• Title/Summary/Keyword: 절차 공정성

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원전 계획예방정비시 방사성폐기물 감용처리 표준화 공정 개발

  • 고영우;김영식;김효철
    • Proceedings of the Korean Radioactive Waste Society Conference
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    • 2005.06a
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    • pp.190-191
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    • 2005
  • 원자력발전소 계획예방정비시 발생하는 방사성폐기물 작업공정 및 특성상 단기간에 방사성폐기물이 집중적으로 발생한다. 계획예방정비 기간중 발생하는 방사성폐기물의 종류 및 내용물은 약$60{\sim}80\%$ 이상이 철재류, 비닐류, 면류, 종이류가 차지하고 있다. 기존 방사성폐기물에 대한 감용 및 재활용등 처리방법을 개선하고 일련의 작업공정을 표준화할 필요성이 있었다. 이에 따라 계획예방정비시 발생하는 방사성폐기물의 종류 및 특성을 고려하여 작업절차를 개선하고 표준화 공정을 적용한 사례 및 실적을 소개하고자 한다.

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Effect on Organizational Citizenship Behavior by the Fairness of Restructuring in Hotel Corporations (호텔기업에서 구조조정의 공정성이 조직시민행동에 미치는 영향)

  • Kwon, Mun-Ho;Kim, Yong-Soon
    • The Journal of the Korea Contents Association
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    • v.8 no.6
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    • pp.195-203
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    • 2008
  • This research aimed to help the employers of hotel corporations by analyzing the effects of fairness of restructuring on employees' organizational commitment and organizational citizenship behavior. The research found that employer's fairness of restructuring has significant affects on the degree of employee's organizational commitment, thereby reducing the negative effects of restructuring and enhancing organization commitment and organizational citizenship behavior. Therefore, this study aims to examine impact of justice perception of layoff on survivors' organizational commitment and organizational citizenship behavior in hotel corporations. There are main results in this research given below; First, as procedural justice and distributive justice are higher, survivors' organizational commitment and organizational citizenship behavior are higher in the restructuring process. Second, as organizational commitment is higher is also higher organizational citizenship behavior in the restructuring process.

A Study on the Effects of Customer Perceived Trust in Manufacturer and Customer Perceived Justice in Agencies on Customer Loyalty to Agencies -Mediating Roles of Customer Trust in and Satisfaction with Agencies- (본사의 신뢰 및 대리점의 공정성이 대리점의 충성에 미치는 영향에 관한 연구 -대리점의 신뢰 및 대리점 만족을 매개로-)

  • Bae, Sang-Wook;Bae, Mi-Hyun;Kim, Wan-Min
    • Journal of Distribution Research
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    • v.12 no.2
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    • pp.51-78
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    • 2007
  • This study investigates what effects both customer trust in the headquarters and perceived customer justice(interactional, procedural and distributive) in agencies have on customer loyalty to the agency via customer trust and satisfaction with the agency. The data for analysis are obtained from 266 customers who are experienced in dealing with agencies. The results show the following : first, customer perceived justice has a significant positive influence on customer trust and satisfaction with the agencies. Second, customer trust in the headquarter has a significant positive influence on customer trust with the agencies. Third, customer satisfaction with the agencies has a significant positive influence on customer trust in the particular agency Fourth, both customer trust in and satisfaction with the agencies are found to have significant positive impacts on customer loyalty to the agencies. Finally, we presented suggestions for enhancing customer loyalty to the agencies.

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Effects of Justice Perception of Start-Up Support System on Expectancy Effect and Satisfaction: Focusing on Venture For Korea (창업지원 제도에 대한 공정성 지각이 기대효과 및 만족도에 미치는 영향: 창업인턴제 수혜자를 중심으로)

  • Kim, Dae Jin;Park, Jong Seok;Park, Da In
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.12 no.3
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    • pp.107-117
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    • 2017
  • Entrepreneurship is a means of improving national competitiveness that can expand the industry quantitatively and qualitatively based on new technologies and ideas. As a result, we are implementing a nationwide initiative support policy around the world. It leads to actual results and grows into a global company. It also has the advantage of being able to produce potential creative people through support for startups. In order to cultivate talented people suitable for startup in Korea, Venture For Korea, the internship program is being carried out with the aim of strengthening basic capabilities and establishing an exchange with existing companies. The purpose of this study is to verify the effectiveness of the system by using justice theory among the interns of the startup internship. In order to improve the accuracy of the study, the survey was done by a complete enumeration and the results were analyzed through Smart PLS 2.0. As a result of the analysis, the distributive justice and interactional justice among the fairness variables have a positive effect on the expectancy effect, and the expectancy effect has a positive effect on the satisfaction. However, procedural justice did not appear to have an effect on expectancy effects. This is because it's been only two years after the start of the internship program, and it seems to reflect the lack of consensus about the process among the stakeholders (enterprise, pre-entrepreneur, the government) related to the system. The results of this study are meaningful in that it deduces the insufficient part of the startup internship based on the justice theory. In other words, in order to increase the policy effect of the startup internship, it is necessary not only to emphasize only the purpose, but also to establish a policy direction complementing the procedural aspect.

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Structural relationship among justice of non-face-to-face exam, trust, and satisfaction with university (치위생(학)과 학생이 지각한 비대면 시험의 공정성, 시험 불안 및 학교 신뢰 간의 구조적 관계)

  • Hyeong-Mi Kim;Chang-Hee Kim;Jeong-Hee Kim
    • Journal of Korean Dental Hygiene Science
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    • v.6 no.1
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    • pp.37-50
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    • 2023
  • Background: This study investigated the structural relationships among justice, test anxiety, and school reliability s non-face-to-face tests of dental hygiene students. Methods: A survey was conducted with 267 dental hygiene students. The survey items included general characteristics, opinions on evaluation, the fairness of non-face-to-face tests (distributive, procedural, and interactional justice), school satisfaction, and school reliability. For statistical analysis, independent-sample t-tests, one-way ANOVA, and structural modeling analyses were performed. Results: Among factors that directly affected distributive justice and reliability towards non-face-to-face tests, the higher the interactional justice (β=0.401, p<0.001) and distributive justice (β=0.232, p=0.002) levels, the higher the school satisfaction. The higher the school satisfaction (β=0.606, p<0.001) and procedural justice (β=0.299, p<0.001) levels, the higher the perceived reliability of the school. Factors that indirectly affected school reliability included interactional justice (β=0.243, p=0.010) and distributive justice (β=0.141, p=0.010). Interactional justice (β=0.592, p=0.010) and distributive justice (β=0.208, p=0.010) were the factors affecting school satisfaction. Moreover, factors that influenced school reliability were distributive justice (β=0.56, p=0.010), interactional justice (β=0.332, p=0.010), procedural justice (β=0.229, p=0.010), and distributive justice (β=0.116, p=0.010). Conclusions: Students will trust and be satisfied with schools when schools and professors sufficiently provide information on face-to-face tests and ensure proper procedures to achieve reasonable grades as rewards for exerted time and effort. Furthermore, this study provides a reference base for developing a variety of content for fair, non-face-to-face tests, thereby allowing students to trust their schools.

공정위, 2005년 중점추진 업무계획

  • 한국공정경쟁연합회
    • Journal of Korea Fair Competition Federation
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    • no.115
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    • pp.44-52
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    • 2005
  • 공정거래위원회는 올해의 목표를 투명하고 공정한 선진시장경제로의 도약으로 설정하고, 시장경쟁의 촉진, 거래의 공정성$\cdot$투명성 제고, 소비자 주권의 실현 등 3대 미션 수행을 위해 7대 정책목표와 24개 이행과제를 도출, 중점추진함과 아울러, $\lceil$사전심사청구제$\rfloor$의 조기정착, 사건처리 및 심리절차 개선, 평가와 성과관리의 유기적인 연계강화 등 3대 혁신과제를 역점추진하기로 하고, 3월 16일 청와대에서 $\lceil$2005년 주요업무 추진계획$\rfloor$을 대통령께 보고하였다.

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Fairness, Satisfaction, Intention to Repurchase, and Negative WOM in the Process of Service Recovery (서비스 회복과정에서 공정성과 만족, 그리고 재구매 의도와 부정적 구전)

  • Jeong, Yong-Gil
    • The Journal of the Korea Contents Association
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    • v.17 no.6
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    • pp.424-435
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    • 2017
  • Because services are delivered through the behaviors of people, it is very difficult to do the quality control and services failures are often happened. If services failures are not recovered by appropriate methods, customers make the negative word-of-mouth communications and have the negative intention to repurchase. The service recovery paradox demonstrates the importance of service recovery after the service failures. The purpose of this study is to investigate the antecedents of customer satisfaction of service recovery(CS), and its consequences of the CS. Independent variables of CS are distributive justice, procedural justice, and interactional justice, and dependent variables of CS are negative word of mouth communication and intention to repurchase. Data are collected using the scenario method. Research model and hypotheses are tested empirically using the statistical packages such as SPSS and AMOS.

Dissatisfaction, Trust, Commitment, and Repurchasing Intention of Internet Shopping Mall: The Moderating Effect of Perceived Equity to Complaint Handling (인터넷 쇼핑몰 고객의 신뢰 및 결속에 미치는 고객불만의 부정적 영향: 불평처리 공정성 지각의 조절효과)

  • Park, Kyung-Do;Park, Jin-Yong;Seo, Ji-Yeon
    • Journal of Distribution Research
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    • v.11 no.2
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    • pp.59-79
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    • 2006
  • The purpose of this study is two folds; first. to identify the negative effect of customer dissatisfaction on trust and commitment. and second to examine the moderating effect of consumers' perceived equity created by various ways in which a company deals with his/her complaints. Our proposed model is empirically tested by a survey data collected from Internet shopping mall consumers who raised complaints. The simultaneous regression model is used to test the negative effect of customer dissatisfaction. To examine the moderating effect of equity, our study employs the group analysis of LISREL. The empirical result shows that customers' dissatisfaction. unless it is concerned with merchandise related dissatisfaction, influences on trust and commitment. Also, we find that consumers' perceived equity has a moderating effect on the relationship variables dissatisfaction and customer relationship variables including trust and commitment.

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The effect of individual perception of team climate for coopetition on the knowledge sharing and the moderating effects of procedural justice and personal initiative (개인의 경쟁적 협력 팀 분위기 인식이 지식공유에 미치는 효과 및 절차적 공정성, 개인 주도성의 조절효과)

  • Park, Owwon;Han, Sujin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.4
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    • pp.2112-2122
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    • 2014
  • Most of the researches on coopetition are focused on the effect of coopetion on firm performance in the firm level. However, few studies attempted to find out the effect of coopetition in team and individual level. In this paper, we examined the effect of individual perception of team climate for coopetition on the knowledge sharing and the moderating effects of procedural justice and personal initiative between the two variables. Empirical results using R&D researchers in research institutes of large-firms showed that individual perception of team climate for coopetition is positively related to knowledge sharing. In addition, we also found that procedural justice has positively strengthened the effect of coopetition on knowledge sharing. Finally, we addressed implications, limitations and future research directions.

A Study on Organizational Justice Affecting Social Workers' Organizational Citizenship Behavior : Focusing on the Mediating role of Trust in Supervisor (조직공정성이 사회복지사의 조직시민행동에 미치는 영향에 관한 연구: 상사신뢰의 매개효과를 중심으로)

  • Choi, So-Yeun
    • Korean Journal of Social Welfare
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    • v.57 no.3
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    • pp.389-413
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    • 2005
  • The OCB(organizational citizenship behavior), spontaneous extra-role behavior of social workers, plays very important role in the provision of qualitative service for the clients and the organizational performance of social welfare agencies. Starting from the importance of OCB for the effective organizational management, this study focuses on the effects of antecedents such as organizational justice(procedural and distributional) and trust in supervisor on the OCB. This study collected data from 360 social workers and 59 their supervisors working in the community welfare centers, paired the self-reported data and the supervisor-rated data, and analyzed the data through the SEM (Structural Equation Modeling) method. The findings of the study show that organizational justice(procedural and distributional) has no direct effect on the OCB, but indirect effect on the OCB through the mediator of trust in supervisor, and that procedural justice has more effect than distributional justice. This study suggests that the management of spontaneous behavior of social workers is not a separated fragmentary phenomenon but should be understood and managed comprehensively in the continuation of the perception of organizational members for the organizational management, the resulting affectivity toward their supervisor, and their behavior in the organizational life.

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