• Proceedings of the Korean Society of Computer Information Conference
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• 2023.01a
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• pp.185-187
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• 2023

본 연구에서는 환대산업 종사원들의 직무 스트레스가 조직시민행동에는 어떤 영향을 미치는지를 분석하였다. 또한 직무스트레스와 조직시민행동사이에서 가족기능이 매개역할을 하는지를 알아보고자 한다. 환대산업 종사원들의 직무 및 역할과 조직시민행동에 관련한 연구들을 살펴보면 환대산업 종사원들은 보다 나은 업무결과를 위하여, 업무 스트레스를 경험하게 되고 이 업무 스트레스는 조식시민행동을 낮게하는 변수로 작용하게 된다. 따라서 본 연구에서는 호텔기업 종사원들의 직무스트레스가 조직시민행동에 어떤 영향관계에 있는지를 실증적으로 분석해보고 그 영향관계에서 가족기능은 어떤 매개역할을 하는지를 알아보고자 한다.

• Journal of Venture Innovation
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• v.1 no.2
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• pp.75-87
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• 2018

We designed this study for verifying the differences of causes and individual results of job stress between Koreans in Korea and Chinese in China of a same company. The results in the study are as follow. Significant differences between two groups were identified in job stressors: Koreans showed higher levels than Chinese for factors like inter-group conflicts, supervision/evaluation, job overload, task characteristics, socio-demographic factors, and Chinese showed higher levels than Koreans for factors like job conflicts, job ambiguity, family-related factors. We also identified that levels of stress perceived by individuals as anxiety, depression, and physical symptoms of Koreans are higher than those of Chinese. As to the influence of job stressors on stress level, Koreans show significant results for supervision/evaluation, decision making/responsibility, family-related factors, and Chinese show significant results for family-related factors, social support, socio-demographic factors. Based on the results of this study, implications, limitations, and future research topics were discussed.

• Journal of the Korean Society of Marine Environment & Safety
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• v.20 no.6
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• pp.704-711
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• 2014

This study examines causal relationships between social capital, works satisfaction and work stress in Korean Coast Guard For this reason, this study conducted review of literature for relevant theories. As a result trust, participation and network were set as factors of social capital. Work satisfaction and work stress were set as subvariables. First, social capital and work satisfaction are high, but work stress is low among Coast Guard officers. Second, social capital of Coast Guard officers impact work satisfaction positively. To be more specific, in order of significance, trust, network, participation have impact on work satisfaction. Third, when examining relationship between social capital and work stress, while participation decreases work stress, network on the other hand causes increase in work stress. Based on these findings, there is a need to promote social capital which impacts work satisfaction and stress of constituents of Coast Guard.

• Culinary science and hospitality research
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• v.19 no.2
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• pp.111-129
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• 2013

The purpose of this study is to understand the interrelationships among hotel employees' perception of job stress, burnout and counterproductive work behavior in a deluxe hotel. A total of 362 employees working for deluxe hotels in Korea participated. The results showed a positive relationship between employees' perceptions of job stress and burnout. Participants who reported a high level of burnout were more likely to manifest counterproductive work behavior. In addition, employees' prevention focus showed that moderating effects in the causal relationships between employees' burnout and counterproductive work behavior. Limitations and future research directions are also discussed.

• Fire Science and Engineering
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• v.29 no.6
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• pp.139-146
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• 2015

This study surveyed 230 firefighters working in Dae Gu City and Kyung Sang Buk Do in order to analyze the influence of social support and empowerment on occupational stress and its sub-categories. The study results show that occupational stress is reduced for firefighters when there is more social support and empowerment. For subcategory variables of occupational stress, occupational autonomy stress was influenced only by empowerment. Stress related to lack of compensation and stress from the organization's culture were influenced the most greatly by social support. The weekly fre quency of emergency mobilization and years of working were also found to influence occupational stress and its subcategory variables. The group difference analysis revealed that the fire department had a significantly higher occupational stress than the first-aid department, and 4 to 7 weekly emergency mobilizations corresponded to significantly higher occupational stress than 8 or more weekly emergency mobilizations. Based on the study results, stress management programs focused on increasing social support and empowerment for firefighters are suggested.

• Korean Security Journal
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• no.18
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• pp.21-37
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• 2009

The purpose of study were the effect of stress levels and duty type of guarder on 8-OHdG(hydroxydeoxyguanosin), Immunoglobin, T-cell, NK-cell and antioxidant enzyme. The subject of this study is people who have the guard's career over 2 years. A group of object sample consists of sixty guards carrying the guardbusiness. The group division and distribution of the number of persons a group divided into the guard group of international factor(N=23), private guard group(N=23),and the others(N=14) as a group following the guardbusiness. The group following a stress level divided into 3groups as their score of stress measure; low stress group(N=14), middle stress group(N=26),and high stress group(N=20). In the office type, the experiment sampling the blood, analysing result of following the office type and stress had a conclusion after measuring stress as the followings. The stress level in the office type of guard showed highly in the guard group of international factor(p<.05). Finally we knew that the guard have different stress levels in the office type, even the immune function and the activation of superoxide dismutase affected them in the stress level. Stress showing in the guard career can do them an injury so it is desirable for the guard themselves to participate in the activities settling their stresses and in the development of exercise programs.

• Management & Information Systems Review
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• v.39 no.2
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• pp.77-94
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• 2020

While the importance of the service industry has increased at the national economy level, the service rate and job satisfaction of the flight attendants in the aviation service industry are not high. In this regard, this study aims to recognize what factors can reduce their job stress in the emotional work environment, and how job stress affects their attitude and job performance. More specifically, the current study tries to investigate how flight attendants' positive psychological status affect their job stress, organizational commitment, and knowledge sharing in the aspect of job performance. The main five constructs in these interrelationships include the flight attendants' positive psychological capital, leader-member exchange(LMX), job stress, organizational commitment, and knowledge sharing. This study conducted a quantitative research with 390 questionnaire for flight attendants, and analyzed the data using SPSS/PC version 20.0 and structural equation modeling program of AMOS 20.0. The findings show that the favorable leader-member exchange relationship between flight attendants plays a significant role in lowering job stress, while high job stress has a negative effect on organizational commitment and knowledge sharing. The result also shows that personal positive psychological capital acts as a trigger to influence other factors. Therefore, this study suggests that it is essential for airlines not only to promote an organizational system to support the flight attendants' emotional work but also to maintain a positive psychological state for securing competitive human resources.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2018.11a
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• pp.278-279
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• 2018

Crew on board perform their respective duties in a limited space. Personal factors and job stress affect job satisfaction of seafarers. In this study, it was conducted for a basic survey on relationship stress and satisfaction among the crew members' job stress factors. Job stress of crew who are responsible for the navigation was higher than that of managerial staff, and job satisfaction of navigating crew was also lower than managerial crew. In order to compensate for these results, it is necessary to change the recognition of the managerial personnel. It is necessary to develop and operate education programs to prevent these factors beforehand.

• The Journal of the Korea Contents Association
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• v.9 no.10
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• pp.305-313
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• 2009

This study is to test the relationship between job stress, social support and subjective well-being among security guard. 420 members of private security companies in Seoul were selected. Total 356 copies were picked up as the final sample. In conclusion, First, job stress among the private security guard have an effect on the social support. In other words, even though their role and personal relationship put them under a lot of stress, social support is high. while the more stress of duty they have, the lower social support is. Second, job stress among the private security guard have an effect on the subjective well-being. That is to say, the more stress of duty they have, the lower subjective well-being is. Third, social support has an effect on the subjective well~being. Namely, the more social support by neighbor and family is, the higher subjective well-being is. Forth, job stress has a direct or indirect effects social support and subjective well-being in meal or in malt.

• Journal of Convergence for Information Technology
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• v.7 no.6
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• pp.193-199
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• 2017

The research is aimed at finding out the relationship between vocational stress and willingness to engage in vocational stress, which measures vocational stress and the ability to cope with the job, and how the job stress relates to job mobility. First of all, the job stress and willingness to transfer jobs related to sexual harassment related agencies have a positive correlation, while self-exploitation, job stress, and willingness to move jobs have shown negative correlation. Second, the self-assessment of self-assessment of ego resilience has served as a complete parameter in relation to the relationship between employee motivation and willingness to leave the job, which is the job of occupational duties. Based on this study, it is important to note that self-reference is an important factor in determining the role of job stress in the workforce because of its self-reference of job stress and motivation in relation to job stress.