• Title/Summary/Keyword: 지식 지속성

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The Effect of Information Quality and System Quality on Knowledge Service Competence: Focusing on Knowledge Service Types (지식서비스의 정보품질과 시스템품질이 지식서비스 역량에 미치는 영향: 지식서비스 유형을 중심으로)

  • Geun-Wan Park;Hyun-Ji Park;Sung-Hoon Mo;Cheol-Hyun Lim;Hee-Seok Choi;Seok-Hyoung Lee;Hye-Jin Lee;Seung-June Hwang;Chang-Hee Han
    • Information Systems Review
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    • v.21 no.4
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    • pp.1-29
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    • 2019
  • The knowledge resources take a role in promoting the sustainable growth of organization. Therefore, it is important for the members of organization to acquire knowledge consistently so that the company can continue to grow. Knowledge service is the field that provides information and infrastructure which enable the members of organization to acquire new knowledge. As we recognized the importance of knowledge services, we analyzed the level of knowledge service management and development through the impact of knowledge quality on user capabilities. First, the matrix of knowledge patterns was presented based on the type of information and the level of customer interaction. According to patterns, the knowledge service was classified into three types of information providing, information analysis, and infrastructure, and then the results of structural model analysis were presented for each type. It found that the impact of knowledge service quality on user competence was different according to the type of service. The results suggested new indicators for measuring the performance of knowledge services, and provided information for reconstructing services based on the user considering the integrated operation of knowledge service and organizational designing knowledge service.

The failure case of the knowledge transfer in an international joint venture : focusing on car engine control system (국제 합작회사의 지식이전 실패사례 연구: 자동차 엔진제어시스템 기술을 중심으로)

  • Yoo, Hyeongjune;Ahn, Joon Mo
    • Journal of Technology Innovation
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    • v.29 no.2
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    • pp.1-30
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    • 2021
  • Recent years have witnessed various attempts of firms to acquire new knowledge. Purchasing intellectual property or merger and acquisition (M&A) can be such attempts, but joint venture can also be an effective way internalizing new complementary assets from external partners. However, due to difficulties in the formation and implementation of learning strategies, many joint ventures have failed to acquire necessary knowledge. In this respect, based on contingency theory and dynamic capability, the current research aims to investigate the failure case of knowledge transfer in an international joint venture - KEFICO established by Hyundai motors and BOSCH. Case firm optimized for hardware technology but did not establish a differentiated learning strategy and organizational structure to acquire software skills, which are intellectuals of different natures. Due to this inconsistency, it was not able for KEFICO to absorb new type of knowledge (skills related to engine control system). This study suggests the theoretical framework illustrating the case and provides some important implications for organizational learning.

The Effect of Technology Difficulty and Safety Perception on Customer Value Perception and Intention to Use Self-Service Technologies (셀프서비스기술 환경에서 기술난이도와 안전성 지각이 고객가치인식과 지속사용의도에 미치는 영향)

  • Bu, Shaoyang;Liu, Tianyuan;Koh, Joon
    • Knowledge Management Research
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    • v.23 no.1
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    • pp.47-67
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    • 2022
  • Computer and Internet information technologies(ICTs) have changed the modern service industry and people's life style. In particular, the global spread of COVID-19 has attracted more attention to contact service types such as self-service technology. With the increase in labor costs and the enhancement of consumer self-awareness, more and more companies transfer part of their work to customers through their own service technology. This study seeks to answer the following questions. (1) Do technology difficulty and safety perception affect customer value recognition in the self-service technologies? (2) Does customer value recognition influence the intention to use such technologies continuously? This study conducted an empirical analysis with 327 samples to validate the influence of self-service characteristics(technology difficulty and safety perception) on customer value recognition and continuous utilization intentions. Also, it analyzes the moderating effects of age and frequency of use on the relationship between self-service characteristics and customer value recognition. The study results show that the technology difficulty does not affect the customer's perceived value recognition; and the higher the customer's value recognition, the higher the intention of continuous use.

Understanding Over The Top(OTT) and Continuance Intention to Use OTT: Impacts of OTT Characteristics and Price Fairness (Over The Top(OTT)의 지속이용의도에 대한 이해: OTT 특성과 가격공정성의 영향)

  • Park, Hyunsun;Kim, Sanghyun;Sohn, Changyong
    • Knowledge Management Research
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    • v.23 no.1
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    • pp.203-225
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    • 2022
  • Competition in the OTT (Over the Top) service market is getting fiercer since global OTT services enter the domestic market and existing platforms are actively reorganized. As powerful competitors with ultra-luxurious content continue to enter the marke with diversity required by users, various efforts are required for OTT service platforms to prevent subscriber churn in order to generate continuous revenue. Thus, this study tried to examine the effect of OTT service characteristics on continuous use intention through an empirical analysis based on Expectation-Confirmation Model(ECM). A total of 386 responses were collected from individuals who have experience or are currently using OTT service and analyzed using AMOS 24. Results show that content curation, content richness, and audience activity had a significant effect on expectation confirmation. Also, expectation confirmation had a significant effect on perceived usefulness and user satisfaction while perceived usefulness had a significant effect on user satisfaction, significantly influencing continuous intention to use OTT. Finally, price fairness was found to strengthen all proposed relationships. The findings are expected to provide useful information for service and content development for subscriber retention, which has the most direct impact on revenue generation of OTT service providers.

A study on continuous use intention of medical information service applications: Application of the Extended Theory of Planned Behavior

  • Seok Jin
    • Journal of the Korea Society of Computer and Information
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    • v.29 no.2
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    • pp.153-168
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    • 2024
  • The purpose of this study was to verify the correlation between variables that affect the intention to continue using medical information service applications. Then, we established a research model based on ETPB and conducted an empirical study using PLS-SEM.According to the empirical analysis results, First, intimacy, prior knowledge, and cost saving were confirmed to have a significant impact on the TPB variables such as attitude, subjective norm, and perceived behavioral control. Second, it was confirmed that TPB variables had a significant impact on behavioral intention, and behavioral intention had a significant impact on continued use intention. Third, it was confirmed that familiarity, prior knowledge, and cost saving had a significant impact on the intention to continue use through the mediation of behavioral intention based on the perception shift of medical consumers. The significance of this study is that it empirically investigated the behavior of medical consumers by deriving the impact on their intention to continue using medical information service applications through their behavioral intentions.

A Study on Visualization Method for Interaction Technology Development (인터렉션 기술 개발을 위한 가시화 방법)

  • Kim, Gui-Jung;Lee, Seung-Hwan;Lee, Min-Ju;Park, So-Yeon;Shin, Ryoon-Ji
    • Proceedings of the Korea Contents Association Conference
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    • 2013.05a
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    • pp.299-300
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    • 2013
  • 인터렉션 가시화 기술은 네트워크상의 다양한 데이터를 기반으로 지속적으로 생성, 공유 및 재생성되는 다양한 정보와 지식의 다차원적인 연결 구조를 컴퓨터 그래픽 기술을 이용하여 지식을 직관적으로 가시화하는 가술이다. 몰입형 인터렉션 기술을 통해 지식이 혼합현실 환경에서 명시적으로 표시되고 물리적으로 사용자가 인터렉션 할 수 있도록 한다. 중요 인터렉션 가시화 기술로는 디지털 메뉴팩쳐링 방법, 3D 가시화 방법, 몰입형 디스플레이 기술 등이 있다.

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Smart Learning for National Technical Qualifications ARCS Motivation Theory is Interactive, Immersive Learning, Research Influence of Continuous use with Pleasure (국가기술자격증을 위한 스마트러닝 ARCS 동기이론이 상호작용성, 학습몰입, 즐거움을 통해 지속적 사용의도에 미치는 영향 연구)

  • Park, Dong Cheul;Hwang, Chan Gyu;Kwon, Do Soon
    • Information Systems Review
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    • v.17 no.2
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    • pp.101-132
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    • 2015
  • National technical qualifications to enhance an individual's vocational skills, the competitiveness of companies and countries have an important function to improve. Especially 'qualifications' will have a signal function to show objectively measure an individual's ability with the 'Education' The "knowledge necessary for the performance of their duties. Technology will gain knowledge about such assessment or recognition is based on certain criteria and procedures." Learning to qualify are being made through a smart learning a lot. Due to the revolution of the Internet in recent years with the development of information and communication technologies are entering into a knowledge society, the importance of information and knowledge. This contemporary smart learning education system is continuing to rapidly growing in pace with the changing time and space constraints, without teaching and learning is taking place. The purpose of this study is the ARCS motivation theory can determine a representative theory of human motivation factors and basic psychological needs dealing with the human nature of the psychological needs Interactivity and immersive learning, and to validate the empirical causality Affecting the continued use of smart learning through fun. Specifically, attention, relevance, confidence in the ARCS motivation, see their effect on the learning flow through the satisfaction we analyze empirically. Through this national technical qualifications smart learner's learning by supporting the implicit synchronization of students in learning are the degree of continued use. Therefore, to achieve the objectives of national technical qualifications and skills through a smart learning can contribute to the activation of the development and certification of course industry.

Analysis of Relationship between Knowledge Management Level and Management Performance in SMB (중소기업에서의 지식경영수준과 경영만족도와의 관계 분석)

  • Hong, Hyun-Gi
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.9 no.5
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    • pp.1446-1452
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    • 2008
  • Recently many Company are investing time and money in the implementation of the Knowledge Management System (KMS). The scales and methodologies of their investment fur KMS has various appearances according to company-size and also level of understanding about KMS systems. The interest in KMS is increased with the P. Druckers assertion that the economic power shifts to the person who can manage the "Knowledge". But there is also mistrust about ROI of KMS related with the management performances. In this paper The level of Codification and Personalization of Practice Types of KMS will be analyzed in order to make an empirical analysis about the Irrelevance between KMS-Investment and corporate performances. To complete this study, correlation- and average analysis will be performed. As the measurement parameters for the corporate performances, we use the 4 categories, Financial, Customer, Process and Education-Growth Aspect, of BSC (Balanced ScoreCard) concept.

Evaluation of Knowledge Graph for Interoperating Digital Records (디지털 기록의 상호운용을 위한 지식그래프의 평가)

  • Haram Park;Haklae Kim
    • Journal of Korean Society of Archives and Records Management
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    • v.23 no.4
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    • pp.159-178
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    • 2023
  • A digital archive is an online platform for preserving and utilizing digital records worthy of continued preservation. However, there are no shared standards for functionality, metadata, or data technical principles across digital archives in Korea. These issues create challenges in linking distributed digital records. This study proposes a common vocabulary for digital archives to enhance the interoperability of digital records and evaluates the interoperability of the digital archive built with the common vocabulary. We collect and analyze data from the digital archive on the Korean financial crisis of 1997 to construct a knowledge graph and compare its interoperability with the knowledge graph built with RiC-O. The archive and the knowledge graph underwent evaluation using the FAIR data principles evaluation framework. The constructed knowledge graph links various objects in the archive and provides contextual information to aid in understanding the archive. The results demonstrate that a knowledge graph built with a common vocabulary significantly improves the linkage, search, and interoperability of digital records compared to a traditional archive.

Graph-Based Word Sense Disambiguation Using Iterative Approach (반복적 기법을 사용한 그래프 기반 단어 모호성 해소)

  • Kang, Sangwoo
    • The Journal of Korean Institute of Next Generation Computing
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    • v.13 no.2
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    • pp.102-110
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    • 2017
  • Current word sense disambiguation techniques employ various machine learning-based methods. Various approaches have been proposed to address this problem, including the knowledge base approach. This approach defines the sense of an ambiguous word in accordance with knowledge base information with no training corpus. In unsupervised learning techniques that use a knowledge base approach, graph-based and similarity-based methods have been the main research areas. The graph-based method has the advantage of constructing a semantic graph that delineates all paths between different senses that an ambiguous word may have. However, unnecessary semantic paths may be introduced, thereby increasing the risk of errors. To solve this problem and construct a fine-grained graph, in this paper, we propose a model that iteratively constructs the graph while eliminating unnecessary nodes and edges, i.e., senses and semantic paths. The hybrid similarity estimation model was applied to estimate a more accurate sense in the constructed semantic graph. Because the proposed model uses BabelNet, a multilingual lexical knowledge base, the model is not limited to a specific language.