• Journal of the Korea Society of Computer and Information
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• v.19 no.11
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• pp.159-166
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• 2014

In this paper, we examine the role of emotional acoustic cues including both prosody and voice quality parameters for the modification of a word sense. For the extraction of prosody parameters and voice quality parameters, we used 60 pieces of speech data spoken by six speakers with five different emotional states. We analyzed eight different emotional acoustic cues, and used a discriminant analysis technique in order to find the dominant sequence of acoustic cues. As a result, we found that anger has a close relation with intensity level and 2nd formant bandwidth range; joy has a relative relation with the position of 2nd and 3rd formant values and intensity level; sadness has a strong relation only with prosody cues such as intensity level and pitch level; and fear has a relation with pitch level and 2nd formant value with its bandwidth range. These findings can be used as the guideline for find-tuning an emotional spoken language generation system, because these distinct sequences of acoustic cues reveal the subtle characteristics of each emotional state.

• Journal of KIISE:Software and Applications
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• v.36 no.6
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• pp.491-497
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• 2009

This paper proposes a new feature weighting method for document sentiment classification. The proposed method considers the difference of sentiment intensities among sentences in a document. Sentiment features consist of sentiment vocabulary words and the sentiment intensity scores of them are estimated by the chi-square statistics. Sentiment intensity of each sentence can be measured by using the obtained chi-square statistics value of each sentiment feature. The calculated intensity values of each sentence are finally applied to the TF-IDF weighting method for whole features in the document. In this paper, we evaluate the proposed method using support vector machine. Our experimental results show that the proposed method performs about 2.0% better than the baseline which doesn't consider the sentiment intensity of a sentence.

• Design Convergence Study
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• v.16 no.6
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• pp.137-152
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• 2017

This research aims to develop the companion robot experience design for elderly in korea based on needs-function deploy matrix of robot and emotion expression research of robot in multimodal interaction. First, Elder users' main needs were categorized into 4 groups based on ethnographic research. Second, the functional elements and physical actuators of robot were mapped to user needs in function- needs deploy matrix. The final UX design prototype was implemented with a robot type that has a verbal non-touch multi modal interface with emotional facial expression based on Ekman's Facial Action Coding System (FACS). The proposed robot prototype was validated through a user test session to analyze the influence of the robot interaction on the cognition and emotion of users by Story Recall Test and face emotion analysis software; Emotion API when the robot changes facial expression corresponds to the emotion of the delivered information by the robot and when the robot initiated interaction cycle voluntarily. The group with emotional robot showed a relatively high recall rate in the delayed recall test and In the facial expression analysis, the facial expression and the interaction initiation of the robot affected on emotion and preference of the elderly participants.

• The Journal of the Acoustical Society of Korea
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• v.36 no.6
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• pp.407-412
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• 2017

In this paper, we propose a speech emotion recognition method using a deep neural network based on the attention mechanism. The proposed method consists of a combination of CNN (Convolution Neural Networks), GRU (Gated Recurrent Unit), DNN (Deep Neural Networks) and attention mechanism. The spectrogram of the speech signal contains characteristic patterns according to the emotion. Therefore, we modeled characteristic patterns according to the emotion by applying the tuned Gabor filters as convolutional filter of typical CNN. In addition, we applied the attention mechanism with CNN and FC (Fully-Connected) layer to obtain the attention weight by considering context information of extracted features and used it for emotion recognition. To verify the proposed method, we conducted emotion recognition experiments on six emotions. The experimental results show that the proposed method achieves higher performance in speech emotion recognition than the conventional methods.

• Proceedings of the Korean Institute of Intelligent Systems Conference
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• 2001.12a
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• pp.199-202
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• 2001

일반적으로 음성신호로부터 사람의 감정을 인식할 수 있는 요소는 (1)대화의 내용에 사용한 단어, (2)톤 (Tone), (3)음성신호의 피치(Pitch), (4)포만트 주파수(Formant Frequency), 그리고 (5)말의 빠르기(Speech Speed) (6)음질(Voice Quality) 등이다. 사람의 경우는 주파수 같은 분석요소 보다는 론과 단어, 빠르기, 음질로 감정을 받아들이게 되는 것이 자연스러운 방법이므로 당연히 후자의 요소들이 감정을 분류하는데 중요한 인자로 쓰일 수 있다. 그리고, 종래는 주로 후자의 요소들을 이용하였는데, 기계로써 구현하기 위해서는 조금 더 공학적인 포만트 주파수를 사용할 수 있게 되는 것이 도움이 된다. 그러므로, 본 연구는 음성 신호로부터 피치와 포만트, 그리고 말의 빠르기 등을 이용하여 감성 인식시스템을 구현하는 것을 목표로 연구를 진행하고 있는데, 그 1단계 연구로서 본 논문에서는 화가 나서 내뱉는 알과 기쁠 때 간단하게 사용하는 말들을 기반으로 하여 극단적인 두 가지 감정의 독특한 특성을 찾아낸다.

• Journal of Advanced Marine Engineering and Technology
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• v.34 no.6
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• pp.871-879
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• 2010

In this paper, we present a system that classifies comments on a news article into a user opinion called a polarity (positive or negative). The system is a kind of document classification system for comments and is based on machine learning techniques like support vector machine. Unlike normal documents, comments have their body that can influence classifying their opinions as polarities. In this paper, we propose a feature weighting scheme using such characteristics of comments and several resources for opinion classification. Through our experiments, the weighting scheme have turned out to be useful for opinion classification in comments on Korean news articles. Also Korean character n-grams (bigram or trigram) have been revealed to be helpful for opinion classification in comments including lots of Internet words or typos. In the future, we will apply this scheme to opinion analysis of comments of product reviews as well as news articles.

• Journal of the Korea Convergence Society
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• v.7 no.6
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• pp.67-74
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• 2016

The study, was conducted to become conscious of the impact of emotional labour on dental hygienists' self-esteem with job stress. Participants were 205 dental hygienist's in the dental clinic. Data were gathered from Jan 3 to Jan 30, 2016, using structured questionnaires. The analysis shows that there was a negative correlation with self-esteem in emotional labour, however, positive correlation was presented in employment stress. It also appears to have no relationship between self-esteem and job stress. Therefore, emotional labour has a direct effect on increasing job stress and lowers self-esteem. The lowered self-esteem simultaneously has an indirect effect on increasing job stress. The measures to counter the problems of emotional labour of dental hygienist and education considering dental hygenist's self-esteem should be accomplished place to maintain the level of emotional labour and the clinic's determination to rectify the issues are essential.

• The Journal of the Korea Contents Association
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• v.15 no.5
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• pp.1-17
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• 2015

In domestic game market, the video game market is getting smaller and also decreasing funds and high level developers. So we need the software that can help us to make more realistic and high quality contents by non-expert developer in poor environments. In this paper, we selected global studio's animations which were scored good evaluation by public and critics as a well-made emotional expression that can convey the emotion properly. We selected movements that express emotions from the animation scripts by using Ekman's 6 basic emotions and Greimas' dynamic predicate, and then we had analyzed and categorized with the data. We also analyzed the movements for which data we needed to create specific movements to express emotions by using 'Animation Layer' that used in Unity's blending process. And suggest concept of the program that to create the emotional expression movements by using those analyzed data.

• Proceedings of the Korean Society of Computer Information Conference
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• 2024.01a
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• pp.55-58
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• 2024

최근 각 기업의 AI 면접시스템 도입이 증가하고 있으며, AI 면접에 대한 실효성 논란 또한 많은 상황이다. 본 논문에서는 AI 면접 과정에서 지원자를 평가하는 방식을 시각, 음성, 자연어처리 3영역에서 구현함으로써, 면접 지원자를 다방면으로 분석 방법론의 적절성에 대해 평가하고자 한다. 첫째, 시각적 측면에서, 면접 지원자의 감정을 인식하기 위해, 합성곱 신경망(CNN) 기법을 활용해, 지원자 얼굴에서 6가지 감정을 인식했으며, 지원자가 카메라를 응시하고 있는지를 시계열로 도출하였다. 이를 통해 지원자가 면접에 임하는 태도와 특히 얼굴에서 드러나는 감정을 분석하는 데 주력했다. 둘째, 시각적 효과만으로 면접자의 태도를 파악하는 데 한계가 있기 때문에, 지원자 음성을 주파수로 환산해 특성을 추출하고, Bidirectional LSTM을 활용해 훈련해 지원자 음성에 따른 6가지 감정을 추출했다. 셋째, 지원자의 발언 내용과 관련해 맥락적 의미를 파악해 지원자의 상태를 파악하기 위해, 음성을 STT(Speech-to-Text) 기법을 이용하여 텍스트로 변환하고, 사용 단어의 빈도를 분석하여 지원자의 언어 습관을 파악했다. 이와 함께, 지원자의 발언 내용에 대한 감정 분석을 위해 KoBERT 모델을 적용했으며, 지원자의 성격, 태도, 직무에 대한 이해도를 파악하기 위해 객관적인 평가지표를 제작하여 적용했다. 논문의 분석 결과 AI 면접의 다면적 평가시스템의 적절성과 관련해, 시각화 부분에서는 상당 부분 정확도가 객관적으로 입증되었다고 판단된다. 음성에서 감정분석 분야는 면접자가 제한된 시간에 모든 유형의 감정을 드러내지 않고, 또 유사한 톤의 말이 진행되다 보니 특정 감정을 나타내는 주파수가 다소 집중되는 현상이 나타났다. 마지막으로 자연어처리 영역은 면접자의 발언에서 나오는 말투, 특정 단어의 빈도수를 넘어, 전체적인 맥락과 느낌을 이해할 수 있는 자연어처리 분석모델의 필요성이 더욱 커졌음을 판단했다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.6
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• pp.3524-3533
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• 2014

The purpose of this study was to verify the differential influences of two emotional labor strategies on perceived CSS and burnout, and the mediating role of perceived CSS between emotional labor and burnout. The data was collected using self-reported questionnaires. A total of 568 hotel service employees who worked in various service jobs, participated in this study. The result indicated that surface acting had a positive influence on perceived CSS and burnout, and perceived CSS performed a mediating role between surface acting and burnout. In addition, deep acting had a negative effect on burnout but no effect on perceived CSS. As a result, deep acting reduced burnout without increasing perceived CSS, unlike surface acting. These results suggest that the two emotional labor strategies need to be treated differently. Finally, the implications and limitations of this study were discussed.