Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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Analysis of Relationship between Knowledge Management Level and Management Performance in SMB

중소기업에서의 지식경영수준과 경영만족도와의 관계 분석

  • Published : 2008.10.31
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Abstract

Recently many Company are investing time and money in the implementation of the Knowledge Management System (KMS). The scales and methodologies of their investment fur KMS has various appearances according to company-size and also level of understanding about KMS systems. The interest in KMS is increased with the P. Druckers assertion that the economic power shifts to the person who can manage the "Knowledge". But there is also mistrust about ROI of KMS related with the management performances. In this paper The level of Codification and Personalization of Practice Types of KMS will be analyzed in order to make an empirical analysis about the Irrelevance between KMS-Investment and corporate performances. To complete this study, correlation- and average analysis will be performed. As the measurement parameters for the corporate performances, we use the 4 categories, Financial, Customer, Process and Education-Growth Aspect, of BSC (Balanced ScoreCard) concept.

지식경영을 위한 기업의 투자는 지속되고 있다. 그러나 기업의 규모, 업종, 시스템에 대한 이해도 등 여러 가지 분류에 따라 도입 방법, 규모가 상이하다. 지식경영에 대한 이해는 경제의 권력이 지식인에게 소유될 것이라는 피터 드럭커의 주장과 함께 관심이 극대화되었다. 그러나 지식경영이 경영성과와 상관성이 높지 않다는 연구결과도 있다. 본 연구는 이러한 현상을 실증적으로 분석하기 위해 한국의 중부권 내 제조업 중심으로 지식경영실천유형의 부호화 및 개인화의 수준을 분석하고 이러한 유형이 경영성과와 어떤 상관성이 있는지 평균분석, 상관분석을 통해 연구하였다. 경영성과의 측정 변수는 BSC의 재무적 관점, 고객 관점, 직무 관점, 학습 및 성장관점의 측정 변수를 활용하였다.

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References

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