• Title/Summary/Keyword: 직무 경험

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The Effects of the Social Network of Disabled Wage Worker on Job Satisfaction :Centered on the Mediating Effects of Discrimination Experience (임금근로 장애인의 사회적 네트워크가 직무만족에 미치는 영향: 차별경험의 매개효과를 중심으로)

  • Ha, Kyeong hye
    • The Journal of the Korea Contents Association
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    • v.17 no.5
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    • pp.305-316
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    • 2017
  • The purpose of this study is to analyze the effect of the social network of disabled wage worker on discrimination experience and job satisfaction and the mediating effect of discrimination experience, based on this, we propose a solution. For this purpose, data of 805 people with Panel Survey of Employment for the Disabled were analyzed using data from the 8th year(2015). The results of the study are as follows: First, the social networks of disabled wage worker were found to reduce the discrimination experience and increase the job satisfaction. Second, the discrimination experience of disabled wage worker decreased job satisfaction and mediated the relationship between social network and job satisfaction. These results that the social network is important for the discrimination and job satisfaction of disabled people, and we suggest that is necessary to make efforts at government and enterprise level to strengthen the social network of the disabled.

Effects of Occupational Therapist's Experiences of Verbal Violence on Job Stress and Job Intention (작업치료사의 언어폭력 경험이 직무 스트레스와 이직 의도에 미치는 영향)

  • Han, Dae-Sung;Jeong, Eun-Hwa
    • Therapeutic Science for Rehabilitation
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    • v.10 no.3
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    • pp.123-135
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    • 2021
  • Objective : The purpose of this study was to understand the degree of verbal violence experienced by occupational therapist's and its effects on job stress and turnover intention. Methods : The data analyzed in this study were collected using a mobile device. We collected 316 responses to a questionnaire. Occupational therapists responded to the study. We analyzed their experiences of verbal violence from patients, and caregivers, job stress, and turnover intentions. Results : The results showed that occupational therapists experienced greater' verbal violence from patients than caregivers. The average job stress level was 2.79 (±1.15). The turnover intention was 3.41 (±1.19), which was higher than normal. The degree of verbal violence, job stress, and turnover intention were positively correlated for all variables. Conclusion : A correlation was found between the degree of verbal violence experienced by occupational therapists, job stress, and turnover intention. Further investigations with a wider sample population are required to verify the results.

Effect of Customer Experience Management Capability on Job Satisfaction and Customer Orientation of Service Firms : Focus on the Bank Service (서비스기업의 고객경험관리역량이 직무만족 및 고객지향성에 미치는 영향 : 은행서비스를 중심으로)

  • Joung, HyunSuk
    • Journal of Korea Society of Industrial Information Systems
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    • v.27 no.5
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    • pp.99-117
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    • 2022
  • This study examines the effect of customer experience management capability of a bank and job satisfaction and customer orientation of the frontline employee in bank. The proposed research model and developed hypotheses were tested using structural equations modeling based on data collected from 321 employees working in banks. The results of the study confirm the positive effects of employee training, employee empowerment, employee evaluation, cross functional work of customer experience management capability is job satisfaction and customer orientation. But channel integration is not supported job satisfaction and customer orientation. Performance management influenced customer orientation through job satisfaction. The study provides On a theoretical level valuable insights into the customer experience management competency at the organizational unit and but there is also a limitation that firms the is limited.

The Effects of Client Violences on the Turnover Intention of Mental Health Social Workers Working in Community Mental Health Centers : Focusing on the Mediating Effects of Job Stress (정신건강증진센터에 종사하는 정신보건사회복지사의 클라이언트 폭력경험이 이직의도에 미치는 영향 : 직무스트레스의 매개효과를 중심으로)

  • Kim, Ja-Young;Hong, Song-Iee;Han, Chang-Keun
    • Korean Journal of Social Welfare Studies
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    • v.47 no.3
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    • pp.113-138
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    • 2016
  • This study aims to examine whether the relationship between client violence and turnover intentions is mediated by job stress among community mental health social workers. Data of a sample of 1,429 drawn from a study of nation-wide mental health promotion centers in 2013 was analyzed in order to verify both the direct and mediating effects between client violence, turnover intentions, and job stress. The study found that 67.2%(n=961) of the sample experienced client violences in the workplace. Furthermore, the experience of client violences had a direct effect on turnover intentions and job stress had a partially mediating effect on the relationship between client violence and turnover intentions. Based on the results, implications were discussed to reduce the extent of job stress of mental health social workers and to provide a safer work environment.

Verification of the mediating effect of welfare benefits and the moderating effect of discriminatory experiences between the degree of job ability and job satisfaction of the disabled (장애인의 직업능력 필요정도와 직무만족 간에 복리후생의 매개효과와 차별경험의 조절효과 검증)

  • Lee, Hyoung-Ha
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2022.01a
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    • pp.165-166
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    • 2022
  • 본 연구에서는 2020장애인 고용패널조사 데이터 중 4대 사회보험에 가입되어 있는 경제활동 장의 인 직업능력 필요정도와 직무만족 간에 복리후생의 매개효과와 차별경험의 조절효과를 검증하기 위해 목적으로 수행되었다.

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A study of elderly private security guards about their victimization experience in the workplace and their perception of occupational stress (노인경비원의 폭력피해 경험과 직무스트레스에 대한 연구)

  • Hong, Kook-Pyo;Oh, Kyu-Chul;Lee, Chang-Bae
    • Korean Security Journal
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    • no.36
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    • pp.469-492
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    • 2013
  • While the average age of population increases, so as the number elderly workers employed in the private security in Korea. However, not many studies have examined the issues related to elderly security guards so far, especially regarding the experience of workplace violence victimization even though they are quite vulnerable. The current study surveyed elderly private security guards across the nation in an attempt to ask about their workplace violence victimization experience, including both physical and verbal ones. The researchers investigated if victimization experiences affect the elderly security guards' perception of occupational stress. The result indicated that the respondents experienced verbal violence more than physical violence, and perpetrators were usually customers, not their supervisor or coworkers. In addition, those who experienced verbal violence in the workplace, perceived a higher level of occupational stress. The experience of physical violence did not make a significant impact. Policies are discussed in order to decrease workplace violence towards elderly security guards.

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The Relationship Between Leisure Experience and Job-attitude and Organizational Citizenship Behavior; The Mediating Effect of Positive Emotion (직장 내 여가경험이 직무태도와 조직시민행동에 미치는 영향 (긍정정서의 매개효과 검증))

  • Lee, Ho-Keon;Chun, Byung-June
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.3
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    • pp.1188-1196
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    • 2011
  • The purpose of this study was to examine the relationship between leisure experience and job-attitude and organizational citizenship behavior. And this study indicates how positive emotion affects the relationship between leisure experience and job-attitude and organizational citizenship behavior. The results from this study are as follows: First, leisure experience influenced significantly the positive emotion, the positive emotion was giving positive affection to job satisfaction, organizational commitment, and organizational citizenship behavior. Second, positive emotion mediated between leisure experience and job-attitude and organizational citizenship behavior. This study was giving us implications that positive emotion from leisure experience is more important than leisure activities themselves when we plan 'fun management'.

Client Violence and Job Stress in the Nursing Homes (서비스 대상에 의한 폭력과 직무 스트레스: 요양원 및 전문요양원 종사자의 경험)

  • Yoon, Kyeong-A;Jin, Ki-Nam
    • 한국노년학
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    • v.27 no.2
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    • pp.285-298
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    • 2007
  • The study examined the extent of violence and the relationship between violence and job stress experienced by 182 direct care workers and nurses in Daejeon nursing facilities. The CTS2 was used to interview each helping professions in order to examine the extent of client-perpetrated psychological aggression and physical assault. Major findings are as follows: (1) For the preceding 12-month period, 79.2% of workers reported at least one incidents of violence. But their job stress was low. (2) To the extent that psychological aggression and physical assault are related. 43.4% of participants reported both psychological and physical violence, 35.8% reported psychological violence, 0.6% reported physical violence only, and 20.2% reported neither psychological nor physical violence. (3) Stress from care/nursing task was significantly associated with violence, especially both psychological and physical violence. Greater, targeted efforts are needed to reduce the prevalence and consequences of workplace violence.

The gratitude disposition of geriatric hospital employees Impact on job satisfaction and life satisfaction and the moderating effect of the gratitude diary experience (노인요양병원 근무자의 감사성향이 직무만족 및 삶의 만족에 미치는 영향과 감사일기 경험의 조절효과)

  • Park, Soon-myeong;Kim, Ja-Ok;Kim, Ja-Sook
    • Journal of the Korea Convergence Society
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    • v.11 no.9
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    • pp.351-358
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    • 2020
  • The purpose of this study is to investigate the effect of gratitude disposition of geriatric hospital employees on job satisfaction and life satisfaction, and the moderating effect of the gratitude diary experience. A total of 485 copies of the research questionnaire were selected for workers in four geriatric hospitals who are promoting campaigns related to the gratitude diary. For data processing, a simple or hierarchical regression analysis was performed using SPSS 26.0. As a result of the study, The gratitude disposition had a statistically significant effect on job satisfaction and life satisfaction. However, the effect of gratitude disposition on job satisfaction and life satisfaction and the moderating effect of the audit diary experience were not statistically significant. The purpose of this study is to develop programs for job satisfaction and life satisfaction of geriatric hospital employees and provide basic data on manpower management of geriatric hospital.

Effects of Occupational Stress on Workers' Turnover Intention (직무스트레스가 이직의도에 미치는 영향)

  • Lee, Jeong Eon;Zhou, Tiantian
    • The Journal of the Korea Contents Association
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    • v.14 no.7
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    • pp.449-456
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    • 2014
  • This research is conducted to analyze the relationship between occupational stress and turnover intention. The object of research is software developers in Chinese large firms. A number of 309 cases are used for the empirical study. A multiple regression is adapted to test the proposed hypothesis. The results reveal that occupational stress has a meaningful effect on job burnout; exhaustion, cynicism, and inefficacy lead to turnover intention; job burnout mediates between occupational stress and turnover intention. It is suggested that managers need to design a structural HR mechanism for workers in order not to experience occupational stress.