• Title/Summary/Keyword: Department Satisfaction

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The Effects of Job Satisfaction on the Life Satisfaction of Individuals with Disabilities

  • Yunho Ji;Jangheon Han
    • Asia-Pacific Journal of Business
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    • v.14 no.1
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    • pp.427-437
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    • 2023
  • Purpose - The purpose of this research is to examine the impact of job satisfaction related attributes on the level of life satisfaction of individuals with disabilities. Job satisfaction related elements consist of wage level, job stability, working condition, career development, and communication. Design/methodology/approach - For the data collection, this research made use of The Korean Panel Survey of Employment for people with disabilities, with the study period consisting of 2016-2018, and the number of observations measuring 4405. For the data analysis, the ordinary least square, fixed effect, and random effect regression models were used. Findings - The results indicate that the life satisfaction of people with disabilities is positively influenced by wage satisfaction, job stability satisfaction, working condition satisfaction, career development satisfaction, and communication satisfaction. Research implications or Originality - This study informs policy makers for the design of welfare for people with disability, specifically related to their labor conditions.

Parental satisfaction with pediatric emergency care: a nationwide, cross-sectional survey in Korea

  • Jang, Hye Young;Kwak, Young Ho;Park, Ju Ok;Kim, Do Kyun;Lee, Jin Hee
    • Clinical and Experimental Pediatrics
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    • v.58 no.12
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    • pp.466-471
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    • 2015
  • Purpose: This study attempted to examine parental satisfaction with pediatric emergency care (PEC) in Korea and investigate the features influencing overall satisfaction. Methods: A nationwide, cross-sectional survey was conducted among parents who had taken their children to an Emergency Department (ED) in the three years prior to the study. A 21-item, structured questionnaire was administered to the parents through a web-based system. Participants' satisfaction levels and the strength of the association between PEC components and overall satisfaction were rated using a 7-point Likert scale. Results: In total, 1,000 parents participated in the survey, of which 402 (40.2%) stated that they were generally satisfied with the delivered PEC. Female participants, mothers, and parents with low-acuity patients were more likely to be dissatisfied with the delivered PEC. Although the ED environment was the lowest level of satisfaction, it did not significantly influence the respondents' overall levels of satisfaction. The most influential factors in terms of overall satisfaction were "nurses' professionalism" and "doctors' attitude and proper explanation". Conclusion: Parents' overall level of satisfaction with PEC is relatively low and is closely related to factors associated with ED personnel.

Retailing Attribute Evaluation and Satisfaction of New Silver Consumers: Focus on Department Stores and Traditional Markets (뉴실버 소비자의 소매업태 속성평가 및 소비자만족도 연구: 백화점과 전통시장을 중심으로)

  • Kim, Soo Min;Lee, Seung Sin
    • Human Ecology Research
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    • v.53 no.6
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    • pp.619-628
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    • 2015
  • Baby boomers who have rebuilt the Korean economy over the last half a century are now transitioning into a silver generation who are over 65 years of age. New silver consumers are qualitatively and quantitatively different from the previous generation and are considered to be 'the single most consumption-leading generation.' The number of new silver consumers using department stores and traditional markets has increased. SPSS ver. 21.0 was used with the methods of frequency analysis, t-test, one-way analysis of variance (ANOVA), device master record test, and regression analysis. This research studies consumer satisfaction of new silver consumers on department stores and traditional markets among retailing. The improvement of the parking environment is the most urgent issue for traditional markets because the long-term assessments of parking areas indicate that it is necessary to provide improved convenience for consumers. Salesman satisfaction has improved and consumer satisfaction ranks salesman satisfaction high for traditional markets; however, price satisfaction is low and the distribution system should be improved to supply products at a lower price. Salesman and price satisfaction should be improved at depart stores. Traditional markets should also promote consumer satisfaction through consistent management to make consumers trust information in regards to quality control and production and distribution; in addition, department stores should increase consumer satisfaction by maintaining store systems such as product diversification and display, cleanness, and atmosphere.

The Effect of Police Department Size on Job Satisfaction and Turnover Intention among Police Officers (경찰관서 규모가 직무만족 및 이직의도에 미치는 영향)

  • Sin, Seong-Won
    • The Journal of the Korea Contents Association
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    • v.15 no.2
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    • pp.233-241
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    • 2015
  • In this study, I examine whether differences in the levels of job satisfaction and turnover intention exist with regard to the police department size. To accomplish this, a way ANOVA analysis of variance(One-way ANOVA) was conducted. As a result, a significant differences were found in job satisfaction and turnover intention according to the department size and grade. Specifically, first, in the job satisfaction level on the department size, the smaller department size was, the lower job satisfaction level was and the bigger department size was, the higher job satisfaction level was. Second, in the turnover intention level on the department size, the result was not statistically significant. Third, in the job satisfaction level on the department grade, the lower department grade was, the higher job satisfaction level was and the higher department grade was, the lower job satisfaction level was. Fourth, in the turnover intention level on the department grade, the lower department grade was, the lower turnover intention level was and the higher department grade was, the higher turnover intention level was.

A Study on the Determinations of Customer Satisfactions between Department Store and Discount Store (유통업태별 고객만족의 결정요인들에 관한 연구)

  • Kim Dong-Gyoon
    • Management & Information Systems Review
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    • v.1
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    • pp.293-307
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    • 1997
  • This paper addresses the critical factors of customer satisfaction between department store which is characterized as a good service quality and discount store which has a competitive advantage on price dimension. The result showed that overall satisfaction of department store was slightly higher than that of discount store. Also, it was found that only service quality was a good indicator as a customer satisfaction of department store. However, overall satisfaction of discount store was significantly affected by both price and service quality. The study contributes to our understanding of how department store and discount store develop KSFs(key success factors) of customer satisfaction.

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Satisfaction Level on Practice Lesson of Student in Health and Industry Departments. (보건 및 공업계열 학생의 실습만족도에 관한 비교 연구)

  • 이순자
    • Korean Journal of Health Education and Promotion
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    • v.14 no.2
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    • pp.159-169
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    • 1997
  • This research has been produced by asking 274 department of health students and 232 students majoring industrial department from 27. Aug. 1997 to 05. Sep. 1997 and the results are as follows. 1. Satisfaction level on the contents was good, as you see the department of health part's level was 3.22 and the industrial part's level 3.14. 2. Satisfaction level on the practice circumstances was of low, department of health part's level was 3.25 and the industrial part's level was 2.82. 3. Satisfaction level on the length of practice time was as follows: Department of health part's level was 3. 25 and the industrial part's level was 3.08. 4. Satisfaction level on the teaching skill during practice was totally different each other: Department of health part's level was 2.10 and the industrial part's level was 2.76. 5. Satisfaction level on the evaluation and personal relationship was as below. Evaluation-department of health part's level was 2. 57 and the industrial part's level was 3.17. Personal Relationship-department of health part's level was 2.60 and the industrial part's level was 3.15. 6. Total satisfaction level was as follow: department of health part's level was 2.74 and the industrial part's level was 3.04. The satisfaction level for the student of industrial part was higher them that of health part.

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A Study on Satisfaction of Physical Therapy Majors in Gyeong-sang Province (일부 경상지역 물리치료(학)과 학생들의 전공만족도에 미치는 요인)

  • Kim, Jin-Seop;Lee, Dong-Yeop
    • Journal of Digital Convergence
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    • v.12 no.8
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    • pp.389-396
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    • 2014
  • This study was conducted to analyze the satisfaction level that students in physical therapy departments have with their major after they enter college; it also aimed to present the factors that affect that satisfaction. With regard to satisfaction in relation to general characteristics, no significant difference in satisfaction was shown between the two genders or among the times of selection of the department. Significant differences in satisfaction with the department were found for high school courses, school systems, grades, and the influences on the selection of the department. The variables that significantly affected satisfaction with the department were: satisfaction with perception, satisfaction with curricula, general satisfaction, and satisfaction with relationships. In particular, satisfaction with perception showed the highest standardized regression coefficient value for satisfaction with the department. Based on the results of this study, to enhance the satisfaction levels of students in physical therapy departments, interest in physical therapy should be drawn from the students based on social perception and high level educational environments, and the relationship between the processors and the students should be improved.

Factors that Affect Satisfaction of Education for Dental Hygiene Students (치위생과 학생들의 교육 만족도에 영향을 미치는 요인)

  • Kim, Song-sook;Go, Eun-Kyoung
    • Journal of dental hygiene science
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    • v.6 no.2
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    • pp.139-145
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    • 2006
  • This study aimed to examine the factors affecting education satisfaction of dental hygiene students by conducting surveys on a total of 1,840 first, second, and third year dental hygiene students enrolled in 6 colleges in Gyeonggi-do, Chungcheong-do, and Jeolla-do, and then using SPSS WIN 12.0 to analyze the results. The following results were obtained. 1. In terms of differences in satisfaction for each year, "department satisfaction", "major satisfaction", "facility satisfaction", and "lecture satisfaction" showed statistically significant differences (p < 0.05). 2. In terms of differences in satisfaction for each region, all of the categories - "department satisfaction", "major satisfaction", "facility satisfaction", "lecture satisfaction", and "lecturer satisfaction" - showed statistically significant differences (p < 0.05). 3. In terms of differences in satisfaction for the department of dental hygiene, the following factors showed statistically significant differences: general knowledge of dental hygiene (p = .000), channel of knowledge of dental hygiene (p = .001), timeframe of making decision to study dental hygiene (p = .025), motive for choosing dental hygiene (p = .000), career path after graduation (p = .016), and number of years at work after graduation (p = .0000).

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Patients Satisfaction with Nursing Care in the Emergency Department (응급실 이용현황과 환자의 간호만족도 조사연구)

  • Kim, Do-Sun
    • Journal of Korean Academy of Nursing Administration
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    • v.4 no.2
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    • pp.405-418
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    • 1998
  • The purpose of this study was to describe patients satisfaction with nursing care in the emergency department and factors influencing satisfaction rates. 1. The mean score of patient satisfaction with nursing care in the emergency departments was 2.70. The mean scores of patient satisfaction with different aspects of nursing care services were 3.05 for nursing services for psychological safety: 2.67 for technical competence: 2.49 for information giving: and 1.35 for discharge teaching. 2. Patient satisfaction with nursing care services provided. according to the general characteristics of the patients. was revealed as being significantly high for the groups of patients made up of those who were male. those over 51years of age. married subjects. those with an education level of high school or below level. housewives. Buddhists. and those in the middle economic level. Patient satisfaction with nursing care according to their service utilization in the emergency departments revealed that satisfaction was significantly high for patients who were in internal medicine. neurology or psychiatry. those admitted for the first time. those for whom the distance from the department to home was less than 30 minutes. patients who visited between monday and Friday and between 8AM and 4PM. patients who did not have to wait to be seen and those who stayed in the department less than 24 hours. 3. The correlation between the patients' general characteristics. nursing service utilization of the patients in the department and their satisfaction with nursing care showed that patients with longer waiting time had lower satisfactory scores for nursing service. 4. The registered nurses working in the emergency department reported that the main reasons for low satisfaction rates included 'over worked nurses' and 'too many patients' in the emergency department. In conclusion. the results of this study suggest the necessity of developing relevant nursing interventions for discharge teaching to increase patient satisfaction with nursing care services in emergency departments: and the need for adequate support from hospital administrators to improve patients' service utilization.

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A study on the Plan for Enhancing Internal Customer Satisfaction for Hybrid Weight (혼합 가중치를 고려한 내부고객만족 향상 방법에 관한 연구)

  • Kim, Chang-Soo;Lee, Mun-Kyo;Lim, Sung-Uk
    • Journal of the Korea Safety Management & Science
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    • v.9 no.6
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    • pp.205-214
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    • 2007
  • Nowadays the customer is classified with external customers and the inside customers. Which are not only end users who consume products but also all people who contribute to their earnings through the management activity of the enterprise. Furthermore, the fact that the external customer satisfaction index and inside customer satisfaction index are closely related is supported by many researches. It is interpreted if the inside customer satisfaction is not improved, achievement of the external customer satisfaction cannot be easy. In this paper, First, we will deduce the inefficient index through DEA model in each department after setting up the weight of items of inside customer satisfaction and measuring them. Second, as well as research entire models about improvement methods of inside customer satisfaction getting improvement methods for reaching a goal in the minimum amount of efforts.