• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.3
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• pp.139-155
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• 2012

Rapid changes in information technologies are forcing dramatic shifts in how business are conducted in various industry sectors. This pace of change is increasing all around the world. Accordingly, there is a need for the libraries to provide the information services with agility, which emphasizes on the prompt reaction to the changes, which are almost impossible to predict. Especially, the digital libraries higher education institutions require more agility as their main mission is providing a wide range of cutting edge information for the research and education activities. In this study, the notion of 'agility' is examined then the relationship between the digital library's e-service measure evaluation factors and the capability, which is defined as agility, is explored. In addition, the impact of agility in user satisfaction is analyzed. Based on these analyses, the factors to consider in managing digital libraries in higher education institution, are suggested.

• The Journal of the Korea Contents Association
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• v.13 no.6
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• pp.390-400
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• 2013

The purpose of this study is to investigate the effect of RTE characteristics on SCM performance. Extant approaches for evaluating the SCM performance adopt financial measures, non-financial measures, Balanced Score Card (BSC) methodology and Supply Chain Operations Reference (SCOR) methodology etc., but researches on SCM performance measurement are not sufficiently reviewed. In this study, SCM performance is measured with the Combinative Capabilities which are divided into four categories of product quality, delivery speed, process flexibility, price leadership. The experimental results with the three factors of visibility, agility and combinative capabilities variables show the followings: (i) Visibility had a significant impact on agility. (ii) Visibility had a significant impact on combinative capabilities. (iii) Agility also had a significant impact on combinative capabilities.

• Knowledge Management Research
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• v.21 no.4
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• pp.287-300
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• 2020

We investigate empirically the impact of IT exploration & exploitation capability and operational capability upon organizational agility, especially small and medium sized firms in the logistics industry in South Korea. Based on literature on the bilateral relationship between organizational agility and IT capability, we follow the established research model and propose hypotheses. This work takes an empirical methodology to test the hypotheses: design survey questionnaires, collect data, test reliability and validity of data, and finally test the hypotheses. Our results based on the data collected in 2018 present that IT exploration & exploitation capability significantly increases operational capability, and operational capability increases organizational agility. We find our contribution in updating previous research findings with recent data and in expanding the domain of research more specifically into small and medium sized firms in logistics industry in South Korea. Practically our work suggests that managers and policy makers should consider both fostering newly emerging IT exploration and existing IT resource exploitation capability in order to enhance organizational agility of those small and medium sized firms in logistics industry.

• International Area Studies Review
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• v.13 no.2
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• pp.371-392
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• 2009

The paper examines the determinants factor and business performance of global supply chain management. Precess innovation, information capability and partnership were used as proxy for the characteristics of determinants factor of global supply chain management. Agility of business performance was used as proxy for the business performance of global supply chain management. Overseas expansion were used as proxy for the intermediate factor. Based on the analysis of seventy two global supply chain management cases, the following results are found. Firstly, it was found that the process innovation, information capability and partnership of determinants factor affects agility of improved business performance. Secondly, process innovation, information capability and partnership of determinants factor improved more agility as overseas expansion. However, there are several limitations such as characteristics of process innovation, information capability and partnership, etc.

• Knowledge Management Research
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• v.21 no.3
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• pp.123-140
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• 2020

In call centers where customers contact a firm's customer service without face-to-face interaction, customer service representatives (CSRs) determine its service competitiveness. In other words, a firm's service excellence relies on its CSRs. Drawing on the concept of agility from service and information technologies studies, this study conceptualizes customer response capability as a variable consisting of customer response expertise and customer response agility, and further verifies its effects on customer service performance. Moreover, this study examines whether a firm's digital and human knowledge resources are related to CSRs' customer response capability. To empirically test the proposed hypotheses, the partial least squares analysis is conducted with a total of 371 responses collected on CSRs from two insurance call centers. The findings indicate that a firm's digital and human knowledge resources enhance CSRs' customer response expertise and customer response agility, thereby increasing customer service performance. The results draw the conclusion that CSRs' customer response capability is a key antecedent of superior customer service.

• The Journal of the Korea Contents Association
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• v.22 no.2
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• pp.281-293
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• 2022

The necessity for introducing artificial intelligence(AI) into the public sector to form an intelligent government has been emerging. This study set 'Organizational Agility', 'Exploitation & Exploration Learning', and 'E-government Capability' as independent variables for the introduction of AI in central government. Dependent variables were set on whether AI was adopted in the central government organization 'Bu(mainly conducts policy planning)', and 'Cheong(mainly performs policy execution)'. Logistic regression analysis was performed on each of the two models. As a result, it was derived that ministry Bu adopted AI as organizational agility increased, and ministry Chung adopted AI as e-government capability increased. Particularly, it was identified that the effect of exploitation learning for Cheong organizations offset the influence of AI introduction according to e-government capabilities, while exploratory organizational learning facilitated the AI introduction. This study is meaningful for suggesting a strategy for adopting AI in government.

• 한국벤처창업학회:학술대회논문집
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• 2019.04a
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• pp.125-129
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• 2019

최근 세계경제의 중장기적 불황과 성장률의 하락을 경험하고 있는 가운데, 새로운 상품이나 서비스를 탄생시키고 생산방식의 변화와 혁신을 통해 조직의 지속가능성을 높이는 조직구조에 대한 관심이 날로 높아지고 있다. 이러한 분위기에서 중소벤처기업의 성장은 국가경제에 미치는 영향이 매우 크다는 것을 모두 공감하고 있으며, 이러한 중소벤처기업이 기업의 성과를 높이고 그러한 성과를 지속할 수 있도록 구성원들의 학습역량을 높이기 위한 다양한 노력들이 지속되고 있다. 본 연구의 목적 역시 벤처기업 CEO의 기업가정신과 리더십이 학습민첩성과 어떠한 상관관계를 가지고 있는가를 조사하고 탐험과 활용을 하는 양손잡이 조직구조가 매개역할을 하는지에 대해 분석 하는데 있다. 본 연구에서는 벤처기업 CEO의 기업가정신과 리더십이 조직구성원의 학습민첩성에 미치는 영향에 관한 연구를 양손잡이 조직구조의 매개효과를 중심으로 진행하였다. 따라서 본 연구에서는 CEO의 기업가정신과 리더십이 벤처기업의 양손잡이 구조를 증진하고, 증진된 양손잡이 구조가 학습민첩성에 영향을 미칠 것이라는 인과적 경로를 검증하고자 한다. 불확실한 환경 하에서 조직의 지속적인 성장과 생존을 위해 새로운 변화에 빠르게 대응할 수 있는, 그리고 조직 내의 핵심 역량으로 요구되고 있는 학습민첩성(Learning Agility)을 종속변수로 설정하여 본 연구를 진행하였다.

• Korean small business review
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• v.40 no.1
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• pp.25-52
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• 2018

The purpose of this study is to investigate the relationship between supply chain sustainability antecedent, supply chain competence, and supply chain sustainability. The relationship between supply chain sustainability antecedence factor and supply chain competence, supply chain competence and supply chain sustainability and to identify the differences between sustainability antecedence factors, capacity and sustainability depending on the size of the firm. To accomplish this, each research hypothesis was established and the results are as follows. First, compliance with environmental regulations, NGO response activities, CSR activities, and trade fairness were found to have a significant positive impact on manufacturing agility, environmental management, and social capital. And manufacturing agility, environmental management, and social capital has been confirmed that most of the economic, environmental and social sustainability have a significant positive influence. In addition, it has been confirmed that there are differences in the factors of supply chain sustainability, capacity, and sustainability depending on the size of the company. According to the results of the study, environmental regulation compliance, NGO response activities, CSR activities, and fairness factors selected as the leading factors of supply chain sustainability play a role as fundamental prerequisites for supply chain competence to achieve sustainability. Manufacturing agility, environmental management, and the formation of social capital have confirmed that they can raise the level of economic, environmental and social sustainability. Therefore, it was confirmed that the enhancement of supply chain sustainability precedence factors can lead to enhancement of supply chain competence, and furthermore, sustainability of supply chain. Compared with large corporations, SMEs' supply chain sustainability precedence factor, capacity and sustainability should be further improved.

• Korean small business review
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• v.43 no.2
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• pp.1-30
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• 2021

This study is to analyze the relationship between supply chain resilience antecedent factors, supply chain resilience and business performance. Supply chain integration, risk management activity, and visibility were selected as the preceding factors of supply chain resilience, and the effect of these factors on agility and robustness as supply chain resilience, and the effects of agility and robustness factors on corporate management performance are studied. To this end, a survey was conducted on Korean manufacturing companies, and a total of 124 questionnaires were used for the study. As a result of the testing of the research hypothesis, supply chain integration, risk management activity, and visibility have a positive (+) significant effect on agility and robustness. In addition, agility had a positive (+) effect on corporate management performance. But robustness had a positive (+) effect on corporate management performance, but not significant. In order for manufacturing companies to secure supply chain resilience through such research hypothesis testing, it is necessary to secure supply chain integration, risk management activity, and visibility capabilities. It was confirmed that agility and visibility capability can be linked to corporate management performance. In addition, the overall relationship structure between the preceding factors of supply chain resilience, supply chain resilience, and business performance was presented.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.15 no.6
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• pp.115-133
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• 2020

With the rapid changes in the industry paradigm including the 4th industrial revolution, the survival and sustainable growth of SMEs and venture capital companies are facing a more difficult environment. The organizational capabilities help these companies to overcome the difficulties, such as absorption capacity, innovation capacity, adaptation capacity. It require many interconnected functions and capabilities to increase company performance. This study is based on the research about market adaptation capacity (agility, flexibility)'s mediating effect between organizational capacity(absorption capacity, innovation capacity, adaptation capacity) and corporate performance(financial, non-financial performance). According to the results of empirical analysis, First, Absorption capacity have a significant effect on agility. Second, Innovation capacity have a significant effect on flexibility. Third, Innovation capability have a significant effect on corporate performance. Fourth, Flexibility have a significant effect on corporate performance. Fifth, The mediating effect of flexibility between organizational capability and corporate performance was verified. Finally this paper also propose some suggestions on how to increase corporate performance for SMEs.