• Korean Journal of Culture and Social Issue
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• v.23 no.1
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• pp.53-74
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• 2017

Workplace bullying is becoming one of social issues. The aim of the present study was to investigate whether the contextual variables(communication climate, social climate) moderate the relations between the individual variables(trait anger, social avoidance) and workplace bullying victimization. The self-report data of 207 office workers(115 men, 92 women) in Seoul and Gyeonggi-do was analyzed. The results of hierarchical regression indicate that trait anger positively predicted men's workplace bullying victimization only when social climate is bad. Social avoidance positively predicted men's bullying victimization only when communication climate is good. There was no moderating effect of the contextual variables among women. Trait anger positively predicted women's workplace bullying victimization only when considering communication climate as a contextual variable. Social avoidance has no significant effect on women's workplace bullying victimization. However, both communication climate and social climate negatively predicted women's victimization. The implications and suggestions for prevention and intervention of workplace bullying were discussed.

• Journal of the Korea Society of Computer and Information
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• v.4 no.4
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• pp.209-217
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• 1999

This study investigated a special class or Electronic Data Interchange(EDI) system. While it has been predicted that the use of EDI will have a significant impact on the competitive advantage of organization. very little is known about the successful construction of such system. A few studies done in this area have relied on anecdotal data on data based on a small number of case studies. The major objectives of the research are to identify the factors that facilitate the adoption and successful construction of an EDI system, and to evaluate the impact of the EDI system on competitive advantage of the organization. Based on the EDI literature. organizational performance is modeled to be affected by three independent variables: EDI system. communication. trust. The level of EDI system was used as control variable. The data used to test the model were collected in a mail survey from department store in Korea. The results indicate that organizational performance is affected by EDI system, communication. The paper concludes with a discussion of future directions for research in the area of test EDI models.

• 한국사회복지학회:학술대회논문집
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• 2004.10a
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• pp.223-250
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• 2004

In this paper, the proposing a fundamental data for a systematic and effective organizational management by examining the extent of the levels of conflict perceiving among individuals of social welfare workers in the Busan community social welfare center, a social welfare organizations, and investigating the related influencing factors are the purpose of the study, The summary of this study is as follows. At first, it is dysfunctional when the level of conflict is either exceedingly high or low in the interrelational conflict aspect. However, the social welfare workers' working in the community social welfare center, the extent of individual conflict is relatively low as 2.37 out of 5 points. Secondly, the multi-regression analysis is operated for controlling the population sociological factors and measuring the effectiveness of the conflict factors to the level of conflict. The influencing factors affects the result in the order of greater extent are communication factor, leader's flexibility of leadership factor, spontaneity among personality, confidentiality. As a result, Not like the case that in the technological bureaucratic organizations such as the enterprises or industrial organizations, in the human service organizations including social welfare organizations, these technological bureaucratic paradigm does not applying directly since the material of organization is composed of humans who are given moral values. Therefore, this paradigm should be put as a presupposition of the conflict management strategy. And, the communication among colleagues, learning a reasonable problem solution method, or the chances of education or training for establishing a sound human relationship should be prepared in order to lower the level of the conflict among individuals in the community social welfare department. Furthermore, professional education programs are needed for not only supporting an effective supervision and consultation(consultation with superiors and colleagues), but also, working with confidentiality and pride as a professional.

• Journal of Korean Academy of Nursing Administration
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• v.18 no.1
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• pp.13-22
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• 2012

Purpose: This study was done to analyze the relationship between organizational communication satisfaction and organizational commitment among hospital nurses. Method: A survey was conducted with 647 nurses who were working in 24 hospitals in Korea. Data were collected during August 2010. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation analysis, and multiple regression. Results: The mean level of organizational communication satisfaction was 3.15 (min 1.88 -max 4.88) and the mean level of organizational commitment was 3.21 (min 1.33 - max 4.83). There was a statistically significant correlation between organizational communication satisfaction and organizational commitment (r=. 655). According to analysis of the impact of the subconstructions of organizational communication satisfaction on organizational commitment, the following factors had significant influence on organizational communication satisfaction: vertical communication, communication media, and organizational climate. Conclusion: These findings showed that communication satisfaction was the most important factor for nurses' organizational commitment. Therefore, there is a need to develop communication strategies and skills for hospital nurses to increase the level of communication satisfaction.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.5
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• pp.485-494
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• 2020

This study analyzed the relationship between communication perception and job performance in general hospital nurses in order to provide basic data for efficient personnel and hospital management. For this purposes, data were collected from August 5 to 23, 2019, targeting 392 nurses from 14 general hospitals in Gwangju and Jeonnam and t-test, variance analysis, post hoc analysis, Correlations analysis and multi-regression analysis were conducted. In analyzing the differences between demographical and health characteristics and job performance, there were statistically significant differences in age, working years, salary, satisfaction, locations, health status, health education, chronic diseases and depression. In respect to communication perception and job performance of nurses, age of 30 and job satisfaction (moderate satisfaction and dissatisfaction) had a negative effect, locations had a positive effect, and horizontal communication had the greatest effect on job performance. There was a relation between downward, informal and upward communication and job performance, and the determination coefficient was 45.2%. Based on these results, this study suggested that for higher job performance, we should improve working environment, enhance job satisfaction, organize nursing organization culture with active horizontal, downward, informal and upward communication and develop an efficient personnel management system.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.17 no.10
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• pp.236-244
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• 2016

The purpose of this study was to investigate the relationship amongst emotional labor, communication competence, resilience, and clinical nursing performance of university hospital nurses, and to identify the influencing factors on job performance of clinical nurses who work at two university hospitals. The data was collected using questionnaires from 216 nurses in February 2016. Data was analyzed using one-way ANOVA, Pearson correlation, and stepwise multiple regression using IBM SPSS 22. There were differences in communication competence (F=3.679, p=.003), resilience (F=7.909, p<.003), and nursing performance (F=2.331, p=.044) correlates with the frequency of leisure activity. The significant relationships were found among age (r=.242, p<.001), years of service (r=.278, p<.001), emotional labor (r=.211, p=.002), communication competence (r=.585, p<.001), and resilience (r=.431, p<.001) with nursing performance in university hospital nurses. The result of the stepwise multiple regression indicates that communication competence and years of service predict 40.9% (F=75.356, p<.001) in nursing performance of university hospital nurses. The most powerful predictor was communication competence (${\beta}=.581$, p<.001), followed by years of service (${\beta}=.268$, p<.001). In conclusion, to enhance nursing performance for university hospital nurses, it is necessary to develop and utilize educational programs that enhance the communication competence and to develop strategies to support leisure activities for university hospital nurses.

• Information Systems Review
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• v.20 no.2
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• pp.21-37
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• 2018

Under ubiquitous work environment, innovative changes occur in work process with ICT. The work process for collaboration through mobile devices and network should be investigated. The research model consists of two major antecedents: autonomy and interdependence as a task characteristic and job satisfaction as ultimate consequence followed by work design theory. To elaborate work design theory, smartwork application (app) use, communication extent, and work-life balance were reviewed from the literature. Data were collected from three ICT firms, which adopted certain smartwork app, and a partial least squares analysis was made on 175 data points. The analysis results show that task interdependence exerts a statistically significant effect on the level of smartwork app usage. Communication extent directly affects job satisfaction and work-life balance. The remarkable point is that smartwork app usage does not affect employees' work-life balance; the former can only affect the latter indirectly by increasing communication extent. This study attempts to explain the organizational impact by considering smartwork app and the effects simultaneously. We proposed and empirically tested the extended work design theory including information technology and its environment. Based on the results, other theoretical and practical contributions are discussed at the end with limitations and further studies.

• Journal of radiological science and technology
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• v.38 no.3
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• pp.287-294
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• 2015

As employment changes quickly in structure, enterprises put more and more stress on basic vocational competency skills. This study aimed to grasp the basic vocational competency skills of S College Department of Radiological Technology students and present the basic data. The gathered data was analyzed using T-Test and Oneway ANOVA. The analysis showed that the students mostly had average or higher levels in the seven areas of basic vocational competency skills. Reading and writing skills among communication skills were the lowest, followed by the skills of understanding global culture and using foreign languages among organization understanding skills, and then by numeracy skills. On the contrary, interpersonal relationship skills were the highest in level. This indicates that the students will establish good interpersonal relationships with hospital patients and members. There were also statistically significant differences in reading and writing skills among communication skills, numeracy skills, and the skills of understanding global culture and using foreign languages among organization understanding skills. This study measured the basic vocational competency skills of S College Department of Radiological Technology students, which might somewhat restrict the application of its results to the students of all universities. The results show that students should be instructed to improve the skills of communication, numeracy, organization understanding, self-management skills, etc. Therefore, it seems necessary using various programs customized to school years and student levels and performing education properly connected to industrial establishments to foster the workforce with excellent basic vocational competency skills.

• The Journal of the Korea Contents Association
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• v.21 no.3
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• pp.783-795
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• 2021

This study aims to examine the relationship between performance evaluation systems and managerial effectiveness of responsible administrative agencies. Previous studies mainly emphasize the institutional changes of evaluation system and its impacts. This study articulate important factors in performance evaluation systems like interactive communications the credibility of performance indicators top manager's concern. A survey was conducted by 510 employees of local statistical office agencies and a structural equation modeling was used in order to test hypotheses. Results show that the credibility of performance indicators and top manager's concern about evaluation are positively related to performance results and procedural transparency and to managerial effectiveness. Interactive communication did not show statistically significant on managerial effectiveness. The empirical test results indicated that the interactive communication about the evaluation system of responsible administrative agencies should be considered.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.12
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• pp.8249-8261
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• 2015

The purpose of this study was to examine the effects of learning community on communication skills and self-directed learning(SDL) ability. Data were collected from 147 members at N university, they participated in learning community activities for 8 weeks. To verify program's effect, pre and post tests of communication skills and SDL ability were examined. The result were as follows. Learning community activities were positive influenced on the improvement of communication skills and SDL ability. Especially, it was effective on the improvement of interpretation ability that includes diverse information collection or listen to other's opinion. And it was effective on the improvement of learning plan ability. Learning plan includes that learning needs diagnosis, goal setting and grasp learning resources. We were suggested that student customized learning community development and activation for sustainable core competency improvement.