• 제목/요약/키워드: system quality

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지역사회서비스 품질, 만족도, 재이용의사의 동태성에 관한 연구 (A Study on the Dynamics of the Quality, Satisfaction, and Reuse Intention of Community Social Services)

  • 조성숙
    • 한국시스템다이내믹스연구
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    • 제13권2호
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    • pp.73-91
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    • 2012
  • This study aims to comprehensively understand the dynamics between the factors related to service quality, satisfaction and reuse intention. The contents of the study are as follows. First, it draws the limitations of the existing studies by reviewing the literature related to the relationships between service quality, satisfaction and reuse intention. Second, it highlights the characteristics of System Dynamics as a means of overcoming their shortcomings as well as examining the dynamic mechanism of the relevant factors. Third, it explores the feedback loops of the relevant key variables and the feedback structure of the system. Lastly, it concludes with the suggestions and implications of the key research findings. This study is expected to emphasize the importance of the feedback mechanism operating around the service quality, satisfaction, and reuse intention. Further, the causal loop diagram developed can be a basic material for the diverse levels of governments as well as service providers to refer to for improving the service quality of Community Social Service Investment Program.

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AOQL제약하 생산공정의 경제적 샘플링검사방식 설계 (A Design of Economic Sampling Inspection Plan for Production Process with AOQL Constraint)

  • 박명규
    • 산업경영시스템학회지
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    • 제21권46호
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    • pp.119-125
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    • 1998
  • In this study, a traditional concept of sampling inspection plan for the quality assurance system is extended to a consideration of economic aspects in total production system by representing and analyzing the effects between proceeding / succeeding production process including inspection. This approach recognizes that the decision to be made at one manufacturing process (or assembly process) determine not only the cost and the average outgoing quality level of that process but also the input parameters of the cost and the incoming quality to the succeeding process. By analyzing the effects of the average incoming and outgoing quality, manufacturing / assembly quality level and sampling inspection plan on the production system, mathematical models and solution technique to minimize the total production cost for a single product manufacturing system with specified average outgoing quality limit(AOQL) are suggested.

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제조물책임(PL) 대응방안으로의 ISO9001:2000 품질경영시스템 (Product Liability Prevention by ISO9001:2000 Quality Management System)

  • 최성운;이락구
    • 대한안전경영과학회지
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    • 제2권2호
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    • pp.57-69
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    • 2000
  • Beginning from July. 2000, the product liability of Korea is designed for reduction of customer loss by defective products. Therefore, most of company are supposed to be ready for taking care of safety and quality of products. ISO9001:2000 quality management system reform to emphasize continual improvement of the process with customer satisfaction. First of all, this paper start with introduction motive of the product liability and examine distinctive mark of the ISO9001:2000 quality management system. We consider the correlation between ISO9001:2000 quality management system and product liability and would like to propose product liability prevention by ISO9001:2000 quality management system with classification a defect style of product, the management guide and the law case.

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Process Improvement for Quality Increase of Weapon System Software Based on ISO/IEC/IEEE 29119 Test Method

  • Park, Byung Hoon;Seo, Yeong Geon
    • 한국컴퓨터정보학회논문지
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    • 제23권12호
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    • pp.115-122
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    • 2018
  • As the proportion of software in weapon systems increases, the impact of software on the overall system is growing. As a result, software quality management becomes important, and related regulations and work manuals for quality assurance activities at each stage in the R & D process are becoming more sophisticated. However, due to the characteristics of the weapon system software that is developed as a customized form for the purpose of a specific mission, there are limits to specifying and definitizing the detailed requirements (upper and lower level) according to various operational concepts during the development process. Due to this, software modification (patch change, shape change due to upgrade, etc.) occurs on account of many defects and performance improvement in the mass production and operation stage after the development is completed. In this study, we analyze the characteristics of these weapon system softwares and propose quality improvement methods based on ISO / IEC / IEEE 29119 test method.

전력계통 전력품질 통합진단시스템 개발 (The Development of Integrated Power Quality Diagnosis System for Power System)

  • 곽노홍;전영수;박상호;이일무;박희철
    • 대한전기학회:학술대회논문집
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    • 대한전기학회 2005년도 제36회 하계학술대회 논문집 A
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    • pp.277-279
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    • 2005
  • Recently, due to the increase of power conversion devices and nonlinear loads with the development of information, communication and control technologies, the instantaneous minute interruption factors such as voltage & current harmonics, surge occurring frequency, instantaneous voltage variation, voltage unbalance, flicker etc. have greatly threatened the power quality, and the deterioration of electric power facilities and the functional error of controllers are increasing. As such an instantaneous minute interruption appears to be small and local, accurate evaluation with measurement is difficult and total analysis system is required through a wide range of power quality effect analysis such as the simultaneous measurement on various power supply phenomena and the analysis on the interrelation with system loads. Most of conventional power quality diagnosis equipments have beer developed and applied, which were able to measure the stability rate of frequency, the stability rate of voltage, the electricity-failure duration etc, However, they were insufficient to analyze the system present situation, understand the cause of the failure occurred by the problem of power quality and analyze out the phenomena. Accordingly, this study will address the development of the system for a wide range of power quality diagnosis over the present level, the system for supporting the determination such as the analysis on risk factors, failure mode and impact, the system for harmonic evaluation based on international standards(IEC 61000 Series) and the total power quality diagnosis network & system with the extension and openness as a local and national-scale broadband power quality diagnosis system.

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Web GIS기반의 복합적 토양 질 평가 시스템 개발 (Development of Composite Soil Quality Index Evaluation System based on Web GIS)

  • 성윤수;양재의;김성철;류지철;장원석;금동혁;임경재
    • 한국물환경학회지
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    • 제31권6호
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    • pp.693-699
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    • 2015
  • It has been known that torrential rainfall events have been occurring worldwide due to climate change. The accelerated soil erosion has caused negative impacts on water quality and ecosystem of receiving waterbodies. Since soil security issues have been arising in various areas of the world, intensive interests have been given to topsoil management in Korea. Thus in this study, Web GIS-based computing system of physical, chemical, and biological topsoil quality indices were developed. In this study, five soil quality maps at national scale and top soil erosion potential were prepared for evaluation of soil quality based on soil erosion potential. For this system, the open source Web GIS engine, OpenGeo, was used as core engine of the system. With this system, decision makers or related personnel in areas of soil erosion Best Management Practices (BMPs) would be able to find the most appropriate soil erosion BMPs based on soil erosion potential and soil quality at the area of interest. The Web GIS system would be efficiently used in decision making processes because of ease-of-use interface and scientific data used in this system. This Web GIS system would be efficiently used because this system could provide scientific knowledge to decision makers or stakeholders. Currently various BMP database are being built to be used as a decision support system in topsoil management and topsoil quality areas.

유과의 품질규격 유지를 위한 외형 정보 측정 시스템 설계 및 적용 연구 (System Design and Application of External Feature Extraction for Quality Maintenance of Yukwa)

  • 조성호;김태정;황헌
    • 한국지역사회생활과학회지
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    • 제24권2호
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    • pp.251-258
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    • 2013
  • Korean oil and honey Yukwa has been paid attention as formal cake for traditional national seasons' holiday and religious service. Quality of Yukwa, however, has been maintained arbitrarily by each Yukwa manufacturer. Since even same Yukwa had severe differences in size, weight, and pattern, it has given the negative effect to the consumer. Yukwa industries need to setup the quantitative quality specifications instead of qualitative ones to maintain the uniformity of Yukwa quality. Efficient and economical inspection and process control system should be developed. In developing quality standards of Yukwa, features which can measure quality quantitatively in real time should be properly chosen. Existing quality features such as acidity, oxidization, hardness, viscosity, and texture were measured by the chemical or physical base destructive methods. Many research and developments have been performed in investigating and analyzing chemical transition states of those quality features as environment or storage condition changes. Most methods, however, require either off-line or complex treatment or time consuming process of analysis in evaluating quality features. Consumer, however, selects products mostly based on the external features such as shape, size, and color. Therefore, critical visual quality features should be chosen and the efficient real time measurement system must be developed. In this paper, computer image acquisition and processing system were developed and software modules were developed to extract the quantitative data of those features in real-time. Computer image processing system will promote in maintaining uniform quality of Yukwa and establishing quality standards of Yukwa.

통계적 영상 품질 측정 (Statistical Image Quality Measure)

  • 배경율
    • 지능정보연구
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    • 제13권4호
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    • pp.79-90
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    • 2007
  • 영상의 품질을 측정하는 것은 영상처리에서 매우 중요한 문제이다. 지금까지 영상 품질을 측정하기 위한 다양한 방법들이 제시되었고, 이들은 수학적인 관점에서 영상의 품질을 적절히 표현해주고 있다. 그러나, 수학적인 측정과 인간의 시각에 의해서 측정되는 품질은 서로 다를 수 있고 영상이 전달되는 최종 대상체는 인간의 시각이기 때문에 이를 고려한 영상품질 측정 방법이 필요하다. 본 논문에서는 사람의 시각적 특성을 고려하여 영상 품질을 측정할 수 있는 통계적 방법을 제시하였다. 사람의 시각은 영상의 전체적인 품질을 판단하면서도 국부적인 위치에서의 품질을 판단하며, 전체적인 영상의 품질보다는 국부적인 위치에서의 품질이 시각적인 영상품질 판단에 미치는 영향이 크다. 본 논문에서는 영상을 세그먼트화하고 각 세그먼트화된 영상에서 얻어진 영상 품질 값에 스코어링을 하는 통계적 기법을 사용하여 시각에 의한 판단과 유사한 결과를 얻었다.

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KPI 중심의 e-QMS 구현: 우주항공 및 방위 산업 사례 연구 (Implementation of a KPI Focused e-QMS: A Case Study in the Aerospace & Defense Industry)

  • 신재영;신완선
    • 품질경영학회지
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    • 제51권1호
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    • pp.131-154
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    • 2023
  • Purpose: The purpose of this paper is to design an integrated informatization system that can manage quality & KPI by integrating management systems in the aerospace and defense industry, and study the effect on KPI when applied to related companies. Methods: The 7 management systems required for integration in the AS&D industry were studied, and an empirical analysis was conducted for H company in South Korea for the application of e-QMS integrated informatization & KPI system based on security environment and open quality. Results: The results of this study were analyzed to have an effect on the improvement of customer satisfaction and the positive improvement of quality failure cost in the aerospace and defense industry. And it was analyzed that it works to continuously comply with ethical management and environmental laws and prevent safety accidents. Conclusion: The greatest significance of this study is that it attempted to build an e-QMS integrated system in the aerospace and defense industry. Considering that the case of integrated management system and integrated operation of KPI in related industries has not been introduced in the existing literature, the results of this study will be shared as a meaningful preceding study in the era of digital quality information. In addition, the fact that the open-quality quality innovation methodology emphasizing measurement(M), tracking(T), and connection(C) was actually applied in an AS&D company and its effectiveness was objectively proven. It is expected that it will be a good paper for follow-up research.

GIS를 이용한 하천수질관리 (An Application of GIS to Water Quality Management)

  • 양형재;이유원;김민
    • 환경영향평가
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    • 제3권2호
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    • pp.25-32
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    • 1994
  • This study was carried out as the Anyang creek water quality management using Geographic Information System (GIS) is the purpose of this pilot project to apply a GIS to environmental management field. Analysis of water quality data has been investigated using GIS with modeling of water quality management for the Anyang creek. The results of this study are summarized as follows: 1. The concentration of Mercury in sediment was increased rapidly nearby A26(Nightsoil Treatment Plant) and maximum was showed at A18 (Imgok bridge). Cadmium was increased rapidly at A35(Chulsan bridge). 2. River water quality management using visible computer system as GIS is effective to make decision for water quality management plan and database of environmental factors should be completed before applying GIS. 3. When water pollution accident is occurred in the river water system, pollutant source can be traced and analysed systematically using GIS to manage pollutants discharged into the river water system.

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