• Journal of the Korea Safety Management & Science
• /
• v.8 no.3
• /
• pp.171-187
• /
• 2006

Modern management considers customer satisfaction as a baseline standard of performance and a possible standard of excellence for any business organization including the college. Quality function deployment(QFD) is a structured approach to seek out voice of customers, understanding their needs, and ensure that their needs are met. The strategy value proposed by Chien et al. combines importance, satisfaction, performance, and ability to enhance decision making effectiveness. But in their model, the correlation among the strategic alternatives isn't considered the decision chain and is therefore eliminated. This paper proposes how to calculate the new weight of columns to consider various strength levels of correlations matrix, representing the correlation among the strategic alternatives, using normalization procedure. The aim of this paper is to present and original customer satisfaction survey conducted in the college. Thus, this paper presents an original customer satisfaction survey in the college and provides to demonstrate the practical usage of the design model to compare this model with Chien's model.

• Proceedings of the Safety Management and Science Conference
• /
• 2007.04a
• /
• pp.241-247
• /
• 2007

Multi-criteria decision making is deducing the relativistic importance in the criterion of decision making and each alternative which is able to make a variety of choices measures the preferred degree in the series of low-ranking criterions. Moreover, this is possible by synthesizing them systematically. In general, a fun-diametral problem decision maker should solve for multi-criteria decision making is evaluating a set of activities which are considered as the target logically, and this kind of work is evaluated and synthesized by various criterions of the value which a chain of activities usually hold in common. In this paper, we study about effective consumer preference to towels made of paper according to the three kinds of intensities of products from some domestic company, using the AHP.

• Journal of the Korea Safety Management & Science
• /
• v.4 no.3
• /
• pp.131-140
• /
• 2002

Today's environment of enterprise is changing, They have to face customer' demands with the right product, the right service and supply them at the right time. And also cut down logistics and inventory cost and bring up the profit as much as they can. This means the change of putting enterprise first in importance to putting customer first importance. therefore to correspond to customer's demand, shorting lead time is becoming a essential condition. The answer to this changes of environment is supply chain management. In this paper, It consolidates the necessity on a LTV(Life Time Value) and analyzes data which is concerned of Customer Value. Under the these environments, defines the LTV(Life Time Value) rule that can improve the customer value. We solved this problems using AHP(Analytic Hierarchy Process) for consistency at relationship matrix, AHP(Analytic Hierarchy Process) is based on Saaty's consistency rate. If consistency rate is under 0.1 point, preference rate's weights are acceptable. This study develop a program for AHP weights and support Satty's consistency rate.

• Journal of the Korea Safety Management & Science
• /
• v.19 no.1
• /
• pp.169-179
• /
• 2017

The size of the market for SCM information systems have globally and steadily increased. And there are businesses that obtained innovative business performance by introducing SCM information systems. However, many businesses have still undergone trial and error in the process to introduce and operate SCM. As external factors including suppliers, customers, etc. and internal factors of businesses have been analyzed to be failure factors of executing SCM information systems, the businesses that try to introduce SCM information systems need to understand possible failure factors and establish the solutions. Therefore, this study tries to verify the diffusion of SCM information systems and effects on bullwhip effects. The study is expected to suggest empirical data that people will refer to the establishment of next counterstrategies according to the lapse of the period that systems are introduced based on theoretical bases related to the diffusion of SCM information systems.

• Journal of the Korean Institute of Navigation
• /
• v.23 no.4
• /
• pp.29-42
• /
• 1999

In the recent past, maritime safety research has been applied primarily to technological requirements and progression of regulations on standards of safety from which the ISM Code has resulted. Despite the engineering and technological innovations, significant marine casualties continue to occur, which indicates that human factors are an area requiring more focused attention. This paper aims to study the clear concept and its details of human factors in ship operating system through the investigation of researches presented so far. The purpose of studying human factors is to identify how the crew, the owners, the classification societies, and the regulatory bodies can work together to sever the chain of errors which are associated with every marine casualty. The human factors in ship operating system may be defined as the study and analysis of the interaction between the operator and system variables composing the system, most importantly the procedures and the crew and management follow.

• Journal of the Korea Safety Management & Science
• /
• v.3 no.4
• /
• pp.181-191
• /
• 2001

Integrated Supply Chain Management is a important subject for all enterprise activities as include logistics/sales, transfer and storage, manufacturing, purchasing of materials. A recent customer wants to receive high level service of all parts as Qualify, Delivery, Cost and Product. Therefore, Enterprise effort to supply for customers needs use some techniques like Data Mining, POS, MIS. Inventory and Logistics cost is the highest expense of all cost from first supplier to final customer on supply routine. So, SCM's basic purpose is reduce to that cost. So that this paper explain necessary, background, concept of SCM, analyze several using methodology and function of main SCM solution, after propose to ATP model include arithmetic procedure, functions, input data for determines available due date.

• Journal of the Korea Safety Management & Science
• /
• v.2 no.2
• /
• pp.187-200
• /
• 2000

The charge and discharge current in EPR(Ethylene Propylene Rubber), which were irradiated with the radiant capacity of 0~600 ［kgy/h］, have been measured in order to investigate the influence of the atmosphere (oxygen, air and vacuum) on electrical properties. It has been shown that the charge and discharge current increase as the amount of radiant capacity increases in air and vacuum atmosphere. This electrical property degradation can be speculated due to that the C＝O radicals or impurities, which comes from during shaping process, may act as dipoles. On the other hand, the charge and discharge current are shown to be higher in the amount of 1［kgy/h］ than these in 10［kgy/h］ in air atmosphere, because the charge and discharge current can be increased as the exposure time is extended with slower rate. Under the same amount of irradiation, the charge and discharge current in oxygen atmosphere are shown to be higher than those in vacuum. This is possibly due to that the main chain can be broken by oxidation when it is exposed to the $\gamma$ -rays.

• Journal of the Korea Safety Management & Science
• /
• v.5 no.4
• /
• pp.117-130
• /
• 2003

This paper examines to focus on General Strategy of e-logistics activity for SCM(Supply Chain Management) Build-up, especially the field service logistics Integration. And this research analyzes the case study(Business of Strategy Group Unit) Survey) involving effective logistics management that leads customer satisfaction, seeking to find out the key elements of competitive policy. Because problems arise from the differences between their goals and structures, which cause each sied to feel vulneralbe to opportunism or shirking of responsibilities by the other. The goal of a logistics system is to ensure that every family planning client always receives the contraceptives partner wants, and that they are in good condition and have not expired. In order to select, procure, and distribute the right quantities of the right contraceptives, managers of the logistics system must keep informed of the rates of use of each contraceptive and of the quantity of available supplies. As a result, We propose that a firm's e-logistics strategy is an important locus innovation and a crucial source of value creation for the firm its suppliers, partners, and customers.

• Journal of the Korea Safety Management & Science
• /
• v.17 no.3
• /
• pp.279-287
• /
• 2015

본 연구는 공급자(supplier), 중간공급자(distributor) 그리고 고객(customer)으로 구성된 2 단계 공급사슬에서 퇴화성 제품(deteriorating products)에 대한 중간공급자의 재고모형을 분석하였다. 문제 분석을 위해 공급자는 중간공급자의 수요 증대를 목적으로 중간공급자의 주문 크기에 따라 차별적으로 외상 기간을 허용하고, 최종 고객의 수요는 중간공급자의 재고 수준에 따라 선형적(linearly)으로 증가한다는 가정 하에 모형을 분석하였다. 중간공급자의 이익을 최대화하는 경제적 주문량 결정 방법을 제시하였고, 예제를 통하여 그 해법의 타당성을 보였으며, 민감도 분석을 통하여 퇴화율이 재고정책에 미치는 영향을 분석하였다.

• Journal of the Korea Safety Management & Science
• /
• v.14 no.4
• /
• pp.79-83
• /
• 2012

This study analyzes introduction state of Green SCM technology in domestic and overseas area and suggests how to reduce greenhouse gases of logistics in the future. Thus, introduction state of Green SCM was reviewed by building and integrating logistic-related informatization systems such as WMS and TMS. And how to apply the system to track toxic substance in supply chain was performed to manage toxic substance. Therefore, it will be necessary to develop a device to display and collect vehicle condition & log through OBD-II, which is widely adopted, and hardware to measure, collect, and monitor carbon dioxide emission and power consumption of fixed facilities.