• Title/Summary/Keyword: 비영리조직

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Influence of Service Quality of Aged Sports on Service Satisfaction for Non-profit Organization (비영리조직의 노인체육 서비스품질이 서비스만족에 미치는 영향)

  • Lee, Tae-Yong;Cho, Song-Hyeon;Song, Kang-Young
    • The Journal of the Korea Contents Association
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    • v.8 no.11
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    • pp.375-385
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    • 2008
  • This research was conducted with the aim of providing basic data to a non profit organization's strategies by determining the influence of the service quality cognition of the aged people's excercise program on service satisfaction. The subject of this study was sixteen districts in city B, and aged people who participates in the district's exercise programs. 320 subjects were selected based on a purposeful sampling, and the survey sheets of 308 subjects, excluding 12 of those who lacked sincerity were used for th analysis. To prove the hypothesis of the study based on the sampled data, t-test, One-way ANOVA and regression analysis were conducted using the SPSS Ver. 12.0 statistics program, and the results are as follows: First, perceived service quality differed, but service satisfaction did not differed on the gender. Second, perceived service quality partially differed, but service satisfaction did not differed on the age. Third, perceived service quality partially differed, but service satisfaction did not differed on the frequency. Fourth, perceived service quality and service satisfaction partially differed depending on the period. Fifth, performance, out of the perceived service quality factor, was found to had positive influence on service satisfaction.

A Study on the Determinants of Management Performance of Nonprofit Arts Organization: Focusing on Symphony Orchestras in USA (비영리 공연단체의 경영성과 결정요인에 관한 연구 - 미국오케스트라를 중심으로 -)

  • Park, Sunmi;Choi, Young-jun
    • International Area Studies Review
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    • v.22 no.2
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    • pp.121-138
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    • 2018
  • This study aims to suggest effective management performances of nonprofit arts organizations among competitive environment. To examine the factors which affect the performance of nonprofit performing arts organizations such as external environment, cultural capital, orchestra characters and government grants, this study analyzed the data of 990 tax forms of the US Internal Revenue Service(IRS) of the top 73 symphony orchestras and government sources in USA. Independent variables are measured as sponsorship amount which is the biggest part of orchestras' income, and ticket sales which is profit of inherent business purpose. As a result, the performance of the orchestra is affected positively by the income and influenced by the orchestras' characteristics including age, size, and conductor. Also government grants to the orchestras are essential for organizations to sustain their business. But, there are two different sides on these effects that small to medium groups are influenced by crowding in effect and bigger groups are more likely conducted by business overview. Lastly, cultural capital is no significant relationships to orchestras' management performances. This scope of the study is limited to American symphony orchestras; however, this study is significant in that empirical analysis on nonprofit performing arts organizations from an economic view point and contribute on other nonprofit arts organizations to develop their strategic plan for sustainable business.

The Knowledge Management of NPOs and the Critical Success Factors for Interorganizational Knowledge Management among NPOs (비영리조직의 지식경영 현황 및 비영리조직간 지식경영 핵심성공요인)

  • Cho, Dai-yon;Kwon, Hyun-jung
    • Knowledge Management Research
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    • v.9 no.2
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    • pp.35-61
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    • 2008
  • The demands for knowledge in the rapid social change and the competitive environment are being increased day by day. As to reflect the demands, much scholarly and practical work has been done on the topics of Knowledge Management (KM). However, the study of KM in nonprofit organizations (NPOs) is insufficient. This study, while discussing the nature of NPOs, which have the different purposes of existence and characteristics from for-profit organizations, has the purpose of finding out the special strategy for KM in NPOs. Through understanding the characteristics and the status of NPOs, this study suggests that that the interorganizational KM is the method to lead successful KM in NPOs. And the critical success factors (CSFs) are presented in the three major factors, such as the systematical, the interorganizational and internal consideration factor for organization. This not only provides the successful KM strategy of NPOs but also enlarges the understandings about interorganizational KM.

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Community-Based Care Programs for the Elderly among NPOs in Japan (일본 민간조직의 지역노인돌봄 프로그램)

  • Yoon, Soon-Duck;Park, Gong-Ju;Chae, Hye-Sun
    • Journal of Agricultural Extension & Community Development
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    • v.16 no.2
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    • pp.337-362
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    • 2009
  • The purposes of this study are to review the community-based care programs for the elderly among NPOs, focused on the Regional Council on the Social Welfare and Elderly Club, in Japan and to examine the way these programs help the community elderly to live independently in their own home in the community. First, the community welfare policy for the aged and service delivery organizations in Japan are reviewed. Second, using the informations about the elderly support programs carried out by the Regional Council on the Social Welfare and Elderly Club, various kinds and processes of specific programs developed to meet the local characteristics are introduced. Applicability of these programs to rural Korea is discussed.

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The Impact of Social Entrepreneurship of the Members of Nonprofit Organizations on Cooperative Behavior -Focusing on the mediating effects of value congruence- (비영리조직 구성원의 사회적기업가정신이 가치일치를 매개로 협조적행동에 미치는 영향)

  • Chung, Dae-Yong;Kim, Tai-Hyun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.14 no.9
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    • pp.4303-4312
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    • 2013
  • Study explores the effect of the member's social enterpreneurship at nonprofit organizations on cooperative behavior and proved the mediator effect of value congruency among individuals at those organizations. Examined on a nationwide scale with members at nonprofit organizations, this study indicated followings: 1. Innovativeness, Risk Management, and Social Mission. are valid 2. Innovativeness and Social Mission are related to cooperative behavior, 3. Value congruency with each other at an institution exerts positive effect on cooperative behavior, 4. Value congruency over social enterpreneurship and cooperative behavior partially, yet still positively, mediate social enterpreneurship to cooperative behavior. In other words, the higher the social enterpreneurship in each indivisual is, the higher the degree of value congruency among individuals is, leading to more frequent cooperative behavior. This study also suggests that enhancement of social enterpreureship in each individual at work through education should be considered.

A Structural Relation of professional leadership, environmental competitiveness, market orientation and fundraising effectiveness in social service organizations (사회복지조직의 자원동원성과에 영향을 미치는 요인의 구조적 관계 -리더의 전문적 태도, 환경에 대한 인식, 그리고 시장지향성간의 관계-)

  • Rho, Yeon-hee
    • Korean Journal of Social Welfare Studies
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    • no.37
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    • pp.91-116
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    • 2008
  • Current studies have shown academic and practical interests in effects of various factors on fundraising effectiveness in social service organizations. However, they hardly suggested what factors affect fundraising effectiveness in a clear way. This study intended to suggest a structural relations between factors, such as professional leadership, environmental competitiveness, market orientation, and fundraising effectiveness. The results of the structural equation modelling analysis showed that there were not significant direct effects of professional leadership and environmental competitiveness on fundraising effectiveness, but their indirect effects and mediating effect of market orientation toward donors. Although the study has a limitation to generalize the results for all kinds of nonprofit social service organizations, it has both academic and practical implications to introduce the concept of market orientation for an explanation of fundraising effectiveness, and also to indicate the importance of organizational efforts to keep strong and sound relationships with donors.

An Application of Data Envelopment Analysis in Measuring the Efficiency of Local Governments in Korea (DEA를 이용한 지방자치자체의 성과평가)

  • Suk, Yeung-Ki
    • Korean Business Review
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    • v.17 no.2
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    • pp.185-202
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    • 2004
  • There is an increasing interest in measuring and comparing the efficiency of organization units whose operations are functionally similar and autonomous. Data Envelopment Analysis(DEA) has been extensively used to evaluate the efficiency of non-profit organizations as a whole. This study applies a modified DEA model (Input-oriented BCC model with Nondiscretionary variables) to identify the performance of local government in Korea. It is found that utilizing DEA as a mean of evaluating the performance of local governments yields useful information to decision makers trying to maintain more efficient practices.

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A Mediation Model among the Entrepreneurial Orientation, Market Orientation and Business Performance of Non-Profit Organization (비영리조직의 기업가지향성과 시장지향성 그리고 경영성과 간의 매개모형)

  • Hong, Jin-Hyuk;Cho, Dong-Hwan
    • Proceedings of the KAIS Fall Conference
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    • 2011.12a
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    • pp.78-81
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    • 2011
  • The main object of this study is explore to be consider a mediation model on the entrepreneurial orientation, market orientation, and business performance of the non-profit organization in the Western Gyeongnam and Busan Regions of South Korea. As a result, the $H_1$ was not shown to significantly the financial performance, and From $H_2$ to H8 was adopted to be effect on the variable. This study will be able to become data that is suitable system introduction in various field of Not-Profit organization and sector.

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사회적기업가의 리더십과 역할스트레스, 의사소통, 조직문화가 조직유효성에 미치는 영향

  • Son, Jeong-Hwan
    • 한국벤처창업학회:학술대회논문집
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    • 2019.04a
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    • pp.69-74
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    • 2019
  • 사회적기업이란 영리기업과 비영리기업의 중간형태로서 사회적기업육성법에서는 취약계층에게 사회서비스 또는 일자리를 제공하여 지역주민의 삶의 질을 높이는 등의 사회적목적을 추구하면서 재화 및 서비스의 생산 혹은 판매 등의 영업활동을 수행하는 기업으로서 고용노동부 장관의 인증을 받은 기업을 말한다. 현재 사회적기업은 2019년 3월말 기준 2,154개의 기업이 활동하고 있다. 사회적기업의 양적증가에 따라서 사회적기업가 리더십과 조직의 존재가치를 설명하는 조직유효성이 중요하다. 조직유효성의 증가하기 위해서, 조직유효성에 미치는 다양한 영향요인들 중에서 어떤 요인이 더 많은 영향을 미치는 가에 대한 연구가 필요한 시점이다. 기존연구는 사회적기업 조직유효성에 대한 조직문화, 리더십 등 조직 관련 개별요인과 조직유효성과의 관계 파악에 한정하고 있으나 본 연구에서는 소셜미션을 추구하는 사회적가치와 지속가능성을 위한 경제적가치를 추구하는 사회적기업의 특성에 따른 역할 스트레스가 조직유효성에 미치는 영향 뿐 아니라 리더십, 의사소통, 조직문화의 개별적 요인 뿐 아니라 통합적인 적용을 하고자 한다.

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Are Giving and Volunteering Multiplicative Behaviors or Compensatory Behaviors? (기부행동과 자원봉사활동은 중복적 보완관계인가? 보충적 대체관계인가?)

  • Kim, Ji-Hae;Chung, Ick-Joong
    • Korean Journal of Social Welfare
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    • v.64 no.2
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    • pp.133-158
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    • 2012
  • In the modern society, a growth in the non-profit sector and a decrease in the government budget on social welfare result in a greater need of individual giving and volunteering. Therefore, in order to manage non-profit organizations effectively, it is necessary to encourage citizen participation in giving and volunteering through identifying various factors affecting giving and volunteering. In order to identify what factors are affecting participation in giving and volunteering and whether the relationship between giving and volunteering is multiplicative or compensatory, this study uses multinomial logistic regression analysis by categorizing four groups based on the participation types of giving and volunteering. The research findings confirmed that common factors such as religion and satisfaction with leisure time were still significant, and specific factors were also found among factors affecting participation in giving and volunteering. Especially, this study identified that factors affecting giving and volunteering differ according to household income, education level, employment status, gender and social relationship satisfaction. The findings confirmed that giving and volunteering are compensatory behaviors. Finally, the implications of this study were discussed. A differential strategy for giving and volunteering is needed to encourage citizen participation in non-profit organizations.

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