews, principles and strategies were drawn for the motivational scaffolding. An experimental study was conducted in order to investigate the effects of motivational scaffolding on process and outcome. In this study, 87 undergraduate students were divided into two different groups (control group, experimental group). Motivational scaffolding was provided to experimental group. The process was analyzed by examining learners' satisfaction in process. The outcome was analyzed by examining learners' satisfaction in product, group coherence, and quality of product. The difference between the two groups was statistically significant. From these results, we concluded that motivational scaffolding led to positive effects on process and outcome in CSCL environment.

A Study on the Performance of Educational Fashion Training Program for Employed Learners: Moderating Effects of Self-efficacy and Job Engagement (재직자를 대상으로 한 패션교육훈련 프로그램 성과에 관한 연구: 자기효능감과 직무열의의 조절효과)

  • Lee, Seung-Min;Park, Hyun-Hee
    • Fashion & Textile Research Journal
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    • v.20 no.5
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    • pp.520-532
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    • 2018
  • This study examines whether any correlation exists amongst participative motivation in an educational fashion training program, participants' program satisfaction and performance. In addition, this study investigates the moderating effect of participants' self-efficacy and job engagement in the influence of participative motivation on program satisfaction. Questionnaire data from 212 employed learners who participated in one or more educational fashion training programs were analyzed. For the data analysis, SPSS 24.0 statistical package was used. The study results were as follows. First, the participative motives of the educational fashion training program were grouped into the following three factors: goal-oriented, learning-oriented, and organizational support. Second, learning-oriented participative motivation positively affected their program satisfaction. Third, higher program satisfaction led better program performance. Fourth, there was a significant difference in the magnitude of the effect of learning-oriented participative motivation on satisfaction according to self-efficacy. Fifth, there was a significant difference in the magnitude of the effect of goal-oriented participative motivation on satisfaction according to vigor. Even if the participative motivation in an educational fashion training program predicts the program satisfaction, the strength is changed by interacting with the self-efficacy and vigor. The results of the study provide various implications for educators or policy makers who are interested in educational fashion training program development.

A Study on the Factors Influencing the Learning Satisfaction of Records Management Cyber Education (기록물 사이버교육의 학습만족도 향상을 위한 영향 요인 연구)

  • Na, Kyeongwon;Chang, Wookwon
    • Journal of Korean Society of Archives and Records Management
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    • v.22 no.1
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    • pp.61-82
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    • 2022
  • This study aims to investigate the factors influencing the learning satisfaction of records management cyber education that is opened and operated by the National Archives of Korea, as well as to improve the quality of cyber education program. Cyber education consisted of an introductory course, an intensive course, and a liberal arts course. As the major factors for learning satisfaction, "validity of content structure, interaction between professors and learners, learning motivation, active learning attitude, ease of use environment, and level of organizational support" were set. An online survey was conducted on the learning satisfaction according to the curriculum of each course. The survey was conducted to 107 institutions with specialized records management personnel, and additional in-depth interviews were also conducted. The survey analysis consisted of factor analysis, independent sample T-test, analysis of variance (ANOVA), correlation analysis, and multiple regression analysis. As a result of the study, the factors influencing learning satisfaction were found in the order of interaction between professors and learners, learning motivation, and validity of content structure.