• Title/Summary/Keyword: 심리적 소진

Search Result 151, Processing Time 0.021 seconds

The Effect of Emotional Labor on Psychological Exhaustion of Civil Affairs Officials - Focused on the Mediation Effect of Family and Social Support and Perceived Stress - (민원담당 공무원의 감정노동이 심리적 소진에 미치는 영향 - 사회적 지지와 지각된 스트레스의 매개효과를 중심으로 -)

  • Chang, Seung-Chin;Kim, Eun-Hye
    • Industry Promotion Research
    • /
    • v.8 no.3
    • /
    • pp.111-123
    • /
    • 2023
  • The purpose of this study is to examine the structural relationship and confirm the effect of labor as a civil servant in charge of civil affairs how excessive social support and delayed tension affect psychological exhaustion. The results are as follow. First, as a result of analyzing the structural relationship between Emotional Labor, social support, perceived stress, and psychological exhaustion of Civil Affairs Officials, Emotional Labor of civil Civil Affairs Officials has a positive effect on social support, perceived stress, and psychological exhaustion. Social support had a significant negative effect on psychological exhaustion. Perceived stress was found to have a positive effect on psychological exhaustion. Second, as a result of soldering the labor effect of social support and involved tension in the relationship between labor and psychological burnout of public officials in charge of financial resources, a partial mediating effect was confirmed.The object should be used to first respond to and show the reinforcement of social support and the reduction of painted pressure, identified as labor variables, before farmers appear.

The Moderating Effect of Resilience in Role Stress on Psychological Burnout : Focuced on a Catholic Nuns (역할스트레스가 심리적 소진에 미치는 영향에서 회복탄력성의 조절효과: 가톨릭 여성수도자를 중심으로)

  • Yu, Mi-Hoa;Ahn, Jooah
    • The Journal of the Korea Contents Association
    • /
    • v.22 no.10
    • /
    • pp.851-860
    • /
    • 2022
  • Catholic nuns are under a lot of role stress while living as a monk, which leads to psychological burnout, causing negative effects. This study confirmed which sub-factors of the role stress of Catholic nuns has a greater effect on psychological burnout, and analyzed whether resilience has a moderating effect on psychological burnout. As a result of a mail survey of 234 catholic nuns, first, role stress could be confirmed according to the period of catholic nuns' life in the capital and the roles of internal and external apostles. In particular, when the life of the capital was less than 20 years, they felt different from the role ambiguity. Second, it was found that the role stress of catholic nuns had an effect on psychological burnout, and role ambiguity, role conflict, and role all had an effect on psychological burnout. In particular, role ambiguity was found to have the greatest effect, causing greater psychological burnout of role ambiguity than role. Third, in the relationship between role stress and psychological burnout, resilience had a moderating effect This study suggests that reducing the role ambiguity of nuns is the most important, and that it is necessary to improve resilience as a way to reduce psychological burnout. Above all, it is meaningful in that it targets nuns who are difficult to access easily.

The Influence of Self Efficacy, Emotional Labor, and Social Support on Job Center Workers' Psychological Burnout (고용지원센터 직장인의 자기효능감, 정서노동 및 사회적 지지가 심리적 소진에 미치는 영향)

  • Baek, Sook-Kyung;Kim, Seil;Cheon, Seong-Moon;Ju, Dong-Beom
    • Journal of vocational education research
    • /
    • v.30 no.4
    • /
    • pp.129-141
    • /
    • 2011
  • The aim of this study was to investigate the influence of self efficacy, emotional labor, and social support on job center workers' psychological burnout. The data in the study were collected from 132 workers who work for job center in Busan, Ulsan, Gimhae, and Jinhae, and Self-Estimate Inventory, Emotional Labor Scale, Social Support Scale, and Maslach Burnout Inventory were used. Correlation analysis and multiple regression analysis were applied for data processing. The results of the study are as follows. First, the study found a correlation between job center workers' self efficacy and psychological burnout, with higher self efficacy being less burnout. This shows that self efficacy has an meaningful influence on job center workers' psychological burnout. Second, it also found a correlation between job center workers' emotional labor and psychological burnout, with higher emotional labor being more burnout. However, multiple regression analysis indicates that frequency of emotional display, attentiveness to required display rule, and emotional dissonance which are sub-factors of emotional labor have a negative influence on psychological burnout. Third, it found a correlation between job center workers' social support and psychological burnout, with higher social support being less burnout. Among sub-factors of social support, material support and evaluative support have a meaningful influence on psychological burnout statistically. Fourth, it showed that self efficacy has a high influence on psychological burnout. This research suggests to provide basic materials which are a great help to study job center worker's psychological burnout, and proposes to arrange various program for developing human resources of job center as a public employment organization.

The Influence of Burnout on Flourishing: mediation effect of Depression and moderated mediation effect of Psychological Detachment (소진이 번영에 미치는 영향: 우울의 매개효과와 심리적 분리의 조절된 매개효과를 중심으로)

  • Jung, SungCheol
    • Journal of Digital Convergence
    • /
    • v.20 no.3
    • /
    • pp.309-316
    • /
    • 2022
  • We aimed to verify the mediating effect of depression on the relationship between burnout and flourishing, and the moderated mediating effect of psychological detachment on the mediating relationship. An online survey was conducted with 300 workers, and the results are as follows. First, significant correlations are found among burnout, depression, flourishing, and psychological detachment. Second, the mediating effect of depression on the relationship between burnout and flourishing was verified. Third, the moderated mediating effect of psychological detachment on the mediating relationship verified. Considering the successive effects of burnout on depression and the loss of flourishing, the necessity of efficient management of burnout became evident. Moreover, the moderating role of psychological detachment implies that the effect of burnout can be reduced to some extent through individual and/or organizational efforts for psychological detachment. It seems necessary to verify the moderating effect in more detail through experimental research in the future.

The Relationship between Psychological Exhaustion and Turnover Intention of PAS Assistants for Disabled People: Focusing on Mediating Effects of Social Support of Dedicated Workforce (장애인 활동지원사의 심리적 소진과 이직의도의 관계 : 전담인력의 사회적 지지 매개효과를 중심으로)

  • Chung, Sae-bom;Jun, Joo-Ram;Lim, Hae-Young
    • The Journal of the Korea Contents Association
    • /
    • v.20 no.3
    • /
    • pp.309-323
    • /
    • 2020
  • The purpose of this study is to examine the structural relationship between psychological exhaustion, turnover intention, and social support of the dedicated workforce in order to investigate the effects of social support on psychological exhaustion, turnover intention of PAS assistant. Based on the results of the study, this study attempted to make the basic data for devising method to alleviate the intention to turnover of disabled PAS assistant. It was intended to help improve the quality of the activity support service. For this purpose, a questionnaire consisting of psychological exhaustion, turnover intention, and social support measures was conducted to 274 PAS Assistants of 11 service agencies in Seoul to verify the mediating effect of social support. In this study, the psychological exhaustion of PAS Assistants's showed a positive correlation, and the social support of the dedicated personnel perceived by the PAS Assistants's showed a negative correlation with the psychological exhaustion. Also, the social support of the dedicated workforce partially mediated the causal relationship between psychological exhaustion and turnover intention. The results of this study suggests that the social support of the dedicated personnel dedicated to support activities is high in reducing the psychological burnout and turnover intention of the PAS Assistant, it means that the social support of a dedicated workforce is an important resource in reducing the turnover intention.

마음챙김 기반 MBSR 프로그램이 상담자의 심리적 안녕감에 미치는 효과: 상담자의 자기돌봄과 자기효능감을 중심으로

  • 정주산;변상해
    • 한국벤처창업학회:학술대회논문집
    • /
    • 2023.11a
    • /
    • pp.135-138
    • /
    • 2023
  • 2000년대 들어 상담에 대한 관심과 상담 수요가 크게 늘어가고 있는 상황에서 상대적으로 직무 특성상 상담자들 또한 심리적인 어려움들을 느끼면서 상담자 스스로 자신의 정신 건강 및 유지를 위한 자기돌봄의 중요성이 증가하고 있는 것이 사실이다. 상담자는 많은 시간을 내담자와의 직접적인 대면을 통해서 내담자의 다양한 문제에 대한 해결과 도움을 제공해 줌에 있어 지속적인 치료 과정을 함께한다. 상담자는 내담자와의 상황 대면을 통한 치료 과정을 함께하면서 치료의 긍정적인 면을 접하기도 하지만, 한편으로는 지속적인 스트레스로 인해 심리적 소진과 다양한 정서적 피로도를 경험하게 된다. 이에 다양한 심리적·정서적 소진과 피로도에 대해 적절하고 유연하게 대처하기 위해서는 상담자 스스로 자신을 보호할 수 있는 자기돌봄이 필요하며, 상담자 자신이 어떠한 상황에서도 긍정적인 마음을 유지 할 수 있는 자기효능감을 향상시키는 것이 중요하다. 본 연구는 마음 챙김에 기반한 MBSR 프로그램이 다양한 상담 현장에서 심리적 소진을 겪고 있는 상담자들의 심리적 안녕감, 특히 상담자의 자기돌봄 및 자기효능감에 어떠한 영향을 미치는지 확인하고자 하였다. 이를 위해 실제 현장에서 활동하고 있는 상담경력 1년에서 5년 미만의 상담자 40명을 대상으로 주 1회기, 회기 당 2시간의 총 12주간의 MBSR 프로그램을 통한 상담자의 자기돌봄 및 효능감의 변화가 상담자의 심리적 안녕감에 긍정적 요인으로 적용될 수 있다는 것을 확인하여 실제 상담 현장에서의 상담자들이 겪고 있는 심리적 소진의 완화를 통한 안정적인 상담 현장이 조성될 수 있도록 기여하고자 한다.

  • PDF

Relationship between Basic Pychological Needs and Psychological Burnout of Nurse: Mediation Effect of Positive Psychological Capital and Moderated Mediation Effect of Authentic Leadership (간호사의 기본심리욕구와 심리적 소진 간의 관계: 긍정심리자본의 매개효과와 진성리더십의 조절된 매개효과)

  • Cho, Young-Mun;jang, Kyoung-Hee
    • Journal of Digital Convergence
    • /
    • v.18 no.11
    • /
    • pp.319-328
    • /
    • 2020
  • This study aimed to investigate the relationships between basic pychological needs, positive psychological capital, authentic leadership and psychological burnout of clinical nurses, and to identify the mediation effect of positive psychological capital and moderated mediation effect of authentic leadership. The participants were 182 clinical nurses at 5 general hospital located in M city from April 2020 to June 2020 by questionnaire survey. Data analysis was done by using SPSS WIN 23.0 program and SPSS PROCESS MACRO program(model 4 and model 7). This study shows that the basic psychological need had an negative effect on psychological burnout, and the mediating effect of positive psychological capital and the moderated mediating effect of authentic leadership were confirmed in the relationship between basic psychological need and psychological burnout. Therefore, in order to reduce psychological burnout of general ward nurses, it is necessary to develop strategy to improve basic psychological needs and positive psychological capital of nurses, and leadership program for authentic leadership of nurse managers.

The Relationship between Job-stress and Psychological-exhaustion of Counselors at Multicultural Family Support Center (다문화가족지원센터 상담자의 직무스트레스와 심리적 소진과의 관계)

  • Seon, Kuk-Jin
    • Journal of the Korea Society of Computer and Information
    • /
    • v.18 no.7
    • /
    • pp.157-164
    • /
    • 2013
  • This study analyzed how job stress of counselors at Multicultural Family Support Center effects on their psychological exhaustion. The purpose of this research is on suggesting efficient human resource administration plan by mitigating job stress using the result of analysis. In the result of analysis, MFSC counselors' job stress had an effect on emotional exhaustion, impersonalization, and a factor of decline in sense of self-perfection. Applying this result, this research proposed a necessity of realistic plan preparation to prevent job stress and psychological exhaustion of MFSC counselors.

The Effects of Childcare Teaching Teacher Efficacy and Psychological Burnout on The Practice of Childcare Respecting Rights for Infants (보육교사의 교사효능감과 심리적 소진이 영유아 권리존중보육 실행에 미치는 영향)

  • Ko, Young Yun;Shin, Hyun Jung
    • Korean Journal of Child Education & Care
    • /
    • v.18 no.4
    • /
    • pp.27-38
    • /
    • 2018
  • Objective: The purpose of this study is to investigate the effects of childcare teachers' teacher efficacy, psychological burnout and the practice of respecting rights for infants. Methods: For this study, questionnaires were distributed to 398 childcare teachers in the cities of I and S. The collected data were analyzed by descriptive statistic, multiple regression and Cronbach's ${\alpha}$ for reliability by SPSS-WIN computer program. Results: The results yielded some interesting results. First, childcare teachers were shown to have higher respecting rights for infants but just average teacher efficacy rates. Secondly, the study showed a positive correlation between the practice of respecting rights for infants and childcare teachers' teacher efficacy. However, there was a negative correlation between the practice of respecting rights for infants and psychological burnout. There was also a negative correlation between the practice of respecting rights for infants and childcare teachers' teacher efficacy. Third, the higher the childcare teachers' teacher efficacy of childcare teachers, the more positive influences existed in the practice of respecting rights for infants. It also showed that the lower the degree of psychological burnout, there was a negative impact on the practice of respecting rights for infants. Conclusion/Implications: The results of this study suggest that a support plan is needed to boost childcare teachers' teacher efficacy, and to lower the psychological burnout of childcare teachers with regards to the practice of respecting rights for infants.

The Impact of Employee's Perceptions of Organizational Politics and Burnout: Role of Psychological Need Satisfaction and Psychological Capital (조직정치지각이 직무소진에 미치는 영향에 있어 심리적 욕구 만족의 매개효과와 심리적 자본의 조절효과 연구)

  • Seo, Dong-Taek
    • The Journal of the Korea Contents Association
    • /
    • v.16 no.3
    • /
    • pp.305-318
    • /
    • 2016
  • Perceptions of organizational politics(POPs) have stress-based effect as job demand and lead to employee's negative attitudes and behaviors. According to job demand resource model, burnout develops when high job demand deplete employee's resources, which lead employees to low levels of motivation and high levels of cynicism and frustration. Currently, in studying the relationship between POPs and burnout there is a lack of researches on certain settings and conditions. The present study examined a model in which relationship between POPs and burnout was mediated by psychological need satisfaction. And also, this study tested moderating role of psychological capital between POPs and need satisfaction. A total of 220 employees in telco and electronic manufacturing company in South Korea participated in this study. The result of this study showed that need satisfaction works as mediating variable between POPs and burnout and psychological capital had moderating effect between POPs and need satisfaction. This study proposes a new framework of POPs by examining linking mechanism of need satisfaction and psychological capital. The results of this study provide practical insight to HR practitioners and business leaders.