• Title/Summary/Keyword: 직무실태

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A Study on the Actual Condition of Work Environment and Work Morale According to the Employment Type of Service Workers (서비스업 종사자의 고용형태에 따른 근로환경 실태와 근무사기에 관한 연구)

  • Kim, Jin-Ho;Lee, Chung-Won
    • Science of Emotion and Sensibility
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    • v.20 no.2
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    • pp.103-116
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    • 2017
  • We studied the actual condition of work environment and work morale according to the type of employment of service workers by using the raw data of the Fourth Work Environment Survey (2014) conducted by the Institute of Occupational Safety and Health. In this study, the condition of work environment were composed of work posture, emotional labor, and work autonomy. Also, dimensions related to work morale were composed of competence, job satisfaction, social support, and job stress. In addition, the employment was classified into three types of regular workers, temporary workers, and daily workers. The results showed that temporary and daily workers were more likely to work in a less favorable environment than regular workers, and there was a close correlation between work environment and work morale. Based on this study, it is possible to know about the actual situation and problems of the service workers, and it is hoped that company can search for measures to increase the working environment and work morale of the workers in order to provide better service.

Analysis on Job Stress of Office Worker in the Construction Company and Reduction Measures (건설회사 사무직 근로자의 직무스트레스 분석 및 해소방안)

  • Shin, Won-Sang;Son, Chang-Bae
    • Journal of the Korea Institute of Building Construction
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    • v.15 no.5
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    • pp.537-543
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    • 2015
  • This study is to provide the measures of the reduction which can improve the business efficiency of the office workers of construction company through the analysis of the status of their job stress. The important results obtained through this study are as follows. Firstly, the research on impact factor of job stress showed the performance appraisal and responsibility for business performance are the most stressful factors. Secondly, the research on the problems of activities for stress reduction carried out in the current workplace showed that the most office workers indicated the deficiency of financial investment and exploration of ideas related to the activities and insufficiency of public relation of activities.

A Study on Electronic Security Guard's Security Performance on Job Satisfaction (기계경비원의 경비능력이 직무만족에 미치는 영향)

  • Shin, Jaehun
    • Journal of the Society of Disaster Information
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    • v.17 no.3
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    • pp.627-639
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    • 2021
  • Purpose: The purpose of this study is to examine the influence of electronic security guard's security performance on the job satisfaction and to make proposals on improvement of employment status and job satisfaction. Method: To accomplish the purpose, this study organized the theoretical background by referring to the preceding researches on the related field. Then, this study conducted a survey on electronic security guards and analyzed the results in statistical methods. Result: According to analysis results, electronic security guard's security performances including academic background, martial art skills, height, weight, and BMI index had a significant influence on factors composing the job satisfaction. Conclusion: To improve the electronic security guard's job satisfaction level, this study suggested measures for improving the wage system and reducing turnover rate. This study also suggested measures for strengthening the physical standards and strengthening the practical training for employment.

The Effects of Client Violences on the Turnover Intention of Mental Health Social Workers Working in Community Mental Health Centers : Focusing on the Mediating Effects of Job Stress (정신건강증진센터에 종사하는 정신보건사회복지사의 클라이언트 폭력경험이 이직의도에 미치는 영향 : 직무스트레스의 매개효과를 중심으로)

  • Kim, Ja-Young;Hong, Song-Iee;Han, Chang-Keun
    • Korean Journal of Social Welfare Studies
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    • v.47 no.3
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    • pp.113-138
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    • 2016
  • This study aims to examine whether the relationship between client violence and turnover intentions is mediated by job stress among community mental health social workers. Data of a sample of 1,429 drawn from a study of nation-wide mental health promotion centers in 2013 was analyzed in order to verify both the direct and mediating effects between client violence, turnover intentions, and job stress. The study found that 67.2%(n=961) of the sample experienced client violences in the workplace. Furthermore, the experience of client violences had a direct effect on turnover intentions and job stress had a partially mediating effect on the relationship between client violence and turnover intentions. Based on the results, implications were discussed to reduce the extent of job stress of mental health social workers and to provide a safer work environment.

Mediating Effect of Positive Psychological Capital in the Relationship between Occupational Stress and Turnover Intention of Mental Health Facility Workers (정신보건시설 근무자의 직무스트레스가 이직의도에 미치는 영향: 긍정심리자본의 매개효과)

  • Jang, Mi-Young;Kim, Chang-Gon
    • The Journal of the Korea Contents Association
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    • v.20 no.12
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    • pp.370-382
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    • 2020
  • In a recent investigation of mental health professionals, since the reported rate about turnover intention was 54.5%, immediate management for related specialists is requested. This study attempted to validate the mediating effect of positive psychological capital in the process that job stress of mental health facility workers regulates turnover intention. A questionnaire survey on work stress, turnover intention, and positive psychological capital was conducted for 250 participants among mental healthcare staffs in Gwangju Metropolitan City and Jeollanam-do. Analyses were conducted to identify mediation effects and significance using with SPSS 21.0. As a result, job stress of workers in mental health facilities showed a significant positive (+) correlation with turnover intention. Second, we confirmed that positive psychological capital such as anticipation and optimism has a considerable mediating effect in the job stress and turnover intention of employees in mental health facilities, respectively. Based on statistic analysis, limitations on this study and suggestions for further studies were discussed.

Effects of Working Conditions for Social Workers on Turnover Intentions: Focusing on mediating effects of job satisfaction (사회복지종사자의 근로조건이 이직의도에 미치는 영향: 직무만족의 매개효과를 중심으로)

  • Su-Yeon Hwang;Sun-Woo Lee
    • Journal of Industrial Convergence
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    • v.22 no.6
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    • pp.1-11
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    • 2024
  • This study aims to examine the mediating effect of job satisfaction on the relationship between working conditions, including wages, employment status, working hours, tenure, and turnover intention among social welfare workers. To achieve this, path analysis was conducted using SPSS and AMOS with data from the 2020 Survey on Compensation Levels and Working Conditions of Social Welfare Facility Workers conducted by the Ministry of Health and Welfare and the Korea Institute for Health and Social Affairs. The direct and indirect effects of variables were verified and compared. The analysis results revealed that job satisfaction among social welfare workers showed a complete mediating effect in the relationship between wages, working hours, and turnover intention, while it showed a partial mediating effect in the relationship between employment status, tenure, and turnover intention. Based on these findings, the study proposes measures to reduce turnover intention among social welfare workers, such as ensuring employment stability, managing job satisfaction based on tenure, and enhancing job satisfaction through wage and working hour management.

A Cross-Sectional Study on Job Training Course of the Dental Hygienists at the Public Health (sub)Centers (보건(지)소 치과위생사의 구강보건직무교육실태에 관한 단면적 조사연구)

  • Kim, Seung-Hee;Kim, Soon-Bog
    • Journal of dental hygiene science
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    • v.9 no.1
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    • pp.83-89
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    • 2009
  • About 380 dental hygienists who were working in public health centers in 2004 joined this study with questionnaires about the evaluation of job training programs regarding oral health care. The findings are as follows. 1. As for the general characteristics of subjects including location, age and career, the dental hygienists in Public Health Subcenters outnumbered the dental hygienists in Public Health Centers, as the former accounted for 61.1 and the latter 35.3 percent. And the dental hygienists in their 36~40s made up the largest age group. The group in their 11~15 years career revealed 48.4, over 16 years career 35.7, under 10 years career group 15.9 percent, respectively. 2. The portion of certification in the respondents was 28.9 percent, as compared to the 71.1percent of non-certification. The major reasons of non-certification were not-applying(44.6%), participation rejected (29.3%). 3. Freqently requested curriculums were school based oral health program(4.42, the highest by Linkert 5 point scale), followed by oral health education(4.41), public oral health services for the toddler and for the elderly(4.04), for the disabled(3.92), oral health planning evaluation(3.85) and oral health survey& investigation(3.69). The gap between Dental hygienists at Public Health Center and Public Health Subcenter was statistically significant different(p < 0.001) in oral health survey& investigation and oral health planning evaluation.

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Influences of Job Training upon Military Morale and Organizational Performance (직무교육이 군의 사기 및 조직성과에 미치는 영향)

  • Lee, Sung Choon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.5
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    • pp.141-150
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    • 2017
  • This paper reviewed the awareness of the military personnel as to job training executed in the Korean army and to figure out how this job training affects the military morale and organizational performance. For this study, 220 volunteers were surveyed and analyzed using the SPSS statistical package program. As a result of the analysis, the following conclusion could be drawn. First, in the result of analysis on the status of-the-job education, the educational time marked 49.5% for 2-4 hours, the education of job capability development marked 77.7% for the content of education, and the charged instructor of job training marked 56.8% for the education department. Second, in the result of an analysis of job training on military morale, the recognition level of behavioral dimension increased with increasing participants' independence, and the satisfaction with the cognitive dimension increased with increasing participants' independence, continuous learning culture, and educational level. Moreover, the emotional score increased with increasing learning culture and educational level. Third, an analysis of the influences of job training on the organizational performance showed thatthe degree of job satisfaction increased with increasing learning motive and learning culture, and the organizational commitment increased with increasing instructor's quality. Fourth, regarding the influences of military morale upon the organizational performance, the higher job satisfaction and organizational commitment increased with increasing behavioral, cognitive, and emotional dimension. Therefore, military morale improves organizational performance and is an important factor in inducing individual development.

A study of elderly private security guards about their victimization experience in the workplace and their perception of occupational stress (노인경비원의 폭력피해 경험과 직무스트레스에 대한 연구)

  • Hong, Kook-Pyo;Oh, Kyu-Chul;Lee, Chang-Bae
    • Korean Security Journal
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    • no.36
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    • pp.469-492
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    • 2013
  • While the average age of population increases, so as the number elderly workers employed in the private security in Korea. However, not many studies have examined the issues related to elderly security guards so far, especially regarding the experience of workplace violence victimization even though they are quite vulnerable. The current study surveyed elderly private security guards across the nation in an attempt to ask about their workplace violence victimization experience, including both physical and verbal ones. The researchers investigated if victimization experiences affect the elderly security guards' perception of occupational stress. The result indicated that the respondents experienced verbal violence more than physical violence, and perpetrators were usually customers, not their supervisor or coworkers. In addition, those who experienced verbal violence in the workplace, perceived a higher level of occupational stress. The experience of physical violence did not make a significant impact. Policies are discussed in order to decrease workplace violence towards elderly security guards.

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Effects of Work-Family Conflict among Public Social Welfare Officers on Turnover Intentions - Focus on the Mediating Effects of Exhaustion and Job Satisfaction - (사회복지전담공무원의 일가정갈등이 이직의도에 미치는 영향 - 소진과 직무만족의 매개효과를 중심으로 -)

  • Jeong, Kyu-Hyoung;Ryu, Ju-Hyun
    • Journal of the Korea Convergence Society
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    • v.11 no.7
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    • pp.337-344
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    • 2020
  • This study examines the effects of work-family conflict among public social welfare officers on turnover intentions and verifies the mediating effects of exhaustion and job satisfaction. For research and analysis, the data of a survey conducted by the Nowon District Research Organization were used to determine the actual state of welfare personnel in charge of the community center's home-visiting service, and an analysis was conducted of 146 public social welfare officers from 19 community centers located in the Nowon District. The analysis results show that work-family conflict affects exhaustion but does not have either a direct or indirect effect on turnover intentions. On the basis of these results, the study proposes policy and practical implications for a work-family compatibility support policy to reduce exhaustion and increase job satisfaction among public social welfare officers.