• Title/Summary/Keyword: wait time

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Effects of Perceived Waiting Time on Waiting Acceptability, Emotions and Satisfaction in Taiwanese Restaurants: Focusing on the Moderating Effect of Waiting Satisfaction

  • LIN, Yi Chun;HAN, Youngwee
    • The Korean Journal of Franchise Management
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    • v.12 no.2
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    • pp.51-60
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    • 2021
  • Purpose: Waiting occured frequently in the service industry. Because waiting time is perceived as a loss by customers, perceived waiting time affects positive and negative responses to restaurants. If the waiting time is perceived as long, the waiting receptivity to accept the wait may also decrease. Therefore, restaurant stores need to increase waiting satisfaction so that customers can feel the waiting time shorter. Therefore, in this study, the effect of perceived waiting time and waiting satisfaction of customers visiting Taiwanese restaurant companies on waiting acceptability, emotions (positive and negative emotions) and satisfaction is investigated. Research design, data, and methodology: This study examines the structural relationship between perceived latency, waiting satisfaction, emotion, and satisfaction. To verify the purpose of this study, a research model and hypothesis were developed. The questionnaire items were modified and used according to the content of this study based on previous studies. All configurations were measured with multiple items tested and developed in previous studies. Data collected from 407 Taiwanese restaurant customers were analyzed using SPSS 22.0 and SmartPLS 3.0 programs. Confirmatory factor analysis was performed to measure the reliability and effectiveness of the measurement tool. Structural model analysis was performed to validate the study model. Results: The study results are as follows. Perceived waiting time was found to have a positive effect on negative emotions. In addition, it was found that waiting acceptability had a negative effect on negative emotions, and had a positive effect on positive emotions and customer satisfaction. Positive emotions were found to have a significant positive effect on customer satisfaction. Also, waiting satisfaction was found to have a positive effect as a moderating variable on the relationship between perceived waiting time and waiting acceptability. Conclusion: According to the results of this study, perceived waiting time was found to have a negative effect on eating out consumers. However, if the waiting time is satisfied, waiting time will increase the waiting time acceptability. Therefore, if customers are satisfied with the waiting environment by improving the quality of the waiting environment, it will be possible to establish a marketing *strategy* that stimulates the positive effect of the perceived waiting time.

Evaluation of the Traffic Congestion in the Passage I of Pusan Harbour due to the Opening of the Extended Terminal adjacent to the Gamman Terminal and Other Port Developments (감만부두 확장구역 개장과 기타 항만개발이 장래 부산 북항에 미치는 해상교통 혼잡도 평가에 관하여)

  • 구자윤;여기태
    • Journal of Korean Port Research
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    • v.14 no.1
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    • pp.27-35
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    • 2000
  • In Pusan Harbour, new port development projects are implemented such as the Extended Terminal adjacent to the Gamman Terminal, Pusan New Port, the Navy $\bigcirc$$\bigcirc$ piers, etc. which will require new marine traffic environments in the Passage I of Pusan Harbour. Specially, the turning basin of the Extended Terminal adjacent to the Gamman Terminal has been designed to overlay the Passage I of Pusan Harbour, which will interrupt the inbound traffic flow and the results will be worried to decrease the efficiency of port operation. Therefore, this paper will be aimed to evaluate the traffic congestion in the Pusan Passage I due to the opening of new ports within Pusan Harbour in 2006 and 2011 by using computer simulation based the queueing theory.

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Analysis on Upper and Lower Bounds of Stochastic LP Problems (확률적 선형계획문제의 상한과 하한한계 분석)

  • 이상진
    • Journal of the Korean Operations Research and Management Science Society
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    • v.27 no.3
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    • pp.145-156
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    • 2002
  • Business managers are often required to use LP problems to deal with uncertainty inherent in decision making due to rapid changes in today's business environments. Uncertain parameters can be easily formulated in the two-stage stochastic LP problems. However, since solution methods are complex and time-consuming, a common approach has been to use modified formulations to provide upper and lower bounds on the two-stage stochastic LP problem. One approach is to use an expected value problem, which provides upper and lower bounds. Another approach is to use “walt-and-see” problem to provide upper and lower bounds. The objective of this paper is to propose a modified approach of “wait-and-see” problem to provide an upper bound and to compare the relative error of optimal value with various upper and lower bounds. A computing experiment is implemented to show the relative error of optimal value with various upper and lower bounds and computing times.

Therapeutic Appilication of Molecular Genetics in Psychiatry (정신과에서 분자유전학의 치료적 적용)

  • Lee, Min Soo
    • Korean Journal of Biological Psychiatry
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    • v.5 no.1
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    • pp.17-33
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    • 1998
  • Advances in molecular biology contribute to the understanding genetic mechanism of psychiatric disorders. They have renewed hope for the discovery of disease relevant gene. However, the results somewhat confused. And we will wait for a long time for the application of gene therapy in schizophreniar. Fortunately we could classified the schizophrenia with genotypes of dopamine and serotonin receptors. It is expected that this genetic classification could provide key strategy for the therapeutic application in biological treatment for schizophrenia. The purpose of this article is to call attention of the institute participants to linkage, association, mRNA expression, genotypic classification and to the need for more systemic research. The author summarized the modified methods which were done in his laboratory in appendix.

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A study of predictive fuzzy control logic-based elevator group controller (예견퍼지 제어논리를 기반으로 하는 엘리베이터 군제어기의 연구)

  • Choi, Don;Park, Hee-Chul;Park, Ji-Hyun;Woo, Kwang-Bang
    • 제어로봇시스템학회:학술대회논문집
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    • 1992.10a
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    • pp.857-862
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    • 1992
  • An elevator group supervisory control logic is investigated to supervise multiple elevators, ensuring their efficient operations. In this paper, a predictive fuzzy control logic of group elevator system is developed for coping with multiple control objects and uncertainty of system state. Simulation of this control logic shows considerable improvements of system performance by the reduction of average waiting time and long wait rate.

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Guide flange prosthesis for early management of reconstructed hemimandibulectomy: a case report

  • Patil, Pravinkumar Gajanan;Patil, Smita Pravinkumar
    • The Journal of Advanced Prosthodontics
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    • v.3 no.3
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    • pp.172-176
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    • 2011
  • Surgical resection of the mandible due to presence of benign or malignant tumor is the most common cause of the mandibular deviation. Depending upon the location and extent of the tumor in the mandible, various surgical treatment modalities like marginal, segmental, hemi, subtotal, or total mandibulectomy can be performed. The clinicians must wait for extensive period of time for completion of healing and acceptance of the osseous graft before considering the definitive prosthesis. During this initial healing period prosthodontic intervention is required for preventing the mandibular deviation. This case report describes early prosthodontic management of a patient who has undergone a reconstructed hemi-mandibulectomy with modified mandibular guide flange prosthesis. The prosthesis helps patient moving the mandible normally without deviation during functions like speech and mastication.

Implementing a Virtual Shopping Mall for the Cheapest Price using MOM(Message-Oriented Middleware) based on XML (XML 기반의 MOM(Message-Oriented Middleware)을 이용한 최저 가격 보장을 위한 가상 쇼핑몰 구현)

  • 임종선;주경수
    • Journal of Information Technology Applications and Management
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    • v.9 no.1
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    • pp.61-70
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    • 2002
  • There are a lot of shopping malls in Internet and most of consumers want to buy good goods in cheap price through the shopping malls. To support them, many sites for price comparison are constructed. But man or woman search many shopping malls and insert their price informations into database that the price comparison sites own. To overcome this disadvantage, virtual shopping malls are builded. These virtual shopping malls are connected and cooperated a lot of affiliated existing shopping malls for the cheapest price information. But, these virtual shopping mall are connected to those existing shopping malls in synchronous. So If they are connected to many existing shopping malls, we have to wait long time because of searching for many existing shopping malls. In this paper, we designed and implemented a virtual shopping mall that connect to many existing shopping malls in asynchronous. For a asynchronous communication between this virtual shopping mall and many existing shopping malls, we used JMS (Java Message Service) that is a standard Java API for MOM (Message-Oriented Middleware).

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Predictive Fuzzy Control for Elevator Group Supervisory System

  • Park, Don-;Park, Chul-;Woo, Kwang-Bang
    • Proceedings of the Korean Institute of Intelligent Systems Conference
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    • 1993.06a
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    • pp.1374-1377
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    • 1993
  • In this paper, a predictive fuzzy control algorithm to supervise the elevator system with plural elevator cars is developed and its performance is evaluated. Elevator group controller must decide which of the cars is suitable for responding the registered hall call and allocate it to the selected car controller. In most cases, the purpose of group control is to minimize waiting time of passengers and occurrence of long wait as much as possible. The proposed algorithm ensures the efficient operations of the group cars and provides the improved level of service, coping with multiple control objects and uncertainty of system state. The feasibility of the proposed control algorithm is evaluated by graphic simulator on computer.

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Simultaneous neural machine translation with a reinforced attention mechanism

  • Lee, YoHan;Shin, JongHun;Kim, YoungKil
    • ETRI Journal
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    • v.43 no.5
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    • pp.775-786
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    • 2021
  • To translate in real time, a simultaneous translation system should determine when to stop reading source tokens and generate target tokens corresponding to a partial source sentence read up to that point. However, conventional attention-based neural machine translation (NMT) models cannot produce translations with adequate latency in online scenarios because they wait until a source sentence is completed to compute alignment between the source and target tokens. To address this issue, we propose a reinforced learning (RL)-based attention mechanism, the reinforced attention mechanism, which allows a neural translation model to jointly train the stopping criterion and a partial translation model. The proposed attention mechanism comprises two modules, one to ensure translation quality and the other to address latency. Different from previous RL-based simultaneous translation systems, which learn the stopping criterion from a fixed NMT model, the modules can be trained jointly with a novel reward function. In our experiments, the proposed model has better translation quality and comparable latency compared to previous models.

A Practical Protocol of Zebrafish Heart Rate Measurement for High School Students

  • Cho, Jeong Hoon
    • Journal of Integrative Natural Science
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    • v.14 no.4
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    • pp.155-158
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    • 2021
  • To study the effects of hormones and neurotransmitters, zebrafish (Danio rerio) are a great substitute for water fleas (Daphnia). The zebrafish is an ideal vertebrate model because it has a transparent embryonic stage. It is easy to get consistent heart rate measurements in embryonic zebrafish when treating them with hormones and neurotransmitters. To observe the heart rate, two to three embryonic zebrafish are anesthetized with MS-222 and then transferred to a glass slide specifically designed for heart observation and easy application of various chemicals. After the heartbeats are counted for 2 minutes, apply either 100 µM epinephrine or 100 µM acetylcholine to the zebrafish. Wait 5, 10, and 20 minutes and count the heartbeats at each time point. All procedures are repeated three times. The final results are averaged and analyzed by using statistical methods. The above method which we have developed is practical enough for high school students to measure the heart rate in zebrafish under various conditions and to analyze the data set.