• KSII Transactions on Internet and Information Systems (TIIS)
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• v.14 no.1
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• pp.77-92
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• 2020

When automatic speech recognition (ASR) is provided as a cloud service, it is easy to collect voice and application domain data from users. Harnessing these data will facilitate the provision of more personalized services. In this paper, we demonstrate our transfer learning-based knowledge service that built with the user-generated data collected through our novel system that deliveries personalized ASR service. First, we discuss the motivation, challenges, and prospects of building up such a knowledge-based service-oriented system. Second, we present a Quadruple Transfer Learning (QTL) method that can learn a classification model from a source domain and transfer it to a target domain. Third, we provide an overview architecture of our novel system that collects voice data from mobile users, labels the data via crowdsourcing, utilises these collected user-generated data to train different machine learning models, and delivers the personalised real-time cloud services. Finally, we use the E-Book data collected from our system to train classification models and apply them in the smart TV domain, and the experimental results show that our QTL method is effective in two classification tasks, which confirms that the knowledge transfer provides a value-added service for the upper-layer mobile applications in different domains.

• Journal of the Korea Society of Computer and Information
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• v.20 no.2
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• pp.231-239
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• 2015

This study aimed to design and apply the technological pedagogical and content knowledge(TPACK) model to pre-service education program, and to analyze its results for attending student's questionnaire. At first, a lecture that designed to elevate one's technological knowledge was studied and implemented. To perform this study, TPACK survey instruments were distributed to pre-service teacher group A who took the designed lecture and group B who took ordinary ICT literacy lecture. The results showed that TK, TCK, TPK, and TPACK improved significantly in group A, and significant positive corelation shows among 7 subcategories of TPACK. Based on the result of this study, we suggested that pre-service teacher education should consider the combination of pre-service education program and technology knowledge in TPACK model.

• Knowledge Management Research
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• v.20 no.3
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• pp.17-38
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• 2019

Rrecently, companies have made great efforts to satisfy various needs and heightened expectations of customers, and the importance of customer center as customer contact department for customer relationship management is increasing. In the knowledge ecosystem, corporate customer centers are emerging as a new alternative to acquiring corporate competitiveness by increasing sales and increasing market share by improving marketing support activities and customer relationship management at customer contact points. As a result, the interest in the customer center has increased rapidly because it provides the opportunity to contact with the customer. In addition, in the era of the fourth industrial revolution, the customer center, which is a collection of information and communication technologies, has a big databased voice recognition technology to elaborate customer service, thereby enhancing customer satisfaction and contributing to marketing through continuous interaction with customers. Of course, we have the opportunity to transform into the frontline business intelligence front for customer knowledge. This study is a comparative case study on how the customer center of K Life Insurance that takes the lead in the customer center industry has successfully renewed and established their key information systems to improve customer services and reinforce marketing support competencies. Based on the above, this study will present factors affecting successful implementation and settlement of the customer service information systems of customer centers by independently analyzing two individual cases.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.42 no.2
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• pp.36-48
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• 2019

As the importance of Knowledge Management System (KMS) in the military increases, Republic of Korea Army (ROK Army) developed Army Knowledge Portal. Although the members in the military are encouraged to use the portal, few members currently use it. This study was conducted to find variables to predict the user's intention to use the portal, which contributes to activating the use of Army Knowledge Portal in the army. On the basis of Technology Acceptance Model (TAM), ten variables such as perceived ease of use, general information security awareness, information security awareness, expectation for external rewards, expectation for relationships, sense of self-worth, attitude toward compliance with security policy, attitude toward knowledge sharing, intention of non-combat knowledge sharing, and intention of combat knowledge sharing were considered as independent variables. 105 participants on active duty who currently use or have experience to use the portal participated in this study. The results indicated that general information security awareness and information security awareness increases compliance with the information security policy. In addition, the attitude toward knowledge sharing is enhanced by expectations for relationship and sense of self-worth. Based on the results, the authors propose the need for policy alternatives to reinforce the reward system and security policy, which activates the use of Knowledge Portal Service for ROK Army.

• Proceedings of the Korea Information Processing Society Conference
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• 2022.05a
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• pp.256-259
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• 2022

BaaS(Blockchain as a Service)는 블록체인의 사용이 어렵다는 단점을 유연한 자원운용이 가능하고 뛰어난 접근성의 특징을 가진 클라우드와 접목하여 쉽게 블록체인을 구축하고 사용할 수 있도록 해주는 클라우드 서비스이다. BaaS 의 등장으로 블록체인의 접근성은 큰 범위로 증가하였으며 다양한 도메인에 활용되고 있다. 하지만 클라우드 기반 서비스이기 때문에 클라우드 서비스의 문제점인 보안 이슈가 제기되었다. 본 논문에서는 BaaS 에 ZKP(Zero-Knowledge Proof)와 엣지 컴퓨팅 기술을 활용하여 보안성을 제공할 수 있는 새로운 BaaS 모델인 EBaaS 를 제안한다. EBaaS 는 엣지 컴퓨팅 기술을 적용하여 클라우드 서비스 공급업체에 대한 데이터 종속성을 제거하고 블록체인의 고가용성을 제공할 수 있으며 ZKP 를 활용하여 내부적으로 민감한 데이터에 대한 보안성도 제공할 수 있다.

• The Journal of Information Systems
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• v.19 no.3
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• pp.181-208
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• 2010

As knowledge-based society comes to the fore, sharing knowledge becomes a hot issue. Among various types of knowledge, a significance of software(applications) and contents is a huge in a current society. Moreover, along with appearance of smartphone, for instance iPhone, Application Store(also known as AppStore) utilized as a common gateway for sharing software and contents, brings a big interest for many users and developers. However, prior research to understand users' behavior on AppStore has been a scant. Therefore, the main purpose of this study is to investigate the impact of key smart service environmental factors on AppStore in order to empirically explain users' psychological feelings of intention to use AppStore. Based on a well-known technology adoption model, TAM, the study incorporates three main characteristics(user, society, and service) with six constructs(Innovation, Enjoyment, Subjective Norm, Information Level, Content variety, and Cost), influencing perceived usefulness, which then affects users' intention to use AppStore. Results provide evidence that support the tested hypotheses. The implications of the findings suggest a new theoretical work for future AppStore research and offers suggestions that the researchers and practitioners of AppStore should consider regarding the development of application and contents.

• Journal of Information Technology Services
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• v.12 no.4
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• pp.461-472
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• 2013

Today, In the Service Industry are more getting a lot of convergence of IT utilization. And global IT companies are strengthening that platform based Services Ecosystems. These business in the field, Ecosystem Competitive strategy is difficult to imitate. And this strategy is generated organic Business Model that a by Competitive-Predominance to brings. In addition, the added value of the Service Industry is taken, a new type of job creation by the ripple-effect is huge. However, existing the Ecosystem Theory of Business is a lack of research on the use. Thus, Ecosystem Construction conditions is very difficult. This study is try to successful Platform Case's Analysis such as Apple, Google, Amazon, eBay's. These Ecosystems is that want to know the Major attributes. At first, would be analyzing to previous research, the Service and Knowledge Services' major attributes and Ecosystem studies' major attributes to grasp. Then, from a Group of Experts is to assess the importance. Finally, according to each Platform, examined the Correlation of Major Attributes.

• Knowledge Management Research
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• v.24 no.3
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• pp.35-52
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• 2023

The purpose of this study is to review the theoretical discussion on innovation and explore the direction of innovation based on the characteristics of Commissioned-service-type quasi-governmental institutions. In addition, by exploring the main contents and directions of innovation for knowledge creation, this study aims to derive directions for innovation in Commissioned-service-type quasi-governmental institutions. Since an innovation project is both a business and a public service, I conducted a theoretical review to categorize innovation projects using the discussion of service innovation. According to the theoretical framework, innovation in the public sector begins with exploring changes in environmental and social values. This process leads to the establishment of innovation goals and directions, as well as innovation tasks linked to the core competencies of each institution. It is important to note that the institutional conditions and characteristics of the contracting organization should be taken into account. In conclusion, considering these characteristics, Commissioned-service-type quasi-governmental institutions should check their efforts to achieve their innovation tasks and diagnose the conditions for innovation to which type of organization they belong.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2008.10a
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• pp.703-707
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• 2008

Nowadays, Internet becomes an essential element in our life. We can make use of numerous on-line services through Internet such as information search, on-line shopping, e-mail service, etc. But, while getting the benefits of Internet service, invasion of our privacy frequently occurs because on-line service providers tend to request excessive or unnecessary personal information. So, there have been some researches on anonymous authentication, which means that user can authenticate herself, not revealing her identity or personal information. But, most of the researches are not somewhat applicable to current authentication infrastructure. In this paper, we propose a pseudonym-based anonymous PKI with short group signature. Using our proposed scheme, we can provide anonymity with conditional traceability to current PKI.

• Journal of KIISE:Information Networking
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• v.37 no.2
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• pp.99-108
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• 2010

The Wireless Ad Hoc network is discussed as a core technology for ubiquitous computing, and the smart tag technology is currently being actively discussed as a part of the sensor network. Thus, considering its security may advance the realization of ubiquitous computing. RFID (Radio Frequency Identification) technology using the smart tag technology as a part of the sensor network is currently in the limelight. In particular, when RFID is applied to a knowledge management system managing various data, data mobility and management convenience are ensured and automated knowledge service can be provided to users. Accordingly, this paper to proposed a secure scheme for mobility knowledge management systems using multi-agents differentiated from the existing knowledge management systems. Specifically, the proposed scheme designates user's authentication and privilege information in multi-agents and provides effective knowledge service through grouping based on user information. Moreover, even user's movement, the proposed scheme ensures service availability and provides continuous information through communication with multi-agent systems.