• Management & Information Systems Review
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• v.35 no.4
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• pp.229-250
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• 2016

This research was conducted to examine the effects of cognitive and emotional empathy amongst employees, and its contribution to the enhancement of the effectiveness of an organization. Further, 'job stress' was used as the moderating value. For this purpose, examination procedures were based on theoretical ground drawn from previous research papers, and an appropriate hypothesis established. Statistical methods were also employed to obtain empirical evidence. This study consisted of four variables. The independent variable is categorised into the factors of cognitive and emotional empathy. Job stress as the moderating value as well as job satisfaction and turnover intention as members of the dependent variable. A survey was carried out targeting employees of numerous firms working in teams, and a total of 324 samples were collected and processed by the software package SPSS 21 for windows as a means to verify the set study model and hypothesis. The results of the study are as follows: The two factor of cognitive and emotional empathy did not present with any significant effects. However, cognitive empathy in relation to job stress was found to inflict negative effects. The study also found the two factors to play a significant role in asserting positive effects on an individual's level of satisfaction on his/her job. While the study further explained that cognitive understanding had the tendency to impose negative effects on the turnover intention, emotional empathy did not demonstrate significant effects. Job related stress negatively effects the level of satisfaction of an individual's given task or a job and positive relation with turnover intention. It was confirmed that job stress had a degree of intermediary role upon other factors such as empathy, job satisfaction and turnover intention. The results of the study purported that empathy can raise the level of an individual's job satisfaction and kerb turnover intention. In order to accomplish depreciated levels of job related stress, it is vital that firms consistently input fervent endeavours to be subserved. It must be able to create an environment wherein employees may enjoy the improved structure of the company to empathies with each other. These transitions would allow firms to achieve maximum efficiency and improvements on the effectiveness of an organization.

• The Journal of the Korea Contents Association
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• v.21 no.1
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• pp.615-625
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• 2021

The purpose of this study were to examine the effects of neighborhood and mass media experience on the prosocial behavior of children and to verify the mediating effect of empathy. For this purpose, 419 5th and 6th elementary students living in Chungbuk area were included in this study. The data were analysed using SPSS and the main results of this study are as follows: First, the levels of positive mass media experience, empathy, and prosocial behavior were significantly higher in girls than boys and children who perceive their economic status as high showed higher satisfaction on their community environment, empathy, and prosocial behavior than the others. Also, neighborhood and mass media experience had significant effects on the empathy and prosocial behavior of children. Especially positive mass media experience was the most powerful predictor of empathy and prosocial behavior. Finally, the satisfaction of their community and the positive mass media experience had direct effects on the prosocial behavior of children and had indirect effects through empathy. That is, the partial mediating effects of empathy were verified. Based on the results, several practical intervention strategies for improving empathy and prosocial behavior of children were presented.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.22 no.5
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• pp.136-142
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• 2021

This study examined the influence of adolescents' perception of empathy and peer support on happiness. The subjects of this study were 113 adolescents from U-city. Frequency analysis, reliability analysis, correlation analysis, and multiple regression analysis were performed using the SPSS 22.0 program. First, in the effect of the empathy ability perceived by adolescents on the feeling of happiness, the sub-factors of the empathy ability, such as cognitive empathy and emotional empathy, had a significant positive effect on happiness. In particular, the cognitive empathy factor of the empathy ability has more influence on happiness. Second, in the relationship between the adolescents' peer support and feelings of happiness, the sub-factors of peer support, emotional support, and instrumental support had a significant positive effect on happiness. On the other hand, the sub-factors of peer support, informational support, and evaluative support did not affect happiness significantly. In particular, the emotional support factors have more influence on happiness than the instrumental support factors. This means that a higher level of empathy and peer support perceived by adolescents results in a higher feeling of happiness. This study provides basic data for preparing educational programs to improve adolescents' happiness

• The Journal of the Korea Contents Association
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• v.20 no.11
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• pp.88-100
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• 2020

This study explored the impact of perceiving communication and empathy skills of workers in the food service industry on communication satisfaction. This study surveyed 715 customers and workers. First, the result showed that the higher the people thought communication skills of worker were, the higher they felt satisfaction on communication in restaurants for both customers and workers. Workers perceived their communication kills better than customers did. Second, the higher the people thought empathy skills of worker were, the higher they were satisfied on communication in restaurants for both customers and workers. Workers perceived their empathy kills better than customers did. Lastly, multiple regression analysis results showed that communication and empathy skills independently had the impact on communication satisfaction for customers. But only communication skills had the impact on satisfaction amongst workers. Maybe the impact of empathy skill was included with that of communication skills. This indicated that there existed the perceptual difference between customers and laborers about communication satisfaction.

• Science of Emotion and Sensibility
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• v.18 no.4
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• pp.35-46
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• 2015

Prior research suggested that people generally show stronger intentions to help in-group members because people experience higher levels of empathy for those who are similar to themselves. The present research demonstrated that one's levels of cosmopolitanism would moderate the mediating role of empathy on the relationship between cultural similarities and helping intentions. In particular, it was examined how the mediator (empathy) affected the relation between cultural similarity and helping intention for participants with low to high levels of cosmopolitanism. Results indicated that participants with lower levels of cosmopolitanism showed stronger empathy as targets are more culturally similar to participants' own culture. Participants with higher levels of cosmopolitanism, however, reported the same levels of empathy regardless of targets' cultural similarity. The implications and limitations of the results were discussed.

• CELLMED
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• v.6 no.4
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• pp.26.1-26.3
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• 2016

The purpose of this article is to argue that Korean music, Yukjabaegi (six-bit songs), helps us overcome grief. It is not untrue to say that Yukjabaegi is among the greatest types of music in Korea. This is a testament to the prominence of this statue among Han Ak (Korean music, 韓樂). Empathy is an inherent human quality involving all parts of the brain which is also linked to feelings of love. Empathy is created the moment we imagine ourselves in someone else's situation. Moreover, if empathy is good for us, the generation of empathy may actually mobilize our strength. Koreans have superior strength in overcoming grief and difficult situations by singing together. Often Koreans feel that their lives and labors are difficult, they start singing Yukjabaegi because they consider grief and anxiety wear on a person more than hard work. Listening to and singing Yukjabaegi can cheer up people who feel as limp as a rag after hard labor. Tackling reality and venting the experience via creative expression is bound to be healthy. Under a change of the rhythm pattern, Yukjabaegi thus becomes a major form of amusement for those suffering from difficult situations and comes as a true friend to share in our grief with us. Singing together via Yukjabaegi is a time to share grief. Thus, this, author believes that it is related to empathy. It helps us overcome grief by means of music therapy.

• The Journal of the Korea Contents Association
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• v.16 no.11
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• pp.399-408
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• 2016

This research was conducted to analyze the relationship among school bullying types, collaboration empathy skills, and adaptation of school life. A survey was conducted for the research, and asked 213 adolescents in middle and high schools in capital area(middle school: 106, high school: 107). Data Analysis was used a two-step cluster analysis to classify the type of bullying, explanation of a prediction variable according to the groups were analyzed by a multiple logistic regression analysis. The results of analysis of the research are as in the following. First, experience of afflicting or suffering from school bullying had negative correlation with collaboration empathy skills, and also with school life adaptation. Secondly, assailant group and victim group of school bullying was related to the lack of collaboration skill, and also related with empathy skill. Thirdly, collaboration empathy skills was influential factor on the adaptation of school life. Based on the results, collaboration empathy skills reduce the experience of bullying, and have a positive impact on the adaptation of school life. It confirmed the need for a social skills training program and discussed the implications.

• Journal of Digital Convergence
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• v.18 no.5
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• pp.357-365
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• 2020

This study was examined the influence of self-esteem and empathy ability on attitude toward mental illness of nursing college students. The subjects were 256 nursing students who recruited from one college. Data collected from August 29 to September 9, 2019. Data were analyzed using IBM SPSS 25.0 program. The major findings were as follow; 1) There were significant differences in attitude toward mental illness according to grade, satisfaction for major and mental health volunteer experiences. 2) The attitude toward mental illness was positively correlated with self-esteem, cognitive empathy ability and emotional empathy ability. 3) Factors significantly influencing attitude toward mental illness were grade and cognitive empathy ability and these factors accounted for 23% of attitude toward mental illness. Through this study, cognitive empathy ability was confirmed as a factor affecting the attitude toward mental illness of nursing college students.

• Journal of Digital Convergence
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• v.16 no.1
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• pp.389-397
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• 2018

The purpose of this study was to examine the relationships among dementia knowledge, empathy, attitudes toward to dementia in caregivers of older adults with dementia. Data were collected 147 caregivers who worked in long term care centers. The self-report questionnaire was used for data analysis. SPSS Win. 21.0 was used to analyze data via descriptive statistics, Pearson correlation coefficient, and multiple regression. The mean score of dementia knowledge was $20.18{\pm}3.58$ out of 30, and the means of empathy was $82.12{\pm}9.68$ out of 105 and the means of dementia attitudes was $96.45{\pm}13.72$ out of 140. Attitudes toward dementia in caregivers differed significantly depending on their age, motivation of job. Attitudes also had a positive correlation with dementia knowledge and empathy. The most significant preditors of attitudes were empathy, job of motivation and age. These factors explained 33.0% of the variance for attitudes toward dementia. Above results suggest that dementia education programs depending on age, job of motivation, and empathy level is needed.

• Journal of Digital Convergence
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• v.16 no.1
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• pp.47-53
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• 2018

This study aimed to investigate the moderating effect of empathy between adolescents' self-esteem and aggression. For this study, 542 adolescents were surveyed in B county of Gyeongsangbukdo in Korea. Data were analysed using reliability analysis, frequency analysis, mean comparison analysis, correlation analysis and regression analysis for moderation. Major results are as follows. First, it was found out that adolescents' empathy were significantly different depending on gender, school level. But adolescents' aggression did not show any differences. Second, adolescents' aggression was negatively correlated with their self-esteem and empathy. Third, As a regression analysis, it was found that the male students showed a moderating effect of empathy between self-esteem and aggression, but the female students did not showed it. Based on these findings, it was suggested that programs for lowering aggressiveness of adolescents should be developed according to their environment and gender. In addition, the research through nationwide sampling, the research on the empathy related to the female students, and the study on the elementary school students were addressed.