• 아태비즈니스연구
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• 제14권1호
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• pp.427-437
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• 2023

Purpose - The purpose of this research is to examine the impact of job satisfaction related attributes on the level of life satisfaction of individuals with disabilities. Job satisfaction related elements consist of wage level, job stability, working condition, career development, and communication. Design/methodology/approach - For the data collection, this research made use of The Korean Panel Survey of Employment for people with disabilities, with the study period consisting of 2016-2018, and the number of observations measuring 4405. For the data analysis, the ordinary least square, fixed effect, and random effect regression models were used. Findings - The results indicate that the life satisfaction of people with disabilities is positively influenced by wage satisfaction, job stability satisfaction, working condition satisfaction, career development satisfaction, and communication satisfaction. Research implications or Originality - This study informs policy makers for the design of welfare for people with disability, specifically related to their labor conditions.

• Clinical and Experimental Pediatrics
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• 제58권12호
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• pp.466-471
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• 2015

Purpose: This study attempted to examine parental satisfaction with pediatric emergency care (PEC) in Korea and investigate the features influencing overall satisfaction. Methods: A nationwide, cross-sectional survey was conducted among parents who had taken their children to an Emergency Department (ED) in the three years prior to the study. A 21-item, structured questionnaire was administered to the parents through a web-based system. Participants' satisfaction levels and the strength of the association between PEC components and overall satisfaction were rated using a 7-point Likert scale. Results: In total, 1,000 parents participated in the survey, of which 402 (40.2%) stated that they were generally satisfied with the delivered PEC. Female participants, mothers, and parents with low-acuity patients were more likely to be dissatisfied with the delivered PEC. Although the ED environment was the lowest level of satisfaction, it did not significantly influence the respondents' overall levels of satisfaction. The most influential factors in terms of overall satisfaction were "nurses' professionalism" and "doctors' attitude and proper explanation". Conclusion: Parents' overall level of satisfaction with PEC is relatively low and is closely related to factors associated with ED personnel.

• Human Ecology Research
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• 제53권6호
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• pp.619-628
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• 2015

Baby boomers who have rebuilt the Korean economy over the last half a century are now transitioning into a silver generation who are over 65 years of age. New silver consumers are qualitatively and quantitatively different from the previous generation and are considered to be 'the single most consumption-leading generation.' The number of new silver consumers using department stores and traditional markets has increased. SPSS ver. 21.0 was used with the methods of frequency analysis, t-test, one-way analysis of variance (ANOVA), device master record test, and regression analysis. This research studies consumer satisfaction of new silver consumers on department stores and traditional markets among retailing. The improvement of the parking environment is the most urgent issue for traditional markets because the long-term assessments of parking areas indicate that it is necessary to provide improved convenience for consumers. Salesman satisfaction has improved and consumer satisfaction ranks salesman satisfaction high for traditional markets; however, price satisfaction is low and the distribution system should be improved to supply products at a lower price. Salesman and price satisfaction should be improved at depart stores. Traditional markets should also promote consumer satisfaction through consistent management to make consumers trust information in regards to quality control and production and distribution; in addition, department stores should increase consumer satisfaction by maintaining store systems such as product diversification and display, cleanness, and atmosphere.

• 한국콘텐츠학회논문지
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• 제15권2호
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• pp.233-241
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• 2015

이 연구에서는 경찰의 조직적 특성 중 경찰관서의 규모가 직무만족과 이직의도에 미치는 영향을 살펴보았다. 경찰관서 규모에 따른 직무만족 및 이직의도의 차이를 살펴보기 위해 독립변수는 관서규모와 급지, 종속변수는 직무만족과 이직의도로 구성하여 일원변량 분산분석(One-way ANOVA)을 실시하였다. 그 결과 관서규모와 급지 둘 다 직무만족과 이직의도에서 통계적으로 유의미한 수준의 차이가 발견되었다. 구체적으로 첫째, 관서규모에 따른 직무만족 수준에서는 경찰관이 근무하는 관서규모가 작을수록 직무 만족의 수준이 낮고, 관서규모가 클수록 직무만족의 수준이 높은 것으로 나타났다. 둘째, 관서규모에 따른 이직의도 수준에서는 통계적으로 유의한 결과는 아니나 경찰서 지구대 근무자 보다는 지방청 근무자의 이직의도가 상대적으로 낮게 나타났다. 셋째, 급지에 따른 직무만족 수준에서는 상급지 경찰서에 근무할수록 직무만족의 수준이 낮고 하급지 경찰서에 근무할수록 직무만족의 수준이 높은 것으로 나타났다. 넷째, 급지에 따른 이직의도 수준에서는 상급지 경찰서에 근무할수록 이직의도의 수준이 높고 하급지 경찰서에 근무할수록 이직의도의 수준이 낮은 것으로 나타났다.

• 경영과정보연구
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• 제1권
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• pp.293-307
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• 1997

This paper addresses the critical factors of customer satisfaction between department store which is characterized as a good service quality and discount store which has a competitive advantage on price dimension. The result showed that overall satisfaction of department store was slightly higher than that of discount store. Also, it was found that only service quality was a good indicator as a customer satisfaction of department store. However, overall satisfaction of discount store was significantly affected by both price and service quality. The study contributes to our understanding of how department store and discount store develop KSFs(key success factors) of customer satisfaction.

• 보건교육건강증진학회지
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• 제14권2호
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• pp.159-169
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• 1997

This research has been produced by asking 274 department of health students and 232 students majoring industrial department from 27. Aug. 1997 to 05. Sep. 1997 and the results are as follows. 1. Satisfaction level on the contents was good, as you see the department of health part's level was 3.22 and the industrial part's level 3.14. 2. Satisfaction level on the practice circumstances was of low, department of health part's level was 3.25 and the industrial part's level was 2.82. 3. Satisfaction level on the length of practice time was as follows: Department of health part's level was 3. 25 and the industrial part's level was 3.08. 4. Satisfaction level on the teaching skill during practice was totally different each other: Department of health part's level was 2.10 and the industrial part's level was 2.76. 5. Satisfaction level on the evaluation and personal relationship was as below. Evaluation-department of health part's level was 2. 57 and the industrial part's level was 3.17. Personal Relationship-department of health part's level was 2.60 and the industrial part's level was 3.15. 6. Total satisfaction level was as follow: department of health part's level was 2.74 and the industrial part's level was 3.04. The satisfaction level for the student of industrial part was higher them that of health part.

• 디지털융복합연구
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• 제12권8호
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• pp.389-396
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• 2014

본 연구는 물리치료학과 재학생들이 대학진학 후 전공에 대한 만족도를 분석하고, 전공 만족도에 영향을 미치는 요인이 무엇인지를 제시하고자 본 연구를 실시하였다. 일반적 특성에 따른 만족도에서 성별, 학과 선택시기에 따른 만족도에는 유의한 차이가 없었다. 고교계열, 학제, 학년, 학과선택 영향력에서는 학과 만족도에 유의한 차이가 나타났다. 학과만족도에 유의한 영향을 미치는 변수로는 인식만족, 교과만족, 일반만족, 관계만족이었다. 특히, 인식만족은 학과만족도에 가장 높은 표준화된 회귀계수 값을 보였다. 본 연구를 기초로 물리치료학과 학생들에게 학과만족도를 높이기 위해서는 사회적인 인식 수준과 높은 교육환경을 바탕으로 물리치료에 대한 흥미를 학생으로부터 이끌어내고 교수와 학생간의 관계 개선을 시킨다면 물리치료학과에 대한 만족도를 더 높일 수 있을 것이라 생각된다.

• 치위생과학회지
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• 제6권2호
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• pp.139-145
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• 2006

본 연구는 치위생과 학생들의 교육만족도에 미치는 영향을 알아보기 위해 경기도, 충청도, 전라도에 소재하고 있는 6개 대학 치위생과에 재학 중인 1학년과 2학년, 3학년 학생 1,840명을 대상으로 설문을 실시하였으며, SPSS WIN 12.0을 이용하여 분석한 결과 다음과 같은 결론을 얻었다. 1. 학년별 만족도의 차이는 '학과만족도', '전공만족도', '시설만족도', '강의만족도'가 통계적으로 유의한 차이를 나타냈다(p < 0.05). 2. 지역별 만족도의 차이는 '학과만족도', '전공만족도', '시설만족도', '강의만족도', '교수만족도' 모든 항목에서 통계적으로 유의한 차이를 나타냈다(p < 0.05). 3. 치위생과에 대한 만족도의 차이는 치위생과에 대한 사전지식(p = .000), 치위생과에 대한 인지 경로(p = .001), 치위생과에 대한 선택 시기(p = .025), 치위생과에 대한 선택 동기 (p = .000), 치위생과 졸업 후 취업분야(p = .016), 치위생과 졸업 후 취업기간(p = .0000) 등이 통계적으로 유의한 차이를 나타냈다.

• 간호행정학회지
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• 제4권2호
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• pp.405-418
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• 1998

The purpose of this study was to describe patients satisfaction with nursing care in the emergency department and factors influencing satisfaction rates. 1. The mean score of patient satisfaction with nursing care in the emergency departments was 2.70. The mean scores of patient satisfaction with different aspects of nursing care services were 3.05 for nursing services for psychological safety: 2.67 for technical competence: 2.49 for information giving: and 1.35 for discharge teaching. 2. Patient satisfaction with nursing care services provided. according to the general characteristics of the patients. was revealed as being significantly high for the groups of patients made up of those who were male. those over 51years of age. married subjects. those with an education level of high school or below level. housewives. Buddhists. and those in the middle economic level. Patient satisfaction with nursing care according to their service utilization in the emergency departments revealed that satisfaction was significantly high for patients who were in internal medicine. neurology or psychiatry. those admitted for the first time. those for whom the distance from the department to home was less than 30 minutes. patients who visited between monday and Friday and between 8AM and 4PM. patients who did not have to wait to be seen and those who stayed in the department less than 24 hours. 3. The correlation between the patients' general characteristics. nursing service utilization of the patients in the department and their satisfaction with nursing care showed that patients with longer waiting time had lower satisfactory scores for nursing service. 4. The registered nurses working in the emergency department reported that the main reasons for low satisfaction rates included 'over worked nurses' and 'too many patients' in the emergency department. In conclusion. the results of this study suggest the necessity of developing relevant nursing interventions for discharge teaching to increase patient satisfaction with nursing care services in emergency departments: and the need for adequate support from hospital administrators to improve patients' service utilization.

• 대한안전경영과학회지
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• 제9권6호
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• pp.205-214
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• 2007

Nowadays the customer is classified with external customers and the inside customers. Which are not only end users who consume products but also all people who contribute to their earnings through the management activity of the enterprise. Furthermore, the fact that the external customer satisfaction index and inside customer satisfaction index are closely related is supported by many researches. It is interpreted if the inside customer satisfaction is not improved, achievement of the external customer satisfaction cannot be easy. In this paper, First, we will deduce the inefficient index through DEA model in each department after setting up the weight of items of inside customer satisfaction and measuring them. Second, as well as research entire models about improvement methods of inside customer satisfaction getting improvement methods for reaching a goal in the minimum amount of efforts.