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The Factors influencing Customer Satisfaction with and Revisiting Coffee Shops in Korea: The Moderating Roles of Psychological Value

  • Cha, Seong-Soo;Seo, Bo-Kyung
    • Culinary science and hospitality research
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    • v.24 no.2
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    • pp.1-7
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    • 2018
  • This study aims to find what attributes of consumer satisfaction are more important when consumers choose coffee shops. Factors when customers choose coffee shops that are considered to be more crucial, such as taste, price, brand, and atmosphere, were tested and also relations between satisfaction and revisit were studied. As a result, factors as 'taste', 'price', 'brand', and 'atmosphere' were found to significantly affect satisfaction; in addition, the path that satisfaction leads to revisit was found to be significant. However, consumers' coffee shop selection attributes differed depending on their psychological consumption value. The path-coefficients from taste and price to satisfaction were more significant in the function-oriented group, meanwhile the path-coefficient from brand to satisfaction was significant in the emotion-oriented group (+) and the function-oriented group (-). The results of this study suggest attributes of selecting coffee shops and provide meaningful implications of consumer value when they choose the attributes.

A study on the Shrinkage Reduction and Strengths of Unsaturated Polyester Mortar (불포화 폴리에스테르 레진 모르타르의 수축저감 및 강도특성에 관한 연구)

  • 최낙운;최길섭;김완기;조영국;소양섭
    • Proceedings of the Korea Concrete Institute Conference
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    • 1999.04a
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    • pp.343-348
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    • 1999
  • The purpose of this study is to evaluated the effects of added expanded polystyrene on the basic properties of UP mortar. Polyester resin mortars are prepared with expanded polystyrene ratio in styrene monomer (EPS/PS), and the ratio of total polystyrene resin to UP resin (PS/UP). And it is tested for viscosity of UP resin added PS resin, slump-flow test, working life, flexural and compressive strengths, and curing shrinkage test. From the test result, Viscosity of resin for polymer mortar increases with increasing PS content. Curing shrinkage of UP mortar is considerably smaller than that of plain UP mortar, nevertheless, reduction in the strengths is not recognized according to adding PS resin. In this study, we can obtain the optimum mix proportions of polymer mortar using PS resin.

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A Study on the physical Property of the Bio Concrete (바이오콘크리트의 물리적 특성에 관한 연구)

  • Lee, Jong-Chan;Lee, Sea-Hyun;Park, Young-Shin;Park, Jae-Myung
    • Proceedings of the Korea Concrete Institute Conference
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    • 2006.05b
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    • pp.509-512
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    • 2006
  • We have many environmental problems by the polluted materials as a results of mechanical development these days. So people want to use building products made from natural things and take a good effect for people from those bio products. We can instance electron wave shelding, far infrared ray and anion emission, and anti-bacterial property as the latest trend of the bio building material. So we had a experiment to investigate how much bio materials affect concrete when we use in the concrete with cement substitution. We tested slump, 7days compressive strength, and air contents for physical properties of bio concrete. The result is that bio concretes with four bio ingredients have proper values comparing with target values for slump and air content but lower compressive strength than plain concrete.

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Manufacturing of Lightweight Aggregate using Sewage Sludge by a Pilot Plant(10ton/day) (Pilot Plant(10톤/일)를 이용한 하수슬러지 인공경량골재의 제조)

  • Mun, Kyoung-Ju;Lee, Hwa-Young;So, Seung-Young;Soh, Yang-Seob
    • Proceedings of the Korea Concrete Institute Conference
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    • 2006.05b
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    • pp.117-120
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    • 2006
  • The purpose of this study is to efficiently treat the sewage sludge discharged from sewage treatment plants and evaluate the feasibility of the manufacture of lightweight aggregates(LWA) using a large quantity of sewage sludge. Sintered lightweight aggregate from sewage sludge is experimentally manufactured with various mass ratios of clay to sewage sludge by a pilot plant, and is tested for density, water absorption and crushing value. Their physical properties are compared to those of a commercial sintered lightweight aggregate. As a result, an experimentally manufactured lightweight aggregate is similar or superior in physical properties to the commercial lightweight aggregate. The manufactured lightweight aggregate could be used for structural concrete and non-structural concrete.

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Shear Capacity Evaluation of High-strength SFRC Beam (고강도 SFRC보의 전단성능 평가)

  • Lee, Hyun-Ho;Keon, Young-Ho;Lee, Hwa-Jin;Chun, Young-Soo
    • Proceedings of the Korea Concrete Institute Conference
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    • 2006.05a
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    • pp.54-57
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    • 2006
  • The purpose of this study is to estimate the shear strength of high-strength SFRC beam by the comparison of normal-strength SFRC beam. To achieve the goal of this study, 9th specimens were made and tested. From the analyzing test result and previous researches, the shear strengthening effect of steel fiber in high-strength is evaluated as superior than normal-strength concrete. And the proposed shear strength equation of SFRC is underestimated the shear capacity of high-strength SFRC beam. Finally, the shear strengthening effect of steel fiber in high-strength concrete is evaluated about 3.5 times larger than normal-strength concrete.

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Experimental evolution of RC beam-column joints strengthened with CFRP (CFRP로 보강된 비내진 철근콘크리트 보-기둥 접합부의 내진성능 실험)

  • Kim, Min;Lee, Ki-Hak;Lee, Jae-Hong;Woo, Sung-Woo
    • Proceedings of the Korea Concrete Institute Conference
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    • 2006.05a
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    • pp.106-109
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    • 2006
  • It has been shown that many reinforced concrete(RC) structures designed without seismic details have experienced brittle shear failures in the beam-column joint area and may result in large permanent deformations and structural collapse. In this study, experimental investigations for RC beam-column joints strengthened with the carbon fiber-reinforced polymer(CFRP) under cyclic loadings were presented. The use of CFRP in the joint was varied to determine the effective way of improving the structural performances of RC joints. Ten RC beam-column joints were designed and tested with cyclic loadings. The experimental results showed that the use of CFRP in RC joints would be very effective solutions to improve the seismic performances of the non-seismic RC joints. All of the non-seismic design specimens strengthened with CFRP sheets showed the significant increase of strength and ductility.

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Effect of Expanding Admixture and Shrinkage Reducing Agent on the Shrinkage Reducing Properties of Ultra High Performance Cement Mortar (팽창재 및 수축저감제가 초고성능 시멘트 모르타르의 수축특성에 미치는 영향)

  • Han, Dong-Yeop;Yu, Myoung-Youl;Lee, Hyun-Soo
    • Proceedings of the Korea Concrete Institute Conference
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    • 2006.05b
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    • pp.61-64
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    • 2006
  • Comparing with traditional high performance concrete, ultra high performance concrete (UHPC) has the property of high-tenacity. However, drying shrinkage and autogenous shrinkage can be arisen as the major defect to UHPC. In this study, therefore, it was tested to reduce drying shrinkage and autogeneous shrinkage by adding expanding admixture (EA) and shrinkage reducing agent (SRA). As a result, for a case drying shrinkage, the shrinkage was decreased by 94% when EA was exchanged, and it was decreased by 64% when SRA was added. For the case of autogenous shrinkage, the mortar was expanded at early age and the shrinkage was decreased by 87% when EA was exchanged, and the shrinkage was decreased by 70% when SRA was added.

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Effects of Matrix Ductility on the Shear Performance of Precast Reinforced HPFRCC Coupling Beams

  • Yun Hyun-Do;Kim Sun-Woo;Jeon Esther;Park Wan Shin
    • Proceedings of the Korea Concrete Institute Conference
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    • 2005.11a
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    • pp.53-56
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    • 2005
  • This paper investigates the effect of ductile deformation behavior of high performance hybrid fiber-reinforced cement composites (HPHFRCCs) on the shear behavior of coupling beams to lateral load reversals. The matrix ductility and the reinforcement layout were the main variables of the tests. Three short coupling beams with two different reinforcement arrangements and matrixes were tested. They were subjected to cyclic loading by a suitable experimental setup. All specimens were characterized by a shear span-depth ratio of 1.0. The reinforcement layouts consisted of a classical scheme and diagonal scheme without confining ties. The effects of matrix ductility on deflections, strains, crack widths, crack patterns, failure modes, and ultimate shear load of coupling beams have been examined. The combination of a ductile cementitious matrix and steel reinforcement is found to result in improved energy dissipation capacity, simplification of reinforcement details, and damage-tolerant inelastic deformation behavior. Test results showed that the HPFRCC coupling beams behaved better than normal reinforced concrete control beams. These results were produced by HPHFRCC's tensile deformation capacity, damage tolerance and tensile strength.

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Strength Properties of Epoxy-Modified Mortars with Expansive and Swelling Agents (팽창재 및 팽윤재를 병용한 에폭시수지 혼입 시멘트 모르타르의 강도특성)

  • Ham, Seong-Min;Kim, Joo-Young;Kim, Wan-Ki
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2014.05a
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    • pp.288-289
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    • 2014
  • The purpose of this research is to examine strength properties of epoxy-modified mortar with expansive and swelling agent contents. The polymer-modified mortars (PMMs) using epoxy resin are prepared with various polymer-binder ratios, expansive and swelling agent contents. The PMMs using epoxy resin are tested for compressive, flexural and tensile strengths. As a result, the strength properties of the PMMs using epoxy resin are depending on the polymer-binder ratio rather than expansive and swelling agent content, and are remarkably improved over unmodified mortar (UMM).

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Durability Life Prediction of Concrete Subjected to Freezing-Thawing and Chloride Attack (동결융해와 염해에 따른 복합열화를 고려한 콘크리트의 내구수명 예측)

  • Hwang, Hyo-Jae;Park, Dong-Cheon;Oh, Sang-Gyun
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2008.11a
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    • pp.97-101
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    • 2008
  • As the number of concrete building structures in marine environment increases, it is important to study and predict the durability and the compound deterioration of the concrete which is exposed in both chloride and freezing-thawing damage. The concrete's resistance against freezing and thawing is tested based on KS F 2456, while its chloride ion diffusion coefficient is evaluated based on NT BUILD 492. In result, the more exposure to freezing and thawing process, the shorter life it gets, due to the increased amount of chloride ion diffusion coefficient.

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