• Journal of Families and Better Life
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• v.23 no.4 s.76
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• pp.79-89
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• 2005

This study was conducted to encourage dissatisfied consumers to initiate an active complaining process over beauty salon services as well as to reduce consumer dissatisfaction at the time of using such services. A questionnaire survey was conducted with female consumers over the period between December 1 and December 20, 2004. A total of 753 questionnaires were used for the final analysis. The following findings were obtained: 1. Consumer dissatisfaction index with beauty salon services was 23.02 (65.77/100) and the respondents showed the highest level of dissatisfaction with the price. 2. The level of complaints about beauty salon services was very low, as shown by the index value 7.12 (25.43/100). Most of the respondents simply did not go back to the particular beauty shop, or complained privately to people around them when they felt dissatisfied with beauty service. 3. Benefit awareness and level of dissatisfaction had the greatest effect on the complaint behavior about unsatisfaction beauty salon services.

• Proceeding of Spring/Autumn Annual Conference of KHA
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• 2009.11a
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• pp.162-167
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• 2009

With the introduction of the ubiquitous technology, the housing culture centers of construction companies have demonstrated future housing image and technology. However, ubiquitous home services are technology oriented items. The purpose of this study was to identify u- services which were realized in domestic future housing and to compare those with services the residents needed greatly refer to researches related to demand for u-service. For this study, field studies were conducted with 3 domestic future housings and precedent studies on demand for u-service were analyzed according to the standard of residents' demand. The results of the study showed that residents prefer u-services for security and control of indoor environment for housework and leisure life. As a result, u-services which residents needed mainly did not correspond with those that were displayed in future housing.

• 한국약용작물학회:학술대회논문집
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• 2011.04a
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• pp.172-173
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• 2011

• Proceeding of Spring/Autumn Annual Conference of KHA
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• 2003.11a
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• pp.201-206
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• 2003

The purpose of this study is to find out the residents' needs fer the residential services according to residents' characteristics in multi-family housing. The results of this study are as follows 1) It was found that the 22 elements were selected as the residential services and they were categorized by 5 factors for the analysis 2) The ranked favorable needs of residential-services were the garbage separation(M=3.97), the apartment complex management (M=3.89), the parking management(M=3.88) etc. orderly. 3) As to there results analyzing the needs for the residential services, it was found that there were differences in needs according to the residents' characteristics. Therefore, this study emphasized on the necessity of the planning to classify the residential services according to the residents' characteristics.

• Asia pacific journal of information systems
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• v.14 no.4
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• pp.147-162
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• 2004

A major difference between on-line services and off-line services is in the quality of the service they provide. On-line services lack of dynamic interface between customers and service providers. Traditional studies on personalizing web services do not consider the intimacy level of customers to web services. This study suggests a web personalizing method to satisfy customers in on-line using intimacy theory, cluster analysis, and data mining. The goal of this study is to support customers in web with more intimate service. It also offers improved services to customers by personalizing web services dynamically.

• The Journal of Korean Medicine
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• v.32 no.1
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• pp.97-108
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• 2011

Objective: This study aimed to analyze the utilization of Oriental medical services and its determinants among the elderly. Method: Data from a Korean longitudinal study of aging was used. Regression analysis was used to find the determinants of the utilization of medical care. Results: People with low education and low income were more likely to use Oriental medical services. Determinants of using Oriental health service were sex, marriage, income, subjective health condition, activity restriction due to pain, and chronic disease. Among them, only subjective health condition and activity restriction due to pain were significant determinants of frequency of and expenditure on Oriental medical services. Especially, activity restriction due to pain was a significant factor in the use of Oriental medical services, but not in the use of Western medical services. Conclusion: Treatment related to pain was closely associated with Oriental medical services. These treatments need to be developed with scientific and clinical evidence.

• Journal of Information Science Theory and Practice
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• v.2 no.2
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• pp.33-47
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• 2014

Mobile devices are the most important equipment for accessing various kinds of services. These services are accessed using wireless signals, the same used for mobile calls. Today mobile services provide a fast and excellent way to access all kinds of information via mobile phones. Mobile service providers are interested to know the access behavior pattern of the users from different locations at different timings. In this paper, we have introduced an associated tree for analyzing user behavior patterns while moving from one location to another. We have used four different parameters, namely user, location, dwell time, and services. These parameters provide stronger frequent accessing patterns by matching joins. These generated patterns are valuable for improving web services, recommending new services, and predicting useful services for individuals or groups of users. In addition, an experimental evaluation has been conducted on simulated data. Finally, performance of the proposed approach has been measured in terms of efficiency and scalability. The proposed approach produces excellent results.

• Journal of Information Technology Services
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• v.7 no.4
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• pp.301-317
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• 2008

Product-related services in manufacturing industry are different from typical services in service industry. Product-related services ensure proper product functioning, provide additional repurchase, and offer attractive margin Product-related services in manufacturing industry are not core activity but taking supporting roles, while services in typical service industry are core parts. The purpose of this study is to investigate the role of communication in linking IT and product-related logistics service in manufacturing industry. The relationships among IT, communication, logistics service and business performance are explored using a path analysis. The empirical research reveals that higher degree of IT usability leads to increased communication, and in turn, communication affects logistics service, and ultimately business performance. In addition, this study shows communication plays an intermediate role in linking IT to logistics service.

• 한국약용작물학회:학술대회논문집
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• 2009.05a
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• pp.409-410
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• 2009

• International Journal of Advanced Culture Technology
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• v.10 no.3
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• pp.156-163
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• 2022

Social services are divided into care services and other support services for the elderly, children and the disabled. These social services are the subject of great policy interest in that they can create two effects at the same time: increase in labor demand for service providers and increase the possibility of long-term accumulation of human capital for service recipients. Therefore, this study aims to confirm the hypothesis according to whether the use of social services affects family relationships and the effects of social service users' psychological adaptation on marital and parent-child relationships even when other related variables are controlled. The final result of this thesis is a regression analysis to find out the effect of psychological adaptation on the family relationship, spouse relationship, and relationship with children of subjects who have experience using social services. -.661, p=0.001), the higher the psychological adaptation, the higher the spouse satisfaction (β=.465, p=0.001) and relationship satisfaction with children (β=.360, p=0.001). In other words, it was found that the more depressed the psychologically, the more negative the relationship with spouse and children.