• Journal of Distribution Science
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• v.7 no.3
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• pp.25-48
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• 2009

This paper examines an augmented technology acceptance model, which includes perceived interaction as a mediator in the relationships between the technology acceptance model (perceived ease of use, perceived usefulness) and student satisfaction in online classes, and its impact on student satisfaction. Data has been collected from 842 undergraduate students in online universities. The data is analyzed by using factor analysis and structural equation modeling techniques. The results demonstrate that perceived ease of use, perceived usefulness, and perceived interaction serve as predictors for student satisfaction in online classes. Perceived usefulness has a positive relationship with perceived interaction while perceived ease of use has no effect on interaction.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.14 no.4
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• pp.101-111
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• 2019

In distance learning, quality of service is an important part of improving customer satisfaction and customer loyalty. However, in verifying the effectiveness of remote education service quality, it has been researched based on fragmentary effects on remote education service quality, and the effect study on the specific target is insufficient. In this study, the effects of remote education service factors on customer satisfaction and customer loyalty were analyzed in the previous study and among job seekers. The survey was conducted from March 2019 and 258 samples of job seekers who experienced remote education were used for empirical analysis. As a result of the analysis, typology, problem solving, interaction, information serviceability, and convenience had a positive effect on customer satisfaction, and satisfaction had a significant influence on customer loyalty. In addition, it was analyzed that characterization, problem-solving, interaction, information serviceability, convenience and customer loyalty were affected in the verification of the mediated effects of satisfaction. In response, the implications of this study were derived from practical research on customer satisfaction and loyalty of educational companies related to eduTech, where education and ICT (Information Communication Technology) were integrated during the 4th Industrial Revolution, which suggested that the quality of a company's remote education service affected customer satisfaction and customer loyalty to entrepreneurs and marketers in the education company's start-up and marketing process. Further, further research will be needed in other areas as well as in the areas of employment education to verify the importance of service quality and assess the various effects.

• Communications of Mathematical Education
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• v.35 no.3
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• pp.341-358
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• 2021

Corona, which first broke out in 2020, has caused many changes in many parts of society. Education was not an exception to this change. Teachers had to prepare online classes and students were asked to participate in it without sufficient preparation. Regarding online learning, many studies, in the field of developing teaching module and material or observing the satisfaction of online class, were conducted but there was no study based on how online class is happening in school. Therefore, this study was to investigate the current situation and satisfaction of online class for high school students and explored the relationship between sub-elements of mathematics learning and the level of satisfaction of online learning. As a result, mathematics online class was generally conducted in the form of real-time interactive classes and students felt a little satisfied with it. However, some conflicting opinions were expressed on the continuation of mathematics online learning. In addition, the study found that the higher level of satisfaction students have with online class, the difference appears in the sub-elements of learning mathematics such as values of mathematics, and motivation to learn, willingness to learn mathematics, learning strategies according to the safisfactory level of online class.

• Journal of Digital Convergence
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• v.19 no.11
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• pp.53-62
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• 2021

Distance learning (DL) has become a major issue in the educational field with the spread of COVID-19. In order to enhance the satisfaction of DL learners, efforts to cultivate learners' competencies, as well as investment to build IT infrastructure, and activities to support high-quality content provision should be comprehensively considered. Based on a survey of 221 college students, this study verified that digital literacy (knowledge, skill, and mind) and information systems success factors (system, information, and service quality) all positively affect DL satisfaction, in turn, which positively influences on DL continuance. This study is meaningful in that it comprehensively considered learner's ability and IT infrastructure and analyzed the effect on the satisfaction and intention of continuous use of DL. In the future, it is necessary to expand the target of not only college students but also elementary and secondary students and instructors, and to further consider interaction, which is a major factor in the distance learning process.

• Journal of the Society of Disaster Information
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• v.18 no.1
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• pp.91-103
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• 2022

Purpose: After COVID-19, changes in the educational ecosystem take place and fire service academy education system have shifted from face-to-face into non fact-to-face. So, the educational effect of fire officials is decreased and the satisfaction level is also decreased. In this study, we want to examine the current status of non-face-to-face real-time remote education and supplement the problems to improve the educational methods, the educational environment, etc. Method: This study is an independent variable that affects non-face-to-face real-time remote education, consisting of education system environment, self-efficacy of computers, contents (education contents, structure, design, etc.), and proper interaction. A dependent variable was selected with satisfaction for non-face-to-face real-time remote education. In addition, it was selected and analyzed as an active property of learning motivation and learning attitude as control variables. Result: The better the content and the more active the learning motivation and the attitude toward learning, the higher the satisfaction of non-face-to-face real-time remote education, and the more active the learning motivation and the attitude toward learning, the more positive the computer self-efficacy and the satisfaction of learning Conclusion: In order to increase the satisfaction of non-face-to-face real-time education due to COVID-19, education designers or professors need to provide non-face-to-face education contents that can increase the aggressiveness of their learning motivation and learning attitude, and to increase the satisfaction of education for learners by increasing computer self-efficacy through pre-education of non-face-to-face education systems.

• 한국정보교육학회:학술대회논문집
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• 2006.08a
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• pp.275-281
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• 2006

정보통신기술의 발달과 인터넷의 등장으로 원격교육은 새로운 교육패러다임을 주도할 역량있는 교육방식으로 대두되고 있다. 하지만 이런 시점에서 학교교육을 보다 효율적이며 실용적으로 지원할 수 있는 방안이 모색되어야 한다. 특히 초등교육에서의 원격교육은 이제 걸음마를 시작한 단계이며 평가분야에 대한 연구는 전무후무한 실정이다. 이에 본 연구에서는 학습자가 동영상 원격교육으로 학습과정을 진행한 후 만족할 만한 성취수준에서 자기평가를 실시하고 동영상 촬영하여 평가자료를 탑재하며, 이를 토대로 교사가 피드백할 수 있도록 시스템을 구축하였다. 이는 학습자가 학습과정 뿐만 아니라 평가영역에 있어서도 개인의 수준과 여건을 고려하여 자기 주도적으로 자기평가를 함으로써 자기주도적 학습능력을 향상시키며, 초등교육과정을 지원할 수 있을 것으로 판단된다.

• Journal of the Korea Computer Industry Society
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• v.3 no.12
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• pp.1737-1746
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• 2002

This paper analyse the learners' satisfaction for the usability of distance teaming system. We have analysed collected data regarding the learners' satisfaction with the online Master's in Library and Information Science (MLIS) program as an example. The learner responses from the focus groups broke down into the following five themes: General program issues, Course issues, Communication/interaction issues, On-campus experience issues, Technology issues. The feedback can be applied to most online learning environments as a guideline for teaching and developing of online course.

• Journal of Digital Convergence
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• v.14 no.4
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• pp.33-42
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• 2016

This study aimed to understand the differences of the factors for learning satisfaction (learning content, system, interaction, instructor personality, and instructional context) between males and females in online graduate university settings. To examine the research objectives, a total of 88 graduate students attending online universities in Seoul, Korea participated in the survey. Among them, 66 valid responses were used for the analyses using the SPSS 21.0 statistical package. In order to figure out the differences of the factors in gender, Multivariate Analysis of Variance(MANOVA) was conducted with the five dependent factors. As a result, interaction was found to be a significant variable implying that females more actively participated in communication process. Finally, possible reasons for the results were described and suggestions were raised.

• Journal of Practical Engineering Education
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• v.7 no.2
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• pp.135-146
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• 2015

This study aimed for testing the effects of the empowerment in the circumstances of remote management that managers and employees were in separate countries. For this purpose, researchers collected survey data from 79 local teachers in multinational enterprises on English education and performed Structural Equation Modeling. The hypotheses below are revealed as significant. Firstly, empowerment had a positive effect on job satisfaction, but had a negative effect on job stress. Secondly, empowerment had a positive effect on organizational commitment. Thirdly, job satisfaction had a positive effect on organizational commitment. Fourthly, job stress had a negative effect on organizational commitment and job satisfaction mediated the relationship between empowerment and organizational commitment. Finally, job stress mediated the relationship between empowerment and organizational commitment. And the results of this study suggest that the employees' job satisfaction and organizational commitment can be enhanced using empowerment in the remote management system.

• Proceedings of the Korea Society of Mathematical Education Conference
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• 2006.04a
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• pp.113-131
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• 2006

As for the education for the gifted, distant teaming and intense teaming are going side by side presently This study investigated the aspects of affective variables for the distant learning which is provided to the gifted during the semester. Especially we examined how the gifted finish the given tasks by observing energy and persistence in solving problems, and the interactions between students & students and between teachers & students for the science education for the gifted. Further, we also examined how teacher leads the gifted, and the level of satisfaction as well as obstacles for the distant teaming.