• 한국식품영양학회지
• /
• 제31권1호
• /
• pp.173-184
• /
• 2018

This research was conducted to examine coffee shop customers' preference and satisfaction by different types of promotion. Research samples ware adults with experience of any form of coffee shop promotion (n=209). Descriptive statistics, Chi-square, t-test and one-way ANOVA were used to analyze the relations among variables. Results showed that 'free coupon' was the most preferred ones. SNS was the most frequently used search method for coffee shop coupon promotion information. The most preferred event promotion was 'freebies', and preference levels were significantly different by age and employment status. 'Barista experience' was ranked highest in preference among cultural experience events. Drinking coffee was the most important purpose of visiting coffee shops, especially among unemployed, twenties, and women respondents. Coupon was evaluated the highest in usefulness and satisfaction among the three promotion methods. Event and cultural experience were preferred more by respondents in their twenties than those in their thirties. Results indicated that all promotion strategies are effective for increasing customer satisfaction and for inducing revisit. Findings also showed that preference for promotion was affected by customer characteristics such as age and gender. Therefore, coffee shops should consider using the most effective and attractive promotion strategy for their target market, while maintaining a consistent service quality level to fulfill customer expectation.

• 한국콘텐츠학회논문지
• /
• 제16권4호
• /
• pp.123-131
• /
• 2016

이 연구는 미술관 관람객을 대상으로 실시한 설문 조사 분석을 통해 미술관의 관람 동기와 관람을 통해 지각된 체험의 질이 관람 만족에 미치는 영향을 파악하고자 하였다. 요인 분석을 통해 미술관 관람 동기가 '지식 추구', '휴식 추구', '문화 동경', '유대 결속'의 차원으로 구성됨을 밝혔으며, 지각된 체험의 질은 '심미/오락', '교육', '일상 탈출', '소속감의 4개 차원으로 구성됨을 확인하였다. 이어 회귀 분석을 통해 동기와 지각된 체험의 질이 만족에 미치고 있음을 발견하였다. 이러한 분석 결과를 토대로 만족도 제고를 통한 박물관 운영의 개선을 위한 방안이 논의되었으며 후속 연구를 위한 아이디어가 제시되었다.

• 임상간호연구
• /
• 제14권2호
• /
• pp.83-92
• /
• 2008

Purpose: This study was done to identify the relationship between experiences of violence, and burnout and job satisfaction of emergency department (ED) nurses and to provide basic information to improve quality of life for nurses and quality of nursing care by increasing the ability of nurses to deal with violent situations and thus, improve job satisfaction. Method: Participants (n=153) were recruited in S and B cities from October 16 to December 22, 2007. Descriptive statistics, t-test, ANOVA, and Pearson correlation coefficient were used to analyze the data. Results: Level for ED nurse burnout was 2.54 out of a possible 4, and for ED nurse job satisfaction, 2.81 out of a possible 5. There were significant differences according to sex (t=-3.217, p=.002), total clinical career (F=5.805, p<.05), and clinical career in the ED (F=1.640, p<.01). There was a significant positive correlation between violence experience and burnout (r=.500, p<.001), and significant negative correlations between violence experience and job satisfaction (r=-.300, p<.001), and between burnout and job satisfaction (r=-.492, p<.001). Conclusion: The findings from this study indicate that experiences of violence in the ED decrease work efficiency of the nurses and increase burnout. So, it is important to reduce occurrences of violence in ED and to prepare programs for dealing with violence and providing emotional support in cases of violence directed at nurses.

• 한국직업건강간호학회지
• /
• 제28권4호
• /
• pp.230-241
• /
• 2019

Purpose: This study aimed to investigate the correlation between death anxiety, terminal care stress, and job satisfaction of new nurses, as well as to identify factors affecting job satisfaction using descriptive correlations. Methods: This study included 143 new nurses who had 3 to 12 months of experience in terminal care. Data were collected from January to February 2018, and were analyzed using descriptive statistics, t-test, ANOVA, Scheffe? test, Pearson's correlation coefficient, and hierarchical regression analysis. Results: There was a negative correlation between job satisfaction and terminal care stress (r=-.170, p=.043), while death anxiety and terminal care stress were positively correlated (r=.284, p=.001). The following findings demonstrated a significant effect on job satisfaction: lesser the clinical career experience, the lower the job load causing death anxiety and terminal care stress, and the higher the job satisfaction. Furthermore, the explanatory power of these factors was 15.1%. Conclusion: To assist new nurses within three months of joining in clinical adaptation, it is necessary to provide them with appropriate knowledge regarding terminal care through training, and with counseling opportunities for the psychological burdens they experience while caring for dying patients.

• 한국치위생학회지
• /
• 제5권1호
• /
• pp.1-13
• /
• 2005

The study aimed to estimate the importance of job tasks, job training requirement and work satisfaction felt by dental hygienists to help dental hygienists work efficiently and effectively. A total of 142 dental hygienists working in dental hospitals located in J participated in the study. A SPSS 10.10 for Windows was used for statistical analysis. The statistical significance was defined as ${\alpha}$=.05. The results of the study are summarized as follows: 1. The mean score for the importance of job tasks was 4.09. The respondents considered dental clinic management and assistance to dentists the most important among their job descriptions showing the mean score of 4.44. The need for job training was 4.15 in average. The respondents wanted to have training on how to make a dental health insurance claim to receive payment other than any training with the mean score of 4.42. The work satisfaction of the respondents was 3.65 in average. The respondents were most satisfied with their work in dental assistance. 2. By the category of job tasks, the levels of importance of job tasks, job training requirement and work satisfaction were higher in plague removal with an ultrasonic scaler related to clinical oral prophylaxis, pit and fissure sealants related to preventive dental treatment and instruction in the correct usage of toothbrush related to public dental health education 3. In dealing with dental radiation machines, the radiation protection was considered the most important. While the training for periapical radiography was most needed, the respondents were satisfied with working in the same area. The levels of job importance, training requirement and work satisfaction were high in preventive dental care in the community performed in relation to the public dental health care. 4. In the dental health insurance claim category, the levels of importance of job task, training requirement and work satisfaction were higher in insurance claiming. The levels of job importance and training requirement were high in dental clinic management and assistance to dentists performed for preventive dental treatment. The work satisfaction was higher in maintaining medical chart records. The levels of job importance, training requirement and work satisfaction were higher in dental assistance in relation to dental protection. 5. There was significant relationship between the level of importance and work experience. Those with a longer period of work experience had higher levels of job importance in dental health insurance claim, dental clinic management and assistance to dentists and the overall task(pE0.05). 6. A significant relationship was observed between the need for job training in dental cleaning and preventive dental treatment and work experience. Those with more than 8 years of work experience demonstrated that job training is most needed(pE0.05). 7. The work satisfaction level was higher in the group with more than 8 years of work experience, compared with those in other work experience periods(pE0.05). 8. A positive correlation was seen between the level of importance and the need for job training among three variables.

• 한국자연치유학회지
• /
• 제8권1호
• /
• pp.40-51
• /
• 2019

목적: 본 연구의 목적은 전라북도 지역 고등학생 568명을 임의 선정하여 학교 진로교육(진로상담, 진로 및 직업체험, 진로캠프, 기업가 정신 및 창업 체험, 현장견학, 대학 혹은 전공체험, 및 창의적 체험활동)에 참여한 학생들의 진로교육 만족도에 따른 진로결정 자기효능감이 목표선택, 직업정보, 문제해결, 미래계획에 나타나는 영향을 분석하는 것이었다. 각 항목별로 만족도에 따라서 3개의 상(a), 중(b), 하(c)집단으로 분류하여 분석하였다. 방법: 진로교육 상담 후에 설문지로 조사하였다. 결과: 진로상담, 진로 및 직업체험, 대학 혹은 전공체험, 창의적 체험활동 수업의 만족도에 따른 진로결정 자기효능감은 목표선택, 직업정보, 문제해결 및 미래계획 항목에서 a>b>c집단 순이며, a집단이 b 및 c집단보다 높게 나타나서 유의한 차이를 나타냈다. 진로캠프, 기업가 정신 및 창업 체험 수업의 만족도의 평균치는 a>c>b집단 순으로 나타났으며, a·b·c집단의 수치 간에는 차이는 있으나 통계적으로 유의성은 없었다. 현장견학 수업의 만족도 평균치는 a>c>b집단 순으로 나타났고, a집단은 b와 c집단에 대하여 유의한 차이로 높았다. 결론: 진로교육의 만족도가 높으면 목표선택, 직업정보, 문제해결 및 미래계획에 대한 진로결정 자기효능감도 높아지는 것으로 나타났다.

• 한국보건간호학회지
• /
• 제5권2호
• /
• pp.53-66
• /
• 1991

The Purpose of this study is to provide the basic data necessary for the high level of nursing service and the efficiency plan of nurse's man power by analyzing job satisfaction level of public health services. The study population included all public health services(118) in health care center within Jeon Buk province. A Survey was conducted to collect data by a self-administered questionnaire from September I to December B, 1990. A Forty item questionnaire was designed to elicit data concerning how nurses feel about the factors of job satisfaction. All the data were analyzed by means of percentage, mean, anova, T-test, Pearsen's correlation coefficient. The Results of this study were summerized as follows. 1. General characteristics of PHN : age: $33.9\%\;20\~29$ years old education level: $52.6\%$ professional nursing college marital status: $75.5\%$ married religion: $50.5\%$ protestant clinical experience: $40.7\%$ no clinical experience public health nursing career: $47.9\%$ low 5years 2. Influencing factor of Job satisfaction desired duration of employment: $65\%$ needed duration, $18.3\%$ lifetime duration motives of employment: $40.8\%$ no special motive of employment desired organ of leave: $19.3\%$ public health clinic 3. Level of job satisfaction with job satisfaction components. The level of job satisfaction showed an average score 3.39 out of 5.0. Job prestige 4.09 was the highest among the components of Job satisfaction and was presented organizational requirement 3.69, Human relationship 3.66, task requirement 3.36, Autonomy 3.10, pay 2.46. 4. Level of job satisfaction with general characteristics. General characteristics(age, educational level, manital status, clinical experience, public health nursing carrier, duties, lincense and qualification) and job satisfaction was no relationship. 5. Level of job satisfaction with Influencing factor. Duration of desired employment (p<0.01) and motives of employment(p<0.001) was presented. 6. Relationship composing factor of job satisfaction and level of job satisfaction 6 components of job satisfaction was related all of job satisfaction. organizational requirement (r=0.93). Autonomy (r=0.93), Human relationship(r=0.92), task requirement (r=0.90), job prestige (r=0.83), pay (r=0.81)

• 한국산학기술학회논문지
• /
• 제20권2호
• /
• pp.552-561
• /
• 2019

본 연구에서는 해양 레저스포츠 체험센터가 제공하는 안전교육과 응급처치 대처능력, 체험만족도에 관한 구조적 관계 모형 검증을 규명하기 위하여 K도 S시에 위치한 해양레저스포츠 체험센터를 이용하는 남녀 307명을 대상으로 조사하였다. 자료수집기간은 지난해 6월 15일부터 8월 30일까지 조사를 받았다. 수집된 데이터는 SPSS/PC+ 20.0 및 Amos 16.0에 의해 통계적으로 분석되었다. 연구결과는 다음과 같다. 첫째, 해양레저스포츠 체험센터가 제공하는 안전교육이 응급처치 대처능력에 영향을 미치는 것으로 나타났다(t=3.425, p<.001). 둘째, 해양레저스포츠 체험센터의 안전교육은 체험 만족도에 영향을 미치는 것으로 나타났다(t=3.751, p<.001). 셋째, 해양레저스포츠 체험센터의 응급처치 대처능력은 체험 만족도에 영향을 미치는 것으로 나타났다(t=6.781, p<.001). 본 연구의 가설 검정을 위한 측정모형은 적합지수 .90이상으로 적합한 것으로 나타났다(GFI=.978, NFI=993, CFI=984). 이러한 연구 결과를 감안할 때, 해양 레저스포츠 체험센터를 이용하는 고객들은 의무적으로 안전교육을 받아야 해양 레저스포츠를 보다 안전하게 즐길 수 있고, 삶의 질을 높일 수 있기 때문에 안전교육 확대가 필요할 것으로 사료된다.

• 수산해양교육연구
• /
• 제27권5호
• /
• pp.1413-1423
• /
• 2015

This research paper looks into the interrelationships between physical self-perception, performance confidence, physical self-efficacy, dance flow and dance performance satisfaction with dance major students as the central figure. It also looks into the needs of dance majors, and in order to understand the accomplishment in dance and performance satisfaction, studies were carried out on 313 dance major students. According to this research, firstly, in the difference from physical self-perception according to general characteristics, specialists that major in dance have perception about one's body when specialists have a longer dancing time and experience. In the relationship between dancing experience and self-efficacy it could be seen that self-efficacy is postirely comelated with dancing experience. Also, in dance performance satisfaction, the more experience or time one encounters dance the higher the satisfaction. Secondly, when looking at the effect physical self-perception has on performance, confidence and self-efficacy, among the lower factors of physical self-perception, sports competence, condition and fitness have notable amount of effect on performance confidence. Thirdly, when looking at the effect on physical self-perception and self-efficacy, sports competence and condition have a certain amount of influence on body competence. Also sports competence, condition and fitness have some influence on physical confidence. Fourth, when looking at the influence of performance confidence and self-efficacy on dance flow, performance confidence, body competence and physical attraction have some effect on behavioral devotion. Lastry looking at the influence dance flow has on dance performance satisfaction, only behavioral devotion has much influence on dance performance satisfaction.

• 동서간호학연구지
• /
• 제14권1호
• /
• pp.5-13
• /
• 2008

Purpose: The study was to identify the relationship among perceived stress, coping strategies and satisfaction f clinical experience in nursing students and to examine difference of grade. Methods: A total 238 nursing students (second grade: 141 students, third grade: 97 students) from K. Womens' College were provided with self reported questionnaires from July 26, 2006 to July. 30, 2006. Perceived stress was measured using Perceived Stress Scale. Coping was measured using Coping Responses Inventory-Adult form. Satisfaction of clinical experience was measured using Satisfaction Inventory. The data were analyzed by descriptive statistics, t-test, ANOVA and Pearson's Correlation Coefficient with SPSS 12.0 program. Result: Participants showed that a high level of perceived stress score $2.71{\pm}.47$ of total 4 (2nd grad) and $2.67{\pm}.35$ of total 4 (3rd grade). Approach Coping Scales score of coping strategies was $68.19{\pm}6.06$ (2nd grade), $63.38{\pm}6.69$ (3rd grade) of total 96, then coping mechanism's mean among 2nd grade nursing students was higher than 3rd grade nursing students. Satisfaction score of clinical experience in 2nd grade nursing students was $3.01{\pm}.32$ and higher than 3rd grade ($2.99{\pm}.38$). There was a negative correlation r=-.264 (p=.000) between perceived stress during clinical practice and satisfaction. It was statistically significant. There was a positive correlation r=.154 (p<.05) between satisfaction score of clinical experience in nursing students and approach coping scales score. Conclusion: With these findings, we found that the more approach coping level, the more satisfaction of clinical practice. It is needed to developing effective teaching method and coping strategies for nursing students to improve their coping ability and prepare qualified nursing profession.