• 제목/요약/키워드: usage model

검색결과 1,959건 처리시간 0.029초

모바일 뱅킹 서비스의 편의적 가치가 고객만족과 재이용의도에 미치는 영향 : 기술우려감의 조절효과 (The Impact of Convenience Value of Mobile Banking Service on Customer Satisfaction and Re-Usage Intention : The Moderate Effect of Technology Anxiety)

  • 이성호
    • 한국IT서비스학회지
    • /
    • 제14권2호
    • /
    • pp.1-14
    • /
    • 2015
  • As mobile distribution environment is changing rapidly and competition is more intensive in businesses today, technology based self service have been changed and developed. Among the change, financial institutes and consumers are interested in mobile banking services. This study attempted to investigate the impact of service convenience value on customer satisfaction and re-usage intention, and investigated the moderate effect of technology anxiety in the relationship between service convenience value and mobile banking service usage. For this study, data were gathered from respondents who have experience using mobile banking service and analyzed by structural equation model. A convenience value affected consumer satisfaction and re-usage intention toward mobile banking service. Also, this study found that the more technology anxiety, the less re-usage intention. The results show that management and investment to improve convenience value and to reduce technology anxiety make consumers' satisfaction and re-usage intention toward mobile banking service.

신용카드 이용행태의 확률분포 도출과 활용 (Derivation and utilization of probability distribution of credit card usage behavior)

  • 이찬경;노형봉
    • 품질경영학회지
    • /
    • 제46권1호
    • /
    • pp.95-112
    • /
    • 2018
  • Purpose: To find out the appropriate probability distribution of credit card usage behavior by considering the relationship among income, expenditure and credit card usage amount. Such relationship is enabled by Korea's especially high penetration of credit card. Method: Goodness-of-fit test and effect size statistic W were used to identify the distribution of income and credit card usage amount. A simulation model is introduced to generate the credit card transactions on individual user level. Result: The three data sets for testing had either passed the chi-square test or showed low W values, meaning they follow the exponential distribution. And the exponential distribution turned out to fit the data sets well. The r values were very high. Conclusion: The credit card usage behavior, denoted as the counts of users by usage amount band, follows the exponential distribution. This distribution is easy to manipulate, has a variety of applications and generates important business implications.

가상 피팅 서비스 사용의도에 영향을 미치는 요인 연구 - UTAUT2를 중심으로 - (Understanding factors influencing usage intention of virtual fitting services - An application of the UTAUT2 model -)

  • 정세리;정제라;신은정
    • 복식문화연구
    • /
    • 제31권4호
    • /
    • pp.489-503
    • /
    • 2023
  • This study utilized the unified theory of acceptance and use of technology 2 (UTAUT2) to examine usage intentions associated with virtual fitting services. Six independent variables were examined: performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, and habit. The study collected responses from 445 participants who had utilized virtual fitting services. Regarding factors related to usage intentions associated with these services, performance expectancy and social influence were found to significantly influence the usage intentions associated with photo-based virtual fitting services. Furthermore, performance expectancy, social influence, and habit significantly influenced the usage intention of avatar-based virtual fitting services. This suggests that higher levels of performance expectancy and social influence positively impact the usage intentions associated with both types of virtual fitting services, while habit influences only avatar-based virtual fitting services. Moreover, the findings confirm that effort expectancy, facilitating conditions, and hedonic motivation from UTAUT2 do not significantly influence usage intentions associated with virtual fitting services. By analyzing factors influencing potential customers' virtual fitting service usage intentions, this study can suggest effective strategies to increase usage intentions for companies providing virtual fitting services. Additionally, these findings can be utilized in the formulation of virtual fitting service marketing strategies.

국내 기업의 인트라넷 수용특성에 관한 실증적 연구 (An Empirical Study on Factors Influencing the Acceptance of Intranet in Korean Companies)

  • 김병곤;박순창;김진화;김종욱
    • Asia pacific journal of information systems
    • /
    • 제13권4호
    • /
    • pp.147-169
    • /
    • 2003
  • Individual adoption and sustained usage of information technology(IT) are crucial prerequisites for exploiting IT as integral components of organizational work. Previous studies on technology adoption in workplace suggest that acceptance behavior is influenced by a variety of factors such as individual differences, social influences, beliefs, attitudes, and situational influences. In this paper, we introduce a research model to predict the usage behavior of intranet in workplace and also explain the causal relationships among variables. Based on the survey of 333 intranet users, this study uses structural equation model with LISREL 8.12. This study suggests several major results from surveys and analysis from them. Perceived use is influenced by intranet experience, task equivocality, organizational support, and perceived ease of use, Experience and organizational support determine perceived ease of use. Task equivocality, task interdependence, and organizational support have positive effects on subjective norm. On the other hand, present usage, which is a dependent variable in this model, is influenced by perceived use, experience, task interdependence, and organizational support.

확장된 사용 제어 모델을 이용한 RFID 접근 제어 (RFID Access Control Using Extended Usage Control Model)

  • 신우철;유상봉
    • 한국전자거래학회지
    • /
    • 제12권4호
    • /
    • pp.127-144
    • /
    • 2007
  • 본 논문에서는 RFID 미들웨어와 이에 연결된 정보 서비스(Information Service), 네임 서비스(Object Name Service), 상위 애플리케이션을 위한 웹 서비스 등을 통합적으로 관리하기 위한 보안 관리기를 기술한다. 또한 분산된 RFID 시스템의 개체에 대한 접근제어를 확립하기 위해 기존의 사용 제어 모델과 SAML의 assertion을 확장하여 싱글사인온(Single-Sign On)을 구현하였다. 본 논문에서 제시한 RFID 보안 기술은 미들웨어에 포함되어 RFID 정보보호에 기여하고 향후 유비쿼터스 센서 네트워크 분야에서도 동일하게 적용될 수 있을 것이다.

  • PDF

사회적 영향이 정보 시스템 수용에 미치는 영향: 정보기술수용모형(Technology Acceptance)에서 (The Impact of Social Influence on Information Systems Adoption: An Extension to the Technology Acceptance Model)

  • 양희동;최인영
    • Asia pacific journal of information systems
    • /
    • 제11권3호
    • /
    • pp.165-184
    • /
    • 2001
  • Despite many numbers of studies in Technology Acceptance Model(TAM), the social influence construct has not been recognized, nor handled clearly. This study includes the social influence construct in TAM and tests the robustness of the model for different information systems contexts: office automation(spreadsheet) and Internet(WWW) usage. Study findings include that 1) social influence has a direct impact on the usage of spreadsheet, but not on Internet(WWW) usage, and 2) social influence has a stronger indirect impact on IS use through perceived ease of use than through perceived usefulness(for both Internet and spreadsheet).

  • PDF

ERP시스템의 성과에 영향을 미치는 요인 : 사용자 관점 (Success Factors for ERP System Performance)

  • 박동진;추교완;문홍태;신기영
    • 한국정보시스템학회지:정보시스템연구
    • /
    • 제12권1호
    • /
    • pp.47-66
    • /
    • 2003
  • This study was examined the relationship between the exogenous and endogenous variables in our model to measure ERP system performance using path analysis. The exogenous variables are system quality, user participation, user training, top management support and self-efficacy, and the endogenous variables are system usage, user satisfaction, and work efficiency. The results of the study are shown as follows. First, all the exogenous variables in our model have a direct effect on user satisfaction, and system quality, training, and self-efficacy have a direct effect on system usage. Second, system usage has a direct effect on user satisfaction and user satisfaction has a direct effect on work efficiency. The findings show that the exogenous variables in the model are important to increase ERP implementation success.

  • PDF

영업용 물류센터 사용하에서 자가 물류센터의 크기 확장계획 모형 (Capacity Expansion Planning Model of Private Distribution Center Under Usability of Public Distribution Center)

  • 장석화
    • 산업경영시스템학회지
    • /
    • 제33권1호
    • /
    • pp.71-79
    • /
    • 2010
  • This paper addresses capacity expansion planning model of distribution center under usability of public distribution center. For discrete and finite time periods, demands for distribution center increase dynamically. The capacity expansion planning is to determine the capacity expansion size of private distribution center and usage size of public distribution center for each period through the time periods. The capacity expansion of private distribution center or lease usage of public distribution center must be done to satisfy demand increase for distribution center. The costs are capacity expansion cost and excess capacity holding cost of private distribution center, lease usage cost of public distribution center. Capacity expansion planning of minimizing the total costs is mathematically modelled. The properties of optimal solution are characterized and a dynamic programming algorithm is developed. A numerical example is shown to explain the problem.

웹기반 협동학습 시스템에서의 주관적 규범과 사회적 상호작용이 지속적 사용의도에 미치는 영향 (The Effects of Subjective Norm and Social Interactivity on Usage Intention in WBC Learning Systems)

  • 이동훈;이상곤;이지연
    • 한국IT서비스학회지
    • /
    • 제7권4호
    • /
    • pp.21-43
    • /
    • 2008
  • This paper develops the research model for the understanding of learner's usage intention in web based collaborative learning(WBCL) system. This model is based on the Davis' Technology Acceptance Model(TAM) and Social Interactivity Theory. Data is collected 225 University students from two different institutions. They were divided into 46 groups and asked to complete an online TOEIC preparation module using WBCL systems over 4 weeks. Data were collected at three points for each participant-before, 3 weeks after, and at the end of the online module. The result show that TAM based Belief factors(Usefulness, Ease of use, Playfulenss) are important determinants of usage intention in WBCL systems. The study also found the external factors of the extended TAM to be subjective norm, leader's enthusiasm in WBCL context.

지속 사용 행동이 실 사용량에 끼치는 영향: 모바일 웹을 중심으로 (The Impact of Continued Behavior on Real Usage: Focusing on Mobile Web)

  • 최훈;유성열
    • 한국콘텐츠학회논문지
    • /
    • 제8권1호
    • /
    • pp.27-38
    • /
    • 2008
  • 정보 기술의 급격한 발달로 인해 다양한 상품과 서비스가 출시되고 있다. 하지만 지속적으로 사용을 계속하는 상품이나 서비스는 많지 않은 것이 현실이다. 새로운 사용자를 유치하는 것보다 기존 사용자를 지속시키는 것은 기업의 효율적인 측면에서 매우 중요하다. 하지만, 기존의 정보 기술과 관련한 연구들은 새로운 사용자를 유치하는데 초점이 맞추어져 왔다. 따라서 기존 사용자를 지속적으로 유지하기 위한 연구는 매우 미미한 실정이다. 본 연구에서는 모바일 웹 사용자를 대상으로 모바일 웹의 지속적 사용을 위한 지속 사용 모델을 개발하였고, 이러한 지속 사용 행동이 실제 사용량에 어떠한 영향을 끼쳤는지 파악하고자 하였다. 이를 위해 모바일 웹의 지속적 사용에 중요한 영향을 끼치는 요인을 발굴하였고, 이를 실증적으로 검증하고자 하였다. 연구 결과, 사후 기대인 사후 유용성, 사후 사용 편의성, 사후 즐거움, 사후 지각된 가치가 사용자의 만족, 사용 지속의도에 유의하게 영향을 끼쳤으며, 사용자의 사용지속의도 역시 모바일 웹의 실 사용량에 유의하게 영향을 끼쳤다. 본 연구 결과와 더불어, 만족과 사용 지속의도에 중요하게 끼치는 영향은 서로 다르게 나타나 만족과 사용 지속의도를 높이는 전략이 서로 다르게 해야 함을 시사하고 있다. 마지막으로 본 연구는 연구의 한계점과 실증적 시사점에 대하여 제시하고 있다.