• 제목/요약/키워드: voice behavior

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The Influences of Trust in Leader on the Employees' Voice Behavior: The Mediating Role of Psychological Safety

  • Du, Jiaxing
    • Asia Pacific Journal of Business Review
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    • 제6권1호
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    • pp.1-19
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    • 2021
  • This research is based on the relevant research literature on the voice behavior, this study examines the influence of trust in leader on voice behavior. And this study examines the role of psychological safety as a mediating between trust in leader and voice behavior. This study uses SPSS for data analysis. The results of the study are as follows: This study explains the impact of trust in leader on psychological safety, and explains the impact of trust in leader on organization members' voice behavior, as well as the impact of psychological safety on organization members' voice behavior. And this study also explains the influence of psychological safety as an intermediary effect on trust in leader and voice behavior. Overall, the higher the level of organization members' trust in leader, the more they will increase the level of psychological safety of the organization members, which will prompt the organization members to make more voice behavior.

순천시지역 서양음식점에 대한 고객들의 과거행동과 불평행동의도의 관계를 매개하는 요인들의 효과 평가 (Mediating Effects of the Factors on the Relationships between Customers' Past Behavior and Intention to Voice at Western Restaurant in Suncheon City)

  • 표길택;강종헌
    • 한국식생활문화학회지
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    • 제21권5호
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    • pp.500-506
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    • 2006
  • The purpose of this study was to examine the mediating role of attitude, subjective norm, and perceived behavioral control on the relationships between past behavior and customers' intention to engage in voice of dissatisfaction responses. Results of the study demonstrated that the inclusion of past behavior improved the predictability of the voice of dissatisfaction response intentions. Furthermore, the mediating analyses indicated that the influence of past behavior was mediated by mediator. In the contests of voice behavior, the effect of past behavior on intention was not mediated by attitude and perceived behavioral control. Meanwhile, subjective norm mediated the relationship between past behavior and the intention to engage in voice behavior.

상사의 언행일치가 상사신뢰와 구성원의 발언행동에 미치는 영향 -심리적 안전감의 조절효과- (Effect of the leader's behavioral integrity on the trust in leaders and voice behavior of the Members -moderating effect of phychological safety-)

  • 한진환
    • 디지털융복합연구
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    • 제20권4호
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    • pp.235-245
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    • 2022
  • 본 연구는 조직 내에서 구성원들이 느끼는 상사의 언행일치가 구성원들의 발언행동에 미치는 영향을 확인하고, 언행일치와 발언행동 간의 관계에서 상사신뢰가 매개효과가 있는지, 상사의 언행일치를 통한 상사신뢰와 구성원의 발언행동 간에 구성원의 심리적 안전감의 조절효과를 검증하였다. 표본은 서비스 관련 업종으로 보험, 증권, 은행, 컨설팅, 신용카드사의 구성원들을 대상으로 설문조사하여 424부를 분석에 이용하였다. 연구결과 첫째, 상사의 언행일치가 상사신뢰와 구성원의 발언행동에 유의한 정(+)의 영향을 확인하였다. 둘째, 상사신뢰는 상사의 언행일치와 구성원의 발언행동 간의 매개효과가 있음을 확인하였다. 셋째, 구성원들의 심리적 안전감은 상사신뢰와 구성원의 발언행동 간에 조절효과가 있으며, 심리적 안전감이 평균에서 높을 때 언행일치가 상사신뢰를 매개로 발언행동에 미치는 영향에서 심리적 안전감의 조절된 매개효과가 있는 것으로 나타났다.

통계적 패킷 음성 / 데이터 다중화기의 성능 해석 (Performance Analysis of a Statistical Packet Voice/Data Multiplexer)

  • 신병철;은종관
    • 한국통신학회논문지
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    • 제11권3호
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    • pp.179-196
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    • 1986
  • 본 논문에서는 통계적 패킷 음성/데이터 다중화기의 성능을 연구하였다. 성능해석은 음성과 데이터가 서로 분리된 한정된 queue를 사용하고, 전송에 있어서 음성이 데이터보다 우선권을 갖는 것을 가정하고, 다중화기의 출력 link를 시간 slot단위로 나누고 음성은 (M+1)-state의 Markov Process로, 데이터는 Poisson process로 modeling 하여 수행하였다. 전송시 음성신호가 데이터 신호보다 우선권을 가지므로 음성의 queueing behavior는 data에 거의 영향을 받지 않는다. 다라서 본 연구에서는 음성의 queueing behavior를 먼저 해석한 다음 data의 queueing behavior를 해석하였다. 패킷 음성 다중화기의 성능 해석은 입력상태와 buffer의 점유를 2차원의 Markov chain을 가지고 formulation하였고, 집적된 음성/data의 다중화기는 data를 추가한 3차원 Markov chain으로 하였다. 이러한 model을 사용하여 Gauss-Seidel방법으로 결과를 얻고 simulation으로 입증하였다. 이들 결과로 부터 음성 가입자의 수, 출력 link용량, 음성의 queue크기, 음성의 overflow확률에서는 서로 trade-off가 있고 data에서도 비슷한 tradeoff가 있음을 알았다. 또한 입력 traffic량과 link의 용량에 따라서 음성과 데이타간의 성능에서 서로 tradeoff가 있고, TASI의 이득이 2이상이고 음성가입자의 수가 적을 경우 데이타의 평균 지연시간은 buffer의 최대길이 보다 길음을 알아내었다.

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조직의 정보보안 공정성이 개인의 정보보안 관련 가치 일치 및 제언 행동에 미치는 영향: 대인 간 영향 민감성의 적용 (The Impact of Information Security(IS) Organizational Justice on Employee IS Value Congruence and IS Voice Behavior: Exploring the Role of Susceptibility to Interpersonal Influence)

  • 황인호
    • 한국정보시스템학회지:정보시스템연구
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    • 제32권4호
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    • pp.1-28
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    • 2023
  • Purpose Recently, organizations have been allocating significant financial resources toward the implementation of new technologies and stringent information security (IS) policies in order to enhance IS. However, the potential for IS threats from internal sources within organizations remains high. This study proposes a mechanism whereby the organization's IS environment (organizational justice) enhances employees' perception of IS value congruence and encourages their voice behavior. Furthermore, this study validates that an individual's susceptibility to interpersonal influence can reinforce the relationship between the aforementioned factors and voice behavior. Design/methodology/approach We utilized AMOS 22.0 and Process 3.1 to validate the research model and hypotheses. The data was gathered from 435 employees employed in South Korean firms that implemented IS policies in their work. Structural equation modeling was employed to examine the relationship between organizational justice, value congruence, and voice behavior, and the interaction effect was confirmed by incorporating model 1 of Process 3.1 for the hypothesis pertaining to susceptibility to interpersonal influence. Findings The findings of this study indicate that organizational justice has a positive impact on voice behavior, which is further enhanced by value congruence. Furthermore, the influence of organizational justice and value congruence on voice behavior is moderated by susceptibility to information influence, while susceptibility to normative influence only moderates the effect of organizational justice. These results provide valuable insights for organizations in developing customized information systems strategies that effectively promote employees' voice behaviors.

침묵과 발언 행동의 변별성: 측정 모형 비교 및 침묵 행동의 증분 설명력 (Discrimination between Silence and Voice Behavior in measurement and the incremental validity)

  • 정현선
    • 한국심리학회지 : 문화 및 사회문제
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    • 제19권1호
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    • pp.1-17
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    • 2013
  • 본 연구는 조직 내 종업원들의 침묵 행동이 단순한 발언의 부재를 의미하는지 혹은 발언 행동과는 서로 구분되는, 별개 차원의 행동인지 여부를 측정 모형을 통해 확인하고, 구체적인 침묵 행동의 유형인 방어적, 체념적 침묵 행동이 발언 행동을 넘어서는 증분의 설명량을 가질 것인가에 대해 탐색적인 접근을 시도하였다. 자료 수집을 위해 현재 조직에 속해 상사와 상호작용하며 업무를 수행하고 있는 204명의 개인들을 대상으로 설문조사를 실시하였다. 본 연구에서는 설정된 연구문제들을 확인하기 위해 Pinder와 Harlos(2001) 및 Van Dyne, Ang, 그리고 Botero(2003)의 제안을 토대로, 발언과 침묵 행동에 대한 측정 모형들을 구축하여 확인적 요인 분석을 실시하였다. 분석 결과, 침묵 행동은 일반적 혹은 동기를 포함한 구체적 유형으로 조작화 되었을 때도 발언 행동과 서로 구분될 수 있음이 확인되었으며, 구체적 침묵 유형들은 팀 성과와 팀 몰입에 대해 증분의 설명량을 갖는 것으로 나타났다. 이러한 연구결과를 바탕으로 침묵 행동에 대한 연구적 함의를 논의하고 향후 연구를 위한 제언을 제시하였다.

간호대학생의 발언행동, 자아존중감과 성지식이 성적자기주장에 미치는 영향 (The Influence of Voice Behavior, Self-esteem and Sexual Knowledge on Sexual Assertiveness of Nursing College Students)

  • 우정희;박주영
    • 한국간호교육학회지
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    • 제25권4호
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    • pp.405-413
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    • 2019
  • Purpose: The study was done to investigate the influence of voice behavior, self-esteem and sexual knowledge on sexual assertiveness of nursing college students. Methods: A structured self-report questionnaire was used to measure voice behavior, self-esteem, sexual knowledge and sexual assertiveness. During March, 2019, data were collected from 133 nursing students in D city and G city. Data were analyzed using t-test, one-way ANOVA, Pearson's correlation coefficients, and stepwise multiple linear regression with the SPSS/WIN 25.0 program. Results: Voice behavior and self-esteem were positively correlated with the sexual assertiveness of participants, while voice behavior was positively correlated with the self-esteem of participants. Also, self-esteem was a significant predictor of sexual assertiveness in nursing college students. The predictor explained 12% of their sexual assertiveness. Conclusion: The finding indicates that self-esteem is an important factor for sexual assertiveness of nursing students. It is also expected that self-esteem can further promote their sexual assertiveness.

자기 조절 개념을 적용한 음성치료 기법이 발성장애 환자에게 미치는 효과 (The Effect of Voice Therapy Applying Self-Regulation Concepts on Dysphonia Patients)

  • 이창윤;안수연;손희영
    • 대한후두음성언어의학회지
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    • 제30권1호
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    • pp.15-20
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    • 2019
  • Background and Objectives : The goal of this study is to present a strategy for improving the self-regulation (SR) ability and facilitating the change of vocal behavior by applying voice therapy using the SR concept to the patients with vocal cord nodule and muscle tension dysphonia. Materials and Method : The subjects were 80 patients and 80 patients who were diagnosed with muscle tension dysphonia and vocal nodules. As a control group, the results were compared among patients with the same dysphonia without using SR strategies. The concept of SR before voice therapy was explained to the patients, and the treatment was divided into three stages according to the goal of voice therapy. The treatment stages consist of 1) skill acquisition, 2) habit formation, and 3) habit changes. voice therapy was performed by applying SR strategies such as goal implementation intentions and a less routine behavior. Patient's dropout rates were measured to compare the adherence of voice therapy. Results : Significant improvement was seen in all groups receiving voice therapy. However, in the group using the SR strategy, the voice analysis results showed a relatively low dropout rate of voice therapy. In the generalization confirmation stage, patients who applied SR concept showed better results. SR strategy did no longer be necessary to maintain newly adopted vocal behavior. Conclusion : The results of this study show that SR is one of the cognitive factors that can have a significant impact on the outcome of voice therapy, and also has a positive impact on the acquisition and generalization of new skills. A better understanding of SR and the development of therapeutic strategies using it will play an important role in solving voice problems in clinical settings.

가부장적 리더십과 중국 종업원의 창의적 직무몰입 간의 관계: 집단응집력과 발언 행동의 매개효과 (The Relationship between Paternalistic Leadership and Chinese Employees' Creative Work Involvement: The Mediating Effects of Group Cohesiveness and Voice Behavior)

  • 묘가호;최석봉
    • 아태비즈니스연구
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    • 제15권2호
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    • pp.125-142
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    • 2024
  • Purpose - This study investigated the effect of paternalistic leadership on Chinese employees' creative work involvement. In addition, it also examined the mediating effects of group cohesiveness and employees' voice behavior in the above relationship. Design/methodology/approach - Based on survey data from 452 employees working in Chinese firms, empirical analysis was conducted by using hierarchical regression model. Findings - As a result, it was found that the authoritative of paternalistic leadership had a negative effect on employees' creative work involvement, and the moral and compassion of paternalistic leadership have a positive effect on employees' creative work involvement. Second, we found that loneliness had a positive mediate effect in the relationship between the paternalistic leadership and employees' creative work involvement. Research implications or Originality - This paper confirmed the paternalistic leadership still has an important impact on the creativity of Chinese employees, making up for the lack of previous literatures. In addition, it was confirmed that group cohesiveness and voice behavior play an important mediating role between paternalistic leadership and employees' creative work involvement. We also discuss important theoretical and practical implications of these findings.

휴대용 음성 피드백 도구의 사용이 과기능적 음성 행동의 발생 빈도에 미치는 영향 (The Effect of a Portable Voice Feedback Device on the Hyperfunctional Voice Behaviors of Children with Vocal Nodules)

  • 이무경
    • 말소리와 음성과학
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    • 제1권2호
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    • pp.31-36
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    • 2009
  • This study attempted to examine the effects of a portable voice feedback device on the hyperfunctional voice behaviors of children with vocal nodules when they wore the device in their daily lives. The device could set fundamental frequency and intensity at optimal levels for the subjects, It produces an audible alarm for inappropriate hyperfunctional voices beyond the preset levels, In addition, the frequency of hyperfunctional voice behaviors was recorded by the device, therefore the users were able to chart their number of hyperfunctional voice behaviors per day, According to results acquired after having subjects wear the device for 12 weeks, the subjects' frequency of hyperfunctional voice behaviors decreased significantly (p < .01). Especially from the first to fourth week, the frequency of their hyperfunctional voice behaviors declined significantly.

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