• Title/Summary/Keyword: 기업자원

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Analysis of the Informatization Factors of Small and Medium Enterprises Using the IT Business Value Model (IT 비즈니스 가치모형을 이용한 중소기업의 정보화 요인 분석)

  • Jong Yoon Won;Kun Chang Lee
    • Information Systems Review
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    • v.23 no.1
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    • pp.135-154
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    • 2021
  • In the network economy, the informatization of Small and Medium enterprises(SME) plays an important role in determining productivity while being competitive in the businesses. Informatization of SME has become important along with the recent trend of the fourth industrial revolution. Based on the IT Business Value Model, this study analyzes the key factors of information service of SME with the structure model. In addition, multi-level model was conducted by dividing the layers according to the size of the SME. The analysis confirmed that complementary organizational resources are a key factor in determining the informatization of SME. In addition, the effect of informatization of SME on the scale of SME varies depending on the type of entry into the industrial complex.

The Effect of HR Department's Strategic Role and IS Utilizing Capability on Customer Relationship Competency (인사관리부서의 전략적 참여 및 IS 활용능력이 대고객 역량에 미치는 효과)

  • Han, Su-Jin;Kang, So-Ra;Kim, Yoo-Jung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.12
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    • pp.5594-5600
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    • 2011
  • Even though many studies have showed that competence is positively related to organizational performance, few studies have attempted to find out the process of competency - performance. This study focuses on the organizational factors to explore their effect on the competence of customer relationship. Based on the data collected by KRIVET and the Ministry of employment and labor, strategic role of HR department and information systems are examined. As well human resource competency is investigated as a mediating variable. This study used surveys targeting department managers and executive members in firms and sample size was 1086 after cleaning the dataset by deleting all the cases with many missing values. The findings show that strategic role of HR department and information system has an influence on human resource competency, significantly. In addition, the human resource competency affect customer relationship competency, positively. Implications and directions for future research are discussed.

Applying Datamining and OLAP for CRM to Travel Agency (Travel Agency에서 CRM을 위한 DataMining, OLAP 적용)

  • 김민정;박승수
    • Proceedings of the Korean Information Science Society Conference
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    • 2000.10b
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    • pp.152-154
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    • 2000
  • World Wide Web(WWW) 데이터가 폭발적으로 증가하고 있는 시점에서, WWW의 데이터로부터 유용한 정보를 찾아내고 분석하는 일이 필요해졌다. 또한 WWW의 데이터만으로는 얻을 수 없는 기업의 의사결정을 위한 정보를 얻기 위해, 웹 페이지 접근 기록에서 얻어진 웹 로그기록들과 기업의 판매 트랜잭션 데이터베이스, 광고 데이터베이스 그리고 고객 정보를 통합하여 데이터 웨어하우스를 구축한다. 이러한 과정은 기업활동의 결과로 축적된 데이터 자원과 WWW의 데이터를 통합하여 체계적인 정보기반을 구축하고, 이러한 자원을 전략적으로 재활용하는 것이 목적이다. 본 논문에서는 WWW의 데이터와 기업의 데이터베이스를 통합하여 웨어하우스를 설계하고 여기에 데이터마이닝, OLAP을 적용하여 CRM에 활용하는 방안을 제안하고자 한다.

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The Impact of SME's Organizational Capabilities on CSR and Business Performance:Focused on the Mediating Role of Proactive & Reactive CSR (중소기업 조직역량이 CSR 및 경영성과에 미치는 영향:선제적 및 반응적 CSR의 매개역할을 중심으로)

  • Bae, Jeong-Ho;Park, Hyeon-Suk
    • The Journal of the Korea Contents Association
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    • v.17 no.8
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    • pp.274-289
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    • 2017
  • Recently many companies are utilizing CSR as an important strategic means because of increasing concern about CSR from society and securing a sustainable competitive advantage. With this background, this study conducted an empirical investigation using a statistical tool based on survey data about a casual relationship between organizational capabilities, proactive CSR, reactive CSR and Business Performance from a RBV perspective. The result of this empirical study is as follows, First, SME's specified organizational capabilities have positive and significant effect on a proactive CSR. Second, the proactive CSR is positively related with business performance but reactive CSR is not like that. Third, SME's organizational capabilities do not have a positive and significant effect on business performance directly but have a indirect effect on business performance through proactive CSR which is a value creating activity. This research is likely to give some contribution to both SME's CSR study and resource based view (RBV) research.

Union Substitution Strategy and Human Resource Management by Non-Unionized Valero Energy Co. (비노조기업 Valero Energy의 노조대체전략과 인적자원관리)

  • Lee, Jeonghyun
    • Korean Journal of Labor Studies
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    • v.24 no.2
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    • pp.409-441
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    • 2018
  • This study is a case study about the Valero Energy Corporation, the largest American independent refinery company, examining the characteristics of human resource management as a union avoidance strategy. The main research questions here are whether union substitution strategy differs clearly from union suppression strategy in the context of Valero Energy. Since the establishment in 1980, the Valero had maintained non-union tradition. The typical examples of human resource management in the non-unionized American companies are easily found in the Valero, such as strong CEO leadership, manpower policy emphasizing corporate culture and teamwork, direct communication between company and individual employees, no lay-off policy and no outsourcing policy of HRM, salary level around average of industry and best level of fringe benefits in the industry, non-union tradition and well-functioned alternative dispute resolution system and so on. Until now, based on tremendous growth and profitability, the company have applied union substitution method adopted by good companies as concrete method of union avoidance strategy instead of union suppression method that marginal enterprise prefers.

창업기업의 동적역량 효과에 관한 탐색 연구

  • Ahn, Tae-Uk;Kang, Tae-Won
    • 한국벤처창업학회:학술대회논문집
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    • 2019.04a
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    • pp.131-134
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    • 2019
  • 정부의 창업 인프라 구축 및 창업 정책이 증가되고 있다. 그러나 실제적으로 창업기업의 성과를 높이기 위하여 기업가 정신과 동적역량이 중요하다. 동적역량은 창업기업의 기회탐색, 자원획득, 자원재구성 능력이며 기업이 성장함에 있어 매우 필요한 역량이다. 본 연구는 창업기업의 기업가정신, 동적역량, 경영성과의 효과와 관계를 검증하는데 중요한 목적이 있다. 본 연구를 위해 창업기업을 대상으로 설문조사를 진행하여 최종 361개 표본으로 자료 분석에 사용하였다. 본 연구의 결과는 다음과 같다. 기업가정신의 혁신성, 위험감수성, 진취성은 동적역량에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 기업가정신의 혁신성과 위험감수성은 경영성과에 유의미한 긍정적인 영향을 미쳤으나, 진취성은 유의미하지 않은 결과가 도출되었다. 셋째, 동적역량은 경영성과에 유의미한 긍정적인 영향을 미치는 것으로 나타났다.

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포장과 법률 - 자원의 절약과 재활용촉진에 관한 법률 시행령 ②

  • (사)한국포장협회
    • The monthly packaging world
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    • s.326
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    • pp.98-107
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    • 2020
  • 환경부(장관 조명래)는 중소기업의 폐기물부담금 감면제도를 연장하고 출고·수입 실적 미제출에 대한 과태료 기준을 마련한 '자원의 절약과 재활용촉진에 관한 법률(이하 자원재활용법) 시행령' 일부개정안이 4월 7일 국무회의에서 의결되어 4월 14일 공포했다고 밝혔다. 폐기물부담금 중소기업 감면제도는 공포 즉시 시행되고, 그 외 개정사항은 5월 27일에 시행됐다. 지난호에 이어서 '자원의 절약과 재활용촉진에 관한 법률 시행령'의 상세한 내용을 살펴보도록 한다.

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자원의 절약과 재활용촉진에 관한 법률 시행령 ①

  • (사)한국포장협회
    • The monthly packaging world
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    • s.325
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    • pp.101-107
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    • 2020
  • 환경부(장관 조명래)는 중소기업의 폐기물부담금 감면제도를 연장하고 출고·수입 실적 미제출에 대한 과태료 기준을 마련한 '자원의 절약과 재활용촉진에 관한 법률(이하 자원재활용법) 시행령' 일부개정안이 4월 7일 국무회의에서 의결되어 4월 14일 공포했다고 밝혔다. 폐기물부담금 중소기업 감면제도는 공포 즉시 시행되고, 그 외 개정사항은 5월 27일에 시행된다. 환경부는 이해관계자와 3차례 간담회를 통해 감면기간을 2021년 출고량까지 연장하되 감면대상을 연간 매출액 300억 원 미만 업체에서 200억 원 미만 업체로 축소하고 감면율도 매출 규모에 따라 10~30%p 하향조정하는 것으로합의했다. 다음에 '자원의 절약과 재활용촉진에 관한 법률 시행령'의 상세한 내용을 살펴보도록 한다.

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Effect of Information Technology Resources and Quality of Information in Logistics Information System upon Business Logistics Performance (정보기술자원과 물류정보시스템 정보품질이 기업의 물류성과에 미치는 영향)

  • Kim, Hak-Seung;Lim, Wang Kyu
    • Journal of the Korea Society of Computer and Information
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    • v.19 no.3
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    • pp.87-100
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    • 2014
  • This study was conducted to investigate the impact of information technology resources and quality of information in logistics information system on logistics performance of logistics companies. The questionnaire targets IT manager of logistics companies. In the questionnaire survey for empirical analysis, we conducted a survey and used 125 responses for statistical analysis to validate hypotheses. The results from the empirical model suggest that quality of information in logistics information system tend to be influence by IT resource. And firm's logistics performance is effected by the usefulness of quality of information in logistics information system.

A Study on The Effect of IHRM to Firm's Competitive Advantage (국제기업의 인적자원관리전략 의사결정이 경쟁우위에 미치는 영향에 대한 분석)

  • Lee, Jung-Ah;Lee, Chun-Su
    • International Commerce and Information Review
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    • v.15 no.1
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    • pp.135-159
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    • 2013
  • The globalization of business is making it more important than ever to understand how international human resource can be utilized more competitively. This study explores how the international human resource strategies between global integration and local responsiveness affects the company's competitive advantage. The findings for global integration strategy suggest that when a subsidiary is highly dependent on the parent company's resources and the findings for local responsiveness suggest that when a subsidiary is highly dependant on the host country's resources and institution. This study proposes competitive advantage by the global integration strategy and local responsiveness strategy. The effects of IHRM to create value for company's core competence was analyzed. Two IHRM strategic choices will affect the different competences such as integration and localization abilities. This paper also suggests the two kinds of core competences of IHRM strategies how impact on company's performance.

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