• Journal of dental hygiene science
• /
• v.18 no.4
• /
• pp.241-251
• /
• 2018

This study was based on the experience of dental hygienists' role conflict, and attempted to grasp the nature of the dental hygienist role conflict factor, constituent factor and coping. Giorgi's phenomenological method was used to analyze data collected through in-depth interviews with nine dental hygienists working in a dental clinic. The analysis revealed three central meanings: task scope, role conflicts, and role conflict management style and limitations. In the first category, task scope, the range of the legal scope, and the duties performed by the dental hygienist differed slightly. The second category included role conflict due to interpersonal relationship, work, work environment, competence, and identity as a professional because of role conflict. The third category included the role conflict management style and limitations. Dental hygienists tried to solve the role conflict situation through various efforts. In the face of the reality that the conflict is not solved despite such efforts, the dental hygienists felt the limitation and chose to leave. Dental hygienists are dissatisfied with their roles because of confusion regarding professional values and lack of awareness of the professional workforce due to differences between legal scope and actual practice. Based on the results of this study, it is necessary to develop a tool to quantitatively measure the level of role conflict in dental hygienists and to conduct follow-up studies on the effects of coping strategies by role conflict situations.

• Journal of Distribution Research
• /
• v.9 no.1
• /
• pp.93-110
• /
• 2004

One of the most important things in channel of distribution is the management of intrachannel conflict. In this study, 1 tried to find out the major sources of conflict among distribution channel members of gasolin industry and home electronics industry which have two types of distribution channels - sales branch and agency. I also investigated how the level of conflict influences the business performance of the channel member. The results of the study showed that the imbalance of power, nonfulfillment of roles by manufacturers, nonfulfillment of roles by dealer, divergence in perceptions, intrachannel communication problem have positive relation but role clarity has negative relation with conflict. The results also indicate that the more power supplier exerts upon dealer, the less supplier and dealer practice their roles, and the more communications problem there is, there will be more conflict between channel members. I also analyzed the relationship between conflict and business performance and the result came out as expected: the more conflict there is the less business performance. Some difference was found between sales branch and agency on that aspect. Managerial implications and limitations of the study were also discussed.

• The Journal of the Korea Contents Association
• /
• v.15 no.3
• /
• pp.241-251
• /
• 2015

Purpose: The purpose of this study was to grasp the effects of role conflicts and burnout on turnover intention and provide intervention methods to decrease turnover intention in nurses of Oriental medicine hospitals. Method: The Subjects were 103 workimg Oriental Medicine Nurses. The data were analyzed by SPSS 18.0. Result: As a result, the mean scores of turnover intention, role conflicts, and burnout were 3.31, 3.53, and 3.44, respectively. Role conflicts had no significant difference in general characteristics, while burnout showed a difference in age, marriage, a working department, a night shift, and a salary, turnover intention showed a difference only in a night shift. Turnover intention was positively correlated with role conflicts(r=.310, p<.002) and burnout(r=.326, p<.001). Role conflicts and burnout explained 20.9% of turnover intention. Conclusion: Therefore, it is necessary to specify specialized and systematical nurses of roles to decrease turnover, make efforts to reduce burnout, and provide methods to decrease turnover intention in nurses of Oriental medicine hospitals.

• Korean Journal of School Psychology
• /
• v.18 no.2
• /
• pp.221-247
• /
• 2021

This study was conducted to determine if the relationships between role identification confusion and burnout and between role identification confusion and job satisfaction are mediated by role conflict and whether job crafting moderates the mediating the relationships between role conflict and burnout and between role conflict and job satisfaction. A total of 150 professional school counselors completed a survey about role identification confusion, role conflict, burnout, job satisfaction, and job crafting. The results of a correlation analysis showed that the relationship between role identification confusion and burnout was statistically significantly positive, the relationship between role identification confusion and job satisfaction was statistically significantly negative, and that role conflict mediated the relationships between role identification confusion and burnout and between role identification confusion and job satisfaction. However, the moderated mediation effect of job crafting in these relationships was not statistically significant. This paper discusses this study's limitations and suggestions for further research.

• Journal of Digital Convergence
• /
• v.15 no.1
• /
• pp.593-601
• /
• 2017

This study was attempted to provide nurse students with basic materials to improve their clinical practices, and to investigate changes in their views on Nursing Professionalism, Job satisfaction, and role conflicts. After experiencing clinical practices, their nursing professionalism(t=-2.184, p=.031) and job satisfaction (t=-2.068, p>.001) increased but role conflict (t=-3.729, p>.001) increased as well. They were satisfied with their jobs, building up nursing professionalism through clinical practices. However, they had also acquired time on thinking about their future jobs more deeply than before practices and realizing their roles in real sense. In particular, they felt stress in some of subcategories, personal inner conflicts (t=-3.729, p>.001), role obscurity (t=-5.720, p>.001) so it is necessary to review standards on their job and task in nurse education and clinical practices.

• The Journal of the Korea Contents Association
• /
• v.14 no.6
• /
• pp.186-199
• /
• 2014

Purpose: This study investigated experience of role conflict of geriatric nurse practitioners by qualitative study. Methods: This study is based on the qualitative research using phenomenological methodology. The research participants were 5 geriatric nurse practitioners. The data collection methodologies were in -depth interviews. The interviews were conducted 2 to 4 times where each interview lasted within the range of 30 minutes to 2 hours. The data collection and analysis were carried out simultaneously and the Colaizzi (1978) methodology was adopted for the data analysis. Results: As result of research, from 75 significant statements, 12 meaningful statements, 6 themes, and 3 clusters of themes were extracted. The 3 clusters of themes are 'Intrapersonal role conflict', 'Relationship role conflict', and 'Institutional role conflict'. Conclusion: The finding of this study suggest the legal status guarantee have to be prepared in order to resolve the role conflict of geriatric nurse practitioners.

• The Journal of the Korea Contents Association
• /
• v.8 no.9
• /
• pp.251-258
• /
• 2008

Many approaches exist for studying travel service quality, employee's satisfaction, and traveler' satisfaction. Although tour conductor play an important role in travel service, there is a lack of research on how to conceptualize and measure tour conductor's role, role stress and service delivery level. So this paper presents a conceptual framework and research approach for examining the role conflict, ambiguity, overload, and service delivery level of tour conductor in group package and the impacts of role stress on service delivery level. Results indicate that there are significant affection on service delivery level of TC among the role conflict, ambiguity, and overload. For the most part, the role conflict and ambiguity more impacted on responsibility and empathy with service encounter, the role overload affected on professional and tangibles. In conclusion, the studies reported here highlight the importance of individual effort as well as organizational police in reducing strain and improving service delivery level.

• The Journal of the Korea Contents Association
• /
• v.19 no.1
• /
• pp.60-73
• /
• 2019

This study is a descriptive research study to identify the role conflicts, positive psychological capital, organizational effectiveness, and factors affecting organizational effectiveness of nurses in small hospitals. The subjects of the study were nurses working in three small and medium-sized hospitals located in A city and 255 copies were used for final data analysis. The results showed that the roles of role conflict, isolation, role ambiguity, and resource shortage had a significant negative effect on organizational effectiveness. Role ambiguity and resource shortage of role conflict were significant (-) on positive psychological capital. Positive optimism, positive self efficacy, hope and optimism have a positive (+) effect on organizational effectiveness. Based on the results of this study, it is necessary to develop a variety of programs to reduce role conflict and demonstrate positive psychological capital in order to improve the organizational effectiveness of nurses in small and medium-sized hospitals.

• Proceedings of the Korea Contents Association Conference
• /
• 2005.11a
• /
• pp.239-246
• /
• 2005

The object of this study is to improve the police administration service and the work performance of police officers, through the analytic ground to increase job satisfaction and to solve the role conflict by setting the role conflict as a main factor among many factors to influence the job satisfaction between the role conflict and the job satisfaction of police officers and explaining the factors of the role conflict.

• Journal of the Korea Convergence Society
• /
• v.11 no.2
• /
• pp.351-360
• /
• 2020

The purpose of this study is to verify the current states of the comprehensive nursing care services and nursing professionalism the role conflicts and job stresses experienced by the nurses, to investigate the influences affecting the nursing professionalism. The subjects were 174 nurses, the role conflict, job stress, and nursing professionalism have a significant correlation with each other. Data were analyzed by t-test, correlation, regression analysis using SPSS WIN 23.0 program. The result showed that the correlation between nursing professionalism was significant in role conflict(r=-.186, p=.014) and job stress(r=-.389, p<.001). In addition, factors affecting nursing professionalism were in order of role conflict and job stress(F=23.810, p<.001), and explanatory power was 11.8%.