• Title/Summary/Keyword: time satisfaction

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Workers' Time Management Behaviors and Time management Satisfaction (직장인의 시간관리행동과 시간관리만족도 연구)

  • Chae, Hwa-Young;Lee, Ki-Young
    • Journal of Family Resource Management and Policy Review
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    • v.9 no.3
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    • pp.31-43
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    • 2005
  • The purposes of this study were to (1) examine the sub-dimensions of time management behaviors and satisfaction with time management, and (2) to identify the variables that can affect satisfaction with time management. Data was collected through an Internet survey answered by 611 working men and women. The data were analyzed using descriptive statistics, factor analysis, and multiple linear regression analysis. As a result of the study, the sub-dimensions of time management behaviour were extracted into three subordinate categories, which were, planning, human relation orientation, and urgency. The sub-dimensions of the satisfaction with time management were extracted into three subordinate categories, which were, satisfaction with the management results, satisfaction with time distribution, and satisfaction of spare time. Management result satisfaction displayed a positive relationship with planning and work time. The satisfaction with time distribution displayed a positively relationship with planning, relations-intention, the level of education, and sleeping time, while displaying a negative relationship with work time. Also, Women tended to be more satisfied with time distribution than men. Finally, the satisfaction of spare time was positively related with age, while negatively related to urgency and work time.

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The Effects of the High School Students' Time Management Behavior on Satisfaction with Educational Consumption and School Life (고등학생의 시간관리행동에 따른 교육소비만족도 및 학교생활만족도)

  • Lee, Kyoung Min;Lee, Seung Sin
    • Human Ecology Research
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    • v.53 no.1
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    • pp.1-16
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    • 2015
  • This study aims to examine the effects of high school students' time management behaviors on their satisfaction with educational consumption and school life. Three hundred seventy-six high school students in Seoul participated in this investigation. The SPSS ver. 19.0 program was adopted for the descriptive analysis, factor analysis, Cronbach's ${\alpha}$, and multiple regression analysis. The results of the present study can be summarized as follows: first, the levels of time management behavior, satisfaction with educational consumption at school, and satisfaction with school life were relatively high. Second, an analysis of the relative influence on satisfaction with educational consumption revealed that the students' time management behavior was the most influential factor, followed by academic achievement. As the levels of time management behavior and academic achievement were high, the level of satisfaction with educational consumption was high. Finally, an analysis of the relative influence of satisfaction with school life also revealed that the students' time management behavior was the most influential factor, followed by academic achievement. Based on the findings, that is, the effects of high school students' time management behavior and other involved variables on their satisfaction with educational consumption and school life, a future study can present specific ways to enhance the level of satisfaction with educational consumption and school life.

Effects of Perceived Waiting Time on Waiting Acceptability, Emotions and Satisfaction in Taiwanese Restaurants: Focusing on the Moderating Effect of Waiting Satisfaction

  • LIN, Yi Chun;HAN, Youngwee
    • The Korean Journal of Franchise Management
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    • v.12 no.2
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    • pp.51-60
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    • 2021
  • Purpose: Waiting occured frequently in the service industry. Because waiting time is perceived as a loss by customers, perceived waiting time affects positive and negative responses to restaurants. If the waiting time is perceived as long, the waiting receptivity to accept the wait may also decrease. Therefore, restaurant stores need to increase waiting satisfaction so that customers can feel the waiting time shorter. Therefore, in this study, the effect of perceived waiting time and waiting satisfaction of customers visiting Taiwanese restaurant companies on waiting acceptability, emotions (positive and negative emotions) and satisfaction is investigated. Research design, data, and methodology: This study examines the structural relationship between perceived latency, waiting satisfaction, emotion, and satisfaction. To verify the purpose of this study, a research model and hypothesis were developed. The questionnaire items were modified and used according to the content of this study based on previous studies. All configurations were measured with multiple items tested and developed in previous studies. Data collected from 407 Taiwanese restaurant customers were analyzed using SPSS 22.0 and SmartPLS 3.0 programs. Confirmatory factor analysis was performed to measure the reliability and effectiveness of the measurement tool. Structural model analysis was performed to validate the study model. Results: The study results are as follows. Perceived waiting time was found to have a positive effect on negative emotions. In addition, it was found that waiting acceptability had a negative effect on negative emotions, and had a positive effect on positive emotions and customer satisfaction. Positive emotions were found to have a significant positive effect on customer satisfaction. Also, waiting satisfaction was found to have a positive effect as a moderating variable on the relationship between perceived waiting time and waiting acceptability. Conclusion: According to the results of this study, perceived waiting time was found to have a negative effect on eating out consumers. However, if the waiting time is satisfied, waiting time will increase the waiting time acceptability. Therefore, if customers are satisfied with the waiting environment by improving the quality of the waiting environment, it will be possible to establish a marketing *strategy* that stimulates the positive effect of the perceived waiting time.

A Longitudinal Study on Adolescent's Community Consciousness and Life Satisfaction using Autoregressive Cross-lagged Model

  • Kim, Hyun-Joo;Park, Hyun-Sun;Park, Hwie-Seo
    • Journal of the Korea Society of Computer and Information
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    • v.24 no.6
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    • pp.175-182
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    • 2019
  • This study aims to identify causal variables by examining the mutual influences of community consciousness and life satisfaction. We used some data of KCYPS. A longitudinal study of 1952 adolescents selected as a sample was conducted using the Aautoregressive crossover delay model. The results of this study are as follows: First, it showed that life satisfaction is consistently affecting the later life satisfaction with the passage of time. Second, community consciousness showed that the previous community consciousness has a constant influence on the subsequent community consciousness as time passes. Third, the effect of previous life satisfaction on community consciousness was significant. Therefore, the cross-delay effect of life satisfaction on community awareness was stable with time. In other words, life satisfaction level was a causal variable that takes precedence over community consciousness, and the higher the life satisfaction of the previous time, the higher the level of community consciousness in the future. Fourth, the cross-delay effect of community consciousness on life satisfaction was not significant because community consciousness at previous time had no meaningful effect on life satisfaction at later time, so consciousness of community at previous time affects life satisfaction. This study provided some implications basing on this results.

How Does the Time Variation of Customer Satisfaction Affect Korean Retail Firms' Performance?

  • Kim, Mi-Jeong;Park, Chul-Ju
    • Journal of Distribution Science
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    • v.16 no.9
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    • pp.53-58
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    • 2018
  • Purpose - This study aims to examine how the time variations of customer satisfaction influence retail firms' performance. Research design, data, and methodology - The study employs yearly time series customer satisfaction data of Korean retail secured from the National Customer Satisfaction Index(NCSI) for the 2011~2016 period. Our data includes a total of 90 observations of 15 retail firms in 5 different sector(department store, filling station, large discount store, open market, TV home shopping). We obtained the firm performance data from the KIS Value database. The variables for financial performance include sales and net profit. Results - The results show that customer satisfaction has dynamic effects on retail firms' performance. More specifically, the time variation of customer satisfaction has the moderating effect on the linkage between customer satisfaction and financial performance as well as direct effects on the firms' financial performance. Conclusions - Customer satisfaction has the current effect lasting over time on firm performance and changes of customer satisfaction in positive direction also impact on firm performance. Retail firms need to not only focus on improving customer satisfaction in the current term, but make efforts to continuously enhance customer satisfaction in the long term.

A Study of Dual-Earner Couple′s Household Work Time and Life Satisfaction (맞벌이부부의 가사노동시간과 생활만족도에 관한 연구)

  • 채로;이기영
    • Journal of Families and Better Life
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    • v.22 no.5
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    • pp.265-281
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    • 2004
  • This study aims at studying dual-earner couple's household work time and life satisfaction in modern times. To reach this goal, dual-earner couple's variable of society and population, income for working hours, attitude of sex's role and working hours time were classified as individual variable of study model. In the end of 2000, positive analysis was completed through dual-earner couples' frequencies, percentage, means, paired-samples T Test, one-way ANOVA, duncan test, multiple regression and path analysis to 112 Korean couples in 'Research material for comparative analysis of family's time use in Korea and in the United States' performed by Lee, Ki-young, along with 3 person in the end of 2000. The time of household work performance at home at this stage is about 30 hours. 90% of 30 hours was given by housewife who was working for another job. In the aspect of dual-earner couple's life satisfaction, the life satisfaction is a little over the level of average. In variables couple's life satisfaction, wife's life satisfaction was additionally influenced by variable of wife's profession, age difference of couple, wife's household work time husband's household work time and wife's sex-role attitudes in oder. Husband's life satisfaction was perfectly influenced by his level of education, his household work time and wife's sex-role attitudes.

The Relationships among Waiting Time, Patient's Satisfaction, and Revisiting Intention of Outpatients in General Hospital (일 종합병원 외래환자의 진료대기시간 및 환자만족도, 재이용의도와의 관계)

  • Ko, Yu-Kyung
    • Journal of Korean Academy of Nursing Administration
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    • v.16 no.3
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    • pp.219-228
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    • 2010
  • Purpose: The purpose of this study was to explore the degree of delay in waiting time, and the relationships of waiting time, patient satisfaction, and revisiting intention of outpatient in general hospitals. Methods: The data were collected from June 22 to July 4, 2009. A total of 536 outpatients who visited 21 clinics of a general hospital were subjected to evaluate the waiting time. The survey tools used were the Korea Health Industry Development Institutes (2008) tool for patient satisfaction and Reichheld & Sasser (1990) for revisiting intention. The data were analyzed by SAS version 9.1, descriptive statistics, t-test, ANOVA, and Pearson correlation coefficient. Results: The mean patient's waiting time was $28.3{\pm}30.7\;min$, the revealed mean score of patient's satisfaction was 2.92, and the revisiting intention showed was 4.56. The waiting time was negatively correlated with patient's satisfaction (r=-.10, p<.019). Patient's satisfaction was positively correlated with revisiting intention (r=-.51, p<.001). Conclusion: Waiting time management is an important factor of increasing patient's satisfaction and revisiting intention in general hospitals. It is mandatory that reservation management systems take into account the patient's characteristics of visiting outpatient department in order to shorten the real waiting time.

Time Use and Satisfaction Levels of Elementary School Students on Jeju Island (제주도 초등학교 학생의 생활시간 사용 및 만족도)

  • Kang In-Ja;Kim Hye-Yeon
    • Journal of Family Resource Management and Policy Review
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    • v.9 no.4
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    • pp.1-19
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    • 2005
  • This study has attempted to investigate the time use of the elementary school students and their satisfaction levels by their general characteristics for the educational guidance. The sample of this study consisted of 387 elementary school students on Jeju Island who are in the fifth or sixth year. The data were analysed by frequency, percentage, mean, t-test, ANOVA and Duncan's test. The major results of this study were as follows; The results of this study showed that the students spent much time for studying including extra programs as like their ages. Also, their leisure time focused on watching TV or doing computer. The levels of satisfaction according to the time use were slightly high although their time allocation was not various. The time use of the students and their satisfaction levels were significantly affected by the general family situation related to parents as well as their own characteristics. The variables such as the student's sex, parent's educational level, whether the mother is employed or not, and monthly allowance were important to result in the differences of the time use and satisfaction levels among the students. The leisure time was strongly related with the satisfaction levels.

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The Effects of Time Perspective on Time Management and Life Satisfaction for College Students (대학생의 시간전망이 시간관리와 생활만족도에 미치는 영향)

  • Kim, Oi-Sook;Park, Eun Jung
    • Journal of Family Resource Management and Policy Review
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    • v.19 no.4
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    • pp.141-161
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    • 2015
  • The purpose of this study was to explore the differences in time perspective by socio-demographic variables and to investigate the effect of time perspective on time management and life satisfaction for college students. Questionnaires including time perspective, time management, and life satisfaction scales were used for this study. The survey data from 382 college students were analyzed by frequency, percentage, mean, standard deviation, t-test, ANOVA, Duncan test, Pearson's correlation analysis, and stepwise regression. The time perspective, composed of four factors future insensibility and present, past, and future orientation, differed according to the sex, academic grade, and specialty of the college students. The time perspective of the college students and the socioeconomic status of their households were investigated as effective variables on time management and life satisfaction. Based on these results, the implications for research and policy on the time perspective of college students were discussed.

A Study on Family Life and Work of Married Female Home-Based Workers - the comparison with married female out-of-home workers - (기혼여성 재택근무자의 가정 및 직장생활에 관한 연구 - 직장근무자와의 비교를 중심으로 -)

  • 이수진;이기영
    • Journal of the Korean Home Economics Association
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    • v.39 no.3
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    • pp.47-66
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    • 2001
  • The purpose of this study is to find the difference of household/work characteristics, family life satisfaction, and work satisfaction between home-based workers and out-of-home workers. The data of this study was collected from 230 married womens(home-based worker : 103 cases out-of-home worker : 127 cases) living in seoul. The major findings of the study are as follows. 1) Home-based worker's consumption expenditure structure, wive's housework time, schedule flexibility and degree of interruption, work loads were significantly higher than out-of-home workers. 2) Home-based worker's average monthly wage of her own and work time were significantly lower than out-of-home jokers. 3) Home-based worker's child care satisfaction and time use satisfaction were significantly higher than out-of-home workers. Out-of-home worker's self-fulfillment satisfaction, satisfaction of relation with supervisor, job stability satisfaction, work time satisfaction was significantly higher than home-based workers.

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